IBM Apptio Outage History
73 incidents recorded over the last 365 days, 35 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded IBM Apptio Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 22, 2026 | Apptio maintenance - Americas (US2) regionApptio will be performing scheduled maintenance on all products in the US2 Azure region. During this window, our engineering team will be performing critical infrastructure updates and optimizations on the underlying… | 12h 0m | Scheduled |
| Nov 20, 2026 | Apptio maintenance - Europe (EU2) regionApptio will be performing scheduled maintenance on all products in the EU2 Azure region. During this window, our engineering team will be performing critical infrastructure updates and optimizations on the underlying… | 12h 0m | Scheduled |
| Nov 20, 2026 | Apptio Scheduled Monthly Maintenance AU, IN, and JP RegionsApptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our Australia, India, and Japan regions on the 3rd weekend of the month starting at 00:00 AM AEST / 19:30 PM IST / 23:00 PM JST for… | 6h 0m | Scheduled |
| Nov 20, 2026 | Apptio Scheduled Monthly Maintenance AmericasWe will be undergoing scheduled maintenance during this time. | 6h 0m | Scheduled |
| Nov 20, 2026 | Apptio Scheduled Monthly Maintenance EMEA and ME regionsApptio will be conducting scheduled maintenance for TBM Studio, Costing and Billing in our EMEA and ME regions on the evening of the 3rd Friday of the month starting at 2am UTC to 8am UTC Saturday. The indicated Apptio… | 6h 0m | Scheduled |
| Nov 13, 2026 | GovCloud Scheduled Monthly MaintenanceApptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EST and running until 10pm EST. In order to meet our FedRAMP maintenance requirements, Apptio… | 4h 0m | Scheduled |
| Oct 29, 2026 | Labor rates may be missing in ITP for customers who also use ADMA fix has been implemented and we are monitoring the results. | — | Investigating |
| Oct 23, 2026 | PHP Vulnerability - Apptio Offerings UnaffectedThis incident has been resolved. | 165h 40m | Resolved |
| Oct 23, 2026 | Datalink (DLF) Connectors failing with BOOMI error across all the regions.This incident has been resolved. | 2h 59m | Resolved |
| Oct 15, 2026 | Datalink: Cross-Environment Apptio Copy Table Connectors FailingThis incident has been resolved and all connectors now should be running successfully. | 20h 39m | Resolved |
| Oct 9, 2026 | GovCloud Scheduled Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Sep 24, 2026 | Exports from Cloudability to TBM are BehindThis incident has been resolved. Data should be updated as soon as the connector is ran. | 27h 3m | Resolved |
| Sep 19, 2026 | Apptio Scheduled Monthly Maintenance AmericasThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 19, 2026 | Apptio Scheduled Monthly Maintenance EU regionThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 18, 2026 | Apptio Scheduled Monthly Maintenance AU, IN, and JP RegionsThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 16, 2026 | Salesforce Outage – Support Case Access ImpactedThis incident has been resolved. | 6h 41m | Resolved |
| Sep 11, 2026 | GovCloud Scheduled Monthly MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 3, 2026 | US Govcloud Datadrop maintenanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Aug 25, 2026 | ADM Entity schedule creation is failing for Planning integration schedulesThe issue has been resolved, and entity creation is functioning normally again. Planning integrations are successfully transferring data. If any transfers were scheduled while the issue was occurring, some data may not… | 2h 58m | Resolved |
| Aug 22, 2026 | Apptio Scheduled Monthly Maintenance AmericasThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Aug 22, 2026 | Apptio Scheduled Monthly Maintenance EU regionThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Aug 21, 2026 | Apptio Scheduled Monthly Maintenance AU, IN, and JP RegionsThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Aug 15, 2026 | Datadrop SFTP Service — Scheduled Maintenance August 14 @ 8:00 PM PTThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Aug 14, 2026 | GovCloud Scheduled Monthly MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 14, 2026 | Datadrop SFTP Service — Scheduled Maintenance August 14 @ 8:00 PM PTThis incident has been resolved. | 426h 26m | Resolved |
| Aug 14, 2026 | Azure updates to CT is delayedThis incident has been resolved. | 7h 6m | Resolved |
| Aug 13, 2026 | Slowness Experienced When Uploading an Excel File to a TableThis incident has been resolved. | 3h 26m | Resolved |
| Aug 12, 2026 | Datalink Classic email notifications are failing in the US GovCloud regionThis issue has been resolved during the most recent GovCloud maintenance window. If you continue to experience issues with Datalink Classic email notifications please reach out to our support team. | 845h 53m | Resolved |
| Aug 12, 2026 | Scheduled Frontdoor Maintenance EU RegionThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 3, 2026 | IT Planning inaccessibleThis incident has been resolved. | 1h 58m | Resolved |
| Aug 2, 2026 | Infrastructure maintenance for Azure hosting regions US2 and EU2The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 30, 2026 | Harbor W3 MigrationThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 29, 2026 | Datalink Connectors in Waiting or Running statusThis incident has been resolved. | 1h 44m | Resolved |
| Jul 29, 2026 | Datalink Connectors Stuck in Waiting or RunningThis issue has been resolved. The majority of connector runs have completed successfully. If you experience any failed connector runs, please rerun them. | 1h 22m | Resolved |
| Jul 27, 2026 | US Frontdoor authentication issueThis incident has been resolved. | 42 min | Resolved |
| Jul 25, 2026 | Datalink/Datadrop infrastructure maintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 21, 2026 | Apptio Planning SlownessThis incident has been resolved. | 28h 57m | Resolved |
| Jul 18, 2026 | Apptio maintenance for Azure hosted regionsThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 18, 2026 | Apptio Scheduled Monthly Maintenance AmericasThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 18, 2026 | Scheduled DataLink Classic Maintenance EU and NAThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 18, 2026 | Apptio Scheduled Monthly Maintenance EU regionThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 17, 2026 | Apptio Scheduled Monthly Maintenance AU, IN, and JP RegionsThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 10, 2026 | GovCloud Scheduled Monthly MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 10, 2026 | Intermittent login difficulty on IBM Support portalThis incident has been resolved. | 1h 42m | Resolved |
| Jun 30, 2026 | Access Administration current unavailable.This incident has been resolved. | 1h 10m | Resolved |
| Jun 30, 2026 | Infrastructure Maintenance (US2 Azure) - CorrectedThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 29, 2026 | Infrastructure Maintenance (EU2 Azure)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 20, 2026 | Apptio Scheduled Monthly Maintenance AmericasThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jun 20, 2026 | Apptio Scheduled Monthly Maintenance EU regionThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jun 19, 2026 | Apptio Scheduled Monthly Maintenance AU, IN, and JP RegionsThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jun 18, 2026 | Infrastructure Maintenance (USGOV AWS)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 16, 2026 | Infrastructure Maintenance (CA/US AWS)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 15, 2026 | Infrastructure Maintenance (EU AWS)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 15, 2026 | Infrastructure Maintenance (AU/IN/JP AWS)The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jun 12, 2026 | US2 and EU2 (Azure hosted): Customer may see service disruption for DatalinkThis incident has been resolved. | 35 min | Resolved |
| Jun 9, 2026 | Any runs of Cloudability Datalink connectors are resulting in inaccurate data at present in CTThis incident has been resolved. | 226h 58m | Resolved |
| Jun 5, 2026 | Any runs of Cloudability Datalink connectors are resulting in inaccurate reporting of Account IDs/Names at present in CTThis incident has been resolved. | 69h 59m | Resolved |
| Jun 3, 2026 | Middle East Application Services UnavailableApplication services in the Middle East region are currently unavailable due to an ongoing issue with AWS infrastructure. If you have questions regarding service availability or timelines, please reach out directly to… | — | Investigating |
| Jun 3, 2026 | Customer using Cloudability CT Datalink will see errors on June 2026 Datalink runs of the Cloudability connectorThis incident has been resolved. | 25h 6m | Resolved |
| Apr 25, 2026 | Datalink connectors may fail or be slow to complete.This incident has been resolved. | 1h 45m | Resolved |
| Mar 24, 2026 | Applications are slow or fail to load due to AWS outage in Middle East (ME) regionClosing this incident, to be replaced by a maintenance notice. | 1723h 35m | Resolved |
| Mar 18, 2026 | US Region: Planning intermittently slow to loadPerformance has stabilized, and we have not observed any further issues. This incident is now being closed as resolved. | 2h 8m | Resolved |
| Mar 17, 2026 | All Regions: Unable to access Development in TBM StudioWe have deployed a fix for this issue across all regions, and access to the Development environment in TBM Studio should now be functioning normally. If you continue to experience any related issues, please don’t… | 4h 32m | Resolved |
| Mar 1, 2026 | Applications are slow or fail to load due to AWS outage in Middle East (ME) regionService restoration activities related to the AWS ME-Central region outage are ongoing, and the team continues to make steady progress. At this stage, we will be transitioning away from updates on the public status… | 384h 27m | Resolved |
| Feb 23, 2026 | Intermittent SSO Login FailuresThis incident has been resolved. | 10h 10m | Resolved |
| Feb 12, 2026 | Datalink Financials (DLF) connectors are getting stuck in AU RegionThis incident has been resolved. | 3h 25m | Resolved |
| Feb 11, 2026 | Customer may receive 404 error message while accessing TBM Studio/PlanningThis incident has been resolved. | 1h 36m | Resolved |
| Jan 29, 2026 | Datalink Connections Fail While Uploading to DestinationThis incident has been resolved. | 18h 16m | Resolved |
| Jan 22, 2026 | US Region Degraded PerformanceThis incident has been resolved. | 3h 30m | Resolved |
| Jan 14, 2026 | IDP Initiated Logins for Gov are DownThis incident has been resolved. | 3h 57m | Resolved |
| Dec 15, 2025 | Error When Creating Tables/Reports With Japanese or Special CharactersWe have released a new version to resolve this issue. If you are on R12.11.18 and receive have tables with With Japanese or Special Characters, please work with you CS team to schedule an ad hoc upgrade. Otherwise, you… | 54h 17m | Resolved |
| Dec 14, 2025 | Azure Credentials expiration potentially causing Scheduled and Ad Hoc Upload/Export Failures in TBM Studio, Including Datalink runsThis incident has been resolved. | 6h 10m | Resolved |
| Nov 25, 2025 | Multi-Application Service DisruptionThis incident has been resolved. | 1h 17m | Resolved |
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How to Read This IBM Apptio Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before IBM Apptio acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single IBM Apptio outage in this window ran 71d 19h, against a mean recovery of 2d 12h. If you depend on IBM Apptio in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.