Helpwise logo

Is Helpwise Down?

SaaSLive status, outages, and incident history

No. Helpwise is up right now.

Every monitored Helpwise system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 6m agoLive · every 60s

Know the moment Helpwise breaks

Helpwise is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

Free, no password, no card. Unsubscribe in one click.

Official Helpwise status page
How we know: the official Helpwise status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Helpwise Status Summary

As of 19:29 UTC on 14 November 2026, Helpwise is operational. PulsAPI checked Helpwise's official status page and found 30 of 30 components operational, with no active incidents.

Cite as: PulsAPI, “Helpwise status”, checked 14 November 2026, 19:29 UTC. https://www.pulsapi.com/services/helpwise

Helpwise Component Status

The main Helpwise systems on this page. All 30 are operational right now.

30operational
Developer APIs & Webhooks » Developer APIs
Operational
Developer APIs & Webhooks » Webhooks
Operational
Email Services » Gmail Sync
Operational

27 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Email Services » Incoming Email Forwarding, Email Services » Microsoft Outlook Sync, Email Services » Outgoing Email Delivery, HelpCenter, Helpwise Chat, Platform » Automation & Workflows, Platform » Helpwise Inbox, Platform » Helpwise Web App, Platform » Login, Platform » Notifications, Platform » Realtime Updates, Platform » Reports, and 15 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Helpwise Outages & Incidents

Incident history from the official Helpwise status page, including resolution updates.

No recent incidents reported by the vendor.

Helpwise Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Helpwise incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Helpwise Outage Reports

Problems reported by engineers using Helpwise. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Helpwise problems reported yet.

Something wrong with Helpwise on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Helpwise

Is Helpwise down? Its official status page at status.helpwise.io reports on 30 components, including Developer APIs, Webhooks and Gmail Sync. PulsAPI checks it every few minutes and can alert you when Helpwise reports an incident.

Helpwise Status FAQ

Is Helpwise down right now?

The verdict at the top of this page comes from the latest poll of the official Helpwise status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Helpwise is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Helpwise recovers.

How do I check Helpwise uptime history?

PulsAPI tracks Helpwise uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Helpwise changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Helpwise outages?

PulsAPI reads the official Helpwise status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Helpwise components?

Yes. PulsAPI monitors 30 individual Helpwise components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Helpwise goes down?

Yes. Create a free account and subscribe to Helpwise: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Helpwise to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Helpwise problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Helpwise?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Helpwise plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Helpwise with the rest of your stack

4372+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services