Greenhouse Outage History
71 incidents recorded over the last 365 days, 64 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Greenhouse Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 29, 2026 | Voice AI: Certain Calls To Open AI Are FailingThis incident has been resolved. | 28 min | Resolved |
| Oct 27, 2026 | Issues with Adobe SignAdobe has resolved their issues with Acrobat Sign as of 3:22 PM EDT. We are closing our incident as well. | 3h 11m | Resolved |
| Oct 23, 2026 | [Scheduled] Greenhouse Recruiting Silo 201 (ANZ) MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 16, 2026 | Onboarding UKG Pro IssuesThis incident has been resolved. | 5h 40m | Resolved |
| Oct 13, 2026 | Partial Service DisruptionThis incident has been resolved. | 3h 27m | Resolved |
| Oct 6, 2026 | Performance Degradation - Voice AI Interview EvaluationsThis incident has been resolved. | 6 min | Resolved |
| Oct 1, 2026 | Performance Degradation - Voice AI Interview EvaluationsThis incident has been resolved. | 2h 9m | Resolved |
| Sep 25, 2026 | Greenhouse Report Connector OutageThis incident has been resolved. | 51 min | Resolved |
| Sep 22, 2026 | Partial Service Disruption - Indeed ApplicationsThis incident has been resolved. | 2h 45m | Resolved |
| Sep 21, 2026 | Degraded Performance in Job Board UpdatesThis incident has been resolved. | 18h 7m | Resolved |
| Sep 21, 2026 | MyGreenhouse: Job Search unavailableThis incident has been resolved. | 38 min | Resolved |
| Sep 8, 2026 | Candidates are reporting issues with submitting job formsThis incident has been resolved. | 2h 29m | Resolved |
| Sep 4, 2026 | Users reporting Delivery Issues to Outlook email addressesThis incident has been resolved. | 46 min | Resolved |
| Sep 3, 2026 | Security codes on job application CAPTCHA failures have temporarily been disabledThis incident has been resolved. | 14h 3m | Resolved |
| Sep 3, 2026 | Candidates may be receiving errors when utilizing scheduling links with buffer linksThis incident has been resolved. | 2h 29m | Resolved |
| Sep 2, 2026 | HarvestV3 MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 2, 2026 | Partial Service DisruptionA fix has been implemented. All services are returned to normal. | 26 min | Resolved |
| Aug 22, 2026 | [Scheduled] Greenhouse Recruiting MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 5, 2026 | Partial Service DisruptionThis incident has been resolved. | 11h 10m | Resolved |
| Jul 22, 2026 | MS Teams Missing When Scheduling Shared CalendarOur engineering team has released a workaround that restores Microsoft Teams links when scheduling on shared calendars. Affected customers have been contacted by Support with next steps. If you continue to experience… | 1033h 2m | Resolved |
| Jul 10, 2026 | Partial Service Disruption - Take Home TestsThis incident has been resolved. | 56 min | Resolved |
| Jul 6, 2026 | Harvest V3 not able to refresh auth tokensThe token refresh server has been repaired. | 15 min | Resolved |
| Jul 2, 2026 | Partial Service Disruption - Sterling background checksWe appreciate your patients. Sterling background checks are now fully functional. | 99h 34m | Resolved |
| Jun 29, 2026 | Exporting to Workday may not send all associated documentsThis incident has been resolved. | 3h 27m | Resolved |
| Jun 26, 2026 | Get requests on HarvestV3 list endpoints returning empty data for site adminsThis incident has been resolved. | 2h 0m | Resolved |
| Jun 19, 2026 | Microsoft 365 Delivery IssuesThis incident has been resolved. | 4h 59m | Resolved |
| Jun 18, 2026 | BIC: Delays in delivering data for Silo 1This incident has been resolved. | 27 min | Resolved |
| Jun 17, 2026 | BIC: Delays in delivering dataThis incident has been resolved. | 19h 2m | Resolved |
| Jun 11, 2026 | DocuSign offer workflow disruptionDocuSign has marked the incident as resolved. If you experienced issues with DocuSign-related workflows earlier, please retry the affected action. | 4h 52m | Resolved |
| Jun 5, 2026 | Onboarding: Some Exports To ADP May FailADP has reverted their change. All exports should now work as normal. | 3 min | Resolved |
| May 28, 2026 | Adobe Acrobat Sign experiencing issues sending for signatureThis incident has been resolved. | 2h 5m | Resolved |
| May 27, 2026 | ReadMe - Harvest API Docs outageTheir outage has been resolved | 20h 26m | Resolved |
| May 22, 2026 | GHR Outage**What happened:** During a planned migration process, we hit a scaling limit on a core infrastructure component which impacted certain customer traffic. **Impact:** A portion of customer traffic was dropped… | 36 min | Resolved |
| May 20, 2026 | Intermittent Harvest v3 TimeoutsThis incident has been resolved. | 35 min | Resolved |
| May 19, 2026 | Partial Service Disruption - Calendly linksThis incident has been resolved. | 3h 39m | Resolved |
| May 15, 2026 | Duplicate Onboarding Task EmailsThis morning, some third-party vendors received task reminder emails for tasks they had already been notified about. This was a one-time occurrence — we expect no additional emails to be sent as a result of this issue. | -608 min | Resolved |
| May 11, 2026 | Partial Service DisruptionThis incident has been resolved. | 2h 38m | Resolved |
| May 11, 2026 | Partial Service DisruptionThis incident has been resolved. | 1h 49m | Resolved |
| May 9, 2026 | [Scheduled] Greenhouse Recruiting Maintenance - ExtendedThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 9, 2026 | [Scheduled] Greenhouse Recruiting MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 7, 2026 | Performance DegradationThis incident has been resolved. | 1h 18m | Resolved |
| May 7, 2026 | [Service] OutageWe experienced an outage affecting Greenhouse silo 7, 9 and anz. Our team investigated the issue and restored full functionality within 8 minutes. | 0 min | Resolved |
| May 5, 2026 | Partial Service DisruptionThis incident has been resolved. | 10 min | Resolved |
| Apr 18, 2026 | [Scheduled] Greenhouse AI MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Mar 31, 2026 | Performance DegradationThis incident has been resolved. | 1h 27m | Resolved |
| Mar 31, 2026 | Were are experiencing slow updates to changes to candidates and applications being updated in the search interfaceThis incident has been resolved. | 21h 4m | Resolved |
| Mar 31, 2026 | Errors related to AI-related featuresThis incident has been resolved. | 1h 46m | Resolved |
| Mar 25, 2026 | Some job posts not appearingThis incident has been resolved. | 1h 26m | Resolved |
| Mar 23, 2026 | Harvest API Issues on Silo 101This incident has been resolved. | 1h 56m | Resolved |
| Mar 18, 2026 | Interview Scheduling ErrorsThis incident has been resolved. | 1h 44m | Resolved |
| Mar 11, 2026 | Public, Greenhouse Hosted Job Boards Not RespondingThis incident has been resolved. | 6 min | Resolved |
| Mar 10, 2026 | Stale BIC dataThis incident has been resolved. | 10h 27m | Resolved |
| Feb 17, 2026 | Degraded performance and delayed search results in Greenhouse RecruitingThe issue has been resolved and we are no longer seeing any issues with degraded performance. | 45 min | Resolved |
| Feb 14, 2026 | BIC: Data is delayedThis incident has been resolved. | 6h 54m | Resolved |
| Feb 12, 2026 | Third-party Service DisruptionThis incident has been resolved. | 140h 48m | Resolved |
| Feb 10, 2026 | Partial Service DisruptionThis incident has been resolved. We will continue to monitor it closely. | 24h 43m | Resolved |
| Feb 2, 2026 | Partial Service Disruption - Scheduled Take Home TestsThis incident has been resolved. All scheduled take-home tests that failed have been successfully delivered. | 1h 0m | Resolved |
| Jan 27, 2026 | Greenhouse Job Boards OutageThis incident has been resolved. | 5h 2m | Resolved |
| Jan 27, 2026 | Partial Service Disruption - LinkedIn 1-Click ExportThis incident has been resolved. | 10h 10m | Resolved |
| Jan 23, 2026 | Partial Service DisruptionThis incident has been resolved. | 118h 37m | Resolved |
| Jan 22, 2026 | Partial Service DisruptionThis incident has been resolved. | 3h 20m | Resolved |
| Jan 22, 2026 | Emails to Outlook addresses failing to deliverThis incident has been resolved. | 16h 49m | Resolved |
| Jan 15, 2026 | Users may have intermittent errors loading Greehouse RecruitingThis incident has been resolved. | 1 min | Resolved |
| Jan 14, 2026 | Users unable to share open job posts on LinkedInThis incident has been resolved. | 4h 47m | Resolved |
| Jan 6, 2026 | MyGreenhouse Service DisruptionThis incident has been resolved. | 1h 49m | Resolved |
| Dec 9, 2025 | Errors on Greenhouse dashboardThis incident has been resolved. | 1h 31m | Resolved |
| Dec 6, 2025 | [Scheduled] Greenhouse Recruiting MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Nov 26, 2025 | Partial Service Disruption - Google Sign-InThis incident has been resolved. | 1h 3m | Resolved |
| Nov 24, 2025 | Partial Service DisruptionThis incident has been resolved. | 2h 5m | Resolved |
| Nov 18, 2025 | Third-party Service DisruptionThe issue has been resolved. | 3h 54m | Resolved |
| Nov 13, 2025 | Partial Service DisruptionThis incident has been resolved. | 10h 59m | Resolved |
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How to Read This Greenhouse Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Greenhouse acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Greenhouse outage in this window ran 43d 1h, against a mean recovery of 23h 56m. If you depend on Greenhouse in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.