Honeycomb Outage History

48 incidents recorded over the last 365 days, 44 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Honeycomb status98.03% uptime history

Every Recorded Honeycomb Incident

Honeycomb incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 21, 2026Canvas not loadingThis incident has been resolved.37 minResolved
Aug 10, 2026US1 cold query outageThe fix is in place and we've confirmed resolution. Queries and SLOs are processing normally.7h 33mResolved
Jul 31, 2026Querying issuesStarting at 9:50 AM Central Time on July 31st we received alerts around querying health and latency. The cause was eventually tracked down to a clash of two different factors. First, we have been introducing Lambda…-72 minResolved
Jul 27, 2026Triggers intermittently failing in EU regionThe degradation in querying and triggers has been resolved and we're back to full functionality.29h 16mResolved
Jul 2, 2026honeycomb.io marketing website not workingThis incident has been resolved.6h 20mResolved
Jun 29, 2026Activity Log delayed in USBackfill of the Activity Log events has completed. All events during the affected period should be present.2h 39mResolved
Jun 25, 2026Ingest outage in EUThis incident has been resolved.2h 31mResolved
Jun 24, 2026Ingest Outage in US and EUOn June 24, we experienced approximately 30 minutes of severe data ingestion degradation in Honeycomb’s US and EU instances. During this degradation, Honeycomb rejected a significant percentage of inbound telemetry, and…50 minResolved
Jun 19, 2026MCP tool access degradedMCP Write Tools have been restored. MCP users may need to reconnect to see all available tools.41 minResolved
Jun 18, 2026Enhance IssuesBeginning June 17th, enhance-related requests were failing to complete. We've since identified and deployed a fix, and enhance is now fully operational. Thank you for your patience.0 minResolved
Jun 17, 2026Querying IssuesWe have identified the root cause of the intermittent slowness and query failures affecting our Production EU Region. The issue was triggered by a large volume of dataset deletions that caused elevated database load…7h 13mResolved
Jun 17, 2026Querying Issues in EUThe issue is now resolved and querying is back to fully functional.31 minResolved
Jun 11, 2026Elevated API errors in production-eu1Requests to Honeycomb's Query Data and Management APIs in the production-eu1 environment encountered increased error rates between approximately 15:35 and 22:24 UTC. Event ingestion was not affected. The issue has been…-467 minResolved
Jun 10, 2026Delayed ingest in EUAll services are now healthy.1h 3mResolved
Jun 8, 2026Canvas UI issuesThis incident has been resolved.1h 3mResolved
Jun 3, 2026Canvas tools unavailableThis incident has been resolved.0 minResolved
May 21, 2026Investigating querying issuesThis is an administrative update, marking the incident as Resolved. There has been no further impact since 23:20UTC on May 21 2026.17h 20mResolved
May 8, 2026activity log for US instance is delayedThis incident has been resolved.80h 37mResolved
May 7, 2026Scheduled Maintenance - US RegionScheduled maintenance is complete. All services are healthy and stable. Ingest, querying SLO processing, anomaly detection, Service Maps, and Activity Log are all confirmed operating normally. Backfill and SLO repair…3h 0mScheduled
May 4, 2026Scheduled Maintenance – EU RegionScheduled maintenance is complete. All services are healthy and stable. Ingest, Querying, SLO processing, Anomaly Detection, Service Maps, Triggers and Activity Log are all confirmed operating normally. Backfill and SLA…3h 0mScheduled
May 1, 2026Gap in Activity Log data in the EU region.The database failover that caused query issues earlier in the EU (https://status.honeycomb.io/incidents/n855d8kzp32y) has also had knock-on effects on our Activity Log beta feature. Due to recovery issues on the data…-411 minResolved
May 1, 2026Query interuption due to database failover in the EU regionAt 12:50, our main database underwent an automated failover. This failover led to issues with some of our query engine connection pools, and caused queries to fail for roughly 10 minutes before self resolving.-52 minResolved
Apr 30, 2026Links in Slack triggers not workingWe are confident the issue is fully resolved.1h 33mResolved
Apr 20, 2026Activity Log events interrupted for EUActivity Log is back to operational, and most events should be recovered.6 minResolved
Apr 15, 2026Activity Log ingest is delayedActivity Log is ingesting events again. We had no loss in data.20 minResolved
Apr 14, 2026Activity Log delayed ingest in EUAll activity log data is now live and up to date.1h 0mResolved
Apr 10, 2026Ingest issues for some customersWe can confirm that the fix was applied uniformly to all impacted and potentially impacted environments; no teams should see ingest errors related to this issue anymore.3h 42mResolved
Apr 9, 2026SLO processing delay in USWe have detected and remediated an issue around our SLO processing pipeline. From 17:00 to 17:15 UTC, events were being delayed, and alerts may likewise have been a few minutes late. Processing has caught up and is…1h 16mResolved
Apr 9, 2026Activity log delay in production USAll activity log data is now live and up to date.31h 17mResolved
Apr 9, 2026Partial Querying OutageWe experienced a partial querying outage from approximately 8:58 - 9:18 UTC. This outage may have resulted in some Trigger and SLO alert failures for the duration of the outage. The cause of the outage has been…0 minResolved
Mar 18, 2026Honeycomb UI displaying an errorThe issue has been identified and we have shipped a fix.11 minResolved
Mar 12, 2026Elevated Querying ErrorsThis incident has been resolved.1h 43mResolved
Mar 10, 2026Degraded Ingest due to database connectivity issuesThis incident is now resolved. We are also noting that some other parts of honeycomb (the query UI) may have seen spurious failures as well during the impacted period (13:22—13:44 UTC).24 minResolved
Feb 18, 2026Partial query outage in EU1Between 22:10 and 22:40 UTC on Feb18, 2026 Honeycomb experienced a partial query outage in our EU environment. The incident has been resolved, and we are continuing to investigate the contributing factors.0 minResolved
Feb 10, 2026Query ErrorsThis incident has been resolved.11 minResolved
Jan 22, 2026Transient querying and trigger failuresThis appears to have been a minor transient network issue; we do not expect this to recur15 minResolved
Jan 15, 2026Increased Latency and Errors for Events IngestWe observed a period of increased latency accompanied by a higher-than-normal error rate in some event ingest requests in the US. The service has since stabilized and is operating normally. We are continuing to monitor…0 minResolved
Jan 6, 2026Degraded querying and delayed records sent to Activity LogThis incident has been resolved.21h 40mResolved
Dec 16, 2025EU ONLY - Production EU Kafka migrationThe scheduled maintenance has been completed.2h 0mScheduled
Dec 5, 2025Querying and Ingest issues in EUThis incident started on December 5th, and is one of the longest in Honeycomb history, having been actively worked on and closed only on December 17th. Due to its impact and duration, we wanted to offer a partial and…282h 58mResolved
Dec 5, 2025System MaintenanceThe scheduled maintenance has been completed.15 minScheduled
Nov 25, 2025Activity log outage in production USAs of 23:00 UTC, all systems are back to synchronized.25h 22mResolved
Oct 20, 2025Delays in SLO, Service Maps processingThis incident has been resolved. At no point did we lose any customer data that hit our load balancers. Querying has been stable for hours, and all features that were degraded are functional.25h 24mResolved
Oct 20, 2025Investigating Querying IssuesAt 07:05 UTC on October 22, 2025, Honeycomb Platform On-Call received a page indicating that our [End to End tests](https://www.honeycomb.io/blog/how-honeycomb-uses-honeycomb-part-3-end-to-end-failures) that run every 5…2h 40mResolved
Oct 8, 2025Partially Degraded Honeycomb Intelligence FeaturesThe system has remained stable, we do believe everything to now be in order.57 minResolved
Sep 25, 2025ServiceMaps down due to issues with an upstream providerService Maps functionality has been restored.1h 15mResolved
Aug 28, 2025PagerDuty outage prevented Trigger and SLO notificationsA PagerDuty outage prevented some Trigger and SLO notifications from reaching your workspaces. The issue has since been resolved, and notification systems are now operating normally. Impact Window: 21:54 PT – 23:27 PT-730 minResolved
Aug 27, 2025Partial degradation of data liveness for a subset of US usersWe have determined the cause and implemented a fix. Customers should be seeing normal operations again.17 minResolved

How to Read This Honeycomb Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Honeycomb acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Honeycomb outage in this window ran 11d 18h, against a mean recovery of 13h 14m. If you depend on Honeycomb in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.