GPORTAL Outage History
29 incidents recorded over the last 365 days, 28 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded GPORTAL Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Partial Power Outage at Dallas Data Center A few machines at our Dallas facility are currently offline. Staff on site is informed | — | Investigating |
| Nov 4, 2026 | Security Updates in EuropeMaintenance has started | 7h 4m | Resolved |
| Nov 3, 2026 | Security Updates in EuropeToday's maintenance is taking a little longer than planned and is expected to finish around 16:30 CET. We apologise for the inconvenience. | 10h 50m | Resolved |
| Nov 2, 2026 | Security Updates in EuropeWe are rolling out important security and stability updates across our infrastructure in Europe from Monday, Nov 2, to Wednesday, Nov 4, between 08:00 and 15:00 CET each day. During these windows, some game servers may… | 3h 21m | Resolved |
| Oct 31, 2026 | Taiwan - Connectivity IssuesConnectivity issues in Taipei have now been resolved. | 1h 0m | Resolved |
| Oct 31, 2026 | Dallas - Packet LossWe identified the cause of the connectivity issues affecting some game servers in our Dallas location and have resolved it. All affected servers are reachable again and operating normally. We apologize for the… | 52h 45m | Resolved |
| Oct 28, 2026 | Scheduled maintenance – SingaporeMaintenance has started | 7h 6m | Resolved |
| Oct 26, 2026 | Service Disruption – Dallas Data Center Power Upgrade**Status:** Resolved Dear Customers, The power upgrade at our Dallas data center has been completed, and **all affected servers are back online and operating normally.** We apologize for any inconvenience caused by… | 3h 0m | Resolved |
| Oct 19, 2026 | Incident Notification: Dallas Data Center – Mechanical Disturbance**Dear Customers,** The mechanical issue at our Dallas data center has been resolved, and all affected game servers are back online and operational. Our team has confirmed that services have been restored, and we will… | 5h 19m | Resolved |
| Oct 11, 2026 | Degraded performance – Game server panelThe issues with the game server panel and website have been resolved. Everything is working normally again. We apologize for the inconvenience. | 1h 29m | Resolved |
| Oct 7, 2026 | Partial outage affecting game servers in FrankfurtThis incident is now resolved. Affected game servers are fully operational and reachable as usual. Thank you for your patience during the disruption. If you still notice any issues, please reach out to our support team. | 3h 30m | Resolved |
| Oct 6, 2026 | New York Data Center MigrationNew York Data Center Migration — Maintenance Extended **Status:** Maintenance Extended **Date:** Tuesday, October 6, 2026 **Original End Time:** 20:00 UTC (4:00 PM EDT) **New Estimated End Time:** 22:00 UTC (6:00 PM… | 8h 35m | Resolved |
| Oct 5, 2026 | Frankfurt Scheduled Network MaintenanceMaintenance has started | 8h 3m | Resolved |
| Oct 5, 2026 | New York Data Center Migration**Status:** Maintenance Extended **Date:** Monday, October 5, 2026 **Original End Time:** 20:00 UTC (4:00 PM EDT) **New Estimated End Time:** 22:00 UTC (6:00 PM EDT) **Extension:** 2 hours The scheduled migration of… | 8h 50m | Resolved |
| Sep 29, 2026 | Game Server Panel EU – degraded performanceEverything is stable and running again. | 2h 40m | Resolved |
| Sep 29, 2026 | Infrastructure upgrade in EuropeMaintenance has started | 17 min | Resolved |
| Sep 28, 2026 | Outage Washington, D.C.All game servers in the US East region are back online and working normally. The issue has been fully resolved. Thank you for your patience. | 11h 22m | Resolved |
| Sep 23, 2026 | Account Login & Sign-Up Service MaintenanceWe're upgrading the infrastructure behind our login system. During this window there will be a few minutes where logging in, signing up, or updating your profile on auth.g-portal.com won't work. If you're already logged… | 14h 1m | Resolved |
| Sep 8, 2026 | Connectivity issues in EuropeThe network issue in Europe has been resolved and all servers are reachable again. We are monitoring the situation to make sure it stays stable. | 15 min | Resolved |
| Sep 2, 2026 | Increased packet loss in US West, Oceania, and International regionsThe issue has been resolved. Thank you for your patience! | 26h 36m | Resolved |
| Aug 29, 2026 | Partial outage affecting game servers in US EastAll game servers in the US East region are back online and working normally. The issue has been fully resolved. Thank you for your patience. | 3h 5m | Resolved |
| Aug 29, 2026 | Partial US Website OutageThis incident is now resolved. The US website, Minecraft, and all other services are fully operational and reachable as usual. Thank you for your patience during the disruption. If you still notice any issues, please… | 9h 26m | Resolved |
| Aug 11, 2026 | Network Connectivity Issues — TaipeiAfter reviewing our infrastructure, we can confidently say that the issue is resolved | 24h 29m | Resolved |
| Jul 8, 2026 | Power outage at our Washington (US East) datacenterAll systems fully restored. | 19h 45m | Resolved |
| Jul 5, 2026 | Website Timeouts and Login IssuesThe issue has been fully resolved and all affected services are operating normally again. Website performance and login functionality have returned to normal, and we are no longer seeing elevated error rates or… | 3h 52m | Resolved |
| Jun 29, 2026 | Website currently unavailableThis issue is now fully resolved and our website is operating normally. We've confirmed that everything is stable. We've deployed a fix and added safeguards to prevent it from recurring. Your game servers were not… | 1h 47m | Resolved |
| Jun 14, 2026 | Website and account settings unavailableThis incident has been resolved. Access to our website and account settings has been fully restored, and everything is looking healthy and stable again. Our game server panel and the game servers themselves were not… | 7 min | Resolved |
| Jun 3, 2026 | Slow website loadingWe've kept an eye on things since the fix went out, and everything's been running smoothly. The issue is now fully resolved — thanks again for your patience! | 3h 5m | Resolved |
| Apr 27, 2026 | Web interface issues affecting some gamesThe issue affecting access to certain game servers via the web interface has been resolved. All affected customers should now be able to access and manage their servers as normal. Throughout the incident, running game… | 39 min | Resolved |
Hear about the next one while it is open
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How to Read This GPORTAL Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before GPORTAL acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single GPORTAL outage in this window ran 2d 4h, against a mean recovery of 8h 39m. If you depend on GPORTAL in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.