Intralinks Outage History

24 incidents recorded over the last 365 days, 18 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Intralinks Incident

Intralinks incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 10, 2026VIA Pro Next-Generation UpgradeScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 6, 2026DealCentre – Document Upload IssuesThis incident has been resolved.1h 30mResolved
Aug 29, 2026Scheduled Maintenance: VIA Pro will be unavailable while we complete the planned upgrade to the next-generation VIA Pro experience.We will be upgrading to the next generation of Via Pro.6h 0mScheduled
Aug 28, 2026DealCentre and VDRPro- File slowness being investigated.The incident has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.1h 38mResolved
Aug 19, 2026Intralinks VDRPro – Degraded Performance Affecting Document AlertsThe incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.57 minResolved
Aug 19, 2026Intralinks VIA Pro – Access DisruptionThe incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.2h 48mResolved
Aug 19, 2026Intralinks VDRPro – Service Functionality DisruptionThe incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.2h 58mResolved
Aug 4, 2026Global Service Disruption Affecting Virtual Data Room (VDR), DealCentre AI (DCAI), InvestorVision (IV), and Support360The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.49 minResolved
Jul 2, 2026Unable to run reports and Usage tab errorsThis incident has been resolved.2h 33mResolved
Jun 27, 2026Login Services Emergency MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 13, 2026Scheduled System MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jun 9, 2026DealCentre Q&A Tab IssueWe have identified the issue and fix will be put in place shortly.2 minResolved
May 26, 2026VDR : Unable to add and upload documents to the exchangesThis incident has been resolved.1h 49mResolved
Apr 25, 2026DealCentre Maintenance for US OnlyThe scheduled maintenance has been completed.1h 0mScheduled
Apr 8, 2026DealCentre - Intermittent slownessThis incident has been resolved.6h 11mResolved
Apr 1, 2026InvestorVision – Bulk Upload Processing Delays Affecting Multiple ClientsThe incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.1h 2mResolved
Mar 31, 2026OCR service - document scanning - is down for all products at this time.The incident has been resolved, and all OCR services are operating normally for all products. We appreciate your patience and understanding while we worked to restore service.4h 21mResolved
Feb 24, 2026Intralinks applications were experiencing issues accessing Intralinks services.The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.1h 3mResolved
Feb 11, 2026Intralinks services were unavailableIntralinks services experienced an interruption between 20:30 and 20:43, resulting in a total duration of approximately 13 minutes. Service functionality was subsequently restored, and all systems have remained stable…0 minResolved
Feb 5, 2026Users are not receiving code via SMS when resetting password or logging into Intralinks Applications.The incident has been declared resolved, and all services are operating normally. We appreciate your patience and understanding while we worked with our vendors to restore service.2h 29mResolved
Dec 22, 2025VDRPro PDF Download Issues with US Mount ExchangesThis incident has been resolved.10h 3mResolved
Dec 6, 2025VDR and Via Pro System Maintenance Saturday, December 6thThe scheduled maintenance has been completed.12h 0mScheduled
Nov 18, 2025Reports of issues accessing InvestorVision servicesThe incident has been resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.23 minResolved
Nov 17, 2025Intralinks Platform access issuesThe incident appears to have been resolved. All services are operating normally. We appreciate your patience and understanding while we worked to restore service.40 minResolved

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How to Read This Intralinks Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Intralinks acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Intralinks outage in this window ran 12h, against a mean recovery of 2h 58m. If you depend on Intralinks in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.