Hetzner Outage History

200 incidents recorded over the last 365 days, 195 of them resolved, 3 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Hetzner status51.77% uptime history

Every Recorded Hetzner Incident

Hetzner incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 13, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load…6h 0mScheduled
Oct 11, 2026New vSwitch IP/MAC LimitsAs of 12.10.2026, the following vSwitch limits can no longer be exceeded: - A maximum of 256 MAC addresses per vSwitch - A maximum of 32 IP addresses per MAC address Please make sure that your setup does not need more…—Scheduled
Oct 8, 2026Fault report on recursive DNS servers at the locations HEL1, FSN1 and NBG1We currently see a raised response time of our recursive DNS servers at the locations HEL1, FSN1 and NBG1. You can find more information about our recursive DNS servers at…20h 19mResolved
Oct 8, 2026Increased Error Rate for Server Creation from One Click AppsWe've noticed an increased error rate when creating Cloud Servers from One Click Apps. Created servers remain stuck in the creation process or the creation ends in an error.5h 35mResolved
Oct 7, 2026Maintenance at backbone connection between NBG - FRAIn the above-mentioned period, maintenance will be performed at the backbone connection between NBG - FRA. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.11h 6mResolved
Oct 7, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load…4h 15mResolved
Oct 6, 2026Maintenance work on Object StorageWe will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.2h 15mResolved
Oct 6, 2026Fault report on Cloud API and Hetzner ConsoleDue to incorrect limit calculations, some actions (like creating ressources or moving a resource) were not working properly.0 minResolved
Oct 6, 2026Maintenance work on api.hetzner.comWe will be performing maintenance work on the infrastructure hosting api.hetzner.com. During this maintenance work, some requests to api.hetzner.com might not be answered successfully. Furthermore, some overviews in…23 minResolved
Oct 6, 2026Replacement of power supply components and UPS in FSN1-DC8During this time, technicians will be upgrading various power supply components, including the UPS system in FSN1-DC8 . The work should not negatively affect our server systems. You can see which data center your…72h 38mResolved
Oct 5, 2026The Deletion of Projects failsThe deletion of projects in Hetzner Console fails with an error.1h 11mResolved
Oct 5, 2026Replacement of power supply components at the substation / changes medium voltage in FSN1During this time, technicians will be upgrading various power supply components at the substation near our location in FSN1 . Background is the change of the medium voltage from 10 kV to 20 kV. The work should not…99h 0mResolved
Oct 2, 2026Load Balancers: Primary IP limits after Load Balancer transitionTo make the load balancer product more flexible in the future, we will convert the load balancer IP addresses to primary IPs. These will then be displayed separately from the load balancer in the Hetzner console and…94h 12mResolved
Oct 2, 2026Maintenance emergency power system in FSN1-DC13We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.5h 44mResolved
Oct 1, 2026Cloud Leaf fault nbg1-cloud1-leaf26We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf26. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…22 minResolved
Oct 1, 2026Load Balancers: private network outage for dedicated serversThe Load Balancers are unable to reach dedicated server targets via the vSwitch connection due to the ongoing incident: https://status.hetzner.com/incident/288baeb9-5cb2-4e68-9074-b878dcd0d793.3h 47mResolved
Oct 1, 2026vSwitch issuesWe're currently seeing issues with the vSwitch. This can cause packet loss, higher latency or dropped connections between servers on a vSwitch. Our technicians are already working on it.23h 56mResolved
Oct 1, 2026UPS function tests in FSN1-DC21We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.9 minResolved
Oct 1, 2026Maintenance emergency power system in FSN1-DC4We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.8h 21mResolved
Oct 1, 2026UPS function tests in FSN1-DC19We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.8h 22mResolved
Oct 1, 2026Maintenance emergency power system in FSN1-DC7We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.8h 21mResolved
Sep 30, 2026Maintenance at backbone connection between NBG - FRAIn the above-mentioned period, maintenance will be performed at the backbone connection between NBG - FRA. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.7h 46mResolved
Sep 30, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…16 minResolved
Sep 30, 2026Maintenance at nic.atThe .at registry (nic.at) will do routine maintenance work during the mentioned period. So you will not be able to order .at domains during that time.5h 50mResolved
Sep 30, 2026Function tests on UPS and emergency power systems in FSN1-DC21We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.18h 27mResolved
Sep 30, 2026Function tests on UPS and emergency power systems in FSN1-DC19We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.58 minResolved
Sep 30, 2026Maintenance emergency power system in FSN1-DC3We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.23h 26mResolved
Sep 30, 2026Maintenance emergency power system in FSN1-DC1We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.23h 26mResolved
Sep 30, 2026Maintenance emergency power system in HEL1-DC7We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.6h 46mResolved
Sep 30, 2026Maintenance at backbone connection between HEL - FRAIn the above-mentioned period, maintenance will be performed at the backbone connection between HEL - FRA. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.8h 20mResolved
Sep 29, 2026Maintenance emergency power system in FSN1-DC12We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.22h 36mResolved
Sep 29, 2026Maintenance emergency power system in FSN1-DC8We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.22h 37mResolved
Sep 29, 2026Maintenance emergency power system in HEL1-DC6We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.7h 11mResolved
Sep 28, 2026Object Storage in location HEL1 degradedThe Object Storage service in location HEL1 is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.48 minResolved
Sep 24, 2026October billing run: One-time billing of outstanding amounts below €10We are currently preparing for the legally required introduction of e-invoicing. As a result, outstanding amounts below €10.00 / $10.00 must also be invoiced once in the upcoming billing run. Normally, such small…—Investigating
Sep 24, 2026Maintenance work on abuse systemIn the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.18 minResolved
Sep 22, 2026Newly created customer accounts can't create Cloud ServersWe've detected that newly created customer accounts after sign-up incorrectly have a Primary IP limit of 0. This prevents affected customers from creating Cloud Servers with Primary IPs. We're already working on a…19h 50mResolved
Sep 21, 2026Object Storage in location fsn1 degradedObject Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.4h 40mResolved
Sep 21, 2026Maintenance emergency power system in FSN1-DC6We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.26h 2mResolved
Sep 17, 2026UPS function tests in NBG1-DC3We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.41 minResolved
Sep 17, 2026Object Storage in location nbg1 degradedObject Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.1h 54mResolved
Sep 15, 2026Object Storage in location fsn1 for some buckets degradedWe are experiencing memory pressure on our systems that causes daemons to crash. For most requests no impact should be expected; But sometimes requests may be delayed or in rare cases aborted. We are investigating the…20h 53mResolved
Sep 15, 2026UPS function tests in NBG1-DC6We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.27h 19mResolved
Sep 14, 2026Function tests on UPS and emergency power systems in NBG1-DC6We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.47h 18mResolved
Sep 11, 2026Limited connectivity of Cloud servers on Cloud Leaf hil-cloud1-leaf8We are currently experiencing a limited connectivity on Cloud Servers on our cloud leaf hil-cloud1-leaf8. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please…40h 0mResolved
Sep 11, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load…5h 2mResolved
Sep 10, 2026Fault report for RobotThere is currently a fault on Robot that is affecting the following interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service (https://robot-ws.your-server.de) - Robot Mobile - Robot Email Interface1h 25mResolved
Sep 10, 2026Fault report for Hetzner AccountsThere is currently a fault on Hetzner Accounts (https://accounts.hetzner.com). For this reason, it is not possible right now to access to Hetzner Accounts or these other user interfaces: - Hetzner Console…1h 25mResolved
Sep 10, 2026Fault report hetzner.comDue to a fault, the website https://www.hetzner.com is not or only partially accessible.1h 25mResolved
Sep 10, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…17 minResolved
Sep 9, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…11 minResolved
Sep 9, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…12 minResolved
Sep 9, 2026Object Storage in location HEL1 partially degradedWe are observing elevated response times and stalled requests for a subset of buckets.—Investigating
Sep 9, 2026Replacement of power supply components and UPS in FSN1-DC1During this time, technicians will be upgrading various power supply components, including the UPS system in FSN1-DC1 . The work should not negatively affect our server systems. You can see which data center your…7h 0mResolved
Sep 9, 2026Maintenance work Backbone/Core - FSN1During the above-mentioned time frame, we will be carrying out maintenance work on the backbone/core infrastructure in FSN1. During this work network traffic _won't_ be interrupted as redundant system will carry…8h 9mResolved
Sep 7, 2026Maintenance at backbone connection between FRA - HEL1In the above-mentioned period, maintenance will be performed at the backbone connection between FRA - HEL1. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.7h 50mResolved
Sep 7, 2026Maintenance UPS systems in HEL1-DC1We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.2h 23mResolved
Sep 7, 2026Object Storage in location fsn1 degradedObject Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.3h 45mResolved
Sep 4, 2026Fault at DENICCurrently, there is a fault at the .de registry (DENIC). So you cannot order .de domains at the moment.1h 8mResolved
Sep 3, 2026UPS function tests in FSN1-DC18We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.1h 30mResolved
Sep 3, 2026UPS function tests in FSN1-DC20We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.2h 44mResolved
Sep 2, 2026Function tests on UPS and emergency power systems in FSN1-DC20We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.20h 44mResolved
Sep 2, 2026Load Balancers: maintenance work in FSN & NBGWe will be performing routine maintenance work on Load Balancers in FSN & NBG. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from…6h 22mResolved
Sep 2, 2026Maintenance work on Object Storage in NBG1We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.2h 48mResolved
Sep 2, 2026Load Balancers: maintenance work in all LocationsWe will be performing routine maintenance work on Load Balancers in all Locations. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or…4h 32mResolved
Aug 31, 2026Urgent maintenance on Load Balancers in FSN, NBG, and HELWe will perform urgent maintenance on the Load Balancers in FSN, NBG, and HEL. During this maintenance period, the Load Balancers will not be available for a short time. We expect the downtime for the Load Balancers…1h 31mResolved
Aug 28, 2026Telephone connection disruption - NBG1We are currently experiencing a disruption in the connection for our telephone support. Calls can be answered, but problems occur after approximately 30 seconds. Instead of calling support, please write a request using…2h 23mResolved
Aug 27, 2026Function tests on UPS and emergency power systems in FSN1-DC18We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.0 minResolved
Aug 27, 2026UPS function tests in FSN1-DC22We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.-60 minResolved
Aug 27, 2026Maintenance work on abuse systemIn the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.20 minResolved
Aug 26, 2026Maintenance at backbone connection between NBG1 - FRAIn the above-mentioned period, maintenance will be performed at the backbone connection between NBG1 - FRA. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.38h 8mResolved
Aug 26, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…3 minResolved
Aug 25, 2026Function tests on UPS and emergency power systems in FSN1-DC22We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.1h 0mResolved
Aug 25, 2026Object Storage in location NBG degradedDue to a hardware failure, the Object Storage Service is currently in a degraded state that requires urgent maintenance to prevent data loss. To speed up the recovery process, the Object Storage Service in NBG is…144h 56mResolved
Aug 25, 2026Load Balancers: maintenance work in HEL & HILWe will be performing routine maintenance work on Load Balancers in HEL & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from…5h 5mResolved
Aug 24, 2026Object Storage in location nbg1 degradedObject Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.2h 4mResolved
Aug 24, 2026Function tests on UPS and emergency power systems in FSN1-DC24We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.1h 0mResolved
Aug 23, 2026Object Storage in location hel1 degradedObject Storage service in location hel1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.2h 13mResolved
Aug 21, 2026Backbone connection fault between Frankfurt - HelsinkiWe are currently experiencing a fault in the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it here…167h 44mResolved
Aug 21, 2026Limited availability of Cloud Volumes in Hillsboro (HIL)Due to the continuous high demand and the limited availability of the necessary hardware components, the provisioning and extending of cloud volumes at our Hillsboro (HIL) location is currently only possible to a…482h 14mResolved
Aug 20, 2026Object Storage in location hel1 degradedObject Storage service in location hel1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.5h 18mResolved
Aug 20, 2026Maintenance work on billing functions and consumption dataDuring this time, we will be doing routine maintenance work which is why the following functions are temporarily not available: - Accounts - view/edit contact details - view/pay invoices - view transactions -…4 minResolved
Aug 19, 2026Load Balancers: maintenance work in ASH & HELWe will be performing routine maintenance work on Load Balancers in ASH & HEL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from…51h 31mResolved
Aug 19, 2026Load Balancers: maintenance work in SIN & HILWe will be performing routine maintenance work on Load Balancers in SIN & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from…26h 3mResolved
Aug 18, 2026Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - Location FSN1In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com), which will make it unavailable for a short time. Consequently, system updates and resource downloads…54 minResolved
Aug 18, 2026Maintenance emergency power system in HEL1-DC3We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.146h 43mResolved
Aug 18, 2026Object Storage in location nbg1 degradedObject Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.3h 47mResolved
Aug 17, 2026Object Storage in location NBG degradedThe Object Storage service in location NBG is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.1h 1mResolved
Aug 17, 2026Object Storage in location HEL degradedThe Object Storage service in location HEL is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.2h 9mResolved
Aug 17, 2026Maintenance work on abuse systemIn the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.23 minResolved
Aug 11, 2026Maintenance Hetzner Accounts (Invoices/Transactions)During this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). For this reason, the following features will not available: - Management of contact details - Invoice…37 minResolved
Aug 6, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…1h 11mResolved
Aug 5, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…15 minResolved
Aug 5, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…15 minResolved
Aug 5, 2026Maintenance at DENICThe .de registry (DENIC) will do routine maintenance work during the mentioned period. So you will not be able to order .de domains during that time.27 minResolved
Aug 5, 2026Maintenance of Cloud Products (Firewalls, Private Networks, IPs, DNS)We are conducting a planned maintenance on Cloud products. Creating, changing, or deleting those products can be unavailable for a brief moment.2h 1mResolved
Aug 5, 2026Outage of DENIC servicesDENIC is currently experiencing a service disruption This may result in limitations when checking domain availability and when performing operations related to .de domains. Thank you for your understanding.1h 7mResolved
Aug 4, 2026Maintenance work on Object Storage in HEL1We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.2h 25mResolved
Aug 4, 2026Maintenance work on Object Storage in FSN1We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.3h 42mResolved
Aug 4, 2026Maintenance work on Object Storage in NBG1We will perform planed maintenance work on our Object Storage. The goal is to increase the capacity in NBG1. During this time, short connection interruptions may occur.3h 18mResolved
Aug 3, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…5 minResolved
Aug 1, 2026Routing issue in our Europe backboneThere was a routing issue in our Europe backbone. This caused brief routing loops and packet loss. We apologize for the inconvenience. Thank you for your understanding.7 minResolved
Aug 1, 2026Object Storage in location fsn1 degradedObject Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.1h 55mResolved
Jul 30, 2026Temporary disruptions in traffic distribution across our authoritative DNS serversFor a brief period, there were disruptions in traffic distribution across our authoritative DNS servers. Some DNS queries were not resolved within the expected response time, which could temporarily result in higher…1h 35mResolved
Jul 29, 2026Cloud Leaf fault hel1-cloud1-leaf9We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf9. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…31h 14mResolved
Jul 29, 2026Cloud Leaf fault nbg1-cloud1-leaf97We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf97. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…34h 12mResolved
Jul 29, 2026Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - ASHIn the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the region ASH, which may briefly lead to system updates being interrupted in that region.13 minResolved
Jul 28, 2026Maintenance at backbone connection between Frankfurt - HelsinkiIn the above-mentioned period, maintenance will be performed at the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your…9h 59mResolved
Jul 28, 2026Cloud Resource Creation DelayCurrently there is a delay in creating or modifying resources in the Hetzner Cloud.1h 20mResolved
Jul 28, 2026Cloud Leaf fault hel1-cloud1-leaf16We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf16. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1h 22mResolved
Jul 27, 2026Cloud Leaf fault fsn1-cloud2-leaf17We are currently experiencing a fault on our cloud leaf fsn1-cloud2-leaf17. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…15h 44mResolved
Jul 24, 2026Cloud Leaf fault nbg1-cloud1-leaf88We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf88. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…247h 28mResolved
Jul 23, 2026Redirect from dns.hetzner.com to console.hetzner.com returns HTTP 404We are facing an unexpected behavior of our gateway which breaks the redirect from <a href="https://dns.hetzner.com" target="_blank" rel="noopener noreferrer">dns.hetzner.com</a> to <a href="https://console.hetzner.com"…271h 4mResolved
Jul 23, 2026Maintenance work on Object Storage in NBG1We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.274h 4mResolved
Jul 21, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…311h 19mResolved
Jul 21, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…312h 4mResolved
Jul 21, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…313h 4mResolved
Jul 21, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…313h 4mResolved
Jul 16, 2026UPS function tests in FSN1-DC10We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.441h 4mResolved
Jul 16, 2026Function tests on emergency power systems in HEL1-DC12We will do routine function tests on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.443h 4mResolved
Jul 16, 2026Urgent maintenance on Load BalancersWe will perform urgent maintenance on the Load Balancers. During this maintenance period, the Load Balancers we don't expect Downtime.443h 34mResolved
Jul 16, 2026Maintenance work on abuse systemIn the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.447h 34mResolved
Jul 15, 2026Function tests on UPS and emergency power systems in FSN1-DC10We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.465h 4mResolved
Jul 14, 2026Function tests on UPS and emergency power systems in FSN1-DC11We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.488h 4mResolved
Jul 14, 2026Function tests on UPS and emergency power systems in FSN1-DC15We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.489h 4mResolved
Jul 14, 2026Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com). Location FSN1In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com), which will make it unavailable for a short time. Consequently, system updates and resource downloads…492h 4mResolved
Jul 13, 2026Load Balancer Disruption in ASHWe are currently experiencing a partial disruption affecting some Load Balancers in ASH. Not all Load Balancers in this location are impacted. Our team is actively working on remediation and we will provide an update…515h 32mResolved
Jul 13, 2026Fault report on Cloud API and Hetzner ConsoleDue to a fault the Cloud API and the Hetzner Console are currently not available.515h 55mResolved
Jul 13, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers in all locations. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or…516h 4mResolved
Jul 11, 2026Fault report for Hetzner AccountsThere is currently a fault on Hetzner Accounts (https://accounts.hetzner.com) which affects the following features: - Update of client data - Invoice overview - Transaction overview - Management of payment data -…557h 24mResolved
Jul 8, 2026Object Storage in location fsn1 degradedObject Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.626h 56mResolved
Jul 8, 2026Maintenance UPS systems in FSN1-DC15We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.634h 4mResolved
Jul 8, 2026UPS function tests in NBG1-DC8We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.636h 34mResolved
Jul 7, 2026Function tests on UPS and emergency power systems in NBG1-DC8We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.657h 4mResolved
Jul 6, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…672h 4mResolved
Jul 6, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…673h 4mResolved
Jul 6, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…673h 4mResolved
Jul 3, 2026Urgent maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - SINIn the mentioned period, we will perform urgent maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the region SIN, which will make it unavailable for a short time.759h 4mResolved
Jul 2, 2026Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - HIL and SINIn the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the regions HIL and SIN, which may briefly lead to system updates being interrupted in those regions.781h 4mResolved
Jul 1, 2026Urgent Maintenance work on the Server Monitoring System (SysMon)In the mentioned period, we will perform urgent maintenance work on the Server Monitoring System (SysMon), which will make it unavailable for a short time.802h 4mResolved
Jul 1, 2026Maintenance work on Colocation Guest Wifi at FSN1, HEL1 and NBG1We will perform planned maintenance work on our Colocation Guest Wifi in FSN1, HEL1 and NBG1. During this time short connection interruptions may occur.804h 4mResolved
Jun 30, 2026Maintenance UPS systems in HEL1-DC1We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.831h 4mResolved
Jun 30, 2026Maintenance work on abuse systemIn the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.831h 34mResolved
Jun 29, 2026Cloud Leaf fault nbg1-cloud1-leaf107We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf107. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…849h 32mResolved
Jun 29, 2026Cloud Leaf fault nbg1-cloud1-leaf109We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf109. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…849h 39mResolved
Jun 27, 2026Router fault fsn1-core21We are currently experiencing a fault on our router fsn1-core21. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information…888h 49mResolved
Jun 25, 2026Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - ASHIn the mentioned period, we will perform maintenance work on the mirror infrastructure (mirror.hetzner.com / download.hetzner.com) in the ASH region, which will make it unavailable for a short time.948h 4mResolved
Jun 25, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load…949h 4mResolved
Jun 24, 2026Function tests on UPS and emergency power systems in FSN1-DC13We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.969h 4mResolved
Jun 24, 2026Function tests on UPS and emergency power systems in FSN1-DC4We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.972h 34mResolved
Jun 23, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…984h 4mResolved
Jun 22, 2026Partial Cloud Resource Creation DelayCurrently there is a delay in creating or modifying some resources in the Hetzner Cloud. These are primarily: - Cloud Server - Cloud Images (Backups & Snapshots) - Cloud Volumes Other resources might be affected too…1020h 48mResolved
Jun 22, 2026Load Balancers API: maintenance workDuring the specified period, maintenance work will be carried out on the Load Balancer API.1021h 4mResolved
Jun 18, 2026Urgent maintenance on Load Balancers in ASH, HIL & SINWe will perform urgent maintenance on the Load Balancers in ASH, HIL & SIN. During this maintenance period, the Load Balancers will not be available for a short time. We expect the downtime for the Load Balancers to…1117h 4mResolved
Jun 17, 2026Switch fault nbg1-cloud1-leaf109We are currently experiencing a fault on our switch nbg1-cloud1-leaf109. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1124h 5mResolved
Jun 17, 2026Switch fault nbg1-cloud1-leaf107We are currently experiencing a fault on our switch nbg1-cloud1-leaf107. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1124h 8mResolved
Jun 17, 2026Cloud Leaf fault nbg1-cloud1-leaf109We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf109. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1136h 31mResolved
Jun 17, 2026Cloud Leaf fault nbg1-cloud1-leaf107We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf107. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1136h 31mResolved
Jun 16, 2026Maintenance at nic.atThe .at registry (nic.at) will do routine maintenance work during the mentioned period. So you will not be able to order .at domains during that time.1156h 4mResolved
Jun 16, 2026UPS function tests in FSN1-DC24We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.1161h 4mResolved
Jun 16, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers in ASH & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from…1165h 4mResolved
Jun 14, 2026Cloud Leaf fault fsn1-cloud2-leaf51We are currently experiencing a fault on our cloud leaf fsn1-cloud2-leaf51. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1208h 48mResolved
Jun 13, 2026Load Balancers: Network issue in the load balancer cluster NBG1-LB02.Currently, some load balancers in the NBG1-LB02 load balancer cluster are not accessible. We are working on a solution.1243h 49mResolved
Jun 12, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…1248h 4mResolved
Jun 12, 2026Migration of Image Archive Compression Format to zstdAs part of our ongoing optimization efforts, we are migrating the compression format of our image archives from tar.gz to tar.zst (zstd) to significantly reduce installation times. The file extension of the archives has…—Investigating
Jun 11, 2026Maintenance work on billing functions and consumption dataDuring this time, we will be doing routine maintenance work which is why the following functions are temporarily not available: - Accounts - view/edit contact details - view/pay invoices - view transactions -…1272h 4mResolved
Jun 11, 2026Maintenance emergency power system in HEL1-DC1We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.1285h 29mResolved
Jun 9, 2026Cloud Leaf fault nbg1-cloud1-leaf124We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf124. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1329h 52mResolved
Jun 8, 2026Object Storage in location nbg1 degradedThe Object Storage service in the nbg1 location is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue.1350h 36mResolved
Jun 8, 2026Some newly created Object Storage buckets may not be available after creationThe Object Storage service in the fsn1 location is currently degraded. A small percentage of newly created buckets (<3%) may not be available after creation. We are already working on fixing the issue.1355h 5mResolved
Jun 4, 2026Object Storage in location hel1 degradedThe Object Storage service in the hel1 location is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue.1443h 34mResolved
Jun 4, 2026Maintenance emergency power system in DC9We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.1456h 4mResolved
Jun 3, 2026Limited support on 4th of June 2026Due to the public holiday in Bavaria on Thursday, 04th of June, our support will not be available on this day. Trouble-free operation and rapid problem solving are continuously ensured by teams in the data centers. If…1462h 4mResolved
Jun 3, 2026Maintenance work on abuse systemIn the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.1479h 34mResolved
Jun 1, 2026Backbone connection fault between Frankfurt - FalkensteinWe are currently experiencing a fault in the backbone connection between Frankfurt and Falkenstein. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it…1516h 30mResolved
Jun 1, 2026Maintenance emergency power system in FSN1-DC15We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.1519h 4mResolved
Jun 1, 2026Discontinued support for operating system openSUSE 15.6Since the official support for the operating system is very limited / is no longer available, we will discontinue support for the image openSUSE 15.6 and we will remove it from our official product portfolio beginning…1521h 4mResolved
May 31, 2026Object Storage in location fsn1 degradedCreating new buckets and credentials in the fsn1 location can be delayed.1550h 39mResolved
May 30, 2026Object Storage in location fsn1 degradedCreating new buckets and credentials in the fsn1 location can be delayed.1559h 19mResolved
May 29, 2026Object Storage in location nbg1 degradedObject Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.1584h 36mResolved
May 29, 2026Creation of Object Storage Buckets in location fsn1 degradedCreating new Buckets in location fsn1 can be delayed.1598h 4mResolved
May 27, 2026Maintenance on router nbg1-core12Maintenance work will be carried out on the nbg1-core12 router during the above-mentioned period. Due to our redundant setup, there should be no disruptions. If you are a customer of a redundant uplink in colocation…1645h 4mResolved
May 24, 2026Limited support on 25 May 2026Due to the public holiday in Bavaria on Monday, 25 May, our support will not be available on this day. Trouble-free operation and rapid problem solving are continuously ensured by teams in the data centers. If you use…1702h 4mResolved
May 21, 2026Cloud NBG1 Network infrastructure maintenanceWe are going to perform a maintenance on our NBG1 cloud core network infrastructure. During the maintenance the redundancy of the NBG1 cloud network will be reduced.1790h 4mResolved
May 20, 2026UPS function tests in HEL1-DC9We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.1814h 4mResolved
May 19, 2026Rescue system login with SSH key does not workCurrently, there are problems with SSH key login in the rescue system. If you select an SSH key when you enable the rescue system, it can happen that the SSH key nonetheless is not set up in the rescue system. Log in to…1834h 19mResolved
May 19, 2026Maintenance ActivitiesWe will be performing maintenance during the specified time. During this period, there may be brief interruptions or limited availability of the API.1838h 4mResolved
May 19, 2026Maintenance UPS systems in HEL1-DC9We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.1839h 4mResolved
May 18, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…1848h 4mResolved
May 18, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…1848h 34mResolved
May 18, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…1848h 34mResolved
May 13, 2026Limited support on 14 May 2026Due to the public holiday on Thursday, May 14, our support is not available on this day. The trouble-free operation as well as a quick problem solution are continuously ensured by teams in the data centers. If you are…1966h 4mResolved
May 12, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…1993h 4mResolved
May 12, 2026Maintenance emergency power system in HEL1-DC5We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.2008h 4mResolved
May 12, 2026Maintenance at backbone connection between Falkenstein - FrankfurtIn the above-mentioned period, maintenance will be performed at the backbone connection between Falkenstein - Frankfurt This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your…2012h 4mResolved
May 11, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…2016h 4mResolved
May 11, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…2016h 34mResolved
May 11, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…2016h 34mResolved
May 11, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers in nbg1, fsn1, hel1. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers…2027h 34mResolved
May 7, 2026Maintenance emergency power system in HEL1-DC4We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.2124h 4mResolved

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How to Read This Hetzner Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Hetzner acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Hetzner outage in this window ran 88d 12h, against a mean recovery of 21d 13h. If you depend on Hetzner in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.