Insightful Outage History
9 incidents recorded over the last 365 days, 5 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Insightful Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 21, 2026 | Real Time insightsThis issue has been resolved. | 2h 33m | Resolved |
| Jul 5, 2026 | Heads up: scheduled maintenance coming upThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 28, 2026 | Heads up: scheduled maintenance coming upWe are postponing this scheduled maintenance due to unforeseen circumstances. The maintenance window will be rescheduled for next week. We apologize for any inconvenience and will provide further updates if the schedule… | 2h 0m | Scheduled |
| Jun 21, 2026 | Heads up: scheduled maintenance coming upThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Mar 27, 2026 | Data congestionThis incident has been resolved. | 4h 2m | Resolved |
| Feb 24, 2026 | Data congestionThis incident has been resolved. | 1h 50m | Resolved |
| Feb 15, 2026 | Heads up: scheduled maintenance coming upThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jan 22, 2026 | Limited Dashboard Access(EU)This incident has been resolved. | 1h 57m | Resolved |
| Nov 20, 2025 | Data processing delayThis incident has been resolved. | 1h 50m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Insightful incident opens instead, at the point where knowing still changes what you do.
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How to Read This Insightful Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Insightful acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Insightful outage in this window ran 4h 2m, against a mean recovery of 2h 21m. If you depend on Insightful in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.