Hetzner Outage History

191 incidents recorded over the last 365 days, 179 of them resolved, 6 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Hetzner status20.53% uptime history

Every Recorded Hetzner Incident

Hetzner incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 7, 2026Maintenance at backbone connection between FRA - HEL1In the above-mentioned period, maintenance will be performed at the backbone connection between FRA - HEL1. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.7h 0mScheduled
Aug 27, 2026UPS function tests in FSN1-DC22We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.1h 0mScheduled
Aug 26, 2026Maintenance at backbone connection between NBG1 - FRAIn the above-mentioned period, maintenance will be performed at the backbone connection between NBG1 - FRA. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your understanding.4h 1mScheduled
Aug 25, 2026Function tests on UPS and emergency power systems in FSN1-DC22We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.1h 0mScheduled
Aug 25, 2026Load Balancers: maintenance work in HEL & HILWe will be performing routine maintenance work on Load Balancers in HEL & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from…2h 0mScheduled
Aug 24, 2026Function tests on UPS and emergency power systems in FSN1-DC24We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.1h 0mScheduled
Aug 23, 2026Object Storage in location hel1 degradedObject Storage service in location hel1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.2h 13mResolved
Aug 21, 2026Backbone connection fault between Frankfurt - HelsinkiWe are currently experiencing a fault in the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it here…—Investigating
Aug 21, 2026Limited availability of Cloud Volumes in Hillsboro (HIL)Due to the continuous high demand and the limited availability of the necessary hardware components, the provisioning and extending of cloud volumes at our Hillsboro (HIL) location is currently only possible to a…—Investigating
Aug 20, 2026Object Storage in location hel1 degradedObject Storage service in location hel1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.5h 18mResolved
Aug 20, 2026Maintenance work on billing functions and consumption dataDuring this time, we will be doing routine maintenance work which is why the following functions are temporarily not available: - Accounts - view/edit contact details - view/pay invoices - view transactions -…4 minResolved
Aug 19, 2026Load Balancers: maintenance work in ASH & HELWe will be performing routine maintenance work on Load Balancers in ASH & HEL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from…51h 31mResolved
Aug 19, 2026Load Balancers: maintenance work in SIN & HILWe will be performing routine maintenance work on Load Balancers in SIN & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from…26h 3mResolved
Aug 18, 2026Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - Location FSN1In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com), which will make it unavailable for a short time. Consequently, system updates and resource downloads…54 minResolved
Aug 18, 2026Maintenance emergency power system in HEL1-DC3We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.146h 43mResolved
Aug 18, 2026Object Storage in location nbg1 degradedObject Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.3h 47mResolved
Aug 17, 2026Object Storage in location NBG degradedThe Object Storage service in location NBG is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.1h 1mResolved
Aug 17, 2026Object Storage in location HEL degradedThe Object Storage service in location HEL is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.2h 9mResolved
Aug 17, 2026Maintenance work on abuse systemIn the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.23 minResolved
Aug 11, 2026Maintenance Hetzner Accounts (Invoices/Transactions)During this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). For this reason, the following features will not available: - Management of contact details - Invoice…37 minResolved
Aug 6, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…1h 11mResolved
Aug 5, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…15 minResolved
Aug 5, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…15 minResolved
Aug 5, 2026Maintenance at DENICThe .de registry (DENIC) will do routine maintenance work during the mentioned period. So you will not be able to order .de domains during that time.27 minResolved
Aug 5, 2026Maintenance of Cloud Products (Firewalls, Private Networks, IPs, DNS)We are conducting a planned maintenance on Cloud products. Creating, changing, or deleting those products can be unavailable for a brief moment.2h 1mResolved
Aug 5, 2026Outage of DENIC servicesDENIC is currently experiencing a service disruption This may result in limitations when checking domain availability and when performing operations related to .de domains. Thank you for your understanding.1h 7mResolved
Aug 4, 2026Maintenance work on Object Storage in HEL1We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.2h 25mResolved
Aug 4, 2026Maintenance work on Object Storage in NBG1We will perform planed maintenance work on our Object Storage. The goal is to increase the capacity in NBG1. During this time, short connection interruptions may occur.3h 18mResolved
Aug 4, 2026Maintenance work on Object Storage in FSN1We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.3h 42mResolved
Aug 3, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…5 minResolved
Aug 1, 2026Routing issue in our Europe backboneThere was a routing issue in our Europe backbone. This caused brief routing loops and packet loss. We apologize for the inconvenience. Thank you for your understanding.7 minResolved
Aug 1, 2026Object Storage in location fsn1 degradedObject Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.1h 55mResolved
Jul 30, 2026Temporary disruptions in traffic distribution across our authoritative DNS serversFor a brief period, there were disruptions in traffic distribution across our authoritative DNS servers. Some DNS queries were not resolved within the expected response time, which could temporarily result in higher…1h 35mResolved
Jul 29, 2026Cloud Leaf fault hel1-cloud1-leaf9We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf9. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…31h 14mResolved
Jul 29, 2026Cloud Leaf fault nbg1-cloud1-leaf97We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf97. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…34h 12mResolved
Jul 29, 2026Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - ASHIn the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the region ASH, which may briefly lead to system updates being interrupted in that region.13 minResolved
Jul 28, 2026Maintenance at backbone connection between Frankfurt - HelsinkiIn the above-mentioned period, maintenance will be performed at the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your…9h 59mResolved
Jul 28, 2026Cloud Resource Creation DelayCurrently there is a delay in creating or modifying resources in the Hetzner Cloud.1h 20mResolved
Jul 28, 2026Cloud Leaf fault hel1-cloud1-leaf16We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf16. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1h 22mResolved
Jul 27, 2026Cloud Leaf fault fsn1-cloud2-leaf17We are currently experiencing a fault on our cloud leaf fsn1-cloud2-leaf17. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…15h 44mResolved
Jul 24, 2026Cloud Leaf fault nbg1-cloud1-leaf88We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf88. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…247h 28mResolved
Jul 23, 2026Redirect from dns.hetzner.com to console.hetzner.com returns HTTP 404We are facing an unexpected behavior of our gateway which breaks the redirect from <a href="https://dns.hetzner.com" target="_blank" rel="noopener noreferrer">dns.hetzner.com</a> to <a href="https://console.hetzner.com"…271h 4mResolved
Jul 23, 2026Maintenance work on Object Storage in NBG1We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.274h 4mResolved
Jul 21, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…311h 19mResolved
Jul 21, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…312h 4mResolved
Jul 21, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…313h 4mResolved
Jul 21, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…313h 4mResolved
Jul 16, 2026UPS function tests in FSN1-DC10We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.441h 4mResolved
Jul 16, 2026Function tests on emergency power systems in HEL1-DC12We will do routine function tests on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.443h 4mResolved
Jul 16, 2026Urgent maintenance on Load BalancersWe will perform urgent maintenance on the Load Balancers. During this maintenance period, the Load Balancers we don't expect Downtime.443h 34mResolved
Jul 16, 2026Maintenance work on abuse systemIn the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.447h 34mResolved
Jul 15, 2026Function tests on UPS and emergency power systems in FSN1-DC10We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.465h 4mResolved
Jul 14, 2026Function tests on UPS and emergency power systems in FSN1-DC11We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.488h 4mResolved
Jul 14, 2026Function tests on UPS and emergency power systems in FSN1-DC15We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.489h 4mResolved
Jul 14, 2026Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com). Location FSN1In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com), which will make it unavailable for a short time. Consequently, system updates and resource downloads…492h 4mResolved
Jul 13, 2026Load Balancer Disruption in ASHWe are currently experiencing a partial disruption affecting some Load Balancers in ASH. Not all Load Balancers in this location are impacted. Our team is actively working on remediation and we will provide an update…515h 32mResolved
Jul 13, 2026Fault report on Cloud API and Hetzner ConsoleDue to a fault the Cloud API and the Hetzner Console are currently not available.515h 55mResolved
Jul 13, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers in all locations. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or…516h 4mResolved
Jul 11, 2026Fault report for Hetzner AccountsThere is currently a fault on Hetzner Accounts (https://accounts.hetzner.com) which affects the following features: - Update of client data - Invoice overview - Transaction overview - Management of payment data -…557h 24mResolved
Jul 8, 2026Object Storage in location fsn1 degradedObject Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.626h 56mResolved
Jul 8, 2026Maintenance UPS systems in FSN1-DC15We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.634h 4mResolved
Jul 8, 2026UPS function tests in NBG1-DC8We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.636h 34mResolved
Jul 7, 2026Function tests on UPS and emergency power systems in NBG1-DC8We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.657h 4mResolved
Jul 6, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…672h 4mResolved
Jul 6, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…673h 4mResolved
Jul 6, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…673h 4mResolved
Jul 3, 2026Urgent maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - SINIn the mentioned period, we will perform urgent maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the region SIN, which will make it unavailable for a short time.759h 4mResolved
Jul 2, 2026Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - HIL and SINIn the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the regions HIL and SIN, which may briefly lead to system updates being interrupted in those regions.781h 4mResolved
Jul 1, 2026Urgent Maintenance work on the Server Monitoring System (SysMon)In the mentioned period, we will perform urgent maintenance work on the Server Monitoring System (SysMon), which will make it unavailable for a short time.802h 4mResolved
Jul 1, 2026Maintenance work on Colocation Guest Wifi at FSN1, HEL1 and NBG1We will perform planned maintenance work on our Colocation Guest Wifi in FSN1, HEL1 and NBG1. During this time short connection interruptions may occur.804h 4mResolved
Jun 30, 2026Maintenance UPS systems in HEL1-DC1We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.831h 4mResolved
Jun 30, 2026Maintenance work on abuse systemIn the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.831h 34mResolved
Jun 29, 2026Cloud Leaf fault nbg1-cloud1-leaf107We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf107. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…849h 32mResolved
Jun 29, 2026Cloud Leaf fault nbg1-cloud1-leaf109We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf109. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…849h 39mResolved
Jun 27, 2026Router fault fsn1-core21We are currently experiencing a fault on our router fsn1-core21. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information…888h 49mResolved
Jun 25, 2026Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - ASHIn the mentioned period, we will perform maintenance work on the mirror infrastructure (mirror.hetzner.com / download.hetzner.com) in the ASH region, which will make it unavailable for a short time.948h 4mResolved
Jun 25, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load…949h 4mResolved
Jun 24, 2026Function tests on UPS and emergency power systems in FSN1-DC13We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.969h 4mResolved
Jun 24, 2026Function tests on UPS and emergency power systems in FSN1-DC4We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.972h 34mResolved
Jun 23, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…984h 4mResolved
Jun 22, 2026Partial Cloud Resource Creation DelayCurrently there is a delay in creating or modifying some resources in the Hetzner Cloud. These are primarily: - Cloud Server - Cloud Images (Backups & Snapshots) - Cloud Volumes Other resources might be affected too…1020h 48mResolved
Jun 22, 2026Load Balancers API: maintenance workDuring the specified period, maintenance work will be carried out on the Load Balancer API.1021h 4mResolved
Jun 18, 2026Urgent maintenance on Load Balancers in ASH, HIL & SINWe will perform urgent maintenance on the Load Balancers in ASH, HIL & SIN. During this maintenance period, the Load Balancers will not be available for a short time. We expect the downtime for the Load Balancers to…1117h 4mResolved
Jun 17, 2026Switch fault nbg1-cloud1-leaf109We are currently experiencing a fault on our switch nbg1-cloud1-leaf109. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1124h 5mResolved
Jun 17, 2026Switch fault nbg1-cloud1-leaf107We are currently experiencing a fault on our switch nbg1-cloud1-leaf107. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1124h 8mResolved
Jun 17, 2026Cloud Leaf fault nbg1-cloud1-leaf109We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf109. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1136h 31mResolved
Jun 17, 2026Cloud Leaf fault nbg1-cloud1-leaf107We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf107. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1136h 31mResolved
Jun 16, 2026Maintenance at nic.atThe .at registry (nic.at) will do routine maintenance work during the mentioned period. So you will not be able to order .at domains during that time.1156h 4mResolved
Jun 16, 2026UPS function tests in FSN1-DC24We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.1161h 4mResolved
Jun 16, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers in ASH & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from…1165h 4mResolved
Jun 14, 2026Cloud Leaf fault fsn1-cloud2-leaf51We are currently experiencing a fault on our cloud leaf fsn1-cloud2-leaf51. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1208h 48mResolved
Jun 13, 2026Load Balancers: Network issue in the load balancer cluster NBG1-LB02.Currently, some load balancers in the NBG1-LB02 load balancer cluster are not accessible. We are working on a solution.1243h 49mResolved
Jun 12, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…1248h 4mResolved
Jun 12, 2026Migration of Image Archive Compression Format to zstdAs part of our ongoing optimization efforts, we are migrating the compression format of our image archives from tar.gz to tar.zst (zstd) to significantly reduce installation times. The file extension of the archives has…—Investigating
Jun 11, 2026Maintenance work on billing functions and consumption dataDuring this time, we will be doing routine maintenance work which is why the following functions are temporarily not available: - Accounts - view/edit contact details - view/pay invoices - view transactions -…1272h 4mResolved
Jun 11, 2026Maintenance emergency power system in HEL1-DC1We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.1285h 29mResolved
Jun 9, 2026Cloud Leaf fault nbg1-cloud1-leaf124We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf124. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…1329h 52mResolved
Jun 8, 2026Object Storage in location nbg1 degradedThe Object Storage service in the nbg1 location is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue.1350h 36mResolved
Jun 8, 2026Some newly created Object Storage buckets may not be available after creationThe Object Storage service in the fsn1 location is currently degraded. A small percentage of newly created buckets (<3%) may not be available after creation. We are already working on fixing the issue.1355h 5mResolved
Jun 4, 2026Object Storage in location hel1 degradedThe Object Storage service in the hel1 location is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue.1443h 34mResolved
Jun 4, 2026Maintenance emergency power system in DC9We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.1456h 4mResolved
Jun 3, 2026Limited support on 4th of June 2026Due to the public holiday in Bavaria on Thursday, 04th of June, our support will not be available on this day. Trouble-free operation and rapid problem solving are continuously ensured by teams in the data centers. If…1462h 4mResolved
Jun 3, 2026Maintenance work on abuse systemIn the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.1479h 34mResolved
Jun 1, 2026Backbone connection fault between Frankfurt - FalkensteinWe are currently experiencing a fault in the backbone connection between Frankfurt and Falkenstein. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it…1516h 30mResolved
Jun 1, 2026Maintenance emergency power system in FSN1-DC15We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.1519h 4mResolved
Jun 1, 2026Discontinued support for operating system openSUSE 15.6Since the official support for the operating system is very limited / is no longer available, we will discontinue support for the image openSUSE 15.6 and we will remove it from our official product portfolio beginning…1521h 4mResolved
May 31, 2026Object Storage in location fsn1 degradedCreating new buckets and credentials in the fsn1 location can be delayed.1550h 39mResolved
May 30, 2026Object Storage in location fsn1 degradedCreating new buckets and credentials in the fsn1 location can be delayed.1559h 19mResolved
May 29, 2026Object Storage in location nbg1 degradedObject Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.1584h 36mResolved
May 29, 2026Creation of Object Storage Buckets in location fsn1 degradedCreating new Buckets in location fsn1 can be delayed.1598h 4mResolved
May 27, 2026Maintenance on router nbg1-core12Maintenance work will be carried out on the nbg1-core12 router during the above-mentioned period. Due to our redundant setup, there should be no disruptions. If you are a customer of a redundant uplink in colocation…1645h 4mResolved
May 24, 2026Limited support on 25 May 2026Due to the public holiday in Bavaria on Monday, 25 May, our support will not be available on this day. Trouble-free operation and rapid problem solving are continuously ensured by teams in the data centers. If you use…1702h 4mResolved
May 21, 2026Cloud NBG1 Network infrastructure maintenanceWe are going to perform a maintenance on our NBG1 cloud core network infrastructure. During the maintenance the redundancy of the NBG1 cloud network will be reduced.1790h 4mResolved
May 20, 2026UPS function tests in HEL1-DC9We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.1814h 4mResolved
May 19, 2026Rescue system login with SSH key does not workCurrently, there are problems with SSH key login in the rescue system. If you select an SSH key when you enable the rescue system, it can happen that the SSH key nonetheless is not set up in the rescue system. Log in to…1834h 19mResolved
May 19, 2026Maintenance ActivitiesWe will be performing maintenance during the specified time. During this period, there may be brief interruptions or limited availability of the API.1838h 4mResolved
May 19, 2026Maintenance UPS systems in HEL1-DC9We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.1839h 4mResolved
May 18, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…1848h 4mResolved
May 18, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…1848h 34mResolved
May 18, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…1848h 34mResolved
May 13, 2026Limited support on 14 May 2026Due to the public holiday on Thursday, May 14, our support is not available on this day. The trouble-free operation as well as a quick problem solution are continuously ensured by teams in the data centers. If you are…1966h 4mResolved
May 12, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…1993h 4mResolved
May 12, 2026Maintenance emergency power system in HEL1-DC5We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.2008h 4mResolved
May 12, 2026Maintenance at backbone connection between Falkenstein - FrankfurtIn the above-mentioned period, maintenance will be performed at the backbone connection between Falkenstein - Frankfurt This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your…2012h 4mResolved
May 11, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…2016h 4mResolved
May 11, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…2016h 34mResolved
May 11, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…2016h 34mResolved
May 11, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers in nbg1, fsn1, hel1. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers…2027h 34mResolved
May 7, 2026Maintenance emergency power system in HEL1-DC4We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.2124h 4mResolved
May 7, 2026UPS function tests in NBG1-DC5We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.2126h 4mResolved
May 7, 2026Cloud Leaf fault hel1-cloud1-leaf44We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf44. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…2131h 46mResolved
May 7, 2026Maintenance at backbone connection between Falkenstein - FrankfurtIn the above-mentioned period, maintenance will be performed at the backbone connection between Falkenstein - Frankfurt This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your…2132h 4mResolved
May 6, 2026Problems on checking .at domain availabilityCurrently there is an error with checking the availability of .at domains. Because of this registering .at domains is also not possible at the moment.2141h 14mResolved
May 6, 2026Function tests on UPS and emergency power systems in NBG1-DC5We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.2144h 4mResolved
May 5, 2026Fault report on recursive DNS for "de" domainsDue to a fault, there is currently limited availability to the recursive DNS resolution for "de" domains.2160h 4mResolved
May 5, 2026Object Storage in location hel1 degradedObject Storage service in location hel1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.2166h 59mResolved
May 5, 2026Object Storage in location nbg1 degradedObject Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.2166h 59mResolved
May 5, 2026Object Storage in location fsn1 degradedObject Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.2167h 0mResolved
May 5, 2026Planned maintenance for leaf nbg1-cloud1-leaf63We would like to inform you of an upcoming maintenance operation on central network components of our cloud infrastructure. The maintenance is scheduled for 2026-05-05 10:45:00 +0200 and is expected to take…2171h 19mResolved
May 4, 2026Hetzner Accounts routine maintenance workDuring this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). You will not have access to Hetzner Accounts or these other user interfaces: - Hetzner Console…2184h 4mResolved
May 4, 2026Maintenance work on the webmail system (webmail.your-server.de)Due to maintenance work, our webmail system will be unavailable during this specified time period. This will affect the login at https://webmail.your-server.de, as well as ActiveSync for the managed server and web…2184h 4mResolved
May 4, 2026Robot routine maintenance workDuring this time, we will be doing routine maintenance work on Robot. You will not have access to Robot or these other user interfaces: - Robot (https://robot.hetzner.com) - Robot Web Service…2184h 4mResolved
May 4, 2026Maintenance work on Object Storage in FSN1We will perform planed maintenance work on our FSN1 Object Storage. During this time, short connection interruptions may occur.2194h 4mResolved
Apr 30, 2026Limited support on 1 May 2026Due to the public holiday on Thursday , May 1, our support is not available on this day. The trouble-free operation as well as a quick problem solution are continuously ensured by teams in the data centers. If you are…2278h 4mResolved
Apr 29, 2026Load Balancer: Creation and Updates Temporarily UnavailableWe are currently experiencing issues with the creation and updating of load balancers. Our team is actively investigating the problem. We apologize for any inconvenience and will provide updates as soon as possible.2312h 38mResolved
Apr 29, 2026Load Balancer: Private network creation and updates disrupted in FSN1Creation and updates of private network creation for load balancers is currently disrupted in FSN. You may not be able to create or update private networks.2317h 34mResolved
Apr 29, 2026Maintenance at backbone connection between Falkenstein - FrankfurtIn the above-mentioned period, maintenance will be performed at the backbone connection between Falkenstein - Frankfurt This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your…2324h 4mResolved
Apr 28, 2026UPS function tests in FSN1-DC11We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.2342h 4mResolved
Apr 28, 2026Maintenance at backbone connection between Falkenstein <=> FrankfurtIn the above-mentioned period, maintenance will be performed at the backbone connection between Falkenstein <=> Frankfurt. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your…2348h 4mResolved
Apr 27, 2026Delay in the assignment or removal of floating and primary IPsCurrently, there are delays in the Hetzner Cloud regarding the assignment and removal of floating and primary IP resources.2358h 44mResolved
Apr 27, 2026Starting of automatic migrations of zones with API tokenAs outlined in our migration timeline [1] to the new DNS in Hetzner Console, we start migrating zones with API token. This will break the usage of third-party clients that still uses the old DNS API. [1]…2359h 28mResolved
Apr 27, 2026Function tests on UPS and emergency power systems in FSN1-DC11We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.2361h 4mResolved
Apr 27, 2026Maintenance emergency power system in FSN1-DC1We will perform routine maintenance work on our emergency power systems. Due to the redundant design of our power supply systems, we do not expect any issues.2362h 4mResolved
Apr 27, 2026Cloud Leaf fault nbg1-cloud1-leaf17We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf17. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…2365h 21mResolved
Apr 26, 2026Planned maintenance work on the Hetzner ForumThe Hetzner Forum will be put into maintenance mode during this period for maintenance work and will be temporarily unavailable. We are performing software updates.2377h 4mResolved
Apr 24, 2026Load Balancer: Creation of managed certificates disruptedWe are currently experiencing an outage affecting managed certificate creation for our load balancer product. Existing certificates remain unaffected. We are investigating.2431h 42mResolved
Apr 23, 2026Accessibility of load balancers is impairedSome Load Balancers are not avaliable from the Internet2460h 31mResolved
Apr 23, 2026Maintenance UPS systems in FSN1-DC1We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.2462h 4mResolved
Apr 22, 2026Cloud Leaf fault nbg1-cloud1-leaf92We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf92. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…2480h 2mResolved
Apr 22, 2026Cloud Leaf fault fsn1-cloud2-leaf84We are currently experiencing a fault on our cloud leaf fsn1-cloud2-leaf84. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more…2482h 29mResolved
Apr 22, 2026Load Balancer: Private network outage in FSNWe are currently experiencing issues with private networks in our Falkenstein (FSN) location. Our team is investigating.2485h 38mResolved
Apr 22, 2026Maintenance on the authoritative DNS servers helium.ns.hetzner.de, robotns3.second-ns.com, ns3.second-ns.deDue to scheduled maintenance, the authoritative DNS servers helium.ns.hetzner.de, robotns3.second-ns.com, ns3.second-ns.de may experience limited availability during this period. There may be restrictions on domain…2487h 4mResolved
Apr 21, 2026Maintenance at backbone connection between FRA - FSNThe previously announced maintenance for 28.04.2026 was cancelled by the provider. In the above-mentioned period, maintenance will be performed at the backbone connection between FRA - FSN. This may lead to brief…2496h 4mResolved
Apr 21, 2026Fault report for UPS systems in FSN1-DC11We have encountered an outage of UPS systems in FSN1-DC11. Our technicians are analyzing the cause and working on a solution at utmost urgency. Server operation is not affected. We are going to inform you on this page…2499h 50mResolved
Apr 21, 2026Maintenance work Backbone/Core - FSN1During the above-mentioned time frame, we will be carrying out maintenance work on the backbone/core infrastructure in FSN1. During this work network traffic _won't_ be interrupted as redundant system will carry…2510h 4mResolved
Apr 20, 2026Limited support on April 20 from 11 a.m. to 12 p.m.Due to an internal event, support will be limited on April 20 from 11:00 a.m. to 12:00 p.m. Support at the data centers will remain fully available during this time.2531h 4mResolved
Apr 20, 2026Maintenance UPS systems in HEL1-DC4We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.2534h 4mResolved
Apr 20, 2026Maintenance UPS systems in HEL1-DC8We will perform routine maintenance work on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.2534h 4mResolved
Apr 19, 2026Load Balancer: Node BGP Connection Interruption in NBG1A load balancer host server in NBG1 lost its BGP connection. Between April 19, 2026, at 3:55 a.m. UTC+0 to April 20, 2026, at 4:10 a.m. UTC+0, load balancers on that node experienced a connection interruption.2560h 9mResolved
Apr 16, 2026Processing Times for Domain Requests and Billing InquiriesDue to the current high volume of support requests, processing times for domain requests and billing inquiries may be longer than usual. To ensure your request is processed as quickly as possible, please use our contact…—Investigating
Apr 15, 2026Object Storage in location nbg1 degradedObject Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.2641h 0mResolved
Apr 14, 2026Maintenance work on power supply systems in FSN1-DC16We will do routine maintenance work on our power supply systems. Due to the redundant design of our power supply systems, we do not expect any issues.2679h 4mResolved
Apr 13, 2026Urgent maintenance on Load Balancers in FSN1 & HEL1We will perform urgent maintenance on the Load Balancers in FSN1 & HEL1. During this maintenance period, the Load Balancers will not be available for a short time. We expect the downtime for the Load Balancers to last…2697h 52mResolved
Apr 12, 2026Object Storage in location fsn1 degradedThe Object Storage service in location fsn1 is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.2717h 4mResolved
Apr 10, 2026Maintenance work on abuse systemIn the mentioned period, we will be performing routine maintenance work on the abuse system. So we will not be able to process abuse tickets during that time, and you will not be able to use our abuse form.2776h 4mResolved
Apr 9, 2026UPS function tests in NBG1-DC1We will do routine function tests on our UPS systems. Due to the redundant design of our power supply systems, we do not expect any issues.2795h 49mResolved
Apr 9, 2026Object Storage in location nbg1 degradedObject Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.2801h 45mResolved
Apr 8, 2026Object Storage in location fsn1 degradedObject Storage service in location fsn1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.2813h 18mResolved
Apr 8, 2026Fault report on Cloud API and Hetzner ConsoleDue to a fault the Cloud API and the Hetzner Console are currently not available.2818h 31mResolved
Apr 7, 2026Maintenance at backbone connection between Falkenstein <=> FrankfurtIn the above-mentioned period, maintenance will be performed at the backbone connection between Falkenstein <=> Frankfurt. This may lead to brief latency issues. We apologize for any inconvenience. Thank you for your…2830h 5mResolved
Apr 7, 2026Load Balancers: maintenance workWe will be performing routine maintenance work on Load Balancers. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load…2845h 4mResolved
Apr 4, 2026Object Storage in location nbg1 degradedObject Storage service in location nbg1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.2901h 0mResolved
Apr 2, 2026Limited support during the Easter holidaysOn Friday, 3 April, and Monday, 6 April there will be limited support. konsoleH: During this period, you can contact our paid on-call service via your konsoleH administration interface. Robot: Service technicians at…2950h 4mResolved
Apr 2, 2026Fault report volume pool 1Due to a current error, volumes located in volume pool 1 are not available.2956h 34mResolved
Apr 1, 2026Function tests on UPS and emergency power systems in NBG1-DC1We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.2981h 34mResolved
Mar 26, 2026Limited availability of cloud instancesDue to the continuing high demand and the limited availability of required hardware components, the provisioning of cloud servers at our locations is currently only possible to a limited extent. Given this situation…—Investigating
Mar 10, 2026Optimized user flow for registration and login to Hetzner AccountsToday, we updated the registration process and login for Hetzner Accounts. The customized design and improved user flow now make the ordering process and usage easier and faster.3515h 34mResolved
Mar 5, 2026Object Storage in location NBG1 degradedDue to ongoing capacity constraints, we will be reducing the available write limitations for some existing buckets on NBG1 effective 05.03.2026. This measure affects existing buckets only – newly created buckets are not…3629h 27mResolved
Jan 15, 2026High traffic of Object Storage may lead to timeoutsWe are currently experiencing exceptionally high traffic which may result in occasional request timeouts. Our team is already working intensively on expanding our hardware capacity. Thank you for your patience.—Investigating
Jan 10, 2026New Dedicated System for Network Abuse CasesGoing forward, network abuse cases will be handled in a dedicated system just for network abuse. This also allows you to view all log files generated in this abuse case and thus better identify the cause of the…4917h 4mResolved
Jan 9, 2026Shutdown of DNS Console (dns.hetzner.com) in May 2026As described in the documentation [1], the DNS Console is being shut down in May 2026. Please migrate existing DNS Console zones to the new DNS in Hetzner Console. Please keep in mind to look at the migration…4953h 56mResolved

How to Read This Hetzner Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Hetzner acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Hetzner outage in this window ran 206d 9h, against a mean recovery of 56d 17h. If you depend on Hetzner in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.