Hornetsecurity Outage History

28 incidents recorded over the last 365 days, 7 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Hornetsecurity Incident

Hornetsecurity incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 30, 2026[HSE20261130-01-M] Scheduled Maintenance: SASL authenticationScheduled Maintenance2h 0mScheduled
Nov 9, 2026[HSE20261110-01-M] Maintenance: Control Panel 6.66.0.0Scheduled Maintenance0 minScheduled
Nov 3, 2026[HSE20261103-01-M] Scheduled Maintenance: Support Hotline GermanyScheduled Maintenance15 minScheduled
Oct 27, 2026[HSE20261027-01-I] Incident: Partial Service Disruption: German Service HotlineThe German Support Hotline is partially disrupted. The cause is currently being analyzed in more detail. If you want to reach the support please try our alternative number at +49 511 936 76993 or send an email…9 minResolved
Oct 21, 2026[HSE20261021-02-M] Scheduled Maintenance: Continuity ServiceScheduled Maintenance37h 0mScheduled
Oct 21, 2026[HSE20261021-02-M] Scheduled Maintenance: Continuity ServiceScheduled Maintenance14h 0mScheduled
Oct 21, 2026[HSE20261021-01-M] Scheduled Maintenance: 365 Permission ManagerScheduled Maintenance42h 0mScheduled
Oct 19, 2026[HSE20261019-01-M] Scheduled Maintenance: 365 Permission Manager Scheduled Maintenance7h 0mScheduled
Oct 7, 2026[HSE20261007-01-M] Maintenance: SAS - HTTPS SupportScheduled Maintenance0 minScheduled
Oct 7, 2026[HSE20261007-01-M] Maintenance: Control Panel 6.64.0.0Scheduled Maintenance30 minScheduled
Oct 6, 2026[HSE20261006-01-I] Incident: Degraded Performance: Hornet Email Service InboundWe are currently investigating delays affecting the Hornet E-Mail service. Users may notice a delay before newly received emails appear in the webmail client.26h 20mResolved
Sep 30, 2026[HSE2026-09-I] Incident: Degraded Performance: Email Live TrackingThe Email Live Tracking is only available with a degraded performance. The cause is currently being analyzed in more detail. Other services and email flow are not affected.6h 24mResolved
Sep 22, 2026[HSE20260922-01-M] Scheduled Maintenance: 365 Total Backup Service (FR & US Regions)Scheduled Maintenance72h 0mScheduled
Sep 17, 2026Hornet.email Security MaintananceScheduled Maintenance30 minScheduled
Sep 17, 2026[HSE20260917-01-I] Incident: Service Disruption: Hornetsecurity WebsiteThe Hornetsecurity website is currently not available. The cause is currently being analyzed in more detail. Other services and email flow are not affected.26h 47mResolved
Sep 16, 2026[HSE20260923-01-M] Maintenance: Control Panel 6.63.0.0Scheduled Maintenance154h 15mScheduled
Sep 16, 2026[HSE20260916-01-M] Scheduled Maintenance: 365 Total Backup Service (DE & UK Regions)Scheduled Maintenance72h 0mScheduled
Sep 13, 2026[HSE20260913-01-I] Incident: Partial Service Disruption: 365 Total Backup Service (DE Region) The 365 Total Backup Service is partially disrupted for a small subset of tenants on the DE Region. The root cause has already been identified and our Technical Teams are currently working on a solution. We will…20h 44mResolved
Sep 7, 2026[HSE20260907-01-M] Scheduled Maintenance: 365 Permission Manager UnavailableScheduled Maintenance4h 45mScheduled
Sep 7, 2026Upcoming password update for inactive Hornet.email accountsScheduled Maintenance1h 0mScheduled
Sep 3, 2026[HSE20260903-00-M] Scheduled Maintenance: 365 Total Backup Service (US & CH Regions)Scheduled Maintenance25h 0mScheduled
Sep 2, 2026[HSE20260902-01-M] Scheduled Maintenance: Control Panel 6.62.0.0Scheduled Maintenance30 minScheduled
Sep 2, 2026[HSE20260902-01-I] Incident: Degraded Performance: Control Panel Config DeploymentWe are currently investigating reports that newly created configurations are not being deployed as expected. Email delivery and other services are not affected.23h 53mResolved
Sep 2, 2026[HSE20260902-00-M] Scheduled Maintenance: 365 Total Backup Service (DE Region)Scheduled Maintenance24h 0mScheduled
Aug 19, 2026[HSE20260819-01-M] Scheduled Maintenance: Replacement of our TLS certificate for hornetsecurity.comScheduled Maintenance7h 0mScheduled
Aug 17, 2026[HSE20260818-01-M] Maintenance: Control Panel 6.61.0.0Scheduled Maintenance0 minScheduled
Aug 10, 2026[HSE20260810-01-I] Incident: Degraded Performance: 365 Total Backup Service on CA RegionThe 365 Total Backup Service is only available with a degraded performance for a small subset of tenants on the Canada Region. The cause is currently being analyzed in more detail. The 365 Total Backup Service is…453h 47mResolved
Aug 4, 2026Emergency Maintenance in DE Datacenter Scheduled Maintenance69h 0mScheduled

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How to Read This Hornetsecurity Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Hornetsecurity acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Hornetsecurity outage in this window ran 18d 21h, against a mean recovery of 1d 14h. If you depend on Hornetsecurity in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.