HYPR Services Outage History
4 incidents recorded over the last 365 days, 4 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded HYPR Services Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Feb 27, 2026 | Affirm Conversation OutageFollowing a review of the error logs, HYPR determined the root cause was exceeding the Twilio user conversation limit during the Affirm approval flow. This occurred because existing Affirm approval conversations… | 1h 30m | Resolved |
| Feb 23, 2026 | Workforce Access Client UnavaliableHYPR has resolved the underlying issue effecting Workforce Access downloads via Control Center. | 429h 27m | Resolved |
| Jan 14, 2026 | SMS Delivery Issues on Verizon NetworkThis incident has been resolved. | 24h 25m | Resolved |
| Jan 14, 2026 | HYPR iOS 10.7 Account lockout issueHYPR app for iOS Version 10.7.3 confirms this fix. We recommend that all iOS users update to the latest version as the update includes important fixes that address the issue observed, and identified in HYPR's previous… | 1050h 29m | Resolved |
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How to Read This HYPR Services Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before HYPR Services acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single HYPR Services outage in this window ran 43d 18h, against a mean recovery of 15d 16h. If you depend on HYPR Services in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.