Global-e Outage History
12 incidents recorded over the last 365 days, 12 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Global-e Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 26, 2026 | partial outageThis incident has been resolved. | 1h 32m | Resolved |
| Sep 6, 2026 | Checkout issue for ShopifyShopify has confirmed that the issue has been resolved. Order creation has returned to normal, and no further impact is currently observed from our side. | 1h 12m | Resolved |
| Jul 28, 2026 | Checkout Issue on All PlatformsWe have fully resolved the issue affecting Global-e’s Checkout for all platforms. We appreciate your patience during this time. If you have any questions or are experiencing any issues, please contact our support team… | 1h 26m | Resolved |
| Jul 17, 2026 | Checkout Issue for Shopify Merchants using Credit CardThis incident has been resolved. | 1h 13m | Resolved |
| Jul 6, 2026 | Emails & Notifications IssueThis incident has been resolved. | 8h 6m | Resolved |
| Jun 29, 2026 | Checkout IssueWe have fully resolved the issue affecting Global-e’s Checkout. We appreciate your patience during this time. If you have any questions or are experiencing any issues, please contact our support team via the merchant… | 22 min | Resolved |
| Jun 22, 2026 | Checkout issue for all platformsWe have fully resolved the issue affecting Global-e’s service. We appreciate your patience during this time. If you have any questions or are experiencing any issues, please contact our support team via the merchant… | 1h 37m | Resolved |
| Mar 15, 2026 | Scheduled MaintenanceThe scheduled maintenance has been successfully completed. | 1h 58m | Resolved |
| Feb 20, 2026 | Shopify Shipping Rates ErrorThis incident has been resolved. | 14h 33m | Resolved |
| Dec 5, 2025 | Checkout Issue on All PlatformsThis incident has been resolved. | 55 min | Resolved |
| Dec 2, 2025 | Global-e Merchants Admin IssueThis incident has been resolved. | 1h 28m | Resolved |
| Nov 18, 2025 | CDN global issueThis incident has been resolved. | 6h 13m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Global-e incident opens instead, at the point where knowing still changes what you do.
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How to Read This Global-e Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Global-e acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Global-e outage in this window ran 14h 33m, against a mean recovery of 3h 23m. If you depend on Global-e in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.