Imperva Outage History
164 incidents recorded over the last 365 days, 77 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Imperva Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Jan 1, 2027 | API TEST B - DELETE MEtest | 8h 0m | Scheduled |
| Nov 24, 2026 | [ICM-5733] Planned Maintenance on the Imperva data center in Barcelona, SpainMaintenance on the Barcelona, Spain data center will be performed on Tuesday, November 24th, 2026 at 01:00 UTC. We expect to complete the maintenance by Tuesday, November 24th, 2026 at 07:00 UTC. For Cloud WAF… | 6h 0m | Scheduled |
| Nov 23, 2026 | [ICM-5723] Planned Maintenance on the Imperva data center in Lima, PeruMaintenance on the Lima, Peru data center will be performed on Monday, November 23rd, 2026 at 04:00 UTC. We expect to complete the maintenance by Monday, November 23rd, 2026 at 12:00 UTC. For Cloud WAF customers… | 8h 0m | Scheduled |
| Nov 19, 2026 | [ICM-5553] Planned Maintenance on the Imperva data center in Santiago, ChileMaintenance on the Santiago, Chile data center will be performed on Thursday, November 19th, 2026 at 04:00 UTC. We expect to complete the maintenance by Thursday, November 19th, 2026 at 12:00 UTC. For Cloud WAF… | 8h 0m | Scheduled |
| Nov 18, 2026 | [ICM-5688] Planned Maintenance on the Imperva data center in Jakarta 2, IndonesiaMaintenance on the Jakarta 2, Indonesia data center will be performed on Wednesday, November 18th, 2026 at 18:00 UTC. We expect to complete the maintenance by Thursday, November 19th, 2026 at 00:00 UTC. For Cloud WAF… | 6h 0m | Scheduled |
| Nov 18, 2026 | [ICM-5732] Planned Maintenance on the Imperva data center in Dusseldorf, GermanyMaintenance on the Dusseldorf, Germany data center will be performed on Wednesday, November 18th, 2026 at 01:00 UTC. We expect to complete the maintenance by Wednesday, November 18th, 2026 at 07:00 UTC. For Cloud WAF… | 6h 0m | Scheduled |
| Nov 17, 2026 | [ICM-5724] Planned Maintenance on the Imperva data center in Toronto, ON, CanadaMaintenance on the Toronto, ON, Canada data center will be performed on Tuesday, November 17th, 2026 at 06:00 UTC. We expect to complete the maintenance by Tuesday, November 17th, 2026 at 10:00 UTC. For Cloud WAF… | 4h 0m | Scheduled |
| Nov 17, 2026 | [ICM-5731] Planned Maintenance on the Imperva data center in Buenos Aires, ArgentinaMaintenance on the Buenos Aires, Argentina data center will be performed on Tuesday, November 17th, 2026 at 02:00 UTC. We expect to complete the maintenance by Tuesday, November 17th, 2026 at 06:00 UTC. For Cloud WAF… | 4h 0m | Scheduled |
| Nov 12, 2026 | [ICM-5674] Planned Maintenance on the Imperva data center in Hanoi, VietnamMaintenance on the Hanoi, Vietnam data center will be performed on Thursday, November 12th, 2026 at 19:00 UTC. We expect to complete the maintenance by Friday, November 13th, 2026 at 01:00 UTC. For Cloud WAF customers… | 6h 0m | Scheduled |
| Nov 11, 2026 | [ICM-5710] Planned maintenance on the Imperva data center in New Delhi, IndiaAs part of our commitment to building a future-facing network, Imperva recently launched our Next Generation Architecture in the DEL – New Delhi, India PoP with improved capacity, connectivity, and services. This PoP is… | 10h 0m | Scheduled |
| Nov 10, 2026 | [ICM-5673] Planned Maintenance on the Imperva data center in Bangkok, ThailandMaintenance on the Bangkok, Thailand data center will be performed on Tuesday, November 10th, 2026 at 18:00 UTC. We expect to complete the maintenance by Wednesday, November 11th, 2026 at 00:00 UTC. For Cloud WAF… | 6h 0m | Scheduled |
| Nov 10, 2026 | [ICM-5685] Planned Maintenance on the Imperva data center in Sao Paulo, BrazilMaintenance on the Sao Paulo, Brazil data center will be performed on Tuesday, November 10th, 2026 at 03:00 UTC. We expect to complete the maintenance by Tuesday, November 10th, 2026 at 11:00 UTC. For Cloud WAF… | 8h 0m | Scheduled |
| Nov 8, 2026 | [ICM-5598] Planned Maintenance on the Imperva data center in Cape Town, South AfricaMaintenance on the Cape Town, South Africa data center will be performed on Sunday, November 8th, 2026 at 22:00 UTC. We expect to complete the maintenance by Monday, November 9th, 2026 at 02:00 UTC. For Cloud WAF… | 4h 0m | Scheduled |
| Nov 8, 2026 | [TR-23350] - Essential Maintenance on the Cloud Security Console and API – November 8, 2026We will be undergoing scheduled maintenance during this time. | 4h 0m | Scheduled |
| Nov 7, 2026 | [ICM-5654] Planned Maintenance on the Imperva data center in Tel Aviv, IsraelMaintenance on the Tel Aviv, Israel data center will be performed on Saturday, November 7th, 2026 at 18:00 UTC. We expect to complete the maintenance by Sunday, November 8th, 2026 at 02:00 UTC. For Cloud WAF customers… | 8h 0m | Scheduled |
| Nov 5, 2026 | [ICM-5651] Planned Maintenance on the Imperva data center in Rio, BrazilScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Nov 4, 2026 | [ICM-5687] Planned Maintenance on the Imperva data center in Hong KongVerification is currently underway for the maintenance items. | 6h 0m | Scheduled |
| Nov 4, 2026 | [INC-1182] Delay of Cloud Security Management Configuration ChangesOur phased mitigation efforts have significantly reduced the scope of the issue. A small portion of service capacity, approximately 5%, may continue to experience the issue and will be addressed during the next phase of… | — | Investigating |
| Nov 4, 2026 | [INC-1181] Intermittent Access Issues with www.imperva.comThe issue affecting access to www.imperva.com has been resolved. The website is operating normally, and our monitoring confirms service stability has been restored. We appreciate your patience while our teams worked to… | 1h 9m | Resolved |
| Nov 4, 2026 | [ICM-5611] Planned Maintenance on the Imperva data center in New York 2, NYScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Nov 3, 2026 | [ICM-5612] Planned Maintenance on the Imperva data center in Santiago, ChileMaintenance on the Santiago, Chile data center has been extended to Tuesday, November 3rd, 2026 at 13:00 UTC. | 8h 0m | Scheduled |
| Nov 2, 2026 | [INC-1178] Service Degradation in Network Protection DashboardThe services has remained stable throughout the monitoring period, with no further issues detected. The Network Protection Dashboard is functioning as expected. | 1h 58m | Resolved |
| Nov 2, 2026 | [ICM-5617] Planned Maintenance on the Imperva data center in Lima, PeruThe maintenance has been cancelled. | 8h 0m | Scheduled |
| Nov 2, 2026 | [ICM-5675] Planned Maintenance on the Imperva data center in London 1, UKThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 29, 2026 | [ICM-5650] Planned Maintenance on the Imperva data center in Denver, COThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 29, 2026 | [ICM-5611] Planned Maintenance on the Imperva data center in New York 2, NYMaintenance on the New York 2, NY data center will be performed on Thursday, October 29th, 2026 at 03:00 UTC. We expect to complete the maintenance by Thursday, October 29th, 2026 at 11:00 UTC. For Cloud WAF customers… | 8h 0m | Scheduled |
| Oct 29, 2026 | [INC-1173] - QRO PoP Connectivity IssueMonitoring has confirmed that network performance is stable and services are operating normally. | 9h 5m | Resolved |
| Oct 28, 2026 | [ICM-5661] Planned Maintenance on the Imperva data center in Manila, PhilippinesThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 28, 2026 | [ICM-5616] MXP to MIL PoP Migration - Milan, ItalyThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Oct 27, 2026 | [ICM-5602] Planned Maintenance on the Imperva data center in Madrid, SpainScheduled maintenance is still in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 22, 2026 | [ICM-5603] Planned Maintenance on the Imperva data center in Atlanta, GAThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 21, 2026 | [ICM-5590] Planned Maintenance on the Imperva data center in San Jose, CAThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 20, 2026 | [INC-1166] Service Degradation Affecting Newly Onboarded SitesThis incident has been resolved. | 7h 38m | Resolved |
| Oct 20, 2026 | [ICM-5591] Planned Maintenance on the Imperva data center in Los Angeles, CAThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 19, 2026 | [INC-1165] Service Degradation Affecting Newly Onboarded SitesFollowing successful mitigation and a period of monitoring, we have confirmed that the service is operating normally and the issue is resolved. We apologize for any inconvenience this may have caused. | 5h 9m | Resolved |
| Oct 19, 2026 | [ICM-5348] Planned Maintenance on the Imperva data center in Chicago 1, ILThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Oct 18, 2026 | [ICM-5537] Essential Maintenance on the Imperva data center in Madrid, SpainThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Oct 15, 2026 | INC-1163 SIEM log investigationMitigation measures have been implemented to address the SIEM log data issue. Our teams have confirmed the environment accuracy. | 1h 15m | Resolved |
| Oct 15, 2026 | [ICM-5571] Planned Maintenance on the Imperva data center in Montreal, QC, CanadaThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Oct 14, 2026 | [ICM-5575] Planned Maintenance on the Imperva data center in Detroit, MIThe scheduled maintenance has been completed. | 9h 59m | Scheduled |
| Oct 13, 2026 | [INC-1161] Issue Resulting in Unexpected IRA BlockingWe have completed monitoring and confirmed that the mitigation measures have successfully resolved the issue that resulted in false positive IRA blocks for some customers. Service is operating normally, and no further… | 2h 11m | Resolved |
| Oct 13, 2026 | [INC-1160] Degradation of Imperva Generated Certificate IssuanceMonitoring has confirmed that the service is stable and certificate issuance is functioning as expected. No additional issues have been observed, and this incident has been resolved. Thank you for your patience. | 4h 15m | Resolved |
| Oct 13, 2026 | [ICM-5402] Planned Maintenance on the Imperva data center in Lima, PeruThe maintenance has been cancelled. | 8h 0m | Scheduled |
| Oct 12, 2026 | [ICM-5569] Planned Maintenance on the Imperva data center in Dublin, IrelandThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 11, 2026 | [ICM-5568] Planned Maintenance on the Imperva data center in Stockholm, SwedenThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 11, 2026 | [TR-23350] - Essential Maintenance on the Cloud Security Console and API – October 11, 2026The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 11, 2026 | [ICM-5547] Essential Maintenance on the Imperva data center in Lima, PeruThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Oct 9, 2026 | [INC-1158] Service Degradation of Dallas, TX (DAL) PoPThe Dallas, TX (DAL) has been reactivated, and monitoring has confirmed stability. Services are operating normally, and the incident is now resolved. | 11h 55m | Resolved |
| Oct 8, 2026 | [ICM-5550] Planned Maintenance on the Imperva data center in Osaka, JapanThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 8, 2026 | [ICM-5546] Planned Maintenance on the Imperva data center in Vancouver, BC, CanadaThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 8, 2026 | [ICM-5472] Planned Maintenance on the Imperva data center in Buenos Aires, ArgentinaScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Oct 7, 2026 | [ICM-5567] Planned Maintenance on the Imperva data center in Tel Aviv, IsraelScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 6, 2026 | [ICM-5549] Planned Maintenance on the Imperva data center in Kuala Lumpur, MalaysiaScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 6, 2026 | [ICM-5526] NYC to JFK PoP Migration - New York 1, NYScheduled maintenance is currently in progress. We will provide updates as necessary. | 24h 0m | Scheduled |
| Oct 5, 2026 | [INC-1152] IPv6 connectivity degradation across multiple PoPsTraffic across all affected PoPs is stable, and services are operating normally with no further impact observed. | 17h 7m | Resolved |
| Oct 5, 2026 | [ICM-5545] Planned Maintenance on the Imperva data center in Seattle, WAScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 4, 2026 | [ICM-5544] Planned Maintenance on the Imperva data center in Warsaw, PolandScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Oct 4, 2026 | [UM-13545] - Scheduled Maintenance on the Cloud Security Console – October 04, 2026The Cloud Security Console will undergo a scheduled maintenance on October 04, 2026, between 05:00 and 07:00 UTC. During this maintenance window, customers may experience intermittent disruptions with the Management… | 2h 0m | Scheduled |
| Oct 1, 2026 | [INC-1149] Service degradation of Frankfurt, Germany (HHN) PoPThe Frankfurt, Germany (HHN) PoP has been reactivated and is now returned to service. This incident has been resolved. | 6h 43m | Resolved |
| Oct 1, 2026 | [INC-1148] Imperva Management API DegradationThis incident has been resolved. | 20 min | Resolved |
| Oct 1, 2026 | [ICM-5508] Planned Maintenance on the Imperva data center in Miami, FLScheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Sep 30, 2026 | [ICM-5517] Planned Maintenance on the Imperva data center in Toronto, ON, CanadaThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Sep 28, 2026 | [ICM-5537] Essential Maintenance on the Imperva data center in Madrid, SpainThe maintenance has been cancelled. | 8h 0m | Scheduled |
| Sep 28, 2026 | [INC-1147] Service degradation of LCY (London) PoPImperva identified an issue in the London (LCY) PoP that impacted a subset of customers who experienced packet loss, connection timeouts, and intermittent connectivity issues. The issue was traced to one of Imperva's… | 0 min | Resolved |
| Sep 28, 2026 | [INC-1146] Service degradation of MAD (Madrid) PoPService in the data center has been restored to normal. This incident has been resolved. | 16h 12m | Resolved |
| Sep 28, 2026 | [INC-1145] Service degradation of multiple PoPsThe issue affecting multiple PoPs has been resolved. Services have recovered, and GRE tunnel connectivity has been restored across the impacted locations. Customers should no longer experience elevated latency or Error… | 2h 13m | Resolved |
| Sep 28, 2026 | [ICM-5519] Planned Maintenance on the Imperva data center in Ashburn 2, VAThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Sep 25, 2026 | [ICM-5472] Planned Maintenance on the Imperva data center in Buenos Aires, ArgentinaThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 23, 2026 | [INC-1143] ABP Service issueWe are aware of an ABP issue affecting some users on Google Chrome 153 and above. Other browsers and versions are not currently affected. Customer sites are still fully protected by Advanced Bot Protection at this time… | 2 min | Resolved |
| Sep 23, 2026 | [INC-1143] ABP Service issueThe incident has been resolved and normal service levels have been restored for the Imperva Advanced Bot Protection service. | 1h 17m | Resolved |
| Sep 22, 2026 | [INC-1142] Network Connectivity Degradation Across Multiple PoPs Due to an Upstream Provider IssueThis incident has been resolved. | 20h 27m | Resolved |
| Sep 22, 2026 | [ICM-5501] DFW to DAL PoP Migration - Dallas, TXThe scheduled maintenance has been completed. | 28h 0m | Scheduled |
| Sep 17, 2026 | [INC-1136] Service Degradation Affecting SIEM Log IngestionMitigation measures have been successfully implemented, and after a period of monitoring, our teams have confirmed that services are operating as expected with no further impact observed. This incident is now… | 2h 18m | Resolved |
| Sep 17, 2026 | [INC-1135] Service Degradation Causing Intermittent DNS Resolution IssuesThe services are now stable, and the issue has been fully mitigated. Post-mitigation validation has been completed, confirming that the services are operating as expected. The incident is now considered resolved. | 5h 11m | Resolved |
| Sep 17, 2026 | [INC-1134] Degradation of performance in Imperva Management ConsoleThe issue affecting the Imperva Management Console (MY) has been resolved. Service performance has returned to normal, and customers should no longer experience elevated latency, login issues, or general console… | 33 min | Resolved |
| Sep 15, 2026 | [ICM-5477] Planned Maintenance on the Imperva data center in Auckland, NZThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 15, 2026 | [ICM-5473] Planned Maintenance on the Imperva data center in Detroit, MIThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 10, 2026 | [ICM-5478] Planned Maintenance on the Imperva data center in Seoul, South KoreaThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 10, 2026 | [ INC - 1131] Service Degradation Impacting the Imperva Management PortalService levels have been restored and the Imperva Management Portal has returned to normal functionality. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have… | 4h 57m | Resolved |
| Sep 10, 2026 | [INC-1130] Service degradation of user managementThe issue affecting user management has been resolved. Based on successful testing and continued stability, we have confirmed that the service is operating as expected, and the incident is considered resolved. | 13h 5m | Resolved |
| Sep 9, 2026 | [ INC - 1129 ]Service Degradation Impacting Login to the Imperva Management PortalMonitoring has confirmed that the environment remains stable, with no further issues observed. The incident is now confirmed as resolved, and normal service has been restored. | 4h 58m | Resolved |
| Sep 8, 2026 | [ICM-5441] Planned Maintenance on the Imperva data center in Zurich, SwitzerlandThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Sep 8, 2026 | Network connectivity degradation in MAD PoPTechnical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for… | 34 min | Resolved |
| Sep 7, 2026 | [ICM-5440] Planned Maintenance on the Imperva data center in London 1, UKThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Sep 6, 2026 | [ICM-5430] Planned Maintenance on the Imperva data center in Queretaro, MexicoThe scheduled maintenance has been completed. | 200h 0m | Scheduled |
| Sep 3, 2026 | [ICM-5421] Planned Maintenance on the Imperva data center in Santiago, ChileThe maintenance has been cancelled. | 8h 0m | Scheduled |
| Sep 2, 2026 | [INC-1120 ] Service Degradation affecting a subset of customers in North America regionMonitoring has shown stable performance following the mitigation measures implemented earlier. This incident is considered resolved at this time. We will continue to monitor the environment as part of our standard… | 4h 12m | Resolved |
| Sep 2, 2026 | [ICM-5434] Planned Maintenance on the Imperva data center in Bangkok, ThailandThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Sep 2, 2026 | [INC-1118] Rio de Janeiro, Brazil (RIO) Data Center IssueTechnical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for… | 2h 20m | Resolved |
| Sep 2, 2026 | [ICM-5420] Planned Maintenance on the Imperva data center in Montreal, QC, CanadaThe maintenance has been cancelled. | 8h 0m | Scheduled |
| Sep 1, 2026 | [ICM-5424] Planned Maintenance on the Imperva data center in Miami, FLThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Aug 31, 2026 | [ICM-5399] Planned Maintenance on the Imperva data center in Sydney, AustraliaThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 31, 2026 | [ICM-5418] Planned Maintenance on the Imperva data center in Queretaro, MexicoThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 31, 2026 | [ICM-5408] Planned Maintenance on the Imperva data center in New York 2, NYThe maintenance has been cancelled. | 8h 0m | Scheduled |
| Aug 30, 2026 | [ICM-5435] Planned Maintenance on the Imperva data center in Frankfurt, GermanyThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 30, 2026 | Service Degradation Affecting Email NotificationsWe have implemented corrective actions and confirmed that the affected functionality has been restored. Monitoring has shown normal service operation, and validation efforts indicate that requests are being processed… | 1h 52m | Resolved |
| Aug 27, 2026 | [ICM-5402] Planned Maintenance on the Imperva data center in Lima, PeruMaintenance on the Lima, Peru data center will be performed on Thursday, August 27th, 2026 at 04:00 UTC. We expect to complete the maintenance by Thursday, August 27th, 2026 at 12:00 UTC. For Cloud WAF customers… | 8h 0m | Scheduled |
| Aug 27, 2026 | [ICM-5423] Essential Maintenance on the Imperva data center in Ashburn 2, VAThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Aug 26, 2026 | [ICM-5396] Planned Maintenance on the Imperva data center in Dubai, UAEThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 25, 2026 | [ICM-5357] ORD to MDW PoP Migration - Chicago, ILThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Aug 24, 2026 | [ICM-5347] Planned Maintenance on the Imperva data center in Detroit, MIMaintenance on the Detroit, MI data center will be performed on Monday, August 24th, 2026 at 04:00 UTC. We expect to complete the maintenance by Monday, August 24th, 2026 at 12:00 UTC. For Cloud WAF customers, Imperva… | 8h 0m | Scheduled |
| Aug 21, 2026 | [INC-1111] Istanbul, Turkey (SAW ) Data Center IssueMonitoring has confirmed that the PoP is stable and operating normally. The incident has been resolved. | 3h 14m | Resolved |
| Aug 20, 2026 | [ICM-5428] Essential Maintenance on the Imperva data center in Jakarta, IndonesiaThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 20, 2026 | [ICM-5392] Planned Maintenance on the Imperva data center in Santiago, ChileThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 19, 2026 | [INC-1110] Queretaro, Mexico (QRO) Data Center IssueThe issue affecting connectivity through the QRO PoP has been resolved. Following confirmation of stable network conditions, traffic has been restored to the QRO PoP and the bypass has been removed. We have continued to… | 12h 58m | Resolved |
| Aug 19, 2026 | [INC-1109] Frankfurt (HHN) Data Center IssueTechnical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for… | 50 min | Resolved |
| Aug 18, 2026 | [ICM-5330] Planned Maintenance on the Imperva data center in Vienna, AustriaThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 17, 2026 | [ICM-5325] Planned Maintenance on the Imperva data center in Istanbul, TurkeyThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 16, 2026 | [ICM-5362] Planned Maintenance on the Imperva data center in London 1, UKThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 13, 2026 | [INC-1106] Elevated Latency for a Subset of Origin Fetch Traffic in Ashburn, VA (WDC)The third-party CDN provider has completed the remediation for the routing issue. We have confirmed through our observations and log data that traffic continues to route as expected, with origin fetch traffic operating… | 480h 36m | Resolved |
| Aug 13, 2026 | [INC-1105] YUL PoP Service DegradationThe issue affecting the YUL (Montreal, Canada) PoP has been resolved, and the PoP has been successfully returned to normal operation. Traffic is once again being served through the YUL PoP, and validation and… | 100h 54m | Resolved |
| Aug 12, 2026 | [ICM-5320] Planned Maintenance on the Imperva data center in Paris, FranceThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 12, 2026 | [INC-1104]Imperva Management Portal Configuration Changes IssueThe incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal. The status updates are an integral part of proactive monitoring and transparent… | 14h 15m | Resolved |
| Aug 12, 2026 | [ICM-5354] Planned Maintenance on the Imperva data center in Bangkok, ThailandThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Aug 12, 2026 | [ICM-5181] Planned Maintenance on the Imperva data center in Los Angeles, CAThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 12, 2026 | [ICM-5306] Planned Maintenance on the Imperva data center in Copenhagen, DenmarkThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 10, 2026 | [ICM-5319] Planned Maintenance on the Imperva data center in London 2, UKThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 10, 2026 | [ICM-5231] Planned Maintenance on the Imperva data center in Singapore, SingaporeThe scheduled maintenance has been completed. | 28h 0m | Scheduled |
| Aug 7, 2026 | [INC-1102] Data Center IssuesThe incident has been resolved, and services have remained stable across all affected Points of Presence (PoPs). | 2h 41m | Resolved |
| Aug 6, 2026 | [ICM-5327] Planned Maintenance on the Imperva data center in Amsterdam 2, NetherlandsThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 5, 2026 | [ICM-5247] Planned Maintenance on the Imperva data center in Zurich, SwitzerlandThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Aug 5, 2026 | [INC-1101] Real-Time WAF Alerting Service DegradationThe issue affecting real-time WAF alerts has been resolved. Following the implementation of a fix and a period of monitoring, we have confirmed that real-time WAF alert delivery has returned to normal operation. WAF… | 59 min | Resolved |
| Aug 5, 2026 | [ICM-5072] Planned Maintenance on the Imperva data center in Chicago 2, ILThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Jul 29, 2026 | [INC-1096] Global Support Phone System DisruptionThe technical team has implemented the required fixes, completed validation activities, and confirmed service stability through continuous monitoring. We appreciate your patience and understanding throughout this… | 7h 9m | Resolved |
| Jul 27, 2026 | [INC-1092] Support Ticketing System IssueThe issue that prevented some customers from logging in to the Customer Support Portal has been fully resolved. Technical teams implemented corrective actions and validated that normal login functionality has been… | 2h 23m | Resolved |
| Jul 17, 2026 | [INC -1084] Rio de Janeiro, Brazil (RIO) Data Center IssueThe technical team has implemented the required fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally, and the PoP has been fully… | 25h 24m | Resolved |
| Jul 10, 2026 | [INC-1081] Johannesburg, South Africa (QRA) Data Center IssueTechnical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. PoP is fully operational and ready for… | 8h 0m | Resolved |
| Jul 1, 2026 | [INC-1076] Querétaro, MX (QRO) Data Center IssueThe technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and… | 10h 37m | Resolved |
| Jun 11, 2026 | [INC-1066] Increased Latency for a portion of Imperva Cloud WAF Protected SitesThis issue has been resolved. Our teams have confirmed that service performance for Imperva Cloud WAF protected sites has returned to normal and remained stable following mitigation. We will continue to monitor service… | 32 min | Resolved |
| Jun 10, 2026 | [INC-1065 ] Imperva Management Portal Login IssueMonitoring has confirmed that services remain stable following the implementation of the fix and the completion of validation activities. No further issues have been observed. | 5h 49m | Resolved |
| Jun 3, 2026 | [INC-1062] Sao Paulo 2 Data Center IssueService in the data center has been restored to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and… | 1h 25m | Resolved |
| Jun 3, 2026 | [INC-1059] Latency Issue on the Management ConsoleThe incident has been resolved and normal service levels have been restored for the Management Portal. The status updates are an integral part of proactive monitoring and transparent communication about the status of… | 1h 4m | Resolved |
| May 29, 2026 | [INC-1055] New York 2, NY (EWR) Data Center IssueThe technical team implemented the necessary fixes, completed validation activities, and confirmed service stability through continuous monitoring. All services are operating normally. The PoP is fully operational and… | 133h 4m | Resolved |
| May 28, 2026 | [INC-1054] Connectivity issue in VAN POP.Service in the data center has been restored to normal. | 15h 57m | Resolved |
| May 28, 2026 | [INC-1053] Connectivity issue in EWRService in the data center has been restored to normal. | 17h 51m | Resolved |
| May 27, 2026 | [INC-1051] Imperva Management Portal ABP Dashboard IssueNo abnormalities were observed during the monitoring period. The incident has been resolved, and normal service levels have been fully restored for the Imperva Advanced Bot Protection service. | 3h 29m | Resolved |
| May 22, 2026 | [INC-1049] Issue with creation of the site certificates.A fix has been implemented and all services are operating normally. The incident has been successfully resolved, | 1h 3m | Resolved |
| May 19, 2026 | [INC-1045] Imperva Management Portal Configuration Changes IssueDuring the close monitoring period, no further deviations were observed. The incident has been resolved, and normal service operations for the Imperva Management Portal have been fully restored. | 72h 13m | Resolved |
| May 16, 2026 | [INC-1042] Issues with Imperva Management Portal Configuration ChangesThe incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal. | 9h 46m | Resolved |
| May 15, 2026 | [INC-1040] Imperva Management Portal Login IssueThe incident has been resolved and normal service levels have been restored for the Imperva Management Portal. | 4h 6m | Resolved |
| May 15, 2026 | [INC-1038] Imperva Management Portal UI Performance DegradationThe incident has been resolved and normal service levels have been restored for the Imperva Management Portal. | 3h 24m | Resolved |
| May 14, 2026 | [INC-1037] New Delhi, Mumbai Data Center IssueService in the data center has been restored to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and… | 4h 43m | Resolved |
| May 14, 2026 | [INC-1036] Imperva Management Portal Slowness IssueThe incident has been resolved and normal service levels have been restored for the Imperva Management Portal. The status updates are an integral part of proactive monitoring and transparent communication about the… | 1h 1m | Resolved |
| May 13, 2026 | [INC-1035] Buenos Aires, Argentina (EZE) Data Center IssueWe have discovered a service degradation that affected the EZE PoP which may have resulted in customers experiencing impact for Imperva Cloud WAF and DDoS for Networks traffic routed through the EZE PoP. Customers with… | 0 min | Resolved |
| May 12, 2026 | [INC-1034] Imperva Management Portal Login IssueThe incident has been resolved and normal service levels have been restored for the Imperva Management Portal. The status updates are an integral part of proactive monitoring and transparent communication about the… | 1h 18m | Resolved |
| May 12, 2026 | [INC-1033] Retroactive: Vancouver, Canada (VAN) Data Center - Connectivity IssuesWe have identified ISP-related connectivity issues in the Vancouver region which affected traffic at 07:03 UTC - 07:21 UTC that may have impacted Imperva Cloud WAF and DDoS for Networks traffic routed through the VAN… | 0 min | Resolved |
| May 11, 2026 | [INC-1031] Imperva Management Portal Cloud WAF Security Dashboard DegradationThe issue affecting the Cloud WAF Dashboards component has been resolved. All systems are operating normally. | 2h 1m | Resolved |
| May 11, 2026 | [INC-1030] Ashburn, VA (IAD) Data Center IssueMonitoring has confirmed that the issue has been resolved, and all services are operating normally. | 13h 34m | Resolved |
| May 10, 2026 | [INC-1028]Third-Party Network Issue Impacting CWAF and DDoS Protection ServicesMonitoring has confirmed that services are stable, and the issue has been resolved. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services… | 2h 45m | Resolved |
| May 10, 2026 | [INC-1027] Issues with the Imperva Management PortalThe incident has been resolved and normal service levels have been restored for the Imperva Management Portal. The status updates are an integral part of proactive monitoring and transparent communication about the… | 1h 18m | Resolved |
| May 8, 2026 | [INC -1026] Issue in FP on browser classificationThe incident has been successfully resolved, and all services are operating normally. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud… | 1h 36m | Resolved |
| May 8, 2026 | [INC-1024] Imperva Management Portal Dashboard IssueThe incident has been resolved and normal service levels have been restored for the Cloud WAF Dashboards on the Imperva Management Portal. | 2h 47m | Resolved |
| May 6, 2026 | [INC-1022] Issue with Cloud WAF Protected WebsitesThe issue has been resolved, and monitoring has confirmed service stability. | 3h 27m | Resolved |
| May 3, 2026 | [INC-1021] Imperva Security Event Delay IssueThe incident has been resolved and normal service levels have been restored. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva… | 5h 39m | Resolved |
| Apr 27, 2026 | [INC-1019] Imperva Management Portal Configuration Changes IssueThe incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal. The status updates are an integral part of proactive monitoring and transparent… | 26 min | Resolved |
| Apr 24, 2026 | [INC-1018] Imperva Management Portal Configuration Changes IssueThe incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal. The status updates are an integral part of proactive monitoring and transparent… | 10h 31m | Resolved |
| Apr 21, 2026 | [INC-1015] Santiago, Chile (STC) Data Center IssueThe incident has been resolved, and all services have been restored to normal operation. | 47 min | Resolved |
| Apr 13, 2026 | [INC-1011] Imperva API IssueThe incident has been resolved and normal service levels have been restored for the Imperva's API service. | 1h 43m | Resolved |
| Apr 9, 2026 | [INC-1009] Imperva Management Portal Cloud WAF Dashboard IssueFinal validation has been completed, data visibility on the Cloud WAF dashboard has been restored, and all systems are now functioning as expected. The status updates are an integral part of proactive monitoring and… | 14h 26m | Resolved |
| Apr 9, 2026 | [INC-1008] Advanced Bot Protection IssueThe incident has been resolved and normal service levels have been restored for the Imperva Advanced Bot Protection service. | 17h 27m | Resolved |
| Apr 5, 2026 | [INC-1004] Potential CWAF issue on multiple Data CenterService in the data centers have been restored to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and… | 53 min | Resolved |
| Mar 27, 2026 | [INC-1002] Johannesburg, South Africa (QRA) Data Center IssueSome customer traffic being processed in Johannesburg, South Africa (QRA) PoP may have experienced higher than expected latency and packet loss due to an upstream provider issue, outside of the Thales Imperva Network… | 1h 9m | Resolved |
| Mar 27, 2026 | [INC-1001] Imperva GRE Performance Dashboard Issue across Multiple Data CenterThe incident has been resolved and normal service levels have been restored for the Imperva GRE Performance Dashboard. The status updates are an integral part of proactive monitoring and transparent communication about… | 3h 39m | Resolved |
| Mar 21, 2026 | [INC-997] New York 2, NY (EWR) Data Center IssueService in the data center has been restored to normal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and… | 3h 32m | Resolved |
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How to Read This Imperva Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Imperva acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Imperva outage in this window ran 20d, against a mean recovery of 12h 28m. If you depend on Imperva in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.