Goldcast Outage History

32 incidents recorded over the last 365 days, 32 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Goldcast Incident

Goldcast incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 17, 2026Issue with Registration Page and Event Description UpdatesThe issue where event descriptions and other changes were not updating on the registration page has been resolved. All affected features should now be working as expected. If you continue to notice any issues, please…30 minResolved
Aug 13, 2026Platform has unexpected outageThis incident has been resolved.3 minResolved
Jul 31, 2026Content Lab is currently experiencing a service disruption. Our Engineering team is actively working to restore the service as quickly as possible.This incident has been resolved.21 minResolved
Jul 23, 2026Studio Login FailuresThe issues affecting Studio logins, registration pages, and registration forms have been fully resolved. The incident was caused by a configuration change that inadvertently affected DNS resolution, making parts of the…1h 28mResolved
Jul 22, 2026Download and Publish(Content Lab) - Facing issuesThis incident has been resolved.54 minResolved
Jul 18, 2026US Instances are down for maintainanceThis incident has been resolved.7h 43mResolved
Jul 13, 2026Series Registration Processing DelayedThis incident has been resolved.10h 13mResolved
Jul 7, 2026Content Lab features, AI Pages and AI Insights Report are currently unavailable.This incident has been resolved.2h 27mResolved
Jun 29, 2026Content lab processing facing downtimeThis incident has been resolved.43 minResolved
Jun 25, 2026Resolved: File Upload Service DisruptionThe issue affecting file uploads has been resolved, and all upload functionality has been restored. The disruption was caused by an issue with a third-party service that supports file uploads. The service has now been…1h 24mResolved
Jun 23, 2026Analytics not renderingThis incident has been resolved.42 minResolved
Jun 12, 2026Forms not loading for on-demand and registration pages in EU regionThis incident has been resolved.56 minResolved
Jun 8, 2026Issue with data pipeline impacting numbers in analyticsThis incident has been resolved.10h 29mResolved
May 18, 2026Email Builder Service is down (Third party provider has outage)Issue is resolved now13h 40mResolved
Apr 29, 2026Delay in processing messages on hubspotThis incident has been resolved.20h 52mResolved
Apr 7, 2026Event App not workingThis incident has been resolved.5 minResolved
Mar 5, 2026event app not loading for vanity domainThis incident has been resolved.3 minResolved
Mar 2, 2026Prod Env is down, DNS resolution is not workingThis incident has been resolved.9 minResolved
Feb 16, 2026Content Lab is currently experiencing issues. Our team is actively working on a fix.This incident has been resolved.17 minResolved
Feb 9, 2026SSO Login issue on studioThis incident has been resolved.1h 8mResolved
Feb 9, 2026Integrations are down, we are working on to resolve on highest priorityThis incident has been resolved.26 minResolved
Jan 20, 2026iOS & Safari Event Access IssueThe issue preventing users from entering events on iOS devices and via the Safari browser has been resolved. Event access has been fully restored, and all users should now be able to join events as expected.10 minResolved
Jan 13, 2026We are currently experiencing a temporary downtime in email template loading due to an issue with our third-party vendor. This is expected to be resolved by 9:00 PM ET.This incident has been resolved.5h 29mResolved
Jan 13, 2026Studio is not reachableThis incident has been resolved.5 minResolved
Jan 13, 2026We are currently experiencing a temporary downtime in email template loading due to an issue with our third-party vendor. This is expected to be resolved by 8:00 AM ET.This issue is resolved2h 57mResolved
Dec 17, 2025We are currently experiencing intermittent failures in our Content LabContent Lab is now operating normally. The issue was caused by an external API and has been resolved.57 minResolved
Nov 28, 2025Transcription service is downThis incident has been resolved.26 minResolved
Nov 18, 2025Analytics is down because of a cloudflare outageWe use Cloudflare as our primary CDN and were affected by their global outage. We received an alert at 11:50 UTC and were able to move all core services \(e.g. events, studio, content lab\) off of Cloudflare by 12:12…36 minResolved
Nov 18, 2025Registrations, Live Events, Studio and Content facing outage due to CloudflareWe use Cloudflare as our primary CDN and were affected by their global outage. We received an alert at 11:50 UTC and were able to move all core services \(e.g. events, studio, content lab\) off of Cloudflare by 12:12…6h 13mResolved
Nov 13, 2025Brief degradation in system performance lead to page load issues for certain users.Brief degradation in system performance lead to page load issues for certain users.0 minResolved
Nov 12, 2025Analytics System Partially Unavailable for Maintenance. Will be back in a few hoursThis incident has been resolved.1h 5mResolved
Nov 10, 2025Delay in analytics dataThis incident has been resolved.3h 11mResolved

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How to Read This Goldcast Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Goldcast acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Goldcast outage in this window ran 20h 52m, against a mean recovery of 2h 59m. If you depend on Goldcast in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.