Huntress Outage History
52 incidents recorded over the last 365 days, 42 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Huntress Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 3, 2026 | Delay in sending some ITDR escalationsAffected ITDR escalations have been fixed and events are being processed normally. | 2h 48m | Resolved |
| Nov 2, 2026 | SAT Performance IssuesThis incident has been resolved. | 37 min | Resolved |
| Oct 30, 2026 | Database MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 28, 2026 | Elevated Processing DelaysThis incident has been resolved. | 1h 9m | Resolved |
| Oct 22, 2026 | Processing delaysThis incident has been resolved. | 5h 8m | Resolved |
| Oct 21, 2026 | Curricula Simulated Phish Service is down.This incident has been resolved. | 3h 27m | Resolved |
| Oct 15, 2026 | Partial ITDR Ingestion Delay for M365 EventsMicrosoft 365 identity events are being received within normal ranges. Delayed events have been processed, and identity detections and incident reports are current. We are resolving this incident. | 20h 41m | Resolved |
| Oct 1, 2026 | Signal generation and SOC response delayThis incident has been resolved. | 4h 3m | Resolved |
| Sep 30, 2026 | ITDR Event Ingestion DelayData ingest lag from Microsoft has been resolved. | 53h 46m | Resolved |
| Aug 31, 2026 | ITDR Ingestion DelayMicrosoft has deployed additional fixes to their infrastructure, and our internal telemetry is back to showing normal ingest timing for events. This incident is now resolved. | 484h 25m | Resolved |
| Aug 19, 2026 | ITDR Ingestion DelayWe're no longer experiencing delays from our upstream provider. This incident has been resolved. | 17h 27m | Resolved |
| Aug 10, 2026 | ITDR Ingestion DelayThis incident has been resolved. | 24h 10m | Resolved |
| Aug 5, 2026 | ITDR Ingestion DelayThe upstream latency issues are resolving. Huntress ingestion is operating normally. | 8h 0m | Resolved |
| Jul 23, 2026 | Elevated ITDR Signal LatencyThis incident has been resolved. | 1h 4m | Resolved |
| Jul 2, 2026 | Page Load Failures in Australia, New ZealandThis incident has been resolved. | 1h 30m | Resolved |
| Jun 4, 2026 | Signal processing delaysThis incident has been resolved. | 1h 12m | Resolved |
| May 29, 2026 | Curricula Support Email MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 22, 2026 | Database MaintenanceThis maintenance window has been postponed to Wednesday next week. | 1h 0m | Scheduled |
| May 15, 2026 | Database MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 14, 2026 | Database MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 8, 2026 | Portal Web Errors and Agent Communication DelaysWe have shifted resources off of the affected AWS zone and are not seeing any further issues. | 1h 37m | Resolved |
| May 2, 2026 | Automated Phone Notification OutageThis incident has been resolved. | 4h 15m | Resolved |
| Apr 25, 2026 | Portal DegradationThis incident has been resolved. | 9h 57m | Resolved |
| Apr 21, 2026 | Event processing delayThis incident has been resolved. | 3h 8m | Resolved |
| Apr 16, 2026 | Services degradedThis incident has been resolved. | 3h 47m | Resolved |
| Apr 10, 2026 | Web Portal Not LoadingThis incident has been resolved. | 40 min | Resolved |
| Apr 1, 2026 | Delay in Notification including Emails / PSAThis incident has been resolved. | 19 min | Resolved |
| Mar 29, 2026 | Database MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 28, 2026 | Database maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 19, 2026 | Portal Web ErrorsThis incident has been resolved. | 33 min | Resolved |
| Mar 19, 2026 | Rio Processing DelayThis incident has been resolved. | 1h 28m | Resolved |
| Mar 18, 2026 | ITDR Detections Are Catching UpThis incident has been resolved. | 5h 13m | Resolved |
| Mar 17, 2026 | Partial Service OutageThis incident has been resolved. | 1h 8m | Resolved |
| Mar 16, 2026 | Delays in SIEM ProcessingAll components are operating normally. | 3h 0m | Resolved |
| Mar 16, 2026 | Signal processing delays for SIEM dataThis incident has been resolved. | 1h 42m | Resolved |
| Mar 13, 2026 | Portal outageWe have rolled out the fix to the Huntress portal and are seeing resolution across the board. | -32 min | Resolved |
| Mar 11, 2026 | Customer Messaging DelayThis incident has been resolved. | 23 min | Resolved |
| Mar 5, 2026 | Database maintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 5, 2026 | Database MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 2, 2026 | Degraded ITDR Assisted RemediationsThis incident has been resolved. | 22h 15m | Resolved |
| Feb 28, 2026 | Database MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Feb 5, 2026 | Portal outageWe have rolled out the fix to the Huntress portal and are seeing resolution across the board. | 12 min | Resolved |
| Feb 4, 2026 | Portal & agent communication issuesThis incident has been resolved. | 15h 34m | Resolved |
| Feb 2, 2026 | Delayed data processingThis incident has been resolved. | 12h 25m | Resolved |
| Jan 31, 2026 | SIEM Database OutageThis incident has been resolved. | 1h 32m | Resolved |
| Jan 29, 2026 | Live support chat is degradedThis incident has been resolved. | 2h 28m | Resolved |
| Jan 28, 2026 | Portal outageThis incident has been resolved. | 2h 5m | Resolved |
| Jan 22, 2026 | ITDR Onboarding DegradationThis incident has been resolved. | 6h 57m | Resolved |
| Jan 21, 2026 | Portal DegradationThis incident has been resolved. | 24 min | Resolved |
| Dec 5, 2025 | ITDR ingest delaysThis incident has been resolved. | 3h 14m | Resolved |
| Dec 3, 2025 | ITDR ingest delaysThis incident has been resolved. | 21h 24m | Resolved |
| Nov 18, 2025 | Operational issues reported by CloudflareThis incident has been resolved. | 0 min | Resolved |
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How to Read This Huntress Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Huntress acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Huntress outage in this window ran 20d 4h, against a mean recovery of 15h 5m. If you depend on Huntress in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.