Homebase Outage History
7 incidents recorded over the last 365 days, 7 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Homebase Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 2, 2026 | Shifts Timings may be offThe issue affecting shift start times on mobile devices has been resolved. All systems are operating normally. Thank you for your patience. | 50h 54m | Resolved |
| Oct 1, 2026 | Service DisruptionThe issue has been resolved. All systems are operating normally. Thank you for your patience. | 58 min | Resolved |
| Aug 25, 2026 | Mobile Web Access IssuesThis incident has been resolved. Customers can now access and navigate Homebase via mobile web browsers as expected. We apologize for any disruption this may have caused and thank you for your patience while our team… | 16 min | Resolved |
| Jul 3, 2026 | Investigating MFA Authentication IssuesThe issue affecting multi-factor authentication (MFA) has been resolved. All systems are operating normally. Thank you for your patience. | 41 min | Resolved |
| May 11, 2026 | Homebase Web Application Login FailuresThe issue affecting the Homebase Web application has been resolved. All systems are operating normally. Thank you for your patience. | 22 min | Resolved |
| Apr 17, 2026 | Intermittent slower response timesThe issue affecting intermittent slower response times has been resolved. All systems are operating normally. Thank you for your patience. | 2h 20m | Resolved |
| Apr 9, 2026 | Payroll DegradationThe issue affecting has been resolved. We've confirmed that all systems are operating normally. Thank you for your patience. | 3h 5m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Homebase incident opens instead, at the point where knowing still changes what you do.
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How to Read This Homebase Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Homebase acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Homebase outage in this window ran 2d 2h, against a mean recovery of 8h 22m. If you depend on Homebase in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.