ISO Outage History
16 incidents recorded over the last 365 days, 2 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded ISO Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 6, 2026 | Scheduled IT Maintenance: Server Updates (2/2)On Friday, November 6, 2026, between 5:00 AM and 6:30 AM CET, we will apply updates to some of our servers. Regular patching keeps our systems up to date and secure, so we can continue to provide a reliable… | 1h 30m | Scheduled |
| Nov 5, 2026 | Scheduled IT Maintenance: Server Updates (1/2)Scheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 30m | Scheduled |
| Oct 26, 2026 | Maintenance of the ISO Online Standards Development (OSD) platformThe release is now successfully completed. Thank you all for your patience and understanding. | 1h 0m | Scheduled |
| Oct 5, 2026 | Maintenance notice on Standards Development applicationsThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Sep 16, 2026 | Webstore problemsThis incident has been resolved. | 20h 19m | Resolved |
| Jul 14, 2026 | Scheduled IT Maintenance: Infrastructure UpdateThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 22, 2026 | Maintenance on ISO.org – Jahia Platform Upgrade (Website Unavailability)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 9, 2026 | Maintenance on QlikThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Dec 9, 2025 | Maintenance of the ISO Online Standards Development (OSD) platformThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Dec 2, 2025 | Major incident impacting all our applicationsThe incident is closed, all applications are operational again. We will now work on understanding the root causes of this issue. We apologize for the inconvenience caused. | 16 min | Resolved |
| Nov 24, 2025 | Maintenance of internal tools impacting the ISO Online Standards Development (OSD) platformThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Nov 13, 2025 | Maintenance of ISO ConnectThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Nov 10, 2025 | Maintenance of the ISO Jira Issue Management System for CommitteesNote: The application is up-and-running since 12:20. | 1h 0m | Scheduled |
| Nov 7, 2025 | Scheduled Maintenance Notice – ISO Post-Voting Decision & eForm4 applicationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Nov 6, 2025 | Maintenance of the ISO GIT Source Code Repository for CommitteesThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Nov 5, 2025 | Maintenance of the ISO Business Intelligence (BI) applicationThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
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How to Read This ISO Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ISO acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single ISO outage in this window ran 20h 19m, against a mean recovery of 2h 40m. If you depend on ISO in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.