Granicus Outage History

200 incidents recorded over the last 365 days, 85 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Granicus status99.23% uptime history

Every Recorded Granicus Incident

Granicus incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 13, 2026Agenda OE (OneMeeting) Schedule MaintenanceOneMeeting may be inaccessible while we perform software updates. This is expected to last for up to 6 hours. During this time, visitors may receive a general browser error indicating that the site is unavailable…6h 0mScheduled
Nov 11, 2026govService Release 586 - 11th Nov 2026 (US)Release 586 will apply essential updates to the govService platform for all US customers on Wednesday, 11th Nov 2026. There will be no impact to the live processing of cases. Usually, there is no loss in service as…4h 30mScheduled
Nov 6, 2026GovQA 26.11 Release - 05-Nov-2026Release 26.11 will apply essential updates to GovQA on 05-Nov-2026. The release is planned to start at 9:00 PM CST and to last for 2 hours. During the release, users may experience slowness and some GovQA…2h 0mScheduled
Nov 4, 2026Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)Thank you for your patience while we investigated reported authentication issues related to govDelivery Targeted Messaging Service (TMS). The investigation is complete. TMS is operating normally, and this incident is…1h 10mResolved
Nov 4, 2026Granicus Issue Notification: govDelivery Targeted Messaging Service (TMS)Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as…8 minResolved
Nov 4, 2026Granicus Issue Notification: SmartGovThis incident has been resolved.5h 44mResolved
Nov 3, 2026govService Release 586 - 3rd Nov 2026 (UK)Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 30mScheduled
Nov 2, 2026Host Compliance Release #25 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Nov 1, 2026Targeted Messaging Service (TMS) – SMS Delivery IssuesThe issue affecting SMS text message delivery within the Targeted Messaging Service (TMS) has been resolved. SMS-based multi-factor authentication (MFA) has been restored, and normal service has been confirmed. We…1h 34mResolved
Oct 31, 2026govQA Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 31, 2026govMeetings Standard Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 30, 2026Granicus Issue Notification: govService Oneview DynamicsThis incident has been resolved.7h 20mResolved
Oct 30, 2026govService - SRM - OneView EE Product ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 30, 2026govService - SRM - OneView Dynamics Product ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 29, 2026Vision Public UploadGranicus detected malicious activity targeted at the file upload functionality in the Granicus Vision Content Management System. In accordance with our security protocol, that targeted functionality has been promptly…—Investigating
Oct 29, 2026Granicus Issue Notification: Partial Vision Site Availability IssueThis incident has been resolved.9h 3mResolved
Oct 28, 2026Granicus Communications STAGE Environment scheduled Emergency Maintenance: October 28, 12:00 AM CDTScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 28, 2026GovService Firmstep scheduled maintenance (US) - 27th Oct 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.10 minScheduled
Oct 27, 2026govMeetings – Peak Agenda Management Processing DelaysThis incident has been resolved.1h 30mResolved
Oct 27, 2026Granicus Issue Notification: govService SmartGovThis incident notification is being resolved. The issue is limited to a small number of customers, and Granicus Support is actively engaged with those affected to continue working with them directly. Any further updates…29h 8mResolved
Oct 27, 2026Granicus Issue Notification: govService SmartGovGranicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product…3h 27mResolved
Oct 27, 2026Granicus Issue Notification: govAccess - VisionThis incident has been resolved. We apologize for the inconvenience and thank you for your patience.2h 39mResolved
Oct 27, 2026Granicus Issue Notification: govDelivery Communications Cloud UKCommunications Cloud UK bulletin delivery has been restored. We apologize for the inconvenience and thank you for your patience.41 minResolved
Oct 27, 2026Granicus Issue Notification: Partial Vision Site Availability IssueGranicus engineering teams implemented a fix on the issue affecting a subset of govAccess Vision sites. All impacted sites are now accessible. We apologise for the ongoing inconvenience and appreciate your patience. We…1h 54mResolved
Oct 26, 2026OneMeeting Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 26, 2026govService - SRM OneView Security Patches MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 26, 2026Host Compliance Release #24 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 24, 2026Granicus Communications Cloud and Targeted Messaging Service (TMS) Scheduled Emergency Maintenance - October 24, 2026 - 12 AM CDTScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 23, 2026Agenda OE (OneMeeting) Schedule MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 23, 2026GovService Firmstep scheduled maintenance (US) - 22nd Oct 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.10 minScheduled
Oct 23, 2026Granicus Issue Notification: Temporary Service Unavailability - Book>DirectBook>Direct has been successfully restored and is fully operational. We apologize for the impact of this temporary service interruption and thank you for your patience while we completed the required remediation. We…13h 41mResolved
Oct 22, 2026Intermittent Service Degradation - govMeetings IQM2This incident has been resolved.6h 2mResolved
Oct 22, 2026Book>Direct OutageThe Granicus engineering team has identified the issue affecting Book>Direct and successfully completed restoration. Book>Direct is now fully operational. We understand the impact this outage had on your operations and…1h 21mResolved
Oct 22, 2026Granicus Issue Notification: govMeetings LegistarThis incident has been resolved.1h 45mResolved
Oct 22, 2026Granicus Issue Notification: govMeetings LegistarGranicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product…8 minResolved
Oct 22, 2026Granicus Issue Notification: govMeetings IQM2Granicus Engineering teams have identified and resolved the issue impacting govMeetings IQM2. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any…22 minResolved
Oct 22, 2026Granicus Issue Notification: govMeetings IQM2Granicus Engineering teams are currently investigating an issue impacting govMeetings IQM2. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product…3 minResolved
Oct 21, 2026Intermittent Error with BulletinsThis incident has been resolved.1h 37mResolved
Oct 21, 2026Temporary Service UnavailabilityWe deployed the fix for all solutions impacted by the recently identified global PHP security vulnerabilities that affected internet services globally. As recommended by government cybersecurity agencies worldwide…22h 7mResolved
Oct 21, 2026PHP Security VulnerabilityWe are aware of a recently identified PHP security vulnerability and are actively assessing the situation. Our Security, Engineering, and Product teams are treating this as a priority and are working to determine the…45 minResolved
Oct 20, 2026Granicus Issue Notification: govMeetings PeakThe incident has been resolved. If you require further assistance, please contact Granicus Support.4h 27mResolved
Oct 20, 2026Granicus Issue Notification: govMeetings PeakGranicus Engineering teams are currently investigating an issue impacting govMeetings Peak. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product…54 minResolved
Oct 20, 2026Scheduled Maintenance — Host Compliance 19th Oct 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 19, 2026Simpleview Europe DMS – Service Availability Issue1340 GMT The issue affecting the Simpleview Europe DMS service has been resolved and normal service has been restored. Granicus Engineering teams identified and addressed the issue. We apologise for any inconvenience…24 minResolved
Oct 19, 2026Host Compliance Release #23.2 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 17, 2026govMeetings Scheduled Maintenance ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 16, 2026Granicus Issue Notification: govService GovQAGranicus Engineering teams have identified and resolved the issue impacting govService GovQA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any…17 minResolved
Oct 16, 2026Granicus Issue Notification: govService GovQAThis incident has been resolved.55 minResolved
Oct 16, 2026govMeetings Scheduled Maintenance ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 16, 2026GovAccess Vision release- gova-2026.3.812.0Scheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 16, 2026GovAccess Vision release- gova-2026.3.812.0Scheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 15, 2026Granicus Issue Notification: govAccess VisionThis incident has been resolved.6h 32mResolved
Oct 15, 2026EngagementHQ Scheduled Maintenance- ANZScheduled maintenance is currently in progress. We will provide updates as necessary.10 minScheduled
Oct 15, 2026EngagementHQ Scheduled Maintenance- USScheduled maintenance is currently in progress. We will provide updates as necessary.10 minScheduled
Oct 15, 2026EngagementHQ Scheduled Maintenance- USWe will be undergoing scheduled maintenance during this time.10 minScheduled
Oct 15, 2026EngagementHQ Scheduled Maintenance- CAScheduled maintenance is currently in progress. We will provide updates as necessary.10 minScheduled
Oct 15, 2026EngagementHQ Scheduled Maintenance- UK & EUScheduled maintenance is currently in progress. We will provide updates as necessary.10 minScheduled
Oct 12, 2026Granicus Issue Notification: Simpleview CRMThis incident has been resolved.4h 0mResolved
Oct 12, 2026Granicus Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance, Oct. 11, 2026 - 12 AM CDTScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 12, 2026Host Compliance Release #23 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 11, 2026SmartGov Scheduled Maintenance, October 11th, 2026 - 2:00am ESTScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 10, 2026govService - SRM - OneView Dynamics Server MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 9, 2026Granicus Issue Notification: govService GovQAGranicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService…9 minResolved
Oct 9, 2026Granicus Issue Notification: govService GovQAThis incident has been resolved.9h 4mResolved
Oct 9, 2026GovQA Release 26.10 - 8 October, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 9, 2026Granicus Issue Notification: Vision CMS Intermittent Page Load IssueThis incident has been resolved.47 minResolved
Oct 7, 2026Granicus Issue Notification: Status Page https://status.granicus.com - Access IssuesGranicus teams have fully resolved the issue impacting Status Page https://status.granicus.com. Status Page notification subscriptions have now all been re-instated. We apologize for any inconvenience this service…21h 51mResolved
Oct 6, 2026govService Release 585 - 6th Oct 2026 (US)Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 30mScheduled
Oct 6, 2026Granicus Support Portal - Support Case Management System Update - Scheduled MaintenanceScheduled Maintenance: Support Case Management System Update Maintenance Window: Monday, October 5, 2026, at 7:30 PM MDT through Tuesday, October 6, 2026, at 12:30 AM MDT We will be performing scheduled maintenance…5h 0mScheduled
Oct 5, 2026EngagementHQ Scheduled Maintenance- ANZScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 5, 2026EngagementHQ Scheduled Maintenance- USScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 5, 2026Host Compliance Release #22.2 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 5, 2026EngagementHQ Scheduled Maintenance- CAScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 5, 2026EngagementHQ Scheduled Maintenance- UK & EUScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 4, 2026Granicus Issue Notification: Simpleview CRMThe issue affecting a subset of Simpleview CRM-hosted websites has been fully resolved. All impacted Extranet sites were restored and validated by 11:30 PM CDT, and comprehensive testing confirmed normal platform…11h 4mResolved
Oct 2, 2026Granicus Issue Notification: govService SIMAGranicus Engineering teams have identified and resolved the issue impacting govService SIMA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any…30 minResolved
Oct 2, 2026Granicus Issue Notification: govService SIMAGranicus Engineering teams have identified and resolved the issue impacting govService SIMA. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any…30 minResolved
Oct 1, 2026Incomplete recent content on some OpenCities (US) websitesGranicus Engineering has completed remediation for the issue affecting some OpenCities (govAccess) websites in the United States. Recently published content — including news items, events, and other updates — should now…36 minResolved
Sep 30, 2026Granicus Issue Notification: GXI E - Analytics and message engagement data not updatingAnalytics data processing is fully restored, and dashboards are current, including recent message send activity and related open and click tracking. We apologize for any inconvenience this issue may have caused. Core…58h 30mResolved
Sep 29, 2026Granicus Issue Notification: Simpleview CRMThe authentication issue affecting some users of the Simpleview CRM Outlook Integration has been fully resolved. A follow-up fix has been deployed to address the remaining issue impacting a limited number of users with…74h 32mResolved
Sep 29, 2026Granicus Issue Notification: govMeetings OneMeeting PrimeGovGranicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as…24 minResolved
Sep 29, 2026Granicus Issue Notification: govMeetings OneMeeting PrimeGovThis incident has been resolved.2h 19mResolved
Sep 29, 2026EngagementHQ Scheduled Maintenance - USScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 29, 2026EngagementHQ Scheduled Maintenance - CAScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 29, 2026Host Compliance Release #22.1 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 29, 2026govService Release 585 - 29th Sept 2026 (UK)Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 30mScheduled
Sep 29, 2026EngagementHQ Scheduled Maintenance- UK & EUScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 28, 2026Granicus Issue Notification: govService SmartGovGranicus Engineering teams have identified and resolved the issue impacting govService SmartGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any…1h 18mResolved
Sep 28, 2026Granicus Issue Notification: govService SmartGovGranicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product…1h 46mResolved
Sep 28, 2026Granicus Issue Notification: Simpleview CRM EIC IntegrationThis incident has been resolved.4h 55mResolved
Sep 28, 2026EngagementHQ Scheduled Maintenance- ANZScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 28, 2026govMeetings Standard Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 28, 2026Granicus Maintenance Notification: govService - SRM OneView Security PatchesScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 28, 2026Host Compliance Release #22 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 28, 2026Granicus Issue Notification: govService OpenformsGranicus Engineering teams are currently investigating an issue impacting govService Openforms. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product…7 minResolved
Sep 28, 2026Granicus Issue Notification: govService OpenformsThe issue is now resolved. If the issue persists, we recommend customers to retry their failed SharePoint exports. If you would like Granicus to assist with bulk retry of exports, please raise a support ticket.44 minResolved
Sep 26, 2026govQA Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 26, 2026govMeetings Standard Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 25, 2026govMeetings Peak - Peak Packet Generation DelaysThis incident has been resolved.6h 19mResolved
Sep 25, 2026govAccess Vision Website Availability IssuesThe issue affecting the availability of some websites has been resolved, and services have been restored. Our engineering team has confirmed recovery and will continue to monitor the environment to ensure ongoing…12 minResolved
Sep 25, 2026Agenda OE (OneMeeting) Schedule MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 25, 2026GovAccess Vision release- gova-2026.3.715.0Scheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Sep 25, 2026govService - SRM - OneView Dynamics Product ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 25, 2026govService - SRM - OneView EE Product ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 24, 2026Granicus Issue Notification: govMeetings OneMeeting PrimeGovGranicus Engineering teams have identified and resolved the issue impacting govMeetings OneMeeting PrimeGov. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If…1h 14mResolved
Sep 24, 2026Granicus Issue Notification: govMeetings OneMeeting PrimeGovThis incident has been resolved.3h 9mResolved
Sep 21, 2026Host Compliance Release #21.1 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 20, 2026Granicus Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance, September 20, 2026 - 12 AM CDTThe scheduled maintenance has been completed.2h 0mScheduled
Sep 19, 2026govMeetings Scheduled Maintenance Release: Sep 18, 2026 22:00 MDTThe scheduled maintenance has been completed.6h 0mScheduled
Sep 19, 2026Simpleview CRM and Extranet: Server Patching MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Sep 18, 2026GovAccess OpenCities - Intermittent Availability Issues Impacting Some WebsitesAvailability for impacted govAccess OpenCities US websites has been restored. Sites are currently performing normally, and no further intermittent outages are being observed. We apologize for the earlier disruption and…4h 24mResolved
Sep 18, 2026govMeetings Scheduled Maintenance Release: Sep 17, 2026 23:00 MDTThe scheduled maintenance has been completed.2h 0mScheduled
Sep 18, 2026GovAccess Vision release - gova-2026.3.715.0On Thursday, September 17th, 2026, at 9:30 PM PST, Granicus will perform a standard maintenance for Vision. There will be a scheduled downtime for 6 hours. Therefore, we have scheduled a release window. If an incident…6h 0mScheduled
Sep 18, 2026GovQA Release 26.9.1 - 17 September 2026The scheduled maintenance has been completed.2h 0mScheduled
Sep 17, 2026Simpleview CRM and Extranet: Fusion Reactor License UpdateThe scheduled maintenance has been completed.15 minScheduled
Sep 16, 2026Granicus Issue Notification: govDelivery Communications Cloud-Communications Cloud 2FA Voice Authentication IssuesThis incident has been resolved.8h 38mResolved
Sep 15, 2026Host Compliance Release #21 2026The scheduled maintenance has been completed.5h 0mScheduled
Sep 11, 2026Delays in Simpleview CRM Automated ProcessingGranicus Engineering has restored the affected Simpleview CRM services, and automated processing functions are operating normally. Customers may have experienced delays with integration related synchronizations…51 minResolved
Sep 11, 2026govMeetings - Emergency Maintenance: September 11, 2026 - 1:00 AM MDT - 4:00 AM MDTThe scheduled maintenance has been completed.3h 0mScheduled
Sep 11, 2026GovQA 26.9 - 10 September, 2026The scheduled maintenance has been completed.2h 0mScheduled
Sep 10, 2026EngagementHQ Scheduled Maintenance- USThe scheduled maintenance has been completed.2h 0mScheduled
Sep 10, 2026EngagementHQ Scheduled Maintenance- CAThe scheduled maintenance has been completed.2h 0mScheduled
Sep 10, 2026EngagementHQ Scheduled Maintenance- UK & EUThe scheduled maintenance has been completed.2h 0mScheduled
Sep 9, 2026Granicus Issue Notification: Simpleview CRM Service DisruptionSimpleview CRM login and Economic Impact Calculator (EIC) functionality have been restored. Customers should now be able to access their CRM environments and use EIC-related features normally. We apologize for the…3h 14mResolved
Sep 9, 2026EngagementHQ Scheduled Maintenance- ANZThe scheduled maintenance has been completed.2h 0mScheduled
Sep 8, 2026Host Compliance Release #20 2026 (Rerun)The scheduled maintenance has been completed.5h 0mScheduled
Sep 7, 2026Granicus Issue Notification: govMeetings IQM2Granicus Engineering teams are currently investigating an issue impacting govMeetings IQM2. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product…8 minResolved
Sep 7, 2026Granicus Issue Notification: govMeetings IQM2The issue affecting IQM2 US Citizens Portals has been resolved. All services, including Meetings Portals and MinuteTraq, have been fully restored and are operating normally. The root cause was identified and corrective…3h 0mResolved
Sep 7, 2026Host Compliance Release #20 2026The scheduled maintenance has been completed.6h 0mScheduled
Sep 4, 2026Granicus Issue Notification: govService FirmstepThe email delivery issue affecting govService (Firmstep) customers sending to Microsoft-hosted mailboxes (Outlook / Microsoft 365) has been fully resolved. Normal service has been confirmed across all affected…4h 41mResolved
Sep 3, 2026Granicus Issue Notification: govMeetings MediaManager - Platform OutageGranicus Engineering teams have implemented a fix to restore affected govMeetings services. All impacted products, including MediaManager, are now operating normally. We sincerely apologize for the disruption and any…5h 52mResolved
Sep 3, 2026EngagementHQ Project Search Issues - Canada RegionGranicus engineering team has successfully resolved the project search issues affecting EngagementHQ customers in the Canada region. The search index has been rebuilt and search functionality has been fully restored…22h 49mResolved
Sep 3, 2026Granicus Issue Notification: govMeetings MediaManagerGranicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product…4 minResolved
Sep 3, 2026Granicus Issue Notification: govMeetings MediaManager- Platform outageGranicus Engineering teams have implemented a fix to restore affected govMeetings services. All impacted products, including MediaManager, are now operating normally. We sincerely apologize for the disruption and any…1h 12mResolved
Sep 3, 2026govService Release 584 - 3rd September 2026 (US)The scheduled maintenance has been completed.4h 30mScheduled
Sep 2, 2026GovAccess Vision scheduled maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 1, 2026Granicus Communications STAGE Environment scheduled maintenance: Sept 1, 9:00 AM - 11:00 AM CTThe scheduled maintenance has been completed.2h 0mScheduled
Aug 31, 2026SRM OneView EE contact search and record loading functionalityThe intermittent contact search and record loading issue affecting SRM OneView EE has been resolved. Our engineering teams identified and addressed the root cause, and full functionality has been confirmed across all…1h 7mResolved
Aug 31, 2026OneMeeting Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Aug 31, 2026Granicus Maintenance Notification: govService - SRM OneView Security PatchesThe scheduled maintenance has been completed.5h 0mScheduled
Aug 31, 2026Host Compliance Release #19 2026The scheduled maintenance has been completed.5h 0mScheduled
Aug 29, 2026Granicus Issue Notification: govAccess VisionGranicus Engineering teams have identified and resolved the issue impacting govAccess Vision. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any…6 minResolved
Aug 29, 2026Granicus Issue Notification: govAccess VisionGranicus Engineering teams are currently investigating an issue impacting govAccess Vision. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govAccess…43h 57mResolved
Aug 29, 2026Granicus Issue Notification: govAccess VisionGranicus Engineering teams have identified and resolved the issue impacting govAccess Vision. We apologize for any inconvenience this service issue may have caused and thank you for your patience. If you have any…6 minResolved
Aug 29, 2026Granicus Issue Notification: govAccess VisionThis incident has been resolved.44h 14mResolved
Aug 29, 2026govQA Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Aug 29, 2026govService - SRM - OneView Dynamics Product ReleaseThe scheduled maintenance has been completed.-1200 minScheduled
Aug 28, 2026Agenda OE (OneMeeting) Schedule MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Aug 28, 2026govService - SRM - OneView EE Product ReleaseThe scheduled maintenance has been completed.4h 0mScheduled
Aug 27, 2026govService Release 584 - 27th August 2026 (UK)The scheduled maintenance has been completed.4h 30mScheduled
Aug 27, 2026govMeetings - Emergency Maintenance: August 26, 2026 - 9:00 PM CDT - 9:30 PM CDTThe scheduled maintenance has been completed.30 minScheduled
Aug 26, 2026Granicus Issue Notification: govMeetings Legistar Performance IssuesThe issue affecting govMeetings Legistar has been fully resolved. All services have been restored and are operating normally following sustained monitoring confirmation. We apologize for the disruption and appreciate…11h 47mResolved
Aug 26, 2026Granicus Issue Notification: govMeetings MediaManagerGranicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product…9 minResolved
Aug 26, 2026Granicus Issue Notification: govMeetings Live VideoThe issue affecting a subset of govMeetings Live Video streaming services has been fully resolved. All services have been restored and are operating normally following sustained monitoring confirmation. We apologise for…5h 54mResolved
Aug 26, 2026EngagementHQ Scheduled Maintenance- USThe scheduled maintenance has been completed.2h 0mScheduled
Aug 26, 2026EngagementHQ Scheduled Maintenance- CAThe scheduled maintenance has been completed.2h 0mScheduled
Aug 26, 2026EngagementHQ Scheduled Maintenance- UK & EUThe scheduled maintenance has been completed.2h 0mScheduled
Aug 25, 2026Granicus Issue Notification: govService GovQAGranicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService…23 minResolved
Aug 25, 2026Granicus Issue Notification: govService GovQAGranicus Engineering teams have confirmed that the service availability issue impacting GovQA has been resolved. All affected services recovered successfully, and the platform is operating normally at this time. We…22 minResolved
Aug 25, 2026EngagementHQ Scheduled Maintenance- ANZThe scheduled maintenance has been completed.2h 0mScheduled
Aug 24, 2026Host Compliance Release #18.1 Patch 2026The scheduled maintenance has been completed.4h 0mScheduled
Aug 23, 2026Granicus Communications Cloud and Targeted Messaging Service (TMS) Scheduled Maintenance, August 23, 2026 - 12 AM CDTThe scheduled maintenance has been completed.4h 0mScheduled
Aug 22, 2026Granicus Issue Notification: govMeetings Platform DegradationThe issue impacting govMeetings MediaManager and all dependent services including Peak, Speak Up, Votes & Commission, Legistar, and InSite has been resolved. All affected services have been restored and monitoring has…4h 20mResolved
Aug 22, 2026Granicus Issue Notification: govMeetings MediaManagerGranicus Engineering teams are currently investigating an issue impacting govMeetings MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product…7 minResolved
Aug 22, 2026govMeetings Standard Monthly MaintenanceThe scheduled maintenance has been completed.174h 0mScheduled
Aug 22, 2026govMeetings Scheduled Maintenance: August 21, 2026 10:00 PM MDTThe scheduled maintenance has been completed.6h 0mScheduled
Aug 21, 2026govMeetings Scheduled Maintenance: August 20, 2026 11:00 PM MDTThe scheduled maintenance has been completed.2h 0mScheduled
Aug 20, 2026Granicus Issue Notification: Issue affecting Swagit SoundSearchOur Product and Engineering teams have identified an issue affecting SoundSearch transcript generation for a small subset of meeting recordings. A workaround is available while the teams prioritise a permanent…4h 17mResolved
Aug 20, 2026GovAccess Vision release - gova-2026.2.617.0The scheduled maintenance has been completed.18h 0mScheduled
Aug 19, 2026Granicus Issue Notification: GovService - GovQA Duplicate Message History EntriesThis incident has been resolved.2h 23mResolved
Aug 19, 2026Granicus Issue Notification: GovService - GovQA Checkbox Fields Not SavingGranicus Engineering has successfully resolved the issue with custom checkbox fields not saving in GovQA. The hotfix has been deployed and verified across all affected environments. Checkbox selections are now saving as…17h 15mResolved
Aug 19, 2026Granicus Issue Notification: govAccess VisionGranicus Engineering teams have identified and resolved the issue affecting a subset of govAccess Vision websites. We apologize for any inconvenience this service issue may have caused and thank you for your…5h 5mResolved
Aug 18, 2026Partial Outage: Simpleview EU DMS and ECMS1015 GMT The Granicus Engineering team has identified and implemented a fix for the issue affecting user login to Simpleview EU DMS and ECMS. All services have been restored and are operating normally. We apologise for…1h 30mResolved
Aug 18, 2026Host Compliance Release #18 2026The scheduled maintenance has been completed.5h 0mScheduled
Aug 17, 2026Granicus Issue Notification: govService OneView incidentThis incident has been resolved.52h 23mResolved
Aug 17, 2026Host Compliance Release #18 2026The scheduled maintenance has been completed.5h 0mScheduled
Aug 15, 2026SmartGov Scheduled Maintenance, August 15, 2026 - 2:30am ESTThe scheduled maintenance has been completed.3h 0mScheduled
Aug 14, 2026GovQA Partial Service DisruptionThe issue impacting GovQA public-facing portals has been resolved. All affected services have been restored and are operating normally. We sincerely apologize for the inconvenience caused and any disruption to your…53 minResolved
Aug 14, 2026Simpleview CRM & Extranet MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Aug 14, 2026GovQA Release 26.8The scheduled maintenance has been completed.2h 0mScheduled
Aug 12, 2026Granicus issue notification: Issue affecting Swagit live feedOur Engineering team has identified auto-play not working for a very small subset of users viewing a live feed via Google Chrome internet browsers. If the browser does not auto-play the feed, click the video feed to…42 minResolved
Aug 11, 2026Granicus Communications STAGE Environment scheduled maintenance: August 11th, 10:00 am - 2:00 PM CTThe scheduled maintenance has been completed.4h 0mScheduled
Aug 6, 2026govService Release 583 - 6th August 2026 (US)The scheduled maintenance has been completed.4h 30mScheduled
Aug 5, 2026Granicus Issue Notification: Indigov CRM - US HouseThe connectivity issue affecting the Indigov 2.0 House Production environment has been resolved, and service has been restored. We are continuing to monitor the environment to ensure stability. We apologise for any…6h 58mResolved
Aug 3, 2026Host Compliance Release #17 2026The scheduled maintenance has been completed.4h 0mScheduled
Aug 1, 2026govMeetings Standard Monthly MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Aug 1, 2026govQA Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jul 31, 2026Agenda OE (OneMeeting) Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jul 31, 2026Granicus Maintenance Notification: govService - SRM - OneView Dynamics Product ReleaseThe scheduled maintenance has been completed.4h 0mScheduled
Jul 31, 2026Granicus Maintenance Notification: govService - SRM - OneView EE Product ReleaseThe scheduled maintenance has been completed.4h 0mScheduled
Jul 30, 2026EngagementHQ Scheduled Maintenance - USThe scheduled maintenance has been completed.2h 0mScheduled
Jul 30, 2026EngagementHQ Scheduled Maintenance - CAThe scheduled maintenance has been completed.2h 0mScheduled
Jul 30, 2026govService Release 583 - 30th July 2026 (UK)The scheduled maintenance has been completed.4h 30mScheduled
Jul 29, 2026govMeetings InSiteGranicus Engineering has completed its investigation into the intermittent issue impacting govMeetings InSite where some users received a "This document has been removed" message when accessing agendas, agenda packets…58h 46mResolved
Jul 29, 2026EngagementHQ Scheduled Maintenance - UK & EUThe scheduled maintenance has been completed.2h 0mScheduled
Jul 29, 2026EngagementHQ Scheduled Maintenance - ANZThe scheduled maintenance has been completed.2h 0mScheduled
Jul 28, 2026Granicus Issue Notification: GovMeetings SwagitFollowing implementation of the fix, our Technical Support team monitored the service for several hours and confirmed that it is stable and fully operational. We apologize for the disruption and appreciate your…6h 59mResolved
Jul 28, 2026Granicus Maintenance Notification: govService - SRM OneView Security PatchesThe scheduled maintenance has been completed.5h 0mScheduled
Jul 27, 2026govMeetings - MediaManager and Peak Performance DegradationFollowing implementation of the fix, our Technical Support team monitored the service for several hours and confirmed that it is stable and fully operational. We apologize for the disruption and appreciate your…9h 7mResolved
Jul 27, 2026OneMeeting Scheduled MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Granicus incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This Granicus Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Granicus acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Granicus outage in this window ran 7d 6h, against a mean recovery of 6h 24m. If you depend on Granicus in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.