Guru Outage History

2 incidents recorded over the last 365 days, 2 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Guru Incident

Guru incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 7, 2026Service DisruptionThis incident has been resolved.17 minResolved
Jul 24, 2026Guru Service DisruptionEarly morning on July 24th, 2026, our team became aware of a third-party incident occurred and affecting network traffic into the Guru service. During this time customers on the impacted cell may experience timeout and…0 minResolved

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Everything above is a record written after the fact. We can email you when the next Guru incident opens instead, at the point where knowing still changes what you do.

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How to Read This Guru Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Guru acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Guru outage in this window ran 17 min, against a mean recovery of 9 min. If you depend on Guru in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.