Hevo Outage History

45 incidents recorded over the last 365 days, 25 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Hevo status100.00% uptime history

Every Recorded Hevo Incident

Hevo incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 21, 2026Edge Pipeline Ingestion Delay- Due to AWS OutageThis incident has been resolved. The AWS incident affecting Hevo Edge has been resolved, and affected pipelines have returned to normal processing. We’ve completed recovery checks and confirmed that the affected…31 minResolved
Aug 2, 2026Degraded performance in US clusterThis incident has been resolved.10h 24mResolved
Jul 30, 2026Google Ads Pipeline Failures Affecting Ad Group and Campaign ObjectsThis incident has been resolved.22h 43mResolved
Jul 19, 2026Meta Ads API Degraded PerformanceThis incident has been resolved.16 minResolved
Jul 16, 2026UI Services Down due to AWS outageThis incident has been resolved.3h 13mResolved
Jun 17, 2026Connection Failures for Redshift > Sources/Destinations configured with SSH tunnelThis incident has been resolved.16h 7mResolved
Jun 12, 2026Facebook Ads Source Connectors FailureThis incident has been resolved.1h 37mResolved
Jun 4, 2026Event Processing Delays of Up to 30 Minutes.We observed elevated error rates in the Event Consumption service between 05:02 PM and 05:25 PM IST, which resulted in delays in event processing. Our Engineering team identified the issue, mitigated the impact, and…0 minResolved
May 11, 2026Degraded performance in Asia regionThis incident has been resolved.1h 37mResolved
May 9, 2026Ingestion Lag IssueThis incident has been resolved.137h 23mResolved
May 6, 2026Scheduled Maintenance Notice – INDIA Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines]The scheduled maintenance has been completed.1h 30mScheduled
May 5, 2026Scheduled Maintenance Notice [DELAYED] – US Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines]The scheduled maintenance has been completed.1h 30mScheduled
May 4, 2026Scheduled Maintenance Notice – US2 Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines]The scheduled maintenance has been completed.1h 30mScheduled
Apr 30, 2026Scheduled Maintenance Notice – ASIA Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines]The scheduled maintenance has been completed.1h 30mScheduled
Apr 30, 2026Scheduled Maintenance Notice – EU Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines]The scheduled maintenance has been completed.1h 30mScheduled
Apr 29, 2026Scheduled Maintenance Notice – AU Region MySQL Version Upgrade [Hevo – Standard & Edge Pipelines]The scheduled maintenance has been completed.1h 30mScheduled
Apr 23, 2026Degraded Performance in the US-GCP RegionThis incident has been resolved.2h 0mResolved
Apr 16, 2026Some Redshift destinations are failing, impacting data loads.This incident has been resolved.2h 59mResolved
Apr 16, 2026Scheduled Maintenance Notice – US-GCP Region Downtime [Hevo Standard Pipeline]This maintenance has been cancelled and will not be performed as originally scheduled. There is no impact to services.1h 0mScheduled
Apr 15, 2026Scheduled Maintenance Notice – US2 Region Downtime [Hevo Standard Pipeline]The scheduled maintenance has been completed.1h 0mScheduled
Apr 15, 2026Degraded Performance in the US-GCP RegionThis incident has been resolved.4h 40mResolved
Apr 14, 2026Scheduled Maintenance Notice – US Region Downtime [Hevo Standard Pipeline]The scheduled maintenance has been completed.2h 0mScheduled
Apr 13, 2026Scheduled Maintenance Notice – EU Region Downtime [Hevo Standard Pipeline]Scheduled maintenance is still in progress. We will provide updates as necessary.30 minScheduled
Apr 13, 2026Scheduled Maintenance Notice – EU Region Downtime [Hevo Standard Pipeline]The scheduled maintenance has been completed.1h 30mScheduled
Apr 10, 2026Scheduled Maintenance Notice – INDIA Region Downtime [Hevo Standard Pipeline]The scheduled maintenance has been completed.1h 0mScheduled
Apr 9, 2026Scheduled Maintenance Notice – ASIA Region Downtime [Hevo Standard Pipeline]The scheduled maintenance has been completed.2h 20mScheduled
Apr 7, 2026Scheduled Maintenance Notice – AU Region Downtime [Hevo Standard Pipeline]The scheduled maintenance has been completed.1h 0mScheduled
Mar 24, 2026Scheduled maintenance activity across all regionsThe scheduled maintenance has been completed.1h 0mScheduled
Mar 5, 2026Degraded Performance in the US RegionWe identified an issue impacting data pipelines and models in the US region, which resulted in degraded performance. Our engineering team investigated the root cause and has now resolved the issue. All services are…3 minResolved
Feb 11, 2026Degraded Job Monitoring Performance in the US RegionThis incident has been resolved.8h 13mResolved
Feb 4, 2026Degraded performance in US2 [AWS, Oregon (us-west-2)] clusterThis incident has been resolved.52 minResolved
Jan 28, 2026Stripe Source - Issue Ingesting Charge/Refund Objects DataWe're closing this incident as it has been resolved at our end.9h 27mResolved
Jan 21, 2026Snowflake destination failure for EU and US regionThis incident has been resolved.8h 54mResolved
Dec 24, 2025Scheduled Maintenance for dbt™ projects | Australia regionThe scheduled maintenance has been completed.1h 0mScheduled
Dec 23, 2025Scheduled DBT Maintenance | US-GCP regionThe scheduled maintenance has been completed.1h 0mScheduled
Dec 22, 2025Degraded performance for data pipelinesThis incident has been resolved.3h 49mResolved
Dec 22, 2025Scheduled DBT Maintenance | US2 regionThe scheduled maintenance has been completed.1h 0mScheduled
Dec 22, 2025Scheduled DBT Maintenance | US regionThe scheduled maintenance has been completed.1h 0mScheduled
Dec 22, 2025Scheduled DBT Maintenance | US regionThe scheduled maintenance has been completed.1h 30mScheduled
Dec 16, 2025Snowflake Outage Impacting Hevo's Loading JobsThe issue has been resolved Reference : https://status.snowflake.com/9h 27mResolved
Dec 11, 2025Degraded performance in US ClusterThis incident has been resolved.15 minResolved
Dec 3, 2025Degraded performance in USGCPThis incident has been resolved.1h 4mResolved
Dec 2, 2025Degraded pipeline performance in US clusterThis incident has been resolved.12h 37mResolved
Nov 19, 2025Degraded UI issue: Quick alerts (🔔) are inaccessibleThe fix has been implemented, and this incident is now fully resolved. Quick Alerts are now accessible and functioning as expected.6h 22mResolved
Nov 16, 2025BigQuery Destination Setup Buttons UnresponsiveThis incident has been resolved.22h 56mResolved

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How to Read This Hevo Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Hevo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Hevo outage in this window ran 5d 17h, against a mean recovery of 6h 58m. If you depend on Hevo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.