Grafana Cloud Outage History

193 incidents recorded over the last 365 days, 162 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Grafana Cloud Incident

Grafana Cloud incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 10, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted…7h 0mScheduled
Sep 9, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted…7h 0mScheduled
Sep 9, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted…7h 0mScheduled
Sep 8, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted…7h 0mScheduled
Aug 28, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted…4h 0mScheduled
Aug 27, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted…4h 0mScheduled
Aug 27, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted…4h 0mScheduled
Aug 26, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted…4h 0mScheduled
Aug 25, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted…4h 0mScheduled
Aug 24, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted…4h 0mScheduled
Aug 24, 2026API MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Aug 20, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 20, 2026API MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Aug 19, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 19, 2026API MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Aug 18, 2026Cloud Logs read path outage on eu-west-2We observed an issue which impacted the following service: reads of Cloud Logs in the eu-west-2 region. Affected services would include Explore, dashboards, alert evaluation when querying Logs. The time of impact…-53 minResolved
Aug 18, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 18, 2026API MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Aug 17, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 14, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 13, 2026K6 Test OutageThis incident has been resolved.1h 22mResolved
Aug 13, 2026Cloudflare MaintenanceMaintenance will begin as scheduled in 60 minutes.1h 0mScheduled
Aug 13, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 12, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 11, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 11, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 10, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 10, 2026Metrics: Elevated Error Rates Reads/WritesBetween 12:20 and 13:15 UTC, we experienced elevated error rates for metrics reads and writes due to a networking issue. Impact was limited to a subset of deployments in the prod-us-central-0 region. A fix has been…0 minResolved
Aug 8, 2026Alerting expressions pipeline failing when recovery settingsDue to a software bug the evaluation of some alert rules (primarily ones that have recovery threshold setting) were failing to be evaluated starting 14:00 UTC to 19:30 UTC today.0 minResolved
Aug 7, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed.4h 0mScheduled
Aug 6, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed.4h 0mScheduled
Aug 6, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed.4h 0mScheduled
Aug 5, 2026Some Cloud Test Runs TerminatedBetween approximately 13:40 and 15:05 UTC today, a subset of cloud test runs were unexpectedly terminated and marked Aborted (by system). This affected runs that were in progress during three short windows in that…0 minResolved
Aug 5, 2026Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed.4h 0mScheduled
Aug 5, 2026o11y requests too large for nods in the prod-eu-west-2 region.This incident has been resolved.3 minResolved
Aug 4, 2026Some Grafana Instances UnavailableWe are observing a continued period of stability and at this point, we are marking the incident resolved.6h 20mResolved
Aug 4, 2026Logs latency increase within prod-eu-west-3This incident has been resolved.3h 14mResolved
Aug 1, 2026K6 - Cloud test-run issuesThis incident has been resolved.1h 5mResolved
Jul 31, 2026Partial Read Outage for Loki in prod-us-east-4We are investigating a partial read outage affecting Loki in prod-us-east-4. Between 19:41 UTC and 19:50 UTC, a significant portion of read queries may have failed or returned errors. The issue has been identified and…-63 minResolved
Jul 31, 2026Degraded Performance: Stack Provisioning Failures within certain reigons (PDC Setup)He have identified the cause and applied a fix for this issue and all effected stacks within the affected regions are not working as expected.1h 22mResolved
Jul 30, 2026PDC Authentication IssuesThis incident has been resolved.2h 54mResolved
Jul 30, 2026Issues with Billing/Usage Dashboard Metrics and Panels.This incident has been resolved.2h 1mResolved
Jul 29, 2026IRM Performance Degradation in EU RegionThe issue affecting Grafana IRM in the EU region has been resolved. The IRM UI, public API, and alert notification processing have been restored and are operating normally.2h 52mResolved
Jul 29, 2026Grafana Cloud non-billing usage metrics gaps in select regionsImpact period: April 1 – July 29, 2026 Summary: During this period, some customers in a subset of regions may have experienced gaps in select ruler/recording rule metrics within their Grafana Cloud instances. Not all…0 minResolved
Jul 28, 2026Partial OTLP Write Outage in prod-us-east-3The issue affecting OTLP ingestion in the prod-us-east-3 region has been resolved. Between 13:30 UTC and 17:45 UTC, some customers experienced intermittent failures when writing telemetry to the OTLP endpoint. Logs were…3 minResolved
Jul 24, 2026Write OutageThis incident has been resolved.1h 18mResolved
Jul 24, 2026Errors creating new Slack integration for Grafana IRMThis incident has been resolved.4h 45mResolved
Jul 23, 2026Intermittent write outage from 21:20-21:26, 21:54-21:56, and 22:22-22:23Writes are looking stable in the last 6h6h 31mResolved
Jul 23, 2026Metrics Write Path ErrorsThis incident has been resolved.2h 33mResolved
Jul 23, 2026Stacks using SCIM user provisioning are currently unable to log into GrafanaThis incident has been resolved.5h 24mResolved
Jul 22, 2026K6 - Cloud output test-runs are failing to fetch the script logsThis incident has been resolved.57 minResolved
Jul 21, 2026Cloud Log Exporter UnavailableThis incident has been resolved.2h 22mResolved
Jul 20, 2026PDC IssuesThis incident has been resolved.1h 15mResolved
Jul 17, 2026Grafana Cloud login issues for users with role of NoneUsers with the None role authenticating via Grafana.com should be able to access their stacks again18h 52mResolved
Jul 16, 2026Adaptive Metrics aggregation delay in eu-west-0 region.The incident is now fully resolved.2h 2mResolved
Jul 15, 2026Partial Outage in prod-eu-west-2This incident has been resolved. Thank you for your patience.1h 12mResolved
Jul 15, 2026Delayed Aggregated Metrics (prod-us-central-0)This incident has been resolved.8h 35mResolved
Jul 15, 2026Some Reports of Grafana Not Loading.This incident has been resolved. Thank you for your patience.2h 53mResolved
Jul 15, 2026Fleet Managment Interface 404'sBetween 9:45 and 12:00 UTC, we experienced an issue affecting the Fleet Management interface. During this time, the Remote Configuration tab for production stacks returned a 404 error when accessed through the…0 minResolved
Jul 14, 2026Mimir Write Performance DegradationThis incident has been resolved. Thank you for your patience.1h 32mResolved
Jul 14, 2026Mimir Partial Write OutageThis incident has been resolved.1h 53mResolved
Jul 14, 2026Issue with Dashboard Views Being RegisteredA fix has been implemented and dashboard view and error counts in the Dashboards and Folder list are updating as expected. Thank you for your patience while we worked to address this issue.146h 5mResolved
Jul 10, 2026Network Degredation in prod-us-central-0From approximately 20:24 UTC - 20:47 UTC a network issue in prod-us-central-0 isolated part of our infrastructure in one availability zone, temporarily cutting off connectivity to a subset of backend services. This…0 minResolved
Jul 10, 2026IRM Mobile App forcing some users to logoutThis incident has been resolved.64h 33mResolved
Jul 10, 2026Issue with Dashboard Views Being RegisteredAt this stage, we are considering the incident resolved.61h 25mResolved
Jul 9, 2026PDC Degraded performanceThis incident has been resolved. Thank you for your patience.8h 17mResolved
Jul 9, 2026Delayed ingestion and recording rule evaluation failures for Mimir in prod-ap-south-1This incident has been resolved.2h 39mResolved
Jul 9, 2026Loki read path in prod-eu-west-2 was downBetween 5:49 and 5:54 UTC, the read path in prod-eu-west-2 was down. This has completely recovered by 5:57 UTC. Recording rules may have failed to evaluate during this period which may result in gaps.0 minResolved
Jul 8, 2026Loki Billing Data LostBetween 13:57 and 14:20 UTC (23 minutes), a data gap occurred affecting billing usage data for Loki. Data for this window was not recorded and cannot be recovered.0 minResolved
Jul 8, 2026Grafana rulers crash-looping on prometheusThis incident has been resolved.5h 6mResolved
Jul 8, 2026Cannot access dashboard set up as a home pageWe have found that the issues are related to the grafana.unifiedHomepage feature rollout active 16:50 UTC yesterday, to 10:20 UTC today. We have rolled this back and systems are now working as expected.32 minResolved
Jul 7, 2026Delayed usage and billing dataWe identified an issue with the internal job that calculates month-to-date usage and cost data, which caused usage attribution and billing dashboards to display stale information. The root cause has been identified and…0 minResolved
Jul 5, 2026Grafana Cloud IRM alert groups failing to produce alerts in us-east-3 region.We haven't noticed any further issues in this region for alert group processing since yesterday. This incident i fully resolved.19h 59mResolved
Jul 3, 2026Partial Write Outage for Grafana Cloud Logs in prod-eu-north-0.Grafana Cloud Logs in prod-eu-north-0 experienced a 10-minute partial write outage between 13:45 and 13:54 UTC. Impacted users may have experienced 5xx errors during this time.0 minResolved
Jul 2, 2026Some Queries FailingThis incident has been resolved. Thank you for your patience.3h 25mResolved
Jul 2, 2026Loki and Frontend Observability - Major Outage in prod-us-central-0 regionThis incident has been resolved by restarting the affected services.1h 53mResolved
Jul 1, 2026Elevated Loki Query Bytes ReportingWe’ve implemented a fix and can confirm the issue is fully resolved as of 20:25 UTC. Thank you for your patience.2h 17mResolved
Jun 29, 2026Confluent API OutageThis incident has been resolved.1h 49mResolved
Jun 29, 2026Mimir read errors and high latency in prod-eu-west-0Since the mitigation has been applied, we have not seen the errors return. At this point, we are considering the incident resolved.20h 43mResolved
Jun 29, 2026Rule evaluation error on cluster prod-gb-south-0This incident has been resolved.2h 38mResolved
Jun 26, 2026K6 - Test run metrics processing is delayedThis incident has been resolved.37h 27mResolved
Jun 24, 2026Scheduled maintenance: Grafana Cloud Migration AssistantThe scheduled maintenance has been completed.8h 0mScheduled
Jun 22, 2026Elevated Logs Query Usage — Unexpected Billing ImpactStarting June 20, 2026 at approximately 20:00 UTC, some Grafana Cloud customers experienced unexpectedly elevated logs query usage. The issue persisted until it was resolved on June 22, 2026 at approximately 16:00…-3010 minResolved
Jun 19, 2026Rule Evaluation Outage in prod-us-central-0This incident has been resolved. Thank you for your patience.2h 40mResolved
Jun 18, 2026Issues with actions in the Grafana IRM mobile appThis incident has been resolved. Thank you for your patience.1h 48mResolved
Jun 18, 2026Potential Issues Loading Grafana for Users in IndiaThis incident has been resolved. Error rates continued to remain near 0 and operations are performing as expected.141h 28mResolved
Jun 18, 2026Degraded k6 cloud UI performanceThis incident has been resolved. Thank you for your patience.4h 56mResolved
Jun 18, 2026Frontend Observability - Suspected commit feature not working as expectedA fix has been deployed and the issue after monitoring as been fixed.1h 24mResolved
Jun 17, 2026Loki data source-managed alert rules not visible in the Grafana Cloud Alerting UIThis incident has been resolved.17h 51mResolved
Jun 12, 2026Brief Loki Prod-012-eu-west-2 DisruptionOur team had discovered a read issue around 19:35-20:08 UTC. Impact at the time would have provided errors similar to context deadline exceeded (DatasourceError response). This has since been resolved, and should not…-204 minResolved
Jun 10, 2026Grafana Dashboards page not displaying when set to ‘View by Folders’This incident has been resolved.18h 46mResolved
Jun 9, 2026Investigating Issues with Data Source-Managed AlertingWe continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.14h 0mResolved
Jun 8, 2026IRM Degraded PerformanceThis incident has been resolved.9h 44mResolved
Jun 7, 2026Brief Rule Evaluation Failures in prod-eu-west-3This incident has been resolved. Thank you for your patience.138h 12mResolved
Jun 5, 2026Permissions Issues with IRMThis incident has been resolved.5h 24mResolved
Jun 5, 2026Silences not Working as ExpectedThis incident has been resolved.58 minResolved
Jun 4, 2026Grafana Assistant Skills Page BlankThis incident has been resolved.1h 44mResolved
Jun 3, 2026K6 Test Runs Degraded PerformanceThis incident has been resolved.9h 7mResolved
Jun 3, 2026Synthetic Scripted/Browser checks failureThis incident has been resolved.6h 44mResolved
Jun 2, 2026tempo prod-25 write-path-downThis incident has been resolved.8h 31mResolved
Jun 1, 2026Alert manager unavailable in prod-us-central-0This incident has been resolved.32 minResolved
May 29, 2026Grafana Loki Log Query IssuesThis incident has been resolved.1h 56mResolved
May 28, 2026Status Page ImprovementsThe scheduled maintenance has been completed.2h 0mScheduled
May 27, 2026Prometheus Datasource Errors/Outage in prod-us-east-0This incident has been resolved. Thank you for your patience.2h 36mResolved
May 18, 2026Grafana K6 metrics processing and test runs degradationThis incident has been resolved.7h 18mResolved
May 13, 2026Intermittent Errors and High latency Writing to Cloud Metrics, Cloud Logs and Cloud TracesWe continue to observe an extended period of recovery and we're marking the incident as resolved at this point in time.22h 16mResolved
May 11, 2026"Failed to Load Dashboard" ErrorsThis incident has been resolved. Thank you for your patience.18h 56mResolved
May 11, 2026SSL/TLS Connectivity IssuesThis incident has been resolved. Thank you for your patience.1h 51mResolved
May 8, 2026Cloud Metrics -High Write Latency and Errors in prod-us-central-7We have continued to observe stability. This incident is now being considered as resolved. Thank you for your patience.1h 13mResolved
May 8, 2026Hardware failure on CSP within prod-us-west-0We observed an underlying hardware failure on our CSP which triggered an automatic live VM migration. The situation caused a degradation in write performance for Grafana Cloud Metrics on prod-us-west-0 between 05:26 UTC…-3214 minResolved
May 7, 2026Metrics read errors in prod-ap-south-1 regionAt this time, we have confirmed that the query errors have gone and we are considering this issue resolved.38 minResolved
May 6, 2026Datasource Query Performance IssuesWe’re currently investigating an issue affecting Datasource query performance in prod-us-east-4. Our team is actively working to identify the cause. Thank you for your patience.2135h 51mResolved
May 5, 2026Elevated Error Rate of Browser Checks in PoP OregonThis incident has been resolved. Thank you for your patience.4h 2mResolved
May 4, 2026k6 Partial OutageThis incident has been resolved. Thank you for your patience.3h 11mResolved
May 1, 2026Ingestion Errors for AWS Cloud Provider Observability Metric Streams in prod-us-central-7This incident has been resolved.1h 13mResolved
Apr 29, 2026Performance Testing – Degraded Service (Resolved)We experienced degraded performance affecting Performance Testing from 13:10 UTC to 13:20 UTC. During this time, users may not have been able to start new test runs. The issue has been resolved, and the service is now…-111 minResolved
Apr 29, 2026Elevated write latency for AWS Metrics Streaming integration in us-east-3 region.We were facing an incident with AWS Metrics Streaming integration in us-east-3 region manifesting in elevated ingestion latency. The incident started at around 10:45 UTC and was resolved at around 12:30 UTC. Some…-147 minResolved
Apr 28, 2026Investigating Issues Saving SQL Datasource CredentialsThis incident has been resolved. Thank you for your patience.18h 51mResolved
Apr 28, 2026Gateway Slowness Detected in Prod (US-East-1)After further review, this was a false alarm and should not have affected any users. This incident has been resolved. Thank you for your patience.53h 51mResolved
Apr 27, 2026InfluxDB Datasource - Intermittent FailuresThis incident has been resolved. Thank you for your patience.6h 16mResolved
Apr 23, 2026Cloudwatch Datasource OutageThis incident has been resolved. Thank you for your patience.5h 35mResolved
Apr 20, 2026Restrictions on Alerts & Reports for Grafana Cloud Free/Trial UsersGrafana Labs has taken steps to safeguard the Grafana Cloud platform against the distribution of unauthorized emails. We have implemented the following changes to new Grafana Cloud Free and Trial accounts, effective…89h 51mResolved
Apr 20, 2026Elevated 429 Errors Impacting Metrics Querying Across Multiple RegionsThis incident has been resolved. Thank you for your patience.21 minResolved
Apr 17, 2026Query Caching - Degraded PerformanceThis incident has been resolved1h 34mResolved
Apr 16, 2026Issues on Stack creationThis incident has been resolved.1h 10mResolved
Apr 15, 2026Degraded Ticket Visibility in Support SystemThis incident has been resolved and our ticketing system is fully operational. Thank you for your patience.17 minResolved
Apr 14, 2026k6 Cloud Service DisruptionBetween approximately 12:30 UTC and 13:15 UTC, k6 Cloud experienced a service disruption due to issues introduced in a recent API release. During this time, users were unable to access the k6 Cloud application. The…-134 minResolved
Apr 14, 2026Loki write instability in prod-eu-west-2.loki-prod-012There was a period of write instability yesterday. It was between ~1330 -1730 UTC yesterday.  This was due to a scheduled maintenance.-1472 minResolved
Apr 14, 2026K6 Sporadic DNS IssuesThis incident is now resolved. We had intermediary issues with a flaky DNS server that caused random tests to not start properly. Since the DNS server was fixed, we haven't been seeing the issue anymore.27h 36mResolved
Apr 10, 2026Grafana Cloud Logs - Write degradation in us-east-3This incident has been resolved.43 minResolved
Apr 10, 2026Tempo Write OutageThis incident has been resolved. Thank you for your patience.1h 19mResolved
Apr 9, 2026K6 Browser Testing/Timeline Not AvailableThis incident has been resolved. Thank you for your patience.1h 15mResolved
Apr 8, 2026Stability Issues for Some Customers in the prod-gb-south-1 Region.We had a stability issue for a subset of customers in the prod-gb-south-1 region. The impact was between UTC 15:20-16:30 which impacted roughly 30% of queries and rules evaluations. We've applied mitigations, queries…0 minResolved
Apr 7, 2026Unable to Edit Notification PoliciesThis incident has been resolved. Thank you for your patience.4h 59mResolved
Apr 6, 2026Notification Policies and Contact Points Missing in UI on the Slow Release ChannelThis incident has been resolved.21h 38mResolved
Apr 3, 2026Partial K6 Test Run OutageThis incident has been resolved. Thank you for your patience.2h 8mResolved
Apr 1, 2026AWS integration Degraded PerformanceThis incident has been resolved. Thank you for your patience.46 minResolved
Apr 1, 2026Query degradation and possible rule evaluation failure on prod-eu-west-0.cortex-prod-01This incident has been resolved.11h 16mResolved
Mar 31, 2026k6 Cloud DegradationFrom approximately 11:00 UTC - 15:00 UTC we had a degradation that caused test start errors for a large percentage of Cloud runs managed as scripts in the GCK6 app. This has since been resolved.0 minResolved
Mar 31, 2026Synthetic Monitoring: Some Check Creations & Updates Might be Blocked.This is a retroactive status page linked to the following incident: https://status.grafana.com/incidents/38wwbz50ggrp This retroactive status page is meant to clarify the time of impact. This issue first started at…0 minResolved
Mar 31, 2026Synthetic Monitoring: Some Check Creations & Updates Might be Blocked.This incident has been resolved.24 minResolved
Mar 31, 2026Some of the CloudWatch queries are failingThis incident has been resolved.35 minResolved
Mar 30, 2026Tempo Reads Outage for Small Subset of CustomersWe encountered an issue impacting only a small subset of customers in the prod-us-central-0 region. The incident occurred between 16:20 and 17:50 UTC on 3/30/26. This incident is now resolved.-124 minResolved
Mar 27, 2026Some Grafana Instances UnavailableThis incident has been resolved. Thank you for your patience.7h 12mResolved
Mar 25, 2026Prometheus writes in prod-eu-west-3 are degradedThis incident has been resolved. Thank you for your patience.701h 56mResolved
Mar 24, 2026Service degradation on Dashboard loading in several clusters.An issue affecting Grafana Cloud instances was diagnosed yesterday 24th of March that avoided Dashboards to be loaded correctly. The incident impacted the following clusters: - GCP US Central (us-central-0) between…0 minResolved
Mar 24, 2026Prometheus writes, Logs, and Synthetic Monitoring in prod-eu-west-3 are degradedThis incident has been resolved.27h 43mResolved
Mar 23, 2026Grafana Assistant Unavailable in prod-us-east-0This incident has been resolved.1h 44mResolved
Mar 20, 2026Authentication API Database Down in prod-eu-west-2 and prod-eu-west-4This incident has been resolved.40 minResolved
Mar 19, 2026Various Datasource IssuesThis incident has been resolved.1h 57mResolved
Mar 19, 2026Degraded performance of Grafana Cloud k6 test runsOur engineering team has deployed a fix and we continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.6h 54mResolved
Mar 13, 2026Grafana Cloud Logs - Write degradation in Azure Netherlands (eu-west-3)We have been observing stability for a period of time and will mark the incident as resolved at this time.116h 45mResolved
Mar 13, 2026Increased number of Aborted-by-Systems with a k6 binary building errorsThis incident has been resolved.10h 30mResolved
Mar 11, 2026Rule Evaluation Outage in prod-us-west-0This incident has been resolved.49h 5mResolved
Mar 11, 2026Grafana Cloud Logs - Write degradation in Azure Netherlands (eu-west-3)This incident has been resolved.28h 47mResolved
Mar 10, 2026Various Issues with HG PagesThis incident has been resolved.1h 10mResolved
Mar 10, 2026Some Write Failures in prod-eu-west-3.This incident has been resolved.27h 47mResolved
Mar 10, 2026Service degradation on Logs Read path in AWS US West (us-west-0)This incident has been resolved.5h 12mResolved
Mar 9, 2026Metrics write path outage in prod-us-central-0 and prod-us-central-5This incident has been resolved.27h 13mResolved
Mar 9, 2026Fleet Managment Elevated Rate of ErrorsThis incident has been resolved.30h 33mResolved
Mar 8, 2026Service degradation on Logs Read path in AWS US West (us-west-0)We continue to observe a continued period of stability since 19:40 UTC. At this time, we are considering this issue resolved6h 13mResolved
Mar 7, 2026Outage for prod-eu-central-0 due to AWS S3 outage.This incident has been resolved.36h 52mResolved
Mar 6, 2026Some Grafana Instances UnavailableThis incident has been resolved.1h 27mResolved
Mar 5, 2026Write failures in prod-eu-west-0We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.1h 8mResolved
Mar 4, 2026Elevated rate of errors for Fleet Management in prod-us-central-0This incident has been resolved.1h 41mResolved
Mar 3, 2026Test Run Browser Screenshot Upload FailingTest run browser screenshot upload experienced failures from 13:12 to 14:51 UTC. The issue has been resolved-335 minResolved
Mar 3, 2026Grafana Cloud Logs - Write degradation in Azure Netherlands (eu-west-3)This incident has been resolved.54h 23mResolved
Mar 2, 2026Write outage for logs in prod-eu-west-3This incident has been resolved.8h 11mResolved
Mar 2, 2026Complete outage in prod-me-central-1Following our ongoing communications regarding the complete outage in prod-me-central-1, we are now closing this incident. As noted in the latest AWS update, the Middle East (UAE) region (ME-CENTRAL-1) has suffered…2571h 14mResolved
Feb 27, 2026Increased Latency for Small Subset of CustomersA recent rollout caused the AuthZ (RBAC) service to perform many redundant folder-tree fetches for each authorization check. For a small number of tenants in the prod-us-east-0 and prod-eu-west-2 regions with very large…0 minResolved
Feb 27, 2026Trace querying issue in all Tempo clustersThis incident has been resolved.9h 51mResolved
Feb 27, 2026Incorrect pipeline assignment after custom attributes are assignedThis incident has been resolved.2h 26mResolved
Feb 26, 2026Grafana Cloud Faro slowness of listing and uploading sourcemaps in all regions.This incident has been resolved.13h 48mResolved
Feb 25, 2026Grafana Cloud Metrics - Intermittent Write Latency in prod-us-central, prod-us-central-5, and prod-eu-west-0This incident is now resolved. During the incident the Cloud Metrics platform experienced intermittent latency spikes communicating with a backend cloud service in the prod-us-central-0 and prod-us-central-5 regions…478h 28mResolved
Feb 25, 2026Issues Loading Dashboards and Alert Folders in Hosted GrafanaThis incident has been resolved.2h 6mResolved
Feb 25, 2026Partial Write & Rule Evaluation Outage in prod-eu-west-3This incident has been resolved.2h 15mResolved
Feb 25, 2026Grafana Cloud Traces prod-eu-west-6 region (AWS Ireland) wrong URL endpoint shown for traces ingestion.This incident has been resolved.2h 24mResolved
Feb 24, 2026Some Alert Rule Evaluations FailingThis incident has been resolved.2h 38mResolved
Feb 18, 2026Brief Disruption in Azure prod-us-7-centralWe experienced an issue impacting a cell within the Azure prod-us-central-7 region, which occurred between 14:26 and 14:36. Affected users may have noticed increased errors with rule evaluations, as well as a some…-56 minResolved
Feb 18, 2026Degraded performance of Grafana Cloud k6 test runsThis incident has been resolved.12h 49mResolved
Feb 18, 2026Grafana Cloud metrics degredationThis incident has been resolved.1h 47mResolved
Feb 17, 2026Maintenance task for Synthetic Monitoring ProbeFailedExecutionsTooHigh alert ruleThis incident has been resolved.1h 34mResolved
Feb 17, 2026Degradation of service on Synthetic Monitoring Public Probe AWS Canada (Calgary)There was a service degradation today from ~12:09 UTC until ~12:35 UTC on the Public Probe of Calgary for Synthetic Monitoring. Impact may include SM check fails where the probe was used.-3 minResolved
Feb 13, 2026Self-Serve Users Unable to Sign UpThis incident has been resolved.28 minResolved
Feb 13, 2026Loki writes outage in prod-ca-east-0We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.29 minResolved
Feb 12, 2026Loki Delete Endpoint BugThis incident has been resolved.17h 46mResolved
Feb 12, 2026Essential Maintenance for Faro ServicesThis incident has been resolved.2h 58mResolved
Feb 12, 2026Grafana Cloud Metrics elevated write and rule evaluation latency in prod-eu-west-2 region.We no longer observed any problems with our services - this incident has been resolved.1h 57mResolved
Feb 11, 2026Unable to Install Slack IntegrationThis incident has been resolved.7h 25mResolved
Feb 11, 2026Loki error response rate spike on prod-ap-southeast-1This incident has been resolved.34 minResolved
Feb 10, 2026Write failures in prod-us-central-0We continue to observe a continued period of recovery. At this time, we are considering this issue resolved.1h 5mResolved
Feb 9, 2026Athena Queries BrokenThis incident has been resolved.3h 32mResolved
Feb 9, 2026Grafana Cloud Logs – Write Ingestion DegradationThis incident has been resolved.48 minResolved

How to Read This Grafana Cloud Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Grafana Cloud acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Grafana Cloud outage in this window ran 107d 3h, against a mean recovery of 1d 18h. If you depend on Grafana Cloud in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.