isolved Outage History

58 incidents recorded over the last 365 days, 57 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded isolved Incident

isolved incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Learn & Grow Intermittent Access FailureThis incident has been resolved.17 minResolved
Oct 21, 2026System Maintenance: Applicant Tracking, Learn & Grow, and WebsiteAs of 8:00pm ET on October 21, maintenance is complete and access to all Applicant Tracking services has been fully restored, including the application portal, career sites, and admin access. Thank you for your…1h 15mScheduled
Oct 21, 2026System Maintenance: Applicant Tracking, Learn & Grow, and Websiteisolved is performing system maintenance today between 9:45 a.m. and 11:45 a.m. ET. During this time, you may experience a brief interruption in access to: - Applicant Tracking - Learn & Grow - isolved website If…36 minResolved
Oct 14, 2026Learn & Grow Course Sync Failure | isolved People CloudWe’ve deployed a short term fix for the issue with courses from the Explore More Content library not showing up in the LMS course selection in Learn & Grow. The original issue may have also affected other syncing within…6h 45mResolved
Oct 12, 2026Career Site Links UnavailableAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.23 minResolved
Oct 9, 2026Identified Service Interruptions: Client Deductions Screen Load FailureThe issue preventing multiple screens from loading, including the Client Deductions screen, has been resolved. Users can once again access affected screens and set up, update, or view information as expected. We will…33 minResolved
Oct 6, 2026Identified Service Interruptions: Payroll Processing LatencyThis incident has been resolved.25h 51mResolved
Oct 2, 2026Identified Service Interruptions: QuickBooks Online Connection ErrorThis incident has been resolved.22h 13mResolved
Sep 25, 2026Identified Service Interruptions: Login Errors & Manager/Supervisor AccessAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.2h 22mResolved
Sep 23, 2026Imported Data Visibility IssueThis incident has been resolved.24h 19mResolved
Sep 22, 2026Identified Service Interruptions: Time Clock PunchingAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.2h 7mResolved
Sep 8, 2026Identified Service Interruptions: ATS Career Site Formatting IssuesThe issue affecting a subset of white labeled ATS environments has been resolved as of September 8, 2026 at 11:20 a.m. ET. Impacted career sites should no longer display formatting problems, and applicants should be…5 minResolved
Sep 1, 2026Identified Service Interruptions: Payroll ProcessingAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.10 minResolved
Aug 25, 2026Applicant Tracking Access FailureThis incident has been resolved.1h 11mResolved
Aug 21, 2026Identified Service Interruptions: COBRA LoginsThis incident has been resolved. Our COBRA websites are fully accessible, and all portals have been restored for internal staff, clients, and participants. Our team has identified and addressed the root cause. We…56 minResolved
Aug 20, 2026Identified Service Interruptions: Fence Rules – Continuous Loading IssueAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.21h 46mResolved
Aug 19, 2026Identified Service Interruptions: Employee Absences ScreenThis incident has been resolved. The intermittent "Failed to Load" error that some users encountered when accessing the Employee Absences (Time Off Balances) screen is no longer occurring. We apologize for any…19h 10mResolved
Aug 19, 2026Identified Service Interruptions: ATS Unexpected Logout Issue | Applicant TrackingThe ATS has been fully restored and is operating normally. We appreciate your patience and apologize for any inconvenience this may have caused.23h 25mResolved
Jul 23, 2026Intermittent Connectivity Issues Affecting Service AccessThis incident has been resolved.2h 17mResolved
Jul 22, 2026Identified Service Interruptions: Timecard Commit – Additional Punches Added Post-CommitThis incident has been resolved.19h 9mResolved
Jul 17, 2026Identified Service Interruptions: Tax Period Refresh and Form GenerationServices have returned to normal operation, with any exceptions being handled directly with the affected partners. We appreciate your patience and apologize for any inconvenience this may have caused.5h 20mResolved
Jul 17, 2026Identified Service Interruptions: Tax Period Refresh and Form GenerationAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.50 minResolved
Jul 16, 2026Identified Service Interruptions: Zip Code & Tax Location UpdatesAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.2h 27mResolved
Jun 29, 2026Identified Service Interruptions: TimeForce Login FailureAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.45 minResolved
Jun 11, 2026ATS Client Reporting API – Data Transmission DisruptionThis incident has been resolved.1h 29mResolved
Jun 2, 2026Share & Perform Site UnavailableThis incident has been resolved.32 minResolved
May 28, 2026Identified Service Interruptions: Google API-Dependent Integrations Unavailable | isolved ATSAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.1h 29mResolved
May 26, 2026Identified Service Interruptions: Learn & Grow Performance DegradationAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.1h 10mResolved
May 18, 2026Identified Service Interruptions: Missing Icons in isolved People CloudAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.2h 40mResolved
May 15, 2026Identified Service Interruptions: Applicant Tracking Login Issue | isolved People CloudAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.56 minResolved
May 5, 2026Job Ad AI Pro OutageThis incident has been resolved.17 minResolved
Apr 30, 2026Identified Service InterruptionsThis incident has been resolved.27 minResolved
Apr 20, 2026Identified Service Interruptions: AEE LoginAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.1h 17mResolved
Apr 16, 2026Identified Service Interruptions: isolved Hire LoginsThis incident has been resolved.3h 43mResolved
Apr 15, 2026Identified Service Interruptions: System LatencyAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.49 minResolved
Apr 8, 2026Identified Service Interruptions: System LatencyThis incident has been resolved.32h 13mResolved
Mar 24, 2026Share & Perform — Brief Service DisruptionShare & Perform was briefly unavailable today from 3:04 PM ET to 3:40 PM ET. We believe we have resolved the issue and all systems are operating normally. We will continue to monitor the situation.-50 minResolved
Mar 20, 2026System Report Builder ErrorThis incident has been resolved.1h 13mResolved
Mar 9, 2026i-9 Onboarding IssueThis incident has been resolved.50 minResolved
Feb 20, 2026Identified Service Interruptions: ATS Client Reporting APIAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.16 minResolved
Feb 9, 2026Identified Service Interruptions: Share & PerformAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.31 minResolved
Feb 5, 2026Identified Service Interruptions: Share & PerformAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.34 minResolved
Feb 4, 2026ATS Resume Parsing Service InterruptedThe ATS experienced a disruption in resume parsing beginning at 11:00am ET. Resumes submitted during this time were received; however, parsing of those resumes was interrupted. This may impact candidate matching and…0 minResolved
Jan 23, 2026ATS Integrations Service InterruptedATS Integrations experienced a service disruption beginning at 9:47am ET. The issue was resolved at 1:02pm ET. All integrations appear to be operating normally. We are continuing to monitor and will provide updates, if…1 minResolved
Jan 5, 2026Identified Service Interruptions - Email NotificationsAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.7h 47mResolved
Jan 2, 2026Identified Service InteruptionsThis incident has been resolved.2h 28mResolved
Dec 18, 2025Identified Service Interruptions: ATS HRFuse IntegrationsAll HR Fuse services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.1h 8mResolved
Dec 16, 2025Identified Service Interruptions: Applicant Tracking Text MessagesAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.6h 9mResolved
Nov 21, 2025Identified Service InteruptionsThis incident has been resolved.1h 34mResolved
Nov 21, 2025Identified Service InteruptionsThis incident has been resolved.1h 7mResolved
Nov 20, 2025Print UtilityThis incident has been resolved.1h 51mResolved
Nov 18, 2025Cloudflare OutageThis incident has been resolved.10h 12mResolved
Nov 17, 2025COBRA Service InterruptionsThis incident has been resolved.2h 47mResolved
Nov 17, 2025COBRA LaunchpadThis incident has been resolved.7h 9mResolved
Nov 14, 2025COBRA Service InterruptionsAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.6h 0mResolved
Nov 13, 2025Manual Import Errors - part 2Our team has identified the root cause and is preparing a hotfix to resolve any remaining issues. This fix is currently being tested and will be deployed by tomorrow.1h 42mResolved
Nov 13, 2025Manual Import ErrorsAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.12 minResolved
Nov 12, 2025Adaptive Employee Experience (AEE) Performance IssuesAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused.38 minResolved

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How to Read This isolved Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before isolved acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single isolved outage in this window ran 1d 8h, against a mean recovery of 5h. If you depend on isolved in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.