IBM Apptio Outage History

73 incidents recorded over the last 365 days, 35 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded IBM Apptio Incident

IBM Apptio incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 22, 2026Apptio maintenance - Americas (US2) regionApptio will be performing scheduled maintenance on all products in the US2 Azure region. During this window, our engineering team will be performing critical infrastructure updates and optimizations on the underlying…12h 0mScheduled
Nov 20, 2026Apptio maintenance - Europe (EU2) regionApptio will be performing scheduled maintenance on all products in the EU2 Azure region. During this window, our engineering team will be performing critical infrastructure updates and optimizations on the underlying…12h 0mScheduled
Nov 20, 2026Apptio Scheduled Monthly Maintenance AU, IN, and JP RegionsApptio will be conducting scheduled maintenance for TBM Studio, Costing, and Billing in our Australia, India, and Japan regions on the 3rd weekend of the month starting at 00:00 AM AEST / 19:30 PM IST / 23:00 PM JST for…6h 0mScheduled
Nov 20, 2026Apptio Scheduled Monthly Maintenance AmericasWe will be undergoing scheduled maintenance during this time.6h 0mScheduled
Nov 20, 2026Apptio Scheduled Monthly Maintenance EMEA and ME regionsApptio will be conducting scheduled maintenance for TBM Studio, Costing and Billing in our EMEA and ME regions on the evening of the 3rd Friday of the month starting at 2am UTC to 8am UTC Saturday. The indicated Apptio…6h 0mScheduled
Nov 13, 2026GovCloud Scheduled Monthly MaintenanceApptio will be conducting scheduled maintenance in our US GovCloud region on the 2nd Friday of the month starting at 6pm EST and running until 10pm EST. In order to meet our FedRAMP maintenance requirements, Apptio…4h 0mScheduled
Oct 29, 2026Labor rates may be missing in ITP for customers who also use ADMA fix has been implemented and we are monitoring the results.—Investigating
Oct 23, 2026PHP Vulnerability - Apptio Offerings UnaffectedThis incident has been resolved.165h 40mResolved
Oct 23, 2026Datalink (DLF) Connectors failing with BOOMI error across all the regions.This incident has been resolved.2h 59mResolved
Oct 15, 2026Datalink: Cross-Environment Apptio Copy Table Connectors FailingThis incident has been resolved and all connectors now should be running successfully.20h 39mResolved
Oct 9, 2026GovCloud Scheduled Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 24, 2026Exports from Cloudability to TBM are BehindThis incident has been resolved. Data should be updated as soon as the connector is ran.27h 3mResolved
Sep 19, 2026Apptio Scheduled Monthly Maintenance AmericasThe scheduled maintenance has been completed.6h 0mScheduled
Sep 19, 2026Apptio Scheduled Monthly Maintenance EU regionThe scheduled maintenance has been completed.6h 0mScheduled
Sep 18, 2026Apptio Scheduled Monthly Maintenance AU, IN, and JP RegionsThe scheduled maintenance has been completed.6h 0mScheduled
Sep 16, 2026Salesforce Outage – Support Case Access ImpactedThis incident has been resolved.6h 41mResolved
Sep 11, 2026GovCloud Scheduled Monthly MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 3, 2026US Govcloud Datadrop maintenanceThe scheduled maintenance has been completed.30 minScheduled
Aug 25, 2026ADM Entity schedule creation is failing for Planning integration schedulesThe issue has been resolved, and entity creation is functioning normally again. Planning integrations are successfully transferring data. If any transfers were scheduled while the issue was occurring, some data may not…2h 58mResolved
Aug 22, 2026Apptio Scheduled Monthly Maintenance AmericasThe scheduled maintenance has been completed.6h 0mScheduled
Aug 22, 2026Apptio Scheduled Monthly Maintenance EU regionThe scheduled maintenance has been completed.6h 0mScheduled
Aug 21, 2026Apptio Scheduled Monthly Maintenance AU, IN, and JP RegionsThe scheduled maintenance has been completed.6h 0mScheduled
Aug 15, 2026Datadrop SFTP Service — Scheduled Maintenance August 14 @ 8:00 PM PTThe scheduled maintenance has been completed.5h 0mScheduled
Aug 14, 2026GovCloud Scheduled Monthly MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 14, 2026Datadrop SFTP Service — Scheduled Maintenance August 14 @ 8:00 PM PTThis incident has been resolved.426h 26mResolved
Aug 14, 2026Azure updates to CT is delayedThis incident has been resolved.7h 6mResolved
Aug 13, 2026Slowness Experienced When Uploading an Excel File to a TableThis incident has been resolved.3h 26mResolved
Aug 12, 2026Datalink Classic email notifications are failing in the US GovCloud regionThis issue has been resolved during the most recent GovCloud maintenance window. If you continue to experience issues with Datalink Classic email notifications please reach out to our support team.845h 53mResolved
Aug 12, 2026Scheduled Frontdoor Maintenance EU RegionThe scheduled maintenance has been completed.2h 0mScheduled
Aug 3, 2026IT Planning inaccessibleThis incident has been resolved.1h 58mResolved
Aug 2, 2026Infrastructure maintenance for Azure hosting regions US2 and EU2The scheduled maintenance has been completed.2h 0mScheduled
Jul 30, 2026Harbor W3 MigrationThe scheduled maintenance has been completed.2h 0mScheduled
Jul 29, 2026Datalink Connectors in Waiting or Running statusThis incident has been resolved.1h 44mResolved
Jul 29, 2026Datalink Connectors Stuck in Waiting or RunningThis issue has been resolved. The majority of connector runs have completed successfully. If you experience any failed connector runs, please rerun them.1h 22mResolved
Jul 27, 2026US Frontdoor authentication issueThis incident has been resolved.42 minResolved
Jul 25, 2026Datalink/Datadrop infrastructure maintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jul 21, 2026Apptio Planning SlownessThis incident has been resolved.28h 57mResolved
Jul 18, 2026Apptio maintenance for Azure hosted regionsThe scheduled maintenance has been completed.6h 0mScheduled
Jul 18, 2026Apptio Scheduled Monthly Maintenance AmericasThe scheduled maintenance has been completed.6h 0mScheduled
Jul 18, 2026Scheduled DataLink Classic Maintenance EU and NAThe scheduled maintenance has been completed.4h 0mScheduled
Jul 18, 2026Apptio Scheduled Monthly Maintenance EU regionThe scheduled maintenance has been completed.6h 0mScheduled
Jul 17, 2026Apptio Scheduled Monthly Maintenance AU, IN, and JP RegionsThe scheduled maintenance has been completed.6h 0mScheduled
Jul 10, 2026GovCloud Scheduled Monthly MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 10, 2026Intermittent login difficulty on IBM Support portalThis incident has been resolved.1h 42mResolved
Jun 30, 2026Access Administration current unavailable.This incident has been resolved.1h 10mResolved
Jun 30, 2026Infrastructure Maintenance (US2 Azure) - CorrectedThe scheduled maintenance has been completed.2h 0mScheduled
Jun 29, 2026Infrastructure Maintenance (EU2 Azure)The scheduled maintenance has been completed.2h 0mScheduled
Jun 20, 2026Apptio Scheduled Monthly Maintenance AmericasThe scheduled maintenance has been completed.6h 0mScheduled
Jun 20, 2026Apptio Scheduled Monthly Maintenance EU regionThe scheduled maintenance has been completed.6h 0mScheduled
Jun 19, 2026Apptio Scheduled Monthly Maintenance AU, IN, and JP RegionsThe scheduled maintenance has been completed.6h 0mScheduled
Jun 18, 2026Infrastructure Maintenance (USGOV AWS)The scheduled maintenance has been completed.2h 0mScheduled
Jun 16, 2026Infrastructure Maintenance (CA/US AWS)The scheduled maintenance has been completed.2h 0mScheduled
Jun 15, 2026Infrastructure Maintenance (EU AWS)The scheduled maintenance has been completed.2h 0mScheduled
Jun 15, 2026Infrastructure Maintenance (AU/IN/JP AWS)The scheduled maintenance has been completed.3h 0mScheduled
Jun 12, 2026US2 and EU2 (Azure hosted): Customer may see service disruption for DatalinkThis incident has been resolved.35 minResolved
Jun 9, 2026Any runs of Cloudability Datalink connectors are resulting in inaccurate data at present in CTThis incident has been resolved.226h 58mResolved
Jun 5, 2026Any runs of Cloudability Datalink connectors are resulting in inaccurate reporting of Account IDs/Names at present in CTThis incident has been resolved.69h 59mResolved
Jun 3, 2026Middle East Application Services UnavailableApplication services in the Middle East region are currently unavailable due to an ongoing issue with AWS infrastructure. If you have questions regarding service availability or timelines, please reach out directly to…—Investigating
Jun 3, 2026Customer using Cloudability CT Datalink will see errors on June 2026 Datalink runs of the Cloudability connectorThis incident has been resolved.25h 6mResolved
Apr 25, 2026Datalink connectors may fail or be slow to complete.This incident has been resolved.1h 45mResolved
Mar 24, 2026Applications are slow or fail to load due to AWS outage in Middle East (ME) regionClosing this incident, to be replaced by a maintenance notice.1723h 35mResolved
Mar 18, 2026US Region: Planning intermittently slow to loadPerformance has stabilized, and we have not observed any further issues. This incident is now being closed as resolved.2h 8mResolved
Mar 17, 2026All Regions: Unable to access Development in TBM StudioWe have deployed a fix for this issue across all regions, and access to the Development environment in TBM Studio should now be functioning normally. If you continue to experience any related issues, please don’t…4h 32mResolved
Mar 1, 2026Applications are slow or fail to load due to AWS outage in Middle East (ME) regionService restoration activities related to the AWS ME-Central region outage are ongoing, and the team continues to make steady progress. At this stage, we will be transitioning away from updates on the public status…384h 27mResolved
Feb 23, 2026Intermittent SSO Login FailuresThis incident has been resolved.10h 10mResolved
Feb 12, 2026Datalink Financials (DLF) connectors are getting stuck in AU RegionThis incident has been resolved.3h 25mResolved
Feb 11, 2026Customer may receive 404 error message while accessing TBM Studio/PlanningThis incident has been resolved.1h 36mResolved
Jan 29, 2026Datalink Connections Fail While Uploading to DestinationThis incident has been resolved.18h 16mResolved
Jan 22, 2026US Region Degraded PerformanceThis incident has been resolved.3h 30mResolved
Jan 14, 2026IDP Initiated Logins for Gov are DownThis incident has been resolved.3h 57mResolved
Dec 15, 2025Error When Creating Tables/Reports With Japanese or Special CharactersWe have released a new version to resolve this issue. If you are on R12.11.18 and receive have tables with With Japanese or Special Characters, please work with you CS team to schedule an ad hoc upgrade. Otherwise, you…54h 17mResolved
Dec 14, 2025Azure Credentials expiration potentially causing Scheduled and Ad Hoc Upload/Export Failures in TBM Studio, Including Datalink runsThis incident has been resolved.6h 10mResolved
Nov 25, 2025Multi-Application Service DisruptionThis incident has been resolved.1h 17mResolved

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How to Read This IBM Apptio Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before IBM Apptio acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single IBM Apptio outage in this window ran 71d 19h, against a mean recovery of 2d 12h. If you depend on IBM Apptio in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.