Heroku Outage History
27 incidents recorded over the last 365 days, 27 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Heroku Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 18, 2026 | Degradation StartedIncident Resolved | -7 min | Resolved |
| Aug 10, 2026 | UpdateWe are aware of an issue that affected the ability to provision new Heroku Data add-ons. To remediate, we completed a rollback of a recent change and validated that all services have been restored. We apologize for… | -6 min | Resolved |
| Aug 6, 2026 | UpdateBetween 11:01 UTC on August 6, 2026 and 13:10 UTC on August 6, 2026, we identified a performance issue affecting Heroku release phase deploys. During this time, some customers experienced delayed completion of release… | -186 min | Resolved |
| Jul 6, 2026 | UpdateIncident Resolved | 57 min | Resolved |
| Jun 19, 2026 | Resolved: Heroku Retroactive Service Disruption<p>We noted an issue that impacted Heroku Platform API services in all regions. Customers may have experienced broken pipeline API calls to ‘pipelines/:id/latest-builds’, and issues viewing the pipeline dashboard… | 0 min | Resolved |
| Jun 19, 2026 | UpdateWe noted an issue that impacted Heroku Platform API services in all regions. Customers may have experienced broken pipeline API calls to ‘pipelines/:id/latest-builds’, and issues viewing the pipeline dashboard. We… | -75 min | Resolved |
| Jun 9, 2026 | Resolved: Heroku Retroactive Feature Disruption<p>The issue is now resolved.</p> | 0 min | Resolved |
| Jun 9, 2026 | UpdateWe noted a feature disruption that impacted the Heroku Platform API that impacted multiple Heroku services, starting at 15:32 UTC. Customers may have observed issues with authentication, application deployments and… | -54 min | Resolved |
| May 22, 2026 | Resolved: Heroku Retroactive Feature Disruption<p>The issue is now resolved.</p> | 0 min | Resolved |
| May 8, 2026 | Resolved: Heroku Service Disruption<p>We have successfully applied the fix to all remaining affected customers. Heroku databases and web applications are now fully operational for all customers. We apologize for how this incident affected you and… | 0 min | Resolved |
| May 5, 2026 | Resolved: Heroku Feature Disruption<p>Upon further investigation, we've determined that the start time of impact is different than initially understood. We've revised the start time of the Trust post to more accurately reflect the time customers… | 0 min | Resolved |
| Apr 29, 2026 | Resolved: Heroku Retroactive Feature Disruption<p>The issue is now resolved.</p> | 0 min | Resolved |
| Mar 12, 2026 | Resolved: Heroku Feature Disruption<p>The issue is now resolved.</p> | 0 min | Resolved |
| Feb 23, 2026 | Resolved: Heroku Retroactive Feature Degradation<p>Customers using Heroku in the Common Runtime may have experienced intermittent dyno disruptions earlier today between 17:50 UTC and 20:24 UTC. The issue has been resolved after we disabled a related service and… | 0 min | Resolved |
| Feb 21, 2026 | Resolved: Heroku Platform Maintenance<p>The maintenance is now complete. All functionality has now returned to normal.</p> | 0 min | Resolved |
| Feb 18, 2026 | Resolved: Heroku Service Disruption<p>We’ve confirmed that the solution implemented to mitigate the issue causing the service disruption was successful. Engineers have observed that the service is stable and have resolved the incident. Customers… | 0 min | Resolved |
| Feb 7, 2026 | Resolved: Heroku Platform Maintenance<p>The maintenance is now complete. All functionality has now returned to normal.</p> | 0 min | Resolved |
| Feb 6, 2026 | Resolved: Heroku Platform Maintenance<p>The maintenance is now complete. All functionality has now returned to normal.</p> | 0 min | Resolved |
| Jan 15, 2026 | Resolved: Heroku Feature Disruption<p>At 13:46 UTC, on January 15, 2026, teams completed validation and confirmed the incident has been resolved after the new certificate was propagated to all impacted environments.</p> <p>We apologize… | 0 min | Resolved |
| Nov 4, 2025 | Resolved: Heroku Feature Disruption<p>This has been resolved.</p> | 0 min | Resolved |
| Oct 20, 2025 | Resolved: Service Disruption on Heroku<p>We sincerely apologize for the impact this issue caused you and your business. Our goal is to provide world-class service to our customers, and we are continuously assessing and improving our tools, processes… | 0 min | Resolved |
| Sep 26, 2025 | Resolved: Issue with Heroku Platform API<p>Services restored at 18:35:30 UTC on September 26, 2025.</p> | 0 min | Resolved |
| Sep 24, 2025 | Resolved: Investigating an issue with elevated H99 Errors<p>Beginning at 23:17 UTC on September 24, 2025 and continuing until 00:39 UTC on September 25, 2025, impacted customers experienced elevated H99 errors on network runtime in US &amp; EU. This issue is now… | 0 min | Resolved |
| Sep 22, 2025 | Resolved: Investigating an Issue with Heroku AI responses for gpt-oss-120b model<p>Engineers confirmed an issue with the vendor's gpt-oss-120b model has been restored.</p> | 0 min | Resolved |
| Sep 16, 2025 | Resolved: Issue with DNS for New Apps and Domains<p>The upstream DNS issue impacting Heroku has been resolved. New apps and domains created during and after the time of will resolve effectively within normal DNS timeframes in all regions. Customers should no… | 0 min | Resolved |
| Sep 9, 2025 | Resolved: Investigating increased dyno relocations in Cedar Common Runtime<p>A kernel update has been deployed to all Common Runtime regions. Dyno relocations have resumed regular activity levels.</p> | 0 min | Resolved |
| Sep 9, 2025 | Resolved: Issue with Cedar Private Spaces<p>The incident is now resolved.</p> | 0 min | Resolved |
How to Read This Heroku Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Heroku acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Heroku outage in this window ran 57 min, against a mean recovery of 3 min. If you depend on Heroku in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.