GPORTAL Outage History

29 incidents recorded over the last 365 days, 28 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded GPORTAL Incident

GPORTAL incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Partial Power Outage at Dallas Data Center A few machines at our Dallas facility are currently offline. Staff on site is informed—Investigating
Nov 4, 2026Security Updates in EuropeMaintenance has started7h 4mResolved
Nov 3, 2026Security Updates in EuropeToday's maintenance is taking a little longer than planned and is expected to finish around 16:30 CET. We apologise for the inconvenience.10h 50mResolved
Nov 2, 2026Security Updates in EuropeWe are rolling out important security and stability updates across our infrastructure in Europe from Monday, Nov 2, to Wednesday, Nov 4, between 08:00 and 15:00 CET each day. During these windows, some game servers may…3h 21mResolved
Oct 31, 2026Taiwan - Connectivity IssuesConnectivity issues in Taipei have now been resolved.1h 0mResolved
Oct 31, 2026Dallas - Packet LossWe identified the cause of the connectivity issues affecting some game servers in our Dallas location and have resolved it. All affected servers are reachable again and operating normally. We apologize for the…52h 45mResolved
Oct 28, 2026Scheduled maintenance – SingaporeMaintenance has started7h 6mResolved
Oct 26, 2026Service Disruption – Dallas Data Center Power Upgrade**Status:** Resolved Dear Customers, The power upgrade at our Dallas data center has been completed, and **all affected servers are back online and operating normally.** We apologize for any inconvenience caused by…3h 0mResolved
Oct 19, 2026Incident Notification: Dallas Data Center – Mechanical Disturbance**Dear Customers,** The mechanical issue at our Dallas data center has been resolved, and all affected game servers are back online and operational. Our team has confirmed that services have been restored, and we will…5h 19mResolved
Oct 11, 2026Degraded performance – Game server panelThe issues with the game server panel and website have been resolved. Everything is working normally again. We apologize for the inconvenience.1h 29mResolved
Oct 7, 2026Partial outage affecting game servers in FrankfurtThis incident is now resolved. Affected game servers are fully operational and reachable as usual. Thank you for your patience during the disruption. If you still notice any issues, please reach out to our support team.3h 30mResolved
Oct 6, 2026New York Data Center MigrationNew York Data Center Migration — Maintenance Extended **Status:** Maintenance Extended **Date:** Tuesday, October 6, 2026 **Original End Time:** 20:00 UTC (4:00 PM EDT) **New Estimated End Time:** 22:00 UTC (6:00 PM…8h 35mResolved
Oct 5, 2026Frankfurt Scheduled Network MaintenanceMaintenance has started8h 3mResolved
Oct 5, 2026New York Data Center Migration**Status:** Maintenance Extended **Date:** Monday, October 5, 2026 **Original End Time:** 20:00 UTC (4:00 PM EDT) **New Estimated End Time:** 22:00 UTC (6:00 PM EDT) **Extension:** 2 hours The scheduled migration of…8h 50mResolved
Sep 29, 2026Game Server Panel EU – degraded performanceEverything is stable and running again.2h 40mResolved
Sep 29, 2026Infrastructure upgrade in EuropeMaintenance has started17 minResolved
Sep 28, 2026Outage Washington, D.C.All game servers in the US East region are back online and working normally. The issue has been fully resolved. Thank you for your patience.11h 22mResolved
Sep 23, 2026Account Login & Sign-Up Service MaintenanceWe're upgrading the infrastructure behind our login system. During this window there will be a few minutes where logging in, signing up, or updating your profile on auth.g-portal.com won't work. If you're already logged…14h 1mResolved
Sep 8, 2026Connectivity issues in EuropeThe network issue in Europe has been resolved and all servers are reachable again. We are monitoring the situation to make sure it stays stable.15 minResolved
Sep 2, 2026Increased packet loss in US West, Oceania, and International regionsThe issue has been resolved. Thank you for your patience!26h 36mResolved
Aug 29, 2026Partial outage affecting game servers in US EastAll game servers in the US East region are back online and working normally. The issue has been fully resolved. Thank you for your patience.3h 5mResolved
Aug 29, 2026Partial US Website OutageThis incident is now resolved. The US website, Minecraft, and all other services are fully operational and reachable as usual. Thank you for your patience during the disruption. If you still notice any issues, please…9h 26mResolved
Aug 11, 2026Network Connectivity Issues — TaipeiAfter reviewing our infrastructure, we can confidently say that the issue is resolved24h 29mResolved
Jul 8, 2026Power outage at our Washington (US East) datacenterAll systems fully restored.19h 45mResolved
Jul 5, 2026Website Timeouts and Login IssuesThe issue has been fully resolved and all affected services are operating normally again. Website performance and login functionality have returned to normal, and we are no longer seeing elevated error rates or…3h 52mResolved
Jun 29, 2026Website currently unavailableThis issue is now fully resolved and our website is operating normally. We've confirmed that everything is stable. We've deployed a fix and added safeguards to prevent it from recurring. Your game servers were not…1h 47mResolved
Jun 14, 2026Website and account settings unavailableThis incident has been resolved. Access to our website and account settings has been fully restored, and everything is looking healthy and stable again. Our game server panel and the game servers themselves were not…7 minResolved
Jun 3, 2026Slow website loadingWe've kept an eye on things since the fix went out, and everything's been running smoothly. The issue is now fully resolved — thanks again for your patience!3h 5mResolved
Apr 27, 2026Web interface issues affecting some gamesThe issue affecting access to certain game servers via the web interface has been resolved. All affected customers should now be able to access and manage their servers as normal. Throughout the incident, running game…39 minResolved

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How to Read This GPORTAL Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before GPORTAL acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single GPORTAL outage in this window ran 2d 4h, against a mean recovery of 8h 39m. If you depend on GPORTAL in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.