Granola Outage History

28 incidents recorded over the last 365 days, 28 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Granola status100.00% uptime history

Every Recorded Granola Incident

Granola incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 29, 2026Phone calls on Granola mobile apps are not workingThe earlier issue affecting phone calls on mobile has been resolved, and we should be back up and running again. If you're still having problems, get in touch at [hey@granola.so](mailto:hey@granola.so).11 minResolved
Oct 28, 2026Granola app services downWe should be back up and running again. If you're still having problems, get in touch at [hey@granola.so](mailto:hey@granola.so "hey@granola.so").1h 38mResolved
Oct 21, 2026Desktop app transcription and other functions failing for some usersThe earlier issue affecting transcription on the desktop app is resolved. If your app is stuck unable to transcribe, please either restart the app or download the latest version from our website…16h 3mResolved
Oct 8, 2026Granola MCP not connecting for Claude Code usersWe've rolled out a fix for the MCP issues. This should now be working as expected - if you're still having problems, get in touch at [hey@granola.so](mailto:hey@granola.so "hey@granola.so").59 minResolved
Oct 8, 2026Notes failing to load in Granola desktop appThe earlier issue affecting slow loading of notes on macOS and Windows was only affecting a very small number of customers, so shouldn't be causing any problems beyond this. If you're still having problems, get in touch…25 minResolved
Sep 18, 2026Third party service experiencing issuesThe third party has recovered11 minResolved
Sep 4, 2026Granola app services downGranola services should now be up and running again - let us know at [hey@granola.so](mailto:hey@granola.so) if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit…1h 56mResolved
Aug 16, 2026AI features in Granola are downGranola services should now be up and running again - let us know at [hey@granola.so](mailto:hey@granola.so "hey@granola.so") if you're still having issues. Any notes that you took during the outage should be safe -…45 minResolved
Aug 13, 2026Granola app services downGranola services should now be up and running again - let us know at [hey@granola.so](mailto:hey@granola.so "hey@granola.so") if you're still having issues. Any notes that you took during the outage should be safe -…1h 24mResolved
Aug 3, 2026Multilingual transcription on macOS and Windows is downThis issue is resolved now. Apologies for any disruption!23h 58mResolved
Jul 16, 2026Granola services down for some usersAll Granola services should be operational - we're sorry for any disruption. If you're still having problems, head to our help center at [help.granola.ai](http://help.granola.ai "help.granola.ai").2h 35mResolved
Jun 25, 2026Notes not generating on iOSTranscribing and generating notes on iOS should be working as normal. If you've got a note that still appears to not be generated, tap it to open and then tap 'end' to retry, If you're still having issues, send us some…2h 24mResolved
Jun 16, 2026Chat thread titles not generatingWe've identified the issue and implemented a fallback so chat threads should now be generating correctly.1h 29mResolved
Jun 2, 2026Granola Mobile delays in transcribing and summarizing notesThis issue should be resolved now and mobile transcriptions should be completed as normal. Apologies for any disruption!2h 36mResolved
Apr 8, 2026Speaker identification/separation is not working for some iOS transcriptsWe're still evaluating the impact here and may be able to backfill speaker diarization for existing affected transcripts over the next couple of days, but going forwards this issue is resolved!3h 45mResolved
Mar 30, 2026Generating AI summaries on Granola desktop is not workingWe've rolled back the change that caused this outage, and AI summaries are now working again - sorry for the blip!8 minResolved
Mar 25, 2026Phone calls not connecting on Granola iOSPhone calls are working as normal on our iOS app - apologies for the disruption!5h 7mResolved
Mar 10, 2026Granola Chat downWe've fixed the earlier outage - apologies for the disruption. Get in touch via [help.granola.ai](http://help.granola.ai "help.granola.ai") if you're still having issues!1h 8mResolved
Mar 9, 2026Claude unable to connect to Granola MCPApologies for the disruption to MCP with Claude, we've worked through these with the Claude team and it looks like we're back up and running. If you're having issues, please follow the troubleshooting steps here…24h 5mResolved
Feb 4, 2026Desktop transcription failure rates higher than normalWe've released an update to Granola that should resolve this issue (v7.6.1). Your app should auto-update, or you can get the latest version from our website. If you're still having issues transcribing meetings after…58 minResolved
Jan 29, 2026Transcription failures on Granola mobileOur transcription provider for iOS notes is back up and running, so your notes should begin to transcribe/summarize. It may take some time to process the backlog, so if you're having issues then please wait a few…58 minResolved
Jan 28, 2026Granola database connection issuesThe issues from earlier today should be solved - this was caused by a change that placed unexpected load on our database. We've fixed this now, so Granola should be operational as usual. If you're having issues, get in…58 minResolved
Jan 18, 2026Database upgrade - app functionality degradedDatabase upgrade complete. We encountered some unexpected bugs after the upgrade which took some time to resolve.1h 20mResolved
Jan 12, 2026Elevated errors on chat when using Claude Sonnet or Opus 4.5We're no longer seeing higher error rates across Claude models - get in touch at [hey@granola.so](mailto:hey@granola.so "hey@granola.so") if you're still having issues though!63h 45mResolved
Jan 8, 2026Granola iOS App Unavailable on AppStoreWorking together with Apple we have resolved this issue. The iOS app is once again available for download on the AppStore.8h 6mResolved
Dec 5, 2025Login not working on GranolaDue to a global Cloudflare outage users could not login and a subset users could not start new meetings. Cloudflare have resolved the issues now and our systems are back to normal.1h 59mResolved
Nov 28, 2025Multi-language transcription issuesWe're not seeing any errors since the earlier failures of multi-language transcription. If you're still having issues, get in touch at [hey@granola.so](mailto:hey@granola.so "hey@granola.so")!3h 1mResolved
Nov 18, 2025Impacts of Cloudflare outageCloudflare have confirmed their services are back up and running, so Granola should be working as normal. We're working through a backlog of automated emails (e.g. folder invites, workspace invites) that were delayed…1h 46mResolved

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How to Read This Granola Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Granola acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Granola outage in this window ran 2d 15h, against a mean recovery of 6h 12m. If you depend on Granola in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.