Is Insurity Down?

SaaSLive status, outages, and incident history

Degraded. Insurity is up but having problems.

Insurity is reporting degraded performance as of November 14, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked just nowLive · every 60s3 active incidents

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Official Insurity status page

How we know: the official Insurity status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report 14 Nov 2026 · 17:38 UTC

Insurity Status Summary

As of 17:38 UTC on 14 November 2026, Insurity is reporting degraded performance. PulsAPI checked Insurity's official status page and found 34 of 37 components operational, with 3 active incidents. The latest incident, "Notification: Issue identified with MS Outlook", started on Nov 12, 2026 and is still open.

Cite as: PulsAPI, “Insurity status”, checked 14 November 2026, 17:38 UTC. https://www.pulsapi.com/services/insurity

Insurity Component Status

1 of 37 Insurity components are impaired. Worst problems listed first.

1degraded2maintenance34operational

Insurity Support Applications » Insurity Support Website

Degraded

Insurity Support Applications » PPM

Maintenance

Sure Commercial Suite » Insurity Public Cloud - US

Maintenance

34 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Insurity AI Assistant » Insurity Public Cloud - US, Insurity Billing-as-a-Service » Insurity Public Cloud - US, Insurity Bridge Specialty Suite » Insurity Private Cloud - Canada, Insurity Bridge Specialty Suite » Insurity Private Cloud - US, Insurity Bridge Specialty Suite » Insurity Public Cloud - Canada, Insurity Bridge Specialty Suite » Insurity Public Cloud - US, Insurity Business Intelligence » Insurity Public Cloud - Canada, Insurity Business Intelligence » Insurity Public Cloud - US, Insurity ClaimsXPress » Insurity Private Cloud - US, Insurity ClaimsXPress » Insurity Public Cloud - Canada, Insurity ClaimsXPress » Insurity Public Cloud - US - New, Insurity ClaimsXPress » Insurity Public Cloud - US - Old, and 22 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Insurity Outages & Incidents

Incident history from the official Insurity status page, including resolution updates.

Notification: Issue identified with MS OutlookStarted Nov 12, 2026Investigating

The following is an important message from Insurity Customer Support. We are aware of an issue with our email provider, Microsoft Exchange, that began on November 12, 2026 and are currently monitoring the situation. Customers who email our support team may experience delayed responses. If your request is urgent, such as a production-impacting issue, please contact us through the Insurity Customer Support portal or by phone so it can be prioritized. We will provide an update as soon as more information is available. Please do not hesitate to contact Customer Support through our support portal if you have any questions.

Security Advisory: PHP2Shell VulnerabilitiesStarted Oct 23, 2026Investigating

Insurity is aware of the PHP2Shell vulnerabilities (CVE-2026-109618 and CVE-2026-109619), which were publicly disclosed on October 21, 2026. When the vulnerabilities were disclosed, our teams completed a thorough review of all Insurity systems to check for potential exposure. We took immediate action to reduce risk by putting protections in place through our Web Application Firewall (WAF). We finished full patching and remediation of the impacted environments on the morning of October 22, 2026. Insurity will keep monitoring for potential threats related to these vulnerabilities and will post updates here if anything changes. If you have questions, please contact Insurity Customer Support.

Issue Identified with Insurity Sure Commercial SuiteResolved Sep 28, 2026 · 49h 51mResolved

The issue affecting Insurity Sure Commercial has been resolved. If you continue to experience any issues, please contact Customer Support through the support portal. Thank you for your patience and understanding. --- [2026-09-28T17:45:23.936-04:00] (monitoring) We have resolved the issue affecting Insurity Sure Commercial. We are monitoring the service to confirm it remains stable. If you continue to experience any issues, please contact Customer Support through the support portal. --- [2026-09-28T11:32:58.122-04:00] (identified) The following is an important message from Insurity Customer Support. An issue has been identified in the production environment affecting Insurity Sure Commercial. Our team is actively working to resolve the issue. Please escalate any issues related to being unable to log in or loading a policy through the support portal. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions.

Upcoming maintenance

Announced by Insurity. Planned work, not an outage.

Scheduled Production Maintenance - Insurity Applications on Insurity Public Cloud - USScheduled for Nov 15, 2026 · 6h 0mScheduled

The following is an important message to all Insurity Customers on Insurity Public Cloud - US from Insurity Customer Support. Please be advised that scheduled maintenance in our Production environment is planned. During this maintenance period, the Insurity Applications listed below under “Components Affected” and any associated Insurity integrations and reporting platforms may not be available. We are sorry for the inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.

PPM Scheduled Maintenance NoticeScheduled for Nov 21, 2026 · 5h 0mScheduled

Upcoming scheduled maintenance notice The following is an important message to all PPM users. Please be advised that scheduled maintenance for PPM is planned during the timeframe indicated above. During this maintenance period, PPM may not be available. We are sorry for any inconvenience this may cause you and thank you for your cooperation. Please do not hesitate to contact your Customer Success Representative or Customer Support if you have any questions.

Insurity Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Insurity incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed

Nov 12100.00% average · 3 days with incidentsNov 14

Live Insurity Outage Reports

Problems reported by engineers using Insurity. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No Insurity problems reported yet.

Are you seeing Insurity problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Insurity

Insurity's status page at status.insurity.com lists 37 components, such as Insurity Public Cloud - US, Insurity Private Cloud - Canada (Non Production) and Insurity Private Cloud - US. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on Insurity's side or yours.

Insurity Status FAQ

Is Insurity down right now?

The verdict at the top of this page comes from the latest poll of the official Insurity status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Insurity is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Insurity recovers.

How do I check Insurity uptime history?

PulsAPI tracks Insurity uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Insurity changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Insurity outages?

PulsAPI reads the official Insurity status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Insurity components?

Yes. PulsAPI monitors 37 individual Insurity components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Insurity goes down?

Yes. Create a free account and subscribe to Insurity: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Insurity to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Insurity problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Insurity?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Insurity plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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