HubSpot CRM Outage History

54 incidents recorded over the last 365 days, 54 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live HubSpot CRM status91.92% uptime history

Every Recorded HubSpot CRM Incident

HubSpot CRM incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 21, 2026Some Workflow actions may currently be delayed.Between 08:45 AM GMT+1 (UTC +01:00) and 02:30 PM GMT+1 (UTC +01:00), some customers in North America experienced issues with workflow actions. This was caused by a data integrity issue. As of 02:30 PM GMT+1 (UTC…2h 29mResolved
Aug 13, 2026HubSpot is experiencing issuesBetween 02:05 PM EDT (UTC -04:00) and 05:47 PM EDT (UTC -04:00), some customers experienced issues with marketing tools related to Form Submissions that trigger Workflow enrollment. This was caused by resource…2h 13mResolved
Aug 11, 2026Some HubSpot tools may be unavailable for some usersBetween 03:16 PM EDT (UTC -04:00) and 03:25 PM EDT (UTC -04:00), many customers in all affected regions experienced issues accessing the CRM Record page. This was caused by a server impairment from a configuration…14 minResolved
Jul 28, 2026Event ingestion and retrieval delays for some North America customersBetween 07:41 AM PDT (UTC -07:00) and 12:37 PM PDT (UTC -07:00), some customers in North America experienced event ingestion and retrieval delays affecting Segments, Workflows, Timeline Events, and Report processing…1h 59mResolved
Jul 23, 2026Some HubSpot tools may be unavailable for some usersBetween 11:17 AM EDT (UTC -04:00) and 12:14 PM EDT (UTC -04:00), some customers in all affected regions experienced issues with service tools. This was caused by a data fetching issue. As of 12:14 PM EDT (UTC -04:00)…43 minResolved
Jul 22, 2026HubSpot is experiencing issuesBetween 08:21 AM GMT+1 (UTC +01:00) and 11:30 AM GMT+1 (UTC +01:00), many customers in Europe experienced issues with customer platform tools. This was caused by a server impairment. As of 11:30 AM GMT+1 (UTC +01:00)…3h 26mResolved
Jul 14, 2026Performance Degradation (Latin America Region)We have resolved a performance issue that was causing elevated latency for some users in Latin American regions between July 3rd and July 14th, 2026. Our infrastructure team identified the root cause and the network…0 minResolved
Jul 14, 2026Content previews are unavailable for some customers in North AmericaSome customers in North America experienced issues with Content previews. This was caused by hubspotpreview-na2.com being blocked by some internet providers. As of 06:40 PM GMT+1 (UTC +01:00), our preview domain is…169h 18mResolved
Jun 23, 2026Some HubSpot tools may be unavailable for some usersBetween 03:48 PM (UTC -04:00) and 04:46 PM (UTC -04:00), many customers in all regions experienced issues with the Files tool. This was caused by a configuration issue. As of 04:46 PM (UTC -04:00), our Files tool is…38 minResolved
Jun 22, 2026Some HubSpot tools may be unavailable for some usersBetween 09:34 AM (UTC -04:00) and 10:25 AM (UTC -04:00), some customers in North America experienced issues with hubspot APIs. This was caused by a load balancer impairment. As of 10:25 AM (UTC -04:00), our hubspot…25 minResolved
Jun 12, 2026Meta service integrations including WhatsApp, Facebook, Instagram and Ads are unavailable for most customersBetween 04:05 PM (UTC +02:00) and 08:35 PM (UTC +02:00), all customers in all affected regions experienced issues with Meta service integrations including WhatsApp, Facebook, Instagram and Ads. This was caused by…4h 4mResolved
May 12, 2026HubSpot may be unavailable for some usersBetween 02:47 PM (UTC +01:00) and 03:15 PM (UTC +01:00), some customers in all affected regions experienced issues with all impaired tools. This was caused by a database impairment. As of 03:15 PM (UTC +01:00), our…58 minResolved
May 8, 2026HubSpot is experiencing a regional degradation causing issues with loading related to an AWS outageBetween 05:23 PM  (UTC -07:00) and 07:56 PM  (UTC -07:00), HubSpot experienced degradation in portals in the U.S. . This was related to an AWS outage. HubSpot is now working properly and the incident has been…1h 37mResolved
May 1, 2026Intermittent DMARC failures for messages to Microsoft-hosted inboxesHubSpot has continued to monitor the fix and believe we have addressed the underlying issue. Some messages deployed before May 1, 5 pm EDT may still experience delayed deliveries or failures over the next ~48 hours as…27h 39mResolved
Apr 30, 2026Workflows OutageBetween 9:45 AM EDT (UTC -04:00) on Apr 30, 2026 and 10:30 AM EDT (UTC -04:00) on Apr 30, 2026, some customers experienced errors when creating or updating workflows. The root cause has been resolved, and no data was…44 minResolved
Apr 29, 2026HubSpot is experiencing issues publishing Instagram postsBetween April 23 and April 29, some customers in experienced issues with publishing Instagram posts. This was caused by an integration issue. As of April 29 6:17 PM, our social publishing tools are working properly and…19h 8mResolved
Apr 21, 2026Some automation and workflow actions are delayedBetween 08:57 AM EST and 3:34 PM EST some customers in North America experienced issues with workflow and automation delays. This was caused by an issue processing a small subset of actions causing a backlog in the…4h 12mResolved
Apr 16, 2026HubSpot may be unavailable for some usersBetween 12:19 PM (UTC -07:00) and 12:40 AM (UTC -07:00), many customers in North America experienced issues with marketing tools, operations tools, sales tools, service tools. This was caused by a server impairment…21 minResolved
Apr 16, 2026We are experiencing issues with quote generation from deal records. Users can still create quotes via the quotes page directly.Between 10:56 AM (UTC -04:00) and 11:30 AM (UTC -04:00), many customers in all affected regions experienced issues with generating quotes from deal records. As of 11:30 AM (UTC -04:00), quote generation is working…19 minResolved
Apr 9, 2026HubSpot may be unavailable for some usersBetween 11:44 AM (UTC -04:00) and 12:18 PM (UTC -04:00), all customers in North America experienced issues with all impaired tools. This was caused by a database impairment. As of 12:18 PM (UTC -04:00), our all…31 minResolved
Apr 9, 2026Activities and Events features are currently impaired for some customersActivity and Event features are no longer experiencing impairments. We've identified and addressed the cause of the delays that began at 9:00 AM EDT (UTC -04:00) on Apr 9, 2026 as a problem with a database…2h 2mResolved
Apr 8, 2026Activity and Event Reads ImpairedBetween 04:35 PM (UTC -04:00) and 04:50 PM (UTC -04:00), some customers in North America experienced issues with event processing delays. This was caused by a server impairment. As of 04:50 PM (UTC -04:00), event…0 minResolved
Apr 8, 2026"HubSpot Error: Unable to Create New Companies Due to Domain Entry Issue"Between 10:55 AM (UTC -04:00) and 11:28 PM (UTC -04:00), some customers in all affected regions experienced issues with company record creation. This was caused by bad deploy which has been rolled back. As of 11:28 PM…0 minResolved
Apr 7, 2026High ingestion latency for UnifiedEventsBetween 10:00 AM (UTC -04:00) and 12:45 PM (UTC -04:00), some customers in North America experienced delays with event processing. This was caused by a server impairment. As of 12:45 PM (UTC -04:00), event processing…1h 23mResolved
Apr 6, 2026"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access"Between 02:32 PM (UTC -04:00) and 02:38 PM (UTC -04:00), all customers in all affected regions experienced issues with SSO Login. This was caused by a server impairment. As of 02:38 PM (UTC -04:00), our SSO Login are…8 minResolved
Mar 25, 2026"HubSpot Email Reply Functionality Fails"Between 03:44 PM (UTC -04:00) and 04:39 PM (UTC -04:00), some customers in all affected regions experienced issues with Email replies. This was caused by a server impairment. As of 04:39 PM (UTC -04:00), our Email…20 minResolved
Mar 23, 2026Issues with FormsBetween 10:15 AM (UTC -04:00) and 10:37 AM (UTC -04:00), all customers in all affected regions experienced issues with Forms on landing pages. This was caused by a server impairment. As of 10:37 AM (UTC -04:00), our…39 minResolved
Mar 19, 2026Saved views were removed from the view tabs on the index pageWe've addressed the issue that caused saved views to disappear upon page refresh or tab change from 9:39 AM EDT (UTC -04:00) until 10:21 AM EDT on Mar 19, 2026. No views were lost but any view tabs will need to be…10 minResolved
Mar 5, 2026HelpDesk not available for the customers and the Support teamThe affected areas of HubSpot are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and The affected areas of HubSpot should be working properly. No…46 minResolved
Feb 25, 2026Workflows are not working for some customersWorkflows are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Workflows should be working properly. No data was lost.27 minResolved
Feb 19, 2026CRM record creation is unavailable for some customersCRM record creation is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM record creation should be working properly. No data was lost.0 minResolved
Feb 18, 2026Users experiencing frequent session expirations / disconnections from HubSpotBetween 08:48 AM (UTC +00:00) and 12:20 AM (UTC +00:00), many customers in all affected regions experienced issues with session invalidation. This was caused by a load balancer impairment. As of 12:20 AM (UTC…1h 22mResolved
Feb 10, 2026Scheduling meetings with Google Meet is unavailable for some customersBetween 10:30 AM (UTC +01:00) and 12:20 PM (UTC +01:00), some customers in all affected regions experienced issues with our Google Meet integration. This was caused by a rollout issue. As of 12:20 PM (UTC +01:00)…25 minResolved
Feb 5, 2026Help Desk and Conversations Inbox channels not receiving ticketBetween 03:25 PM (UTC -05:00) and 03:59 PM (UTC -05:00), many customers in all affected regions experienced issues with helpdesk, inbox. This was caused by a database impairment. As of 03:59 PM (UTC -05:00), our…29 minResolved
Feb 5, 2026Clicking Show conversation in Helpdesk WhatsApp thread links to blank helpdesk threadHelp desk WhatsApp thread links are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Help desk WhatsApp thread links should be working properly…5h 18mResolved
Jan 29, 2026Email events and workflow enrolment delayedWe're resolved the issue causing event processing delays since 1:30 AM EST (UTC -05:00) on Jan 29, 2026. These delays affected tools such as email events, workflow enrollment and CRM updates in HubSpot.3h 25mResolved
Jan 20, 2026UI extensions from integrations are not loadingBetween 11:47 AM (UTC -05:00) and 01:05 PM (UTC -05:00), customers in all regions experienced issues loading app cards and UI extensions in HubSpot. This was caused by a load balancer misconfiguration. As of 01:05 PM…34 minResolved
Jan 15, 2026Marketing email editor and page editor not loadingBetween 05:25 AM (UTC +00:00) and 07:00 AM (UTC +00:00), some customers in North America, Europe experienced issues with content tools, marketing tools. This was caused by a load balancer impairment. As of 07:00 AM…1h 19mResolved
Jan 12, 2026Investigating with issue scheduling marketing emails and cancelling marketing emails that’ve been scheduledBetween 03:39 PM (UTC -05:00) and 06:40 PM (UTC -05:00), a small number of customers in all affected regions experienced issues with marketing emails. This was caused by a database impairment. As of 06:40 PM (UTC…1h 28mResolved
Jan 9, 2026HubSpot may be unavailable for some usersBetween 12:44 PM (UTC -05:00) and 12:56 PM (UTC -05:00), some customers in North America, Europe, the Asian Pacific experienced issues with hubspot APIs. This was caused by a server impairment. As of 12:54 PM (UTC…18 minResolved
Dec 5, 2025HubSpot is currently unavailable for all customers.Between 04:55 PM (UTC +08:00) and 05:20 PM (UTC +08:00), all customers in all regions experienced issues with all impaired tools. This was caused by a Cloudflare outage. As of 05:20 PM (UTC +08:00), our all impaired…23 minResolved
Dec 1, 2025Setting Contacts to non-marketing on the next update date is delayed for some customersMarketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 04:05 AM (UTC +01:00) on Dec 1, 2025. The issue is now fully resolved.6h 28mResolved
Nov 13, 2025HubSpot may be unavailable for some usersBetween 01:53 PM (UTC -06:00) and 02:45 PM (UTC -06:00), some customers in all affected regions experienced issues with CRM tools. This was caused by a server impairment. As of 02:45 PM (UTC -06:00), our CRM tools…42 minResolved
Nov 11, 2025HubSpot tools are unavailable for some customers in CanadaBetween 04:53 PM (UTC +00:00) and 05:55 PM (UTC +00:00), some customers in Canada experienced issues with HubSpot tools. This was caused by a production configuration change. As of 05:55 PM (UTC +00:00), our HubSpot…1h 2mResolved
Nov 6, 2025Partial Global Search Results for Some CustomersBetween 10:30 AM EST (UTC -05:00) on Nov 5, 2025, and 8:32 AM EST (UTC -05:00) on Nov 6, 2025, some customers experienced issues with global search. This was caused by a database impairment. As of 9:32 AM EST (UTC…22h 25mResolved
Oct 20, 2025Multiple apps, including Reporting and Developer Tools, are down for some customers.We've addressed the issue that caused multiple apps to be partially unavailable. HubSpot is working properly and the incident has been fully resolved.15h 57mResolved
Oct 20, 2025Multiple apps are unavailable for some customersHubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.2h 10mResolved
Oct 7, 2025Pricing page, Subscription Management, User Provision and Checkout are unavailable for some customersPricing page, Subscription Management, User Provision and Checkout are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Pricing page…8 minResolved
Oct 7, 2025HelpDesk and CRM are unavailable for some customersAll areas are now fully accessible. This issue was the result of Cloudflare network congestion which has been resolved. The incident has been fully resolved and all areas should be working properly. No data was lost.1h 18mResolved
Oct 2, 2025outbound calling is unavailable for some customersOutbound calling is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Outbound calling should be working properly. No data was lost.28 minResolved
Oct 1, 2025Setting Contacts to non-marketing on the next update date is delayed for some customers. We're investigating the cause of the issue.Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 11:45 PM EDT (UTC -04:00) on Sep 30, 2025. The issue is now fully resolved.6h 21mResolved
Sep 26, 2025HubSpot Application in North America was unavailable for some usersBetween 12:17 PM EDT (UTC -04:00) on Sep 26, 2025 and 12:28 PM EDT (UTC -04:00) on Sep 26, 2025, some customers experienced issues with HubSpot Application in North America. This was caused by a deployment that created…0 minResolved
Sep 9, 2025Global search is unavailable for some customersGlobal Search is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Global Search should be working properly. No data was lost.26 minResolved
Aug 29, 2025Some HubSpot features are unavailable for some customersAll HubSpot features are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and all features should be working properly. No data was lost.1h 30mResolved

How to Read This HubSpot CRM Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before HubSpot CRM acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single HubSpot CRM outage in this window ran 7d 1h, against a mean recovery of 5h 57m. If you depend on HubSpot CRM in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.