Invoca Outage History

25 incidents recorded over the last 365 days, 23 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Invoca status100.00% uptime history

Every Recorded Invoca Incident

Invoca incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 29, 2026Insights & Analytics Dashboards not LoadingOur analytics provider has implemented the fix, and we have validated all dashboards are now visible again in Insights & Analytics. If you continue to experience any issues, please submit a case to our technical support…45 minResolved
Sep 29, 2026Scheduled reports in Insights & Analytics are failing to sendThis incident has been resolved.2h 24mResolved
Aug 17, 2026Invoca Monthly Availability NotificationJuly 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 99.89%0 minResolved
Aug 12, 2026Missing Smart Alert EmailsThis issue has been resolved. Smart Alerts emails are now sending as expected.1h 47mResolved
Jul 22, 2026Invoca Monthly Availability NotificationJune 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 100%0 minResolved
Jul 22, 2026Dynamic Number Insertion (DNI) Service DisruptionThis incident has been resolved. The disruption was caused by a hardware failure on one of our servers, which temporarily took our Dynamic Number Insertion and call attribution services offline. Our engineering team…43 minResolved
Jul 8, 2026Signal file processing delayedSignal uploads are processing successfully.6h 20mResolved
Jun 19, 2026EU Reports and DashboardsThe incident has been resolved. Reports, dashboards and webhooks are firing as expected.1h 29mResolved
Jun 9, 2026Invoca Monthly Availability NotificationMay 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 99.98%0 minResolved
May 26, 2026Invoca UI Latency & TimeoutsFrom 9:05 AM to 9:25 AM PT, users may have encountered latency or timeouts when accessing the Invoca UI and running reports. Our team identified and resolved the issue, and all systems have been fully operational since…0 minResolved
May 8, 2026Invoca Monthly Availability NotificationApril 2026 Invoca Availability Metrics Call Routing: 99.92% Web/API: 99.89%0 minResolved
May 8, 2026AWS US East Regional OutageThe regional AWS outage has been resolved. Invoca services were unaffected during this event and remained fully operational. We have successfully resumed standard traffic routing in the region.49h 57mResolved
Apr 13, 2026Invoca Monthly Availability NotificationMarch 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 100%0 minResolved
Apr 7, 2026Inbound callsThis issue was mitigated at 11:41 am PST. Calls are routing as expected and our engineering team continues to monitor.4 minResolved
Apr 6, 2026Invoca UI LatencyPlatform latency issue has been resolved.1h 37mResolved
Mar 1, 2026Invoca Monthly Availability NotificationFebruary 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 100%0 minResolved
Feb 27, 2026Access to Invoca Support PortalThe Invoca Support Portal is now fully accessible.26 minResolved
Feb 17, 2026Pre-Transfer Webhook FailuresServices continue operate as expected and our reporting backlog has cleared.1h 47mResolved
Feb 2, 2026Invoca Monthly Availability NotificationJanuary 2026 Invoca Availability Metrics Call Routing: 100% Web/API: 100%0 minResolved
Jan 29, 2026Intermittent Access to the Invoca UIWe have successfully resolved the access issues impacting the www2.invoca.net URL. Users can now log in through their preferred access points without redirection. If you continue to experience any difficulties, please…5h 33mResolved
Jan 22, 2026Intermittent Access to the Customer Support PortalThis incident has been resolved.16h 46mResolved
Jan 5, 2026Invoca Monthly Availability NotificationDecember 2025 Invoca Availability Metrics Call Routing: 100% Web/API: 100%0 minResolved
Dec 10, 2025Invoca Support Portal MaintenanceThe New Invoca Support Portal is officially live. If you have any issues accessing the Support Portal, please email us at support@invoca.com. Thank you!24h 0mScheduled
Dec 9, 2025Invoca Support Portal MaintenanceThe scheduled maintenance has been completed.24h 0mScheduled
Dec 1, 2025Invoca Monthly Availability NotificationNovember 2025 Invoca Availability Metrics Call Routing: 100% Web/API: 100%0 minResolved

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How to Read This Invoca Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Invoca acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Invoca outage in this window ran 2d 1h, against a mean recovery of 5h 30m. If you depend on Invoca in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.