Hume API Outage History
16 incidents recorded over the last 365 days, 16 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Hume API Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 12, 2026 | Documentation pages downIssue upstream appears to be fixed. | 29 min | Resolved |
| Sep 19, 2026 | TTS is downThe issue has been resolved. | 6 min | Resolved |
| Jul 24, 2026 | EVI IssueIssue was resolved. | 80h 25m | Resolved |
| Jul 14, 2026 | EVI and TTS outageIssue seems to be resolved. We mitigated the issue by increasing capacity and adjusting timeout/retry handling to improve reliability under load. Service health was confirmed once automated checks and live sessions were… | -4406 min | Resolved |
| Jun 9, 2026 | APIs unavailableWe worked with the third-party provider to resolve the integration issue, restoring API availability. | -1017 min | Resolved |
| Jun 8, 2026 | API unavailableIntegration issue has been fixed. | 28 min | Resolved |
| Feb 15, 2026 | High Error Rates on EVI and TTSIssue was resolved | 29 min | Resolved |
| Feb 11, 2026 | EVI timeouts and disconnectsEverything is operating normally again. Monitoring will continue throughout the day. | 24h 26m | Resolved |
| Feb 9, 2026 | EVI Multilingual Transcription downMultilingual transcription has been re-enabled. Service fully restored. | 17h 3m | Resolved |
| Feb 8, 2026 | Experiencing EVI timeoutsAn API key had expired and has been rotated. EVI appears functional again. | 1h 28m | Resolved |
| Jan 28, 2026 | EVI and TTS API IssuesIssue was resolved. | 7 min | Resolved |
| Nov 25, 2025 | Degraded performance for TTS-related products on the websiteIssue was resolved | -131 min | Resolved |
| Nov 18, 2025 | Service outage for web applicationsIssue was resolved | -131 min | Resolved |
| Nov 18, 2025 | Hume AI platform and APIs down due to Cloudflare OutageServices back up with cloudflare outage resolution. | 10 min | Resolved |
| Nov 8, 2025 | TTS service downInternal issue was fixed. | -3 min | Resolved |
| Nov 6, 2025 | Timeout issue affecting EVI and OctaveIssue has been resolved. | 58 min | Resolved |
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How to Read This Hume API Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Hume API acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Hume API outage in this window ran 3d 8h, against a mean recovery of 11h 28m. If you depend on Hume API in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.