Grafana Cloud Outage History
200 incidents recorded over the last 365 days, 90 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Grafana Cloud Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 30, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 29, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 28, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 27, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 22, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 21, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 21, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 20, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 20, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 19, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 15, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 15, 2026 | Scheduled Maintenance - GCK6We will be undergoing scheduled maintenance at this time. During this window, Grafana K6 will not be available. | 1h 0m | Scheduled |
| Oct 14, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 14, 2026 | Scheduled Database MaintenanceWe will be performing scheduled database maintenance during this window. Your Grafana instance will keep running normally throughout. Dashboards, alerting, data ingestion and querying are not affected. During a short… | 1h 30m | Scheduled |
| Oct 14, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 13, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityYour Grafana instance will be temporarily unavailable due to scheduled maintenance. Downtime is expected to last between 5 to 15 minutes depending on your instance size. Alerts and scheduled reports may be impacted… | 3h 0m | Scheduled |
| Oct 8, 2026 | Scheduled Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 8, 2026 | Degraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US CentralThis incident has been resolved | 11h 33m | Resolved |
| Oct 8, 2026 | Intermittent Errors and Latency for Grafana Cloud Metrics, Logs and Traces in GCP US Central (prod-us-central-0 and prod-us-central-5)We are continuing to investigate this issue. | 14 min | Resolved |
| Oct 7, 2026 | Scheduled Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 7, 2026 | Grafana Cloud k6 – Brief metrics unavailabilityA transient issue prevented Grafana Cloud k6 from serving metrics to a small number of customers for approximately 3–4 minutes. The issue has been resolved, and normal service has been restored. | -49 min | Resolved |
| Oct 6, 2026 | Scheduled Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 5, 2026 | IRM Unable to Send SMS to Thailand, Bangladesh, and Austrian NumbersWe are continuing working on a resolution, and will provide another update as soon as we have more information to share. In the meantime we recommend, affected users to configure mobile push or phone calls as… | — | Investigating |
| Oct 5, 2026 | Scheduled Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 4, 2026 | Degraded data source queriesIncident started around 15:51 UTC, resolved around 18:11 UTC. After investigation, we found that no customer queries were affected; only our internal metrics systems were impacted. | 13 min | Resolved |
| Oct 3, 2026 | Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi ArabiaWe've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is… | 5h 49m | Resolved |
| Oct 2, 2026 | Elevated Write Latency and Errors for Grafana Cloud Logs in Azure NetherlandsBetween 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered and is operating… | 3h 0m | Resolved |
| Oct 1, 2026 | Scheduled Database Maintenance - Agent Observability, AI Features and Machine LearningWe will be undergoing scheduled maintenance during this time. | 3h 0m | Scheduled |
| Oct 1, 2026 | Scheduled Database Maintenance - Agent Observability, AI Features and Machine LearningScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 1, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Oct 1, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 30, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 30, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 30, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 30, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 30, 2026 | Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)Between 12:09 and 15:39 UTC on September 30, Grafana Cloud Logs in AWS US East (VA) experienced intermittent elevated latency and a small number of failed requests. Impact has returned to normal levels and all services… | 2h 58m | Resolved |
| Sep 30, 2026 | Scheduled Database Maintenance - Agent Observability, AI Features and Machine LearningScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 30, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Sep 29, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 29, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 29, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 29, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 29, 2026 | Scheduled Database Maintenance - Agent Observability, AI Features and Machine LearningScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 29, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Sep 28, 2026 | IAM Auth API Scheduled Database Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 28, 2026 | Grafana Access IssuesThis incident has been resolved. | 1h 49m | Resolved |
| Sep 28, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 28, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 28, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 28, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 28, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 28, 2026 | Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU)Between 09:39 and 10:03 UTC on September 28, 2026, some Grafana Cloud Logs customers in Azure Netherlands (EU) experienced intermittent errors sending log data, in two brief periods totaling approximately 14 minutes… | 0 min | Resolved |
| Sep 28, 2026 | Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU)Between 09:39 and 10:03 UTC on September 28, 2026, some Grafana Cloud Logs customers in Azure Netherlands (EU) experienced intermittent errors sending log data, in two brief periods totaling approximately 14 minutes… | -145 min | Resolved |
| Sep 28, 2026 | IAM Auth API Scheduled Database Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 26, 2026 | Cloud Provider Observability - Hosted Azure metrics issuesThis incident has been resolved. | 48 min | Resolved |
| Sep 25, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 25, 2026 | Scheduled Database Maintenance - Grafana Secrets ManagerScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 25, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Sep 24, 2026 | IAM Auth API Scheduled Database Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 24, 2026 | Scheduled Database Maintenance - Agent Observability, AI Features and Machine LearningScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 24, 2026 | Scheduled Database Maintenance - Agent Observability, AI Features and Machine LearningScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 24, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Sep 23, 2026 | Scheduled Authentication Cache MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 23, 2026 | IAM Auth API Scheduled Database Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 23, 2026 | Azure Monitor increased timeouts and errors in prod-eu-west-5Since approximately 07:49 UTC on 23 September 2026, Azure Monitor metric collection in the prod-eu-west-5 region has been experiencing increased timeouts and errors. Customers may see delayed or missing metrics. The… | 39 min | Resolved |
| Sep 23, 2026 | Scheduled Database Maintenance - Agent Observability, AI Features and Machine LearningScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 23, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Sep 23, 2026 | IAM Auth API Scheduled Database Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 22, 2026 | Kubernetes Observability Billing & Usage IncorrectThis incident has been resolved. | 16h 38m | Resolved |
| Sep 22, 2026 | Scheduled Database Maintenance - Agent Observability, AI Features and Machine LearningScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 22, 2026 | Scheduled Authentication Cache MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 22, 2026 | IRM Access Issues for a Small Group of UsersBetween 14:57 UTC on 22 September and 09:00 UTC on 23 September, a small group of users experienced unexpected access issues and undelivered pages in Grafana IRM. This has been fully resolved and all affected users… | 20h 10m | Resolved |
| Sep 22, 2026 | IAM Auth API Scheduled Database Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 22, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Sep 21, 2026 | Mimir write request errorsThere was an impact of increased 5xx on writes with metrics. The error rates have returned back to normal, and our team is continuing to investigate the cause. | -76 min | Resolved |
| Sep 21, 2026 | IAM Auth API Scheduled Database Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 21, 2026 | Scheduled Authentication Cache MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 74h 0m | Scheduled |
| Sep 17, 2026 | Scheduled Authentication Cache MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 17, 2026 | Incidents Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 17, 2026 | Scheduled Database Maintenance - Agent Observability, AI Features and Machine LearningScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 17, 2026 | IAM Auth API Scheduled Database Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 17, 2026 | IAM Auth API Scheduled Database Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 17, 2026 | IAM Auth API Scheduled Database Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary. | 99h 0m | Scheduled |
| Sep 17, 2026 | Elevated Latency Managing Cloud Provider Integrations in GCP US CentralBetween 03:30 UTC on September 14, 2026 and 10:50 UTC on September 17, 2026 (approximately 3 days), customers managing cloud provider integrations in GCP US Central may have experienced elevated latency when creating… | -4864 min | Resolved |
| Sep 17, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Sep 17, 2026 | Incidents Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 17, 2026 | Scheduled Database Maintenance - Agent Observability, AI Features and Machine LearningScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 17, 2026 | Incidents Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 3h 0m | Scheduled |
| Sep 16, 2026 | Scheduled Authentication Cache MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Sep 16, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Sep 15, 2026 | Scheduled Authentication Cache MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Sep 15, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Sep 15, 2026 | Increased Execution Time for Browser Checks in Synthetic MonitoringBetween September 9 and September 15, 2026, some browser checks in Synthetic Monitoring experienced longer than usual execution times, with impact varying by location. This has been resolved and check execution times… | 1h 16m | Resolved |
| Sep 15, 2026 | Intermittent Metric Write Errors in GCP US Central (prod-us-central-0)Between 15:31 and 20:43 UTC on September 14, 2026 (approximately 5 hours 12 minutes), some customers in GCP US Central (prod-us-central-0) may have experienced intermittent errors or delays when writing metrics. This… | -979 min | Resolved |
| Sep 14, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Sep 14, 2026 | CloudWatch request timeouts in prod-us-central-0Some customers experienced timeouts affecting CloudWatch traffic in prod-us-central-0 for approximately one hour. Service has since been restored. This incident did not affect all customers. We are publishing this… | -64 min | Resolved |
| Sep 14, 2026 | Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0)Between approximately 23:00 UTC on September 12, 2026 and 09:12 UTC on September 14, 2026, some Grafana Cloud Logs customers in AWS Sweden (prod-eu-north-0) may have intermittently experienced errors when submitting… | -2118 min | Resolved |
| Sep 10, 2026 | API MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Sep 10, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Sep 9, 2026 | Investigating elevated database load in AWS GermanyThis incident has been resolved. | 2h 24m | Resolved |
| Sep 9, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Sep 9, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Sep 8, 2026 | Issues with Geomap TilesThis incident has been resolved. | 4h 36m | Resolved |
| Sep 8, 2026 | High Latency in prod-us-east-2This incident has been resolved. | 4h 19m | Resolved |
| Sep 8, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 7h 0m | Scheduled |
| Sep 4, 2026 | Degradation of Hosted Grafana in US Central RegionThe US Central region is now fully operational and this incident is now resolved. | 3h 39m | Resolved |
| Sep 4, 2026 | US Central Region InstabilityThe US Central region is fully recovered now and the issue is now resolved. | 6h 14m | Resolved |
| Sep 4, 2026 | Alert rule creation, deletion, and update degradation in prod-us-east-2The issue has been mitigated and there's a code fix pending. | 2h 56m | Resolved |
| Sep 3, 2026 | Tempo and Mimir Read and Write FailuresThis incident has been resolved. | 2h 42m | Resolved |
| Sep 3, 2026 | High Latency in prod-ap-south-1This incident has been resolved. | 3h 17m | Resolved |
| Sep 2, 2026 | Elevated Latency in Grafana Cloud Logs (prod-ap-south-1)We observed elevated latency in Grafana Cloud Logs between 08:00 and 11:00 UTC for a subset of deployments in prod-ap-south-1. The issue is now resolved. | 0 min | Resolved |
| Sep 1, 2026 | Investigating issues in US Central (prod-us-central-0, prod-us-central-5)This incident has been resolved. | 4h 54m | Resolved |
| Aug 28, 2026 | Partial Logs Write OutageThis incident has been resolved. | 1h 29m | Resolved |
| Aug 28, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 28, 2026 | Some Grafana UI features may be unavailable or reverting to legacy behaviourThis incident has been resolved. | 1h 42m | Resolved |
| Aug 27, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 27, 2026 | Elevated error rates affecting metrics writes in prod-us-central-0This incident has been resolved. | 56 min | Resolved |
| Aug 27, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 27, 2026 | API MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Aug 27, 2026 | Mimir Writes Incident in prod-us-central-0Mimir writes in the prod-us-central-0 region had elevated error rates for approximately 15 minutes from 1:05 to 1:20 UTC. The issue has been resolved and we are monitoring. | 0 min | Resolved |
| Aug 26, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 25, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 25, 2026 | Incident Management unavailable in US CentralThis incident has been resolved. Incident Management in US Central is operating as normal. Customers can create, view, and query Incidents, and the Incident public API is fully available. Grafana OnCall was not affected… | 23 min | Resolved |
| Aug 25, 2026 | API MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Aug 24, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 24, 2026 | API MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Aug 20, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 20, 2026 | API MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Aug 19, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 19, 2026 | API MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Aug 18, 2026 | Cloud Logs read path outage on eu-west-2We observed an issue which impacted the following service: reads of Cloud Logs in the eu-west-2 region. Affected services would include Explore, dashboards, alert evaluation when querying Logs. The time of impact… | -53 min | Resolved |
| Aug 18, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 18, 2026 | API MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 5h 0m | Scheduled |
| Aug 17, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 14, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 13, 2026 | K6 Test OutageThis incident has been resolved. | 1h 22m | Resolved |
| Aug 13, 2026 | Cloudflare MaintenanceMaintenance will begin as scheduled in 60 minutes. | 1h 0m | Scheduled |
| Aug 13, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 12, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 11, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 11, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 10, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Aug 10, 2026 | Metrics: Elevated Error Rates Reads/WritesBetween 12:20 and 13:15 UTC, we experienced elevated error rates for metrics reads and writes due to a networking issue. Impact was limited to a subset of deployments in the prod-us-central-0 region. A fix has been… | 0 min | Resolved |
| Aug 8, 2026 | Alerting expressions pipeline failing when recovery settingsDue to a software bug the evaluation of some alert rules (primarily ones that have recovery threshold setting) were failing to be evaluated starting 14:00 UTC to 19:30 UTC today. | 0 min | Resolved |
| Aug 7, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 6, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 6, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 5, 2026 | Some Cloud Test Runs TerminatedBetween approximately 13:40 and 15:05 UTC today, a subset of cloud test runs were unexpectedly terminated and marked Aborted (by system). This affected runs that were in progress during three short windows in that… | 0 min | Resolved |
| Aug 5, 2026 | Scheduled Database Maintenance – Temporary Grafana Instance UnavailabilityThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 5, 2026 | o11y requests too large for nods in the prod-eu-west-2 region.This incident has been resolved. | 3 min | Resolved |
| Aug 4, 2026 | Some Grafana Instances UnavailableWe are observing a continued period of stability and at this point, we are marking the incident resolved. | 6h 20m | Resolved |
| Aug 4, 2026 | Logs latency increase within prod-eu-west-3This incident has been resolved. | 3h 14m | Resolved |
| Aug 1, 2026 | K6 - Cloud test-run issuesThis incident has been resolved. | 1h 5m | Resolved |
| Jul 31, 2026 | Partial Read Outage for Loki in prod-us-east-4We are investigating a partial read outage affecting Loki in prod-us-east-4. Between 19:41 UTC and 19:50 UTC, a significant portion of read queries may have failed or returned errors. The issue has been identified and… | -63 min | Resolved |
| Jul 31, 2026 | Degraded Performance: Stack Provisioning Failures within certain reigons (PDC Setup)He have identified the cause and applied a fix for this issue and all effected stacks within the affected regions are not working as expected. | 1h 22m | Resolved |
| Jul 30, 2026 | PDC Authentication IssuesThis incident has been resolved. | 2h 54m | Resolved |
| Jul 30, 2026 | Issues with Billing/Usage Dashboard Metrics and Panels.This incident has been resolved. | 2h 1m | Resolved |
| Jul 29, 2026 | IRM Performance Degradation in EU RegionThe issue affecting Grafana IRM in the EU region has been resolved. The IRM UI, public API, and alert notification processing have been restored and are operating normally. | 2h 52m | Resolved |
| Jul 29, 2026 | Grafana Cloud non-billing usage metrics gaps in select regionsImpact period: April 1 – July 29, 2026 Summary: During this period, some customers in a subset of regions may have experienced gaps in select ruler/recording rule metrics within their Grafana Cloud instances. Not all… | 0 min | Resolved |
| Jul 28, 2026 | Partial OTLP Write Outage in prod-us-east-3The issue affecting OTLP ingestion in the prod-us-east-3 region has been resolved. Between 13:30 UTC and 17:45 UTC, some customers experienced intermittent failures when writing telemetry to the OTLP endpoint. Logs were… | 3 min | Resolved |
| Jul 24, 2026 | Write OutageThis incident has been resolved. | 1h 18m | Resolved |
| Jul 24, 2026 | Errors creating new Slack integration for Grafana IRMThis incident has been resolved. | 4h 45m | Resolved |
| Jul 23, 2026 | Intermittent write outage from 21:20-21:26, 21:54-21:56, and 22:22-22:23Writes are looking stable in the last 6h | 6h 31m | Resolved |
| Jul 23, 2026 | Metrics Write Path ErrorsThis incident has been resolved. | 2h 33m | Resolved |
| Jul 23, 2026 | Stacks using SCIM user provisioning are currently unable to log into GrafanaThis incident has been resolved. | 5h 24m | Resolved |
| Jul 22, 2026 | K6 - Cloud output test-runs are failing to fetch the script logsThis incident has been resolved. | 57 min | Resolved |
| Jul 21, 2026 | Cloud Log Exporter UnavailableThis incident has been resolved. | 2h 22m | Resolved |
| Jul 20, 2026 | PDC IssuesThis incident has been resolved. | 1h 15m | Resolved |
| Jul 17, 2026 | Grafana Cloud login issues for users with role of NoneUsers with the None role authenticating via Grafana.com should be able to access their stacks again | 18h 52m | Resolved |
| Jul 16, 2026 | Adaptive Metrics aggregation delay in eu-west-0 region.The incident is now fully resolved. | 2h 2m | Resolved |
| Jul 15, 2026 | Partial Outage in prod-eu-west-2This incident has been resolved. Thank you for your patience. | 1h 12m | Resolved |
| Jul 15, 2026 | Delayed Aggregated Metrics (prod-us-central-0)This incident has been resolved. | 8h 35m | Resolved |
| Jul 15, 2026 | Some Reports of Grafana Not Loading.This incident has been resolved. Thank you for your patience. | 2h 53m | Resolved |
| Jul 15, 2026 | Fleet Managment Interface 404'sBetween 9:45 and 12:00 UTC, we experienced an issue affecting the Fleet Management interface. During this time, the Remote Configuration tab for production stacks returned a 404 error when accessed through the… | 0 min | Resolved |
| Jul 14, 2026 | Mimir Write Performance DegradationThis incident has been resolved. Thank you for your patience. | 1h 32m | Resolved |
| Jul 14, 2026 | Mimir Partial Write OutageThis incident has been resolved. | 1h 53m | Resolved |
| Jul 14, 2026 | Issue with Dashboard Views Being RegisteredA fix has been implemented and dashboard view and error counts in the Dashboards and Folder list are updating as expected. Thank you for your patience while we worked to address this issue. | 146h 5m | Resolved |
| Jul 10, 2026 | Network Degredation in prod-us-central-0From approximately 20:24 UTC - 20:47 UTC a network issue in prod-us-central-0 isolated part of our infrastructure in one availability zone, temporarily cutting off connectivity to a subset of backend services. This… | 0 min | Resolved |
| Jul 10, 2026 | IRM Mobile App forcing some users to logoutThis incident has been resolved. | 64h 33m | Resolved |
| Jul 10, 2026 | Issue with Dashboard Views Being RegisteredAt this stage, we are considering the incident resolved. | 61h 25m | Resolved |
| Jul 9, 2026 | PDC Degraded performanceThis incident has been resolved. Thank you for your patience. | 8h 17m | Resolved |
| Jul 9, 2026 | Delayed ingestion and recording rule evaluation failures for Mimir in prod-ap-south-1This incident has been resolved. | 2h 39m | Resolved |
| Jul 9, 2026 | Loki read path in prod-eu-west-2 was downBetween 5:49 and 5:54 UTC, the read path in prod-eu-west-2 was down. This has completely recovered by 5:57 UTC. Recording rules may have failed to evaluate during this period which may result in gaps. | 0 min | Resolved |
| Jul 8, 2026 | Loki Billing Data LostBetween 13:57 and 14:20 UTC (23 minutes), a data gap occurred affecting billing usage data for Loki. Data for this window was not recorded and cannot be recovered. | 0 min | Resolved |
| Jul 8, 2026 | Grafana rulers crash-looping on prometheusThis incident has been resolved. | 5h 6m | Resolved |
| Jul 8, 2026 | Cannot access dashboard set up as a home pageWe have found that the issues are related to the grafana.unifiedHomepage feature rollout active 16:50 UTC yesterday, to 10:20 UTC today. We have rolled this back and systems are now working as expected. | 32 min | Resolved |
| Jul 7, 2026 | Delayed usage and billing dataWe identified an issue with the internal job that calculates month-to-date usage and cost data, which caused usage attribution and billing dashboards to display stale information. The root cause has been identified and… | 0 min | Resolved |
| Jul 5, 2026 | Grafana Cloud IRM alert groups failing to produce alerts in us-east-3 region.We haven't noticed any further issues in this region for alert group processing since yesterday. This incident i fully resolved. | 19h 59m | Resolved |
| Jul 3, 2026 | Partial Write Outage for Grafana Cloud Logs in prod-eu-north-0.Grafana Cloud Logs in prod-eu-north-0 experienced a 10-minute partial write outage between 13:45 and 13:54 UTC. Impacted users may have experienced 5xx errors during this time. | 0 min | Resolved |
| Jul 2, 2026 | Some Queries FailingThis incident has been resolved. Thank you for your patience. | 3h 25m | Resolved |
| Jul 2, 2026 | Loki and Frontend Observability - Major Outage in prod-us-central-0 regionThis incident has been resolved by restarting the affected services. | 1h 53m | Resolved |
| Jul 1, 2026 | Elevated Loki Query Bytes ReportingWe’ve implemented a fix and can confirm the issue is fully resolved as of 20:25 UTC. Thank you for your patience. | 2h 17m | Resolved |
| Jun 29, 2026 | Confluent API OutageThis incident has been resolved. | 1h 49m | Resolved |
| Jun 29, 2026 | Mimir read errors and high latency in prod-eu-west-0Since the mitigation has been applied, we have not seen the errors return. At this point, we are considering the incident resolved. | 20h 43m | Resolved |
| Jun 29, 2026 | Rule evaluation error on cluster prod-gb-south-0This incident has been resolved. | 2h 38m | Resolved |
| Jun 26, 2026 | K6 - Test run metrics processing is delayedThis incident has been resolved. | 37h 27m | Resolved |
| Jun 24, 2026 | Scheduled maintenance: Grafana Cloud Migration AssistantThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Jun 22, 2026 | Elevated Logs Query Usage — Unexpected Billing ImpactStarting June 20, 2026 at approximately 20:00 UTC, some Grafana Cloud customers experienced unexpectedly elevated logs query usage. The issue persisted until it was resolved on June 22, 2026 at approximately 16:00… | -3010 min | Resolved |
| Jun 19, 2026 | Rule Evaluation Outage in prod-us-central-0This incident has been resolved. Thank you for your patience. | 2h 40m | Resolved |
| Jun 18, 2026 | Issues with actions in the Grafana IRM mobile appThis incident has been resolved. Thank you for your patience. | 1h 48m | Resolved |
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How to Read This Grafana Cloud Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Grafana Cloud acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Grafana Cloud outage in this window ran 6d 2h, against a mean recovery of 5h 58m. If you depend on Grafana Cloud in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.