Harness Outage History
112 incidents recorded over the last 365 days, 92 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Harness Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 3, 2026 | developer.harness.io not responding to HTTPS requestsThe provider has resolved the issue and service is restored. | 25h 31m | Resolved |
| Nov 1, 2026 | Hosted Mac BuildsThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 31, 2026 | Hosted Mac BuildsScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 28, 2026 | Intermittent CI Pipeline using VM Runner slowness and errorsStarting 10/28/2026 10:10 AM CI jobs on internal VM runners intermittently hung or expired without logs, affecting some customers in prod1/2. The resolution is to upgrade the new runner version… | 0 min | Resolved |
| Oct 27, 2026 | We are currently seeing delegate selection issue for VM infra executionsThis incident has been resolved. | 2h 31m | Resolved |
| Oct 25, 2026 | Planned maintenance: Harness CI egress IP migrationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 19, 2026 | Degraded performance on prod4## **Summary** On October 19, 2026, between approximately 12:10 AM and 12:55 AM PDT, customers on Prod4 experienced errors and intermittent unavailability of Harness Pipelines services. Heavy pipeline executions drove… | 34 min | Resolved |
| Oct 16, 2026 | Intermittent failures in Policy step evaluations on Prod 7On October 7, 2026, from 08:00 UTC to 11:00 UTC (1:30 PM to 4:30 PM IST), some pipeline executions on the Prod 7 cluster saw intermittent failures in Policy (OPA) step evaluations. | -13841 min | Resolved |
| Oct 15, 2026 | Degraded performance in UI execution graph in prod3This incident has been resolved. | 17 min | Resolved |
| Oct 15, 2026 | Degraded performance in UI execution graph in prod3This incident has been resolved. | 11 min | Resolved |
| Oct 13, 2026 | Prod1: Intermittent issue with IACM stages in some pipelines. . | 3h 23m | Resolved |
| Oct 12, 2026 | Harness CI Cloud build issues when accessing Maven Centraltldr: \(There was a brief rate limiting by maven central\) More details to follow | 1h 6m | Resolved |
| Oct 8, 2026 | Intermittent unavailability in the EU1 environmentThis incident has been resolved. | 29 min | Resolved |
| Oct 6, 2026 | Prod1: IACM Stages are failing and pipelines are intermittently failing to start.# 1. Summary On October 6, 2026, pipelines containing an IaCM stage were unable to start on Prod1 for approximately two hours. Affected users saw an error when the pipeline attempted to create its execution plan… | 57 min | Resolved |
| Oct 6, 2026 | Prod2 Pipelines with verify step failing intermittently### Summary Customers on Prod 2 experienced intermittent failures of a few Verify steps at startup. Affected steps failed shortly after launch with a message indicating Continuous Verification\(CV\) could not reach an… | 2h 40m | Resolved |
| Oct 6, 2026 | Single Customer: IaCM pipeline executions failing intermittently in Prod 1## Summary On **Tuesday, 6 October 2026**, IaCM pipelines that use the **OpenTofu plugin** in **Prod1** failed intermittently for a production accountAffected runs injected secrets successfully, then later steps timed… | 4h 22m | Resolved |
| Oct 5, 2026 | Hosted MCP Logins W/ SSO Failing## Okta Application SP-Initiated SSO Login Failures # Summary Between October 5, 2026, 18:18 UTC and October 6, 2026, 00:26 UTC, some Harness customers were unable to sign in to the Harness Hosted MCP server via… | 2h 37m | Resolved |
| Sep 29, 2026 | SSO login failures for the published Harness Okta application# 1. Summary Starting September 29, 2026, customers who sign in to Harness through the published Harness application in the Okta Integration Network \(OIN\) were unable to complete SP-initiated SSO login. Affected… | 52h 2m | Resolved |
| Sep 29, 2026 | CI Linux Cloud VM Networking issues - intermittent### Summary Between approximately **11:37 AM and 3:01 PM PDT \(18:37–22:01 UTC\) on September 29, 2026**, customers using Harness CI self-hosted Linux cloud runners in **prod1/prod2 \(us-west1\)** experienced… | 3h 15m | Resolved |
| Sep 29, 2026 | Prod2: CV is failing with errors for all customers**Summary** Customers on Prod-2 experienced elevated failure rates in Continuous Verification pipelines. Verification jobs failed to complete or reported errors because CV data-collection workers could not communicate… | 4h 8m | Resolved |
| Sep 28, 2026 | File Store Expression Degraded : Returning Null### Summary On September 28, 2026, some customers on Prod-2 experienced failures in CD pipeline steps that read File Store content using pipeline expressions \(e.g., `<+fileStore.getAsString(...)>`\). Affected… | 0 min | Resolved |
| Sep 23, 2026 | Palo Alto Networks Firewall Blocking Harness Connections. | 44h 53m | Resolved |
| Sep 22, 2026 | Investigating CI Pipeline Delays# Summary On September 22, 2026, three of our outbound network gateways in one region became unhealthy and began rejecting a small percentage of new outbound connection attempts. The issue was resolved the same day… | 1h 57m | Resolved |
| Sep 22, 2026 | Dashboard export and download APIs are currently facing issue.Same as the previous root cause. | 19 min | Resolved |
| Sep 21, 2026 | Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21)## Summary On Sep 21, 2026, customers in Prod 2 experienced degraded and then largely unavailable deployment dashboards for approximately three hours. The issue was caused by a set of analytics queries behind those… | 1h 53m | Resolved |
| Sep 21, 2026 | Dashboard export and download APIs are currently facing issue.# 1. Summary Starting on September 19, 2026, some customers began experiencing failures when downloading or exporting dashboards to CSV through our API, which returned an HTTP 500 \(internal server error\). Standard… | 1h 50m | Resolved |
| Sep 18, 2026 | OPA policy evaluation failures for certain workspacesWe are currently investigating this issue. | 19 min | Resolved |
| Sep 18, 2026 | Prod1: Single Customer Issue : OPA evaluations are failing for a specific workspaceThis was a customer specific issue. | 14h 27m | Resolved |
| Sep 17, 2026 | DBDevOps Builds Failing intermittently## Summary Between approximately **8:40 AM and 1:00 PM PDT on Wednesday, September 17, 2026**, some customers running **Database DevOps** pipelines in Production experienced intermittent failures when executing schema… | 31h 29m | Resolved |
| Sep 16, 2026 | IACM Module Registry timeouts# Root Cause Analysis Report ## IaCM Module Registry Timeouts ## 1. Summary On Monday, September 15, 2026, some customers using Infrastructure as Code Management \(IaCM\) Module Registry on Prod EU1, and later Prod1… | 12h 31m | Resolved |
| Sep 15, 2026 | API Login failures# Root Cause Analysis Report ## Brief API Login Failures Due to a Security Policy Misconfiguration ## 1. Executive Summary On September 11, 2026, a change to one of our network security policies was deployed with a… | 2 min | Resolved |
| Sep 15, 2026 | Testing Dev Status Page3We are currently investigating this issue. | 7 min | Resolved |
| Sep 15, 2026 | IACM Module Registry performance degradation## 1. Summary On Monday, September 15, 2026, some customers using Infrastructure as Code Management \(IaCM\) Module Registry on Prod EU1, and later Prod1, experienced timeouts and failed requests. Affected… | 2h 53m | Resolved |
| Sep 15, 2026 | Testing Dev Status Page2We are currently investigating this issue. | 22 min | Resolved |
| Sep 15, 2026 | Testing Dev Status Page1The issue has been identified and a fix is being implemented. | 1h 6m | Resolved |
| Sep 14, 2026 | MTLS Outage with Delegates# **Summary** To improve the security posture, On September 14, 2026, Harness performed a scheduled rotation of the TLS certificate used to secure Delegate connections for accounts using mutual TLS \(mTLS\),The… | 4h 39m | Resolved |
| Sep 11, 2026 | Testing Dev Status PageWe are currently investigating this issue. | 1h 14m | Resolved |
| Sep 10, 2026 | Planned Maintenance WindowWe will be undergoing scheduled maintenance to improve our security posture. This will not impact any pipelines which are scheduled. Some users might experience few seconds of login issues as we restart services. No… | 2h 0m | Scheduled |
| Sep 8, 2026 | Slowness in Prod1 and Prod2 environment### Summary On September 8, 2026, customers in Prod 1 and Prod 2 experienced elevated platform latency and pipeline failures. The issue was caused by a regression in a newly released capability that triggered cascading… | 6h 38m | Resolved |
| Sep 6, 2026 | CI Cloud MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 5, 2026 | Prod2 was intermittently unavailable## **Summary** Between 12:34am PST and 12:38am PST on 5th September, the Delegate service manager experienced some elevated exceptions when attempting to write to the database. Consequently, delegate connections were… | 0 min | Resolved |
| Sep 5, 2026 | CI Cloud MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 3, 2026 | Planned Maintenance WindowWe will be undergoing scheduled maintenance to improve our security posture. This will not impact any pipelines which are scheduled. Some users might experience few seconds of login issues as we restart services. No… | 2h 0m | Scheduled |
| Sep 3, 2026 | Pipelines are stuck in Prod1# Summary On September 3, 2026, between approximately 2:54 AM and 3:44 AM PDT, customers running pipelines on Prod1 experienced delays in pipeline execution graph rendering and execution status updates. Pipeline… | 1h 39m | Resolved |
| Aug 31, 2026 | Planned Database Maintenance NotificationThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 28, 2026 | Entities in Harness are not loading on in Prod3## Summary Between August 27 and August 28, 2026, customers experienced an issue where some pipelines, deployments, and related resources appeared as not found in the Harness UI and API, even though the underlying data… | 31 min | Resolved |
| Aug 27, 2026 | Planned Maintenance WindowWe will be undergoing scheduled maintenance to improve our security posture. This will not impact any pipelines which are scheduled. Some users might experience few seconds of login issues as we restart services. No… | 2h 0m | Scheduled |
| Aug 26, 2026 | Pipelines are failing for harness IACM customers# Root Cause Analysis Report # 1. Summary On Wednesday, August 26, 2026, some customers running Infrastructure as Code Management \(IaCM\) pipelines in Harness production saw those pipelines start, sit in a Running… | 31 min | Resolved |
| Aug 24, 2026 | Feature Management & Experimentation (FME) user interface unavailable## Summary * Starting at **23:42 UTC** on August 23, 2026, several FME customers reported failures loading the FME UI. * FME UI Artifacts served from the CDN expired due to a retention policy, causing FME UI to fail to… | 15 min | Resolved |
| Aug 22, 2026 | Planned Maintenance WindowThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 20, 2026 | Planned Maintenance WindowWe will be undergoing scheduled maintenance to improve our security posture. This will not impact any pipelines which are scheduled. Some users might experience few seconds of login issues as we restart services. No… | 2h 0m | Scheduled |
| Aug 20, 2026 | All modules are running slow in Prod1/2/3/4 due to cloud provider incident# Summary On 20 August 2026, beginning at approximately 15:00 UTC, the Harness platform experienced widespread performance degradation across all production environments. Pipeline executions that normally complete in… | 3h 46m | Resolved |
| Aug 20, 2026 | FME API write operations started returning 499 errors### Summary On August 20, 2026, between 10:24 and 14:55 UTC, a subset of FME writes failed. Writes made from the FME UI and writes made with Harness access tokens \(PATs and SATs\) were not affected. Runtime flag… | 29 min | Resolved |
| Aug 19, 2026 | Data ingestion is delayed on Traceable US production**Summary** On 19 August 2026 between 12:35 and 17:29 UTC, the Harness Application Security service experienced a significant disruption affecting both the customer-facing console and the data ingestion pipeline in the… | 2h 44m | Resolved |
| Aug 6, 2026 | Planned System Maintenance - Prod0The scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Aug 6, 2026 | SEI 2.0 dashboards are not loading## Summary Customers on Prod1, Prod2, and Prod3 \(US\) clusters experienced failures when loading SEI 2.0 dashboards on August 6, 2026, from 7:22 AM PDT to 9:03 AM PDT. Customers calling the SEI 2.0 API also… | 1h 30m | Resolved |
| Aug 6, 2026 | Monitoring - Pipelines Stuck - Prod2## **Summary** On August 6, 2026 \(morning PDT\), some customers running pipelines in the Prod2 production environment observed pipeline executions that stopped making progress — stages that did not advance and… | 4h 31m | Resolved |
| Aug 4, 2026 | Editing 'Variable Sets' in the IaCM module is experiencing issue# Executive Summary On August 4, 2026, between approximately 3:36 PM and 9:00 PM IST, customers using Infrastructure as Code Management \(IaCM\) on Prod0 and Prod1 were unable to access the Variable Sets settings page… | 3h 21m | Resolved |
| Aug 4, 2026 | Planned Maintenance NotificationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 31, 2026 | UI dashboards are lagging behind (CI)# **Summary** Between 25 July and 4 August 2026, pipeline execution dashboards and overview pages in the Harness Prod 2 and Prod 3 clusters displayed data that was between behind real time. Pipelines themselves… | 12h 48m | Resolved |
| Jul 31, 2026 | Harness Artifact Registry upload is failing from pipeline - EU1 region# **Summary** On July 31, 2026, artifact uploads performed through pipeline in the EU1 cluster began failing with an authentication error. Uploads initiated manually \(outside of a pipeline\) were not affected, and the… | 34h 0m | Resolved |
| Jul 30, 2026 | Intermittent External Network Connectivity Issues Affecting Build VMs## Summary CI runners in the us-west1 and us-central1 regions intermittently experienced connection timeouts of approximately 134 seconds when reaching external services such as GitHub and Bitbucket over outbound… | 21h 23m | Resolved |
| Jul 27, 2026 | The Prod3 & Prod1 environment is experiencing intermittent outages. We are currently investigating the issue.# Summary During a recent production deployment, a defect in our internal deployment tooling caused two critical services to run with incorrect, non-production configuration values in our production environment This… | 6h 51m | Resolved |
| Jul 22, 2026 | AIDI Dashboards – Degraded Performance## Summary Customers on Prod1, Prod2, and Prod3 clusters experienced intermittent widget load failures and increased load times when accessing AIDI 2.0 dashboards on July 22, 2026. Not all widgets were affected… | 8h 21m | Resolved |
| Jul 20, 2026 | Scheduled Maintenance: Core Infrastructure Updates for Prod5The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 17, 2026 | Degraded CI performance# Summary On 17 July 2026, following a routine code deployment, customers on older delegate versions \(858xx and below\) began experiencing delayed CI builds on Harness Cloud-hosted builds using our global… | 4h 39m | Resolved |
| Jul 17, 2026 | CI git clone calls are failing for specific arm builds# Summary Between June 19 and July 17, 2026, the built-in Git Clone step — and any pipeline step using the drone-git clone plugin — failed on ARM64 Kubernetes build infrastructure with the error exec… | 3h 45m | Resolved |
| Jul 16, 2026 | Code services are degraded, git clone is failing# Summary Between June 19 and July 17, 2026, the built-in Git Clone step — and any pipeline step using the drone-git clone plugin — failed on ARM64 Kubernetes build infrastructure with the error exec… | 21 min | Resolved |
| Jul 14, 2026 | Certain users are unable to see feature flags in prod1 and prod2## Summary On July 14, 2026, certain Harness Feature Flag \(FF\) Classic customers on the Prod1 and Prod2 production environments were unable to view Feature Flags in the Harness platform. Affected requests returned an… | 31 min | Resolved |
| Jul 12, 2026 | Planned Maintenance NotificationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 9, 2026 | Few customers experiencing intermittent errors during pipeline execution.# Summary On July 9, 2026, some customers in the Harness Prod3 cluster experienced pipeline failures over a ~2.5-hour window, despite making no changes in their pipelines. Shell Script steps failed when fetching… | 1h 24m | Resolved |
| Jul 8, 2026 | Prod3: Slowness in Harness Platform## Summary Between July 7 and July 8, 2026, customer accounts hosted in our Prod 3 environment experienced intermittent slowness and failures when loading pipelines and resolving templates. The underlying cause was a… | 11h 7m | Resolved |
| Jul 7, 2026 | Prod3: Slowness in loading pipeline components## Summary Between July 7 and July 8, 2026, customer accounts hosted in our Prod 3 environment experienced intermittent slowness and failures when loading pipelines and resolving templates. The underlying cause was a… | 2h 14m | Resolved |
| Jul 2, 2026 | FME - Some customers are experiencing delays in scheduled exports of impressions**Incident Summary** Harness FME \(Feature Management & Experimentation\) faced substantial delays in scheduled impressions data exports on Jul 2, 2026. This issue stemmed from performance degradation within Tinybird's… | 24h 22m | Resolved |
| Jul 1, 2026 | Testing Dev MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 30, 2026 | Planned Resiliency activity for Feature Management and Experimentation (FME)The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 29, 2026 | Few pipelines in prod4 are running with degraded performance### **Summary** During a planned security improvement to rotate service authentication secrets in the Prod 4 environment, an incorrect secret value was inadvertently applied to a subset of internal services. This… | 44 min | Resolved |
| Jun 28, 2026 | CCM dashboards undergoing maintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 26, 2026 | Login to Traceable Clusters Impacted## **Summary** _Between **06:50 UTC and 07:20 UTC on June 26, 2026**, customers experienced intermittent login failures while accessing Traceable environments across multiple US clusters. The incident was traced to… | 11 min | Resolved |
| Jun 24, 2026 | Harness Login Failure in EU1 environment### **Summary** During a planned security improvement to rotate service authentication secrets in the EU1 environment, an out of sequence secret value was inadvertently applied to a subset of internal services. This… | 2h 34m | Resolved |
| Jun 22, 2026 | Planned Maintenance NotificationThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 17, 2026 | IDP Workflows and Backend failures# **Customer RCA: Executive Summary** On June 17, 2026, between 9:30 PM and 10:15 PM IST, customers in certain production environments experienced failures when accessing IDP \(Internal Developer Portal\) workflows… | 1h 6m | Resolved |
| Jun 17, 2026 | Cloud builds are failing with 429 Too Many Requests error while downloading artifacts from central sonatype registry.## Summary On June 17, 2026, a subset of Harness Hosted CI customers experienced intermittent build failures when downloading Java/Gradle dependencies from Maven Central. Affected builds failed with `429 Too Many… | 3h 30m | Resolved |
| Jun 15, 2026 | Planned Maintenance NotificationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 8, 2026 | Certain customers may see odd web artifacts on Code UI. Logging out and Logging in resolves this issue.## Summary On June 8, 2026, a subset of Harness customers experienced UI degradation in the Harness Code Repository module. Affected users saw broken styling — most notably, the Create Repository control was visually… | 2h 18m | Resolved |
| Jun 5, 2026 | Intermittent 503s on IDP services## **Summary** _Between 13:30 UTC on June 5, 2026, and 00:27:00 UTC on June 6, 2026, customers using Harness IDP experienced intermittent 503 errors when accessing IDP web pages and APIs. The incident was mitigated… | 1h 34m | Resolved |
| Jun 4, 2026 | FME SDKs - SDKs falling back to polling### Summary On June 4, 2026, customers using Harness FME SDKs experienced degraded streaming performance. SDK connections repeatedly disconnected and fell back to polling mode, resulting in delayed flag propagation and… | 2h 4m | Resolved |
| Jun 1, 2026 | Hosted CI Builds Failing IntermittentlySimilar to the incident prior to this on 05/27 | 3h 45m | Resolved |
| May 27, 2026 | Pipeline logging streams experiencing degraded delivery to console.## Summary On May 27, 2026, customers using Harness Pipelines on the legacy log-storage backend experienced intermittent failures and missing pipeline logs in the UI. **No log data was permanently lost** ## Root… | 9h 0m | Resolved |
| May 27, 2026 | Hosted CI Builds Failing Intermittently### **Summary** Between May 27 and June 1, 2026, some Harness CI customers experienced pipeline execution failures with the error: `failed to call LE.RetryStartStep: context deadline exceeded` ###… | 13h 13m | Resolved |
| May 21, 2026 | Prod3 pipeline execution UI slowness# **Summary** On May 20 and May 21, 2026, customers on the Prod3 cluster experienced degraded pipeline performance on two separate occasions. In both cases, pipeline executions ran slower than usual and execution graph… | 2h 38m | Resolved |
| May 20, 2026 | Prod3 Pipeline UI Updates on execution graph slowness# **Summary** On May 20 and May 21, 2026, customers on the Prod3 cluster experienced degraded pipeline performance on two separate occasions. In both cases, pipeline executions ran slower than usual and execution graph… | 1h 49m | Resolved |
| May 19, 2026 | Pipeline and secret resolution failuresOn May 8, 2026, a CI performance optimization feature flag was inadvertently impacted customer with older delegate version. The feature was designed to improve CI pipeline initialization performance by deferring secret… | -14783 min | Resolved |
| May 15, 2026 | Custom Dashboards are failing intermittently in prod3# Summary Dashboards service in Prod3 experienced intermittent failures, causing dashboards to return errors and become unavailable to some customers. ## Root Cause Analysis The incident was caused by slow… | 33h 1m | Resolved |
| May 15, 2026 | IACM Pipeline Struck In Prod4same as [https://status.harness.io/incidents/pxl6nhjdnlwj](https://status.harness.io/incidents/pxl6nhjdnlwj) | 155h 39m | Resolved |
| May 14, 2026 | Pipeline Updates in Prod4 is taking time.On May 14, 2026 , some customers running pipelines in the Prod4 production environment observed pipeline create and update requests that were slow or failed, and pipeline stages that did not start, produced no logs, and… | 34 min | Resolved |
| May 14, 2026 | IACM Pipeline Struck In Prod4## **Summary** On May 14, 2026 , some customers running pipelines in the Prod4 production environment observed pipeline create and update requests that were slow or failed, and pipeline stages that did not start… | 2h 2m | Resolved |
| May 14, 2026 | Traceable APAC Cluster Slowness## Summary Between May 17 and May 19, 2026, customers in the APAC region experienced intermittent unresponsiveness with the Harness platform. The incident occurred twice within a two-day window. In both cases, the… | 15 min | Resolved |
| May 12, 2026 | Hosted CI customers using secure connect are facing connectivity issues## Summary On May 12, 2026, Harness's Secure Connect service experienced a significant disruption that affected customers using Secure Connect for git connector checks and CI pipeline execution. Affected customers… | 1h 32m | Resolved |
| May 12, 2026 | Platform access issues in Prod1/Prod2/Prod3## **Summary** Between 10:07 AM–10:39 AM PST on Tuesday, May 12, 2026, customers using the prod1, prod2, and prod3 Production clusters experienced elevated latency and intermittent service degradation. During this… | 21 min | Resolved |
| May 12, 2026 | Secret resolution failures in CI executions - PROD2### Summary On May 12, 2026, Harness identified an issue affecting Kubernetes-based CI builds in the prod2 environment. The issue was caused by the unintended enablement of an internal feature flag associated with a CI… | 4h 45m | Resolved |
| May 11, 2026 | Vercel Integration for FME is having delays to synchronize changes### **Summary** On May 7, 2026, customers using the Vercel integration experienced delays in synchronizing Feature Management & Experimentation \(FME\) changes to Vercel. The issue was caused by a dependency update in… | 33 min | Resolved |
| May 11, 2026 | Delegate Upgrades are failing for some customers. | 28 min | Resolved |
| May 8, 2026 | FME SDK are experiencing elevated error rates and delays in response.### Summary On May 8, 2026, between approximately 17:00 and 18:37 UTC, a small fraction of SDK requests to [sdk.split.io](http://sdk.split.io/) returned errors or experienced elevated latency. The cache that fronts… | 1h 47m | Resolved |
| May 7, 2026 | Deployment Degradation - Slowness in Prod3Dupe of [Deployment Degradation – Failures in Prod1,2,3](https://manage.statuspage.io/pages/zmnt6tkys0q0/incidents/v4nxhkv1mvdg) | 4h 54m | Resolved |
| May 7, 2026 | Deployment Degradation – Failures in Prod1,2,3### Incident Summary On May 6 at 11:50 PM PST, we deployed a configuration change to one of our core pipeline services. This change introduced an unintended interaction with our database layer, causing a… | 3h 29m | Resolved |
| May 5, 2026 | infracost integration degraded in iacm pipelines## **Summary** On May 5, 2026, customers using Infracost evaluations in the Prod2 environment experienced failures during infrastructure cost estimation workflows. Infrastructure deployments themselves continued to… | 36 min | Resolved |
| May 5, 2026 | K8s Customer Billing Data will be outdated## **Summary** On May 4, 2026, after a service deployment in Prod2, background schema migrations did not complete successfully. As a result, some cluster and perspective-related data appeared missing or stale for… | 19 min | Resolved |
| May 1, 2026 | Prod3 experiences slowness in pipelines### **Summary** A rollout involving OpenTelemetry instrumentation changes introduced a memory leak in the OTEL eBPF collector running in production clusters. Under sustained production traffic, the leak caused… | 3h 41m | Resolved |
| May 1, 2026 | Intermittent slowness during pipeline executions (Prod1, Prod2)### **Summary** A rollout involving OpenTelemetry instrumentation changes introduced a memory leak in the OTEL eBPF collector running in production clusters. Under sustained production traffic, the leak caused… | 5h 8m | Resolved |
| Apr 30, 2026 | Platform is experiencing degraded performance for some organizations.# **Summary** On April 30, 2026, between approximately 15:29 UTC and 17:00 UTC, customers in Prod3 experienced degradation impacting delegate connectivity, instance synchronization, pipeline executions, and connector… | 1h 25m | Resolved |
| Apr 30, 2026 | FME UI errors on creating/updating Flags for subset of customers who have Jira integration.### Summary On April 30, 2026, customers with the Jira Cloud integration configured were unable to create feature flags via the UI. The issue lasted approximately 3 hours and was resolved through a rollback followed by… | 17 min | Resolved |
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How to Read This Harness Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Harness acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Harness outage in this window ran 6d 11h, against a mean recovery of 6h 16m. If you depend on Harness in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.