Hootsuite Inc. Outage History

62 incidents recorded over the last 365 days, 56 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Hootsuite Inc. status100.00% uptime history

Every Recorded Hootsuite Inc. Incident

Hootsuite Inc. incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 2, 2026Delays in Listening data and Reddit content in NestHello, We have recently experienced an issue with Reddit content in Inbox, and the Listening data being delayed. Delays in the Listening data pipeline began gradually on 2nd of November at 11:49 AM PST. The pipeline…-6 minResolved
Oct 13, 2026Help Center Content TranslationsHey there. We are currently experiencing an issue where the translated content in the Hootsuite and Talkwalker Help Centers is unavailable. This affects the following languages: Hootsuite Help Center: French, Spanish…—Investigating
Oct 13, 2026Media and Video Service MaintenanceThe scheduled maintenance has been completed.15 minScheduled
Oct 11, 2026Drafts & Transcoding Service MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Oct 10, 2026Message Review & Approvals MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Oct 10, 2026Dashboard Database MaintenanceThe scheduled maintenance has been completed.15 minScheduled
Oct 7, 2026Bluesky API issuesWe can confirm that the Bluesky API issues have been resolved, and publishing to Bluesky profiles in Hootsuite is working normally again. If you have any posts that failed to publish, please reschedule them or retry…1h 26mResolved
Sep 28, 2026Composer "Oops! Something went wrong" errorWe are aware of a service disruption that impacted the Composer recently. Between the times 3:22am-11:21am (PST) on September 28, customers may have experienced difficulties in the Composer. Customers may have…-79 minResolved
Sep 23, 2026Issues authenticating Thread accounts with HootsuiteThis incident has been resolved.4h 2mResolved
Sep 3, 2026Issues with video publishing for Instagram and ThreadsWe experienced a service disruption event affecting a small number of Instagram and Threads video posts that contained a high audio bitrate. This occurred between 7am PST on September 1 and 6pm PST on September 2. All…0 minResolved
Aug 26, 2026Issues publishing content with ProofpointHello. We can confirm that the issues affecting customers who use the Proofpoint integration have been resolved. You should now be able to publish content as normal. Thank you for your patience.57 minResolved
Aug 7, 2026Lumen by Talkwalker: Delayed data from Print, TV, Online, and Social sourcesWe're pleased to inform you that the issue affecting Lumen by Talkwalker data retrieval from our media data provider has been successfully resolved. The Metabase API connection with the media data provider has been…843h 55mResolved
Aug 6, 2026Delayed Dashboard NotificationsWe are happy to report that in-app notifications are now functioning as expected. Thank you for your patience while our teams investigated and resolved the matter.3h 40mResolved
Jul 30, 2026Experiencing login issues with Mozilla Firefox & SafariWe have resolved the issues related to the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01. If you continue to have issues logging into your Hootsuite dashboard via…42 minResolved
Jul 29, 2026Issues creating topics in LumenWe have resolved the issues related to creating/adding new topics in Lumen. If you continue to have issues creating/adding Topics in Lumen please reach out to our customer support team. Thank you for your patience.47 minResolved
Jul 28, 2026Hootsuite Dashboard login difficulties using X sign in methodWe have resolved the issues with the X sign in method when logging into your Hootsuite dashboard. If you continue to have issues logging into Hootsuite using the X sign in method, please reach out to our customer…1h 9mResolved
Jul 27, 2026Platform Login IssuesWe are able to confirm that the difficulties with logging into Hootsuite have been resolved. If you encounter any further issues with logging into Hootsuite, please reach out to our customer support team. Thank you for…3h 57mResolved
Jul 27, 2026Dashboard Navigation IssuesWe are able to confirm that the issues affecting the Global Navigation Menu have now been resolved. Users can now successfully navigate to different areas of the platform through the navigation menu. If you continue to…25 minResolved
Jul 19, 2026Meta Incident Affecting Facebook & Instagram Data DeliveryWe can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please…30 minResolved
Jul 16, 2026Receiving Push Notifications and Composer loading difficultiesOur push notification provider experienced a service disruption that impacted Hootsuite between approximately 2:30 PM PST and 3:05 PM PST on July 16, 2026. During this time, some push notifications may not have been…-44 minResolved
Jul 16, 2026Inbox 2.0 - Conversation History Loading IssuesWe experienced an issue affecting Inbox 2.0 conversation history loading between 3:00am and 3:57am PST. This has since been fully resolved. If you continue to experience any problems, please reach out to our support…0 minResolved
Jul 14, 2026Lumen by Talkwalker Help Center - "Invalid requester" access errorWe are able to confirm that the issues affecting Talkwalker Help Center have been resolved. Users can now successfully access the Help Center without encountering the "Invalid requester" error. If you continue to…20h 13mResolved
Jul 9, 2026Bluesky service disruptionWe're pleased to inform you that the issue affecting Bluesky functionality in Hootsuite and Talkwalker has been successfully resolved. Bluesky has confirmed the issue on their end is fixed, and our monitoring logs show…1h 54mResolved
Jul 5, 2026Twitter/X Streams Performance IssuesX/Twitter is back up and fully accessible via the Hootsuite dashboard. Thank you for your patience while we resolved this.1h 31mResolved
Jul 2, 2026Inbox access issuesWe are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise…20 minResolved
Jun 24, 2026Bluesky authentication difficulties in HootsuiteWe have resolved the issues related to connecting Bluesky accounts to Hootsuite. If you continue to experience difficulty connecting or reconnecting your Bluesky account, or see error notifications in Composer, please…1h 21mResolved
Jun 23, 2026Connecting/Reconnecting Facebook accounts in HootsuiteWe are aware of a service disruption that recently impacted Meta. Between approximately 1:53 PM PST and 3:00 PM PST on June 23, some users may have experienced issues connecting or reconnecting Facebook accounts in…-21 minResolved
Jun 23, 2026Hootsuite Analytics loading difficultiesWe have resolved the loading issues impacting Hootsuite Analytics and the Planner Calendar. If you continue to have issues successfully loading Hootsuite Analytics or the Planner Calendar please reach out to our…1h 30mResolved
Jun 23, 2026Talkwalker service disruptionWe can confirm that the issues related to Talkwalker services have been resolved. If you continue to experience loading issues or overall slowness with the platform, please reach out to our support team. Thanks for your…2h 4mResolved
Jun 15, 2026LinkedIn Video Publishing IssuesWe experienced a brief service disruption affecting LinkedIn video publishing, which experienced an abnormal rate of unsuccessful posts between 11-2:30pm PDT. Analysis by our engineering team determined that this…-5612 minResolved
Jun 12, 2026Content Publishing IssuesWe can confirm that the service disruption affecting users' ability to view/delete content via the Hootsuite Planner, as well as the intermittent content publishing issues have been resolved. Thanks for your patience…36 minResolved
Jun 12, 2026Meta Incident Affecting Hootsuite FunctionalityMeta assets within Hootsuite are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.4h 17mResolved
Jun 10, 2026Planner Calendar Month View loading difficultiesWe have determined that the issue impacting the Planner Calendar's month view is limited to slower-than-expected load times. Publishing functionality is not affected. We will be closing this active incident, and our…1h 27mResolved
Jun 7, 2026Delayed messages in Inbox 2.0We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!1h 41mResolved
Jun 5, 2026TalkWalker Dashboard IssuesHey There, We recently experienced a brief service disruption affecting TalkWalker services between 10:30AM PDT and 1:15PM PDT. During this time, users may have experienced issues accessing the TalkWalker services and…-209 minResolved
Jun 3, 2026X and LinkedIn video publishingWe can confirm that the video publishing issues impacting X and LinkedIn from Hootsuite have been resolved. Thanks for your patience while our team sorted this out. If you encounter any difficulties with publishing…39 minResolved
Jun 2, 2026LinkedIn Video PublishingWe can confirm that the issues affecting LinkedIn video publishing have been resolved. Any posts that failed to publish successfully can now be retried. Thanks for your patience while our team worked to resolve this.4h 47mResolved
Jun 2, 2026Error loading X/Twitter StreamsWe're pleased to inform you that the issue affecting X/Twitter Streams in Hootsuite has been successfully resolved. Our engineering team has verified the fix, and users should now be able to load their X/Twitter…1h 13mResolved
May 29, 2026Hootsuite login difficultiesWe are able to confirm that the issues with logging into your Hootsuite account have been resolved. Thank you for your patience. If you encounter any further issues, please contact our Customer Support team.42 minResolved
May 20, 2026LinkedIn Authentication IssuesAfter an extended monitoring period, we can confirm that the LinkedIn issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite have been resolved. Thanks for your patience.6h 47mResolved
May 19, 2026Meta Service DisruptionHello, Meta has experienced a service disruption that caused a drop in incoming webhook events and a spike in publishing failures to Facebook, Instagram and Threads. The issue affected Hootsuite users between…-151 minResolved
May 18, 2026Bluesky connection and publication issuesWe can confirm that Bluesky services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience during this service disruption.4h 18mResolved
May 18, 2026TikTok Trends IQ App Outage (Talkwalker)TikTok Trends IQ App in Talkwalker has been fully restored following TikTok's data infrastructure migration. Thanks for your patience while this was sorted out.932h 21mResolved
May 13, 2026Hootsuite Inbox - Delayed messagesWe can confirm that the issues related to delays experienced within the Hootsuite Inbox have been resolved. Thanks for your patience while our team sorted this out.2h 52mResolved
May 4, 2026Issues publishing video content to Instagram and ThreadsWe can confirm that Meta experienced an issue affecting users' ability to publish video content to Instagram and Threads accounts. This occurred between 1:00 AM PDT and 6:00 PM PDT on May 2, 2026. All affected…-2740 minResolved
Apr 29, 2026Assignment issues in Inbox 2.0This incident has been resolved. The Inbox 2.0 assignment functionality is now loading correctly for all users. We apologize for any inconvenience this may have caused.1h 3mResolved
Apr 20, 2026Issues adding/reconnecting Bluesky accountsWe’ve confirmed that Bluesky's error rates have stabilized, and the authentication flow in Hootsuite is now fully functional. Users should now be able to add or reconnect Bluesky accounts. Thank you for your patience…11h 32mResolved
Apr 16, 2026Bluesky API issuesBluesky services have been fully restored and are now accessible via the Hootsuite dashboard. We have confirmed that publishing and authentication are stable. If you have any failed posts, please reschedule them or…23h 21mResolved
Apr 10, 2026Facebook Publishing IssuesWe are able to confirm that the issues with publishing content to Facebook Pages has been resolved. Thank you for your patience1h 31mResolved
Mar 30, 2026TikTok posts failing to publishWe observed a temporary issue with the TikTok API on March 25th and 26th, which resulted in a spike of failed posts. Our internal monitoring confirms that TikTok publishing has returned to normal operation. If you had…-5530 minResolved
Mar 18, 2026Bluesky authorization issuesAfter reviewing our logs, we can confirm that success rates have returned to normal levels. The issue affecting Bluesky connections has been resolved, and users should now be able to add or reconnect Bluesky accounts…1h 0mResolved
Mar 13, 2026Incomplete data acquisition for Facebook Marketing CampaignsWe're pleased to inform you that the issue affecting Facebook Marketing Campaign data acquisition in Analytics has been successfully resolved. Meta has confirmed that a fix has been rolled out on their end, and our…116h 51mResolved
Mar 12, 2026Issues publishing videos to Facebook PagesWe can confirm that the issues when publishing video content to Facebook have been resolved and are now functioning as normal. Any posts that may have failed during this time can now be rescheduled. We appreciate your…12h 18mResolved
Mar 9, 2026Issues with Analytics and Inbox 2.0Hey There, We recently experienced a brief service disruption affecting Inbox 2.0 and Analytics. This occurred between 12:53pm and 1:23pm PST. While analytics data affected by this disruption has been restored, you may…-30 minResolved
Mar 6, 2026Hootsuite Dashboard issuesWe are able to confirm that the issues with accessing the Hootsuite Dashboard have been resolved. Our team has also confirmed that no customer accounts were impacted during the downtime. If you have any questions or…50 minResolved
Mar 4, 2026X connecting/reconnecting issuesAfter further investigation, we have determined that the issue impacting connecting/reconnecting X profiles in Hootsuite is affecting a small subset of users. As such, we are closing this active incident. Our team will…3h 50mResolved
Mar 3, 2026TikTok publishing issuesWe're pleased to inform that the issue affecting the TikTok integration in Hootsuite has been resolved. Upon monitoring our logs, we can confirm that the success rates have returned to normal levels. Additionally…18h 54mResolved
Feb 26, 2026Hootsuite Analytics loading issuesThis incident has been resolved.4h 34mResolved
Feb 26, 2026Instagram reels and Stories with video failing to publishWe can confirm that Instagram Reels and Stories video publishing is now fully operational. Publishing and scheduling Instagram posts containing videos should now be working as expected. Thank you for your patience while…17h 55mResolved
Feb 25, 2026Instagram publishing issuesWe can confirm that Instagram publishing is now fully operational. Publishing and scheduling Instagram messages should now be working as expected. Thank you for your patience while Meta addressed this matter.8h 34mResolved
Jan 28, 2026App Directory and Billing Platform MaintenanceThe scheduled maintenance has been completed.30 minScheduled
Nov 20, 2025Talkwalker Help Center Missing Japanese Translated ContentAfter a monitoring period, we can confirm that the Japanese-translated content in the Talkwalker Help Center has been fully restored and is now available. Thank you for your patience and understanding.4385h 45mResolved

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How to Read This Hootsuite Inc. Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Hootsuite Inc. acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Hootsuite Inc. outage in this window ran 182d 17h, against a mean recovery of 5d 6h. If you depend on Hootsuite Inc. in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.