isolved Outage History
58 incidents recorded over the last 365 days, 57 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded isolved Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 4, 2026 | Learn & Grow Intermittent Access FailureThis incident has been resolved. | 17 min | Resolved |
| Oct 21, 2026 | System Maintenance: Applicant Tracking, Learn & Grow, and WebsiteAs of 8:00pm ET on October 21, maintenance is complete and access to all Applicant Tracking services has been fully restored, including the application portal, career sites, and admin access. Thank you for your… | 1h 15m | Scheduled |
| Oct 21, 2026 | System Maintenance: Applicant Tracking, Learn & Grow, and Websiteisolved is performing system maintenance today between 9:45 a.m. and 11:45 a.m. ET. During this time, you may experience a brief interruption in access to: - Applicant Tracking - Learn & Grow - isolved website If… | 36 min | Resolved |
| Oct 14, 2026 | Learn & Grow Course Sync Failure | isolved People CloudWe’ve deployed a short term fix for the issue with courses from the Explore More Content library not showing up in the LMS course selection in Learn & Grow. The original issue may have also affected other syncing within… | 6h 45m | Resolved |
| Oct 12, 2026 | Career Site Links UnavailableAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 23 min | Resolved |
| Oct 9, 2026 | Identified Service Interruptions: Client Deductions Screen Load FailureThe issue preventing multiple screens from loading, including the Client Deductions screen, has been resolved. Users can once again access affected screens and set up, update, or view information as expected. We will… | 33 min | Resolved |
| Oct 6, 2026 | Identified Service Interruptions: Payroll Processing LatencyThis incident has been resolved. | 25h 51m | Resolved |
| Oct 2, 2026 | Identified Service Interruptions: QuickBooks Online Connection ErrorThis incident has been resolved. | 22h 13m | Resolved |
| Sep 25, 2026 | Identified Service Interruptions: Login Errors & Manager/Supervisor AccessAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 2h 22m | Resolved |
| Sep 23, 2026 | Imported Data Visibility IssueThis incident has been resolved. | 24h 19m | Resolved |
| Sep 22, 2026 | Identified Service Interruptions: Time Clock PunchingAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 2h 7m | Resolved |
| Sep 8, 2026 | Identified Service Interruptions: ATS Career Site Formatting IssuesThe issue affecting a subset of white labeled ATS environments has been resolved as of September 8, 2026 at 11:20 a.m. ET. Impacted career sites should no longer display formatting problems, and applicants should be… | 5 min | Resolved |
| Sep 1, 2026 | Identified Service Interruptions: Payroll ProcessingAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 10 min | Resolved |
| Aug 25, 2026 | Applicant Tracking Access FailureThis incident has been resolved. | 1h 11m | Resolved |
| Aug 21, 2026 | Identified Service Interruptions: COBRA LoginsThis incident has been resolved. Our COBRA websites are fully accessible, and all portals have been restored for internal staff, clients, and participants. Our team has identified and addressed the root cause. We… | 56 min | Resolved |
| Aug 20, 2026 | Identified Service Interruptions: Fence Rules – Continuous Loading IssueAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 21h 46m | Resolved |
| Aug 19, 2026 | Identified Service Interruptions: Employee Absences ScreenThis incident has been resolved. The intermittent "Failed to Load" error that some users encountered when accessing the Employee Absences (Time Off Balances) screen is no longer occurring. We apologize for any… | 19h 10m | Resolved |
| Aug 19, 2026 | Identified Service Interruptions: ATS Unexpected Logout Issue | Applicant TrackingThe ATS has been fully restored and is operating normally. We appreciate your patience and apologize for any inconvenience this may have caused. | 23h 25m | Resolved |
| Jul 23, 2026 | Intermittent Connectivity Issues Affecting Service AccessThis incident has been resolved. | 2h 17m | Resolved |
| Jul 22, 2026 | Identified Service Interruptions: Timecard Commit – Additional Punches Added Post-CommitThis incident has been resolved. | 19h 9m | Resolved |
| Jul 17, 2026 | Identified Service Interruptions: Tax Period Refresh and Form GenerationServices have returned to normal operation, with any exceptions being handled directly with the affected partners. We appreciate your patience and apologize for any inconvenience this may have caused. | 5h 20m | Resolved |
| Jul 17, 2026 | Identified Service Interruptions: Tax Period Refresh and Form GenerationAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 50 min | Resolved |
| Jul 16, 2026 | Identified Service Interruptions: Zip Code & Tax Location UpdatesAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 2h 27m | Resolved |
| Jun 29, 2026 | Identified Service Interruptions: TimeForce Login FailureAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 45 min | Resolved |
| Jun 11, 2026 | ATS Client Reporting API – Data Transmission DisruptionThis incident has been resolved. | 1h 29m | Resolved |
| Jun 2, 2026 | Share & Perform Site UnavailableThis incident has been resolved. | 32 min | Resolved |
| May 28, 2026 | Identified Service Interruptions: Google API-Dependent Integrations Unavailable | isolved ATSAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 1h 29m | Resolved |
| May 26, 2026 | Identified Service Interruptions: Learn & Grow Performance DegradationAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 1h 10m | Resolved |
| May 18, 2026 | Identified Service Interruptions: Missing Icons in isolved People CloudAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 2h 40m | Resolved |
| May 15, 2026 | Identified Service Interruptions: Applicant Tracking Login Issue | isolved People CloudAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 56 min | Resolved |
| May 5, 2026 | Job Ad AI Pro OutageThis incident has been resolved. | 17 min | Resolved |
| Apr 30, 2026 | Identified Service InterruptionsThis incident has been resolved. | 27 min | Resolved |
| Apr 20, 2026 | Identified Service Interruptions: AEE LoginAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 1h 17m | Resolved |
| Apr 16, 2026 | Identified Service Interruptions: isolved Hire LoginsThis incident has been resolved. | 3h 43m | Resolved |
| Apr 15, 2026 | Identified Service Interruptions: System LatencyAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 49 min | Resolved |
| Apr 8, 2026 | Identified Service Interruptions: System LatencyThis incident has been resolved. | 32h 13m | Resolved |
| Mar 24, 2026 | Share & Perform — Brief Service DisruptionShare & Perform was briefly unavailable today from 3:04 PM ET to 3:40 PM ET. We believe we have resolved the issue and all systems are operating normally. We will continue to monitor the situation. | -50 min | Resolved |
| Mar 20, 2026 | System Report Builder ErrorThis incident has been resolved. | 1h 13m | Resolved |
| Mar 9, 2026 | i-9 Onboarding IssueThis incident has been resolved. | 50 min | Resolved |
| Feb 20, 2026 | Identified Service Interruptions: ATS Client Reporting APIAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 16 min | Resolved |
| Feb 9, 2026 | Identified Service Interruptions: Share & PerformAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 31 min | Resolved |
| Feb 5, 2026 | Identified Service Interruptions: Share & PerformAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 34 min | Resolved |
| Feb 4, 2026 | ATS Resume Parsing Service InterruptedThe ATS experienced a disruption in resume parsing beginning at 11:00am ET. Resumes submitted during this time were received; however, parsing of those resumes was interrupted. This may impact candidate matching and… | 0 min | Resolved |
| Jan 23, 2026 | ATS Integrations Service InterruptedATS Integrations experienced a service disruption beginning at 9:47am ET. The issue was resolved at 1:02pm ET. All integrations appear to be operating normally. We are continuing to monitor and will provide updates, if… | 1 min | Resolved |
| Jan 5, 2026 | Identified Service Interruptions - Email NotificationsAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 7h 47m | Resolved |
| Jan 2, 2026 | Identified Service InteruptionsThis incident has been resolved. | 2h 28m | Resolved |
| Dec 18, 2025 | Identified Service Interruptions: ATS HRFuse IntegrationsAll HR Fuse services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 1h 8m | Resolved |
| Dec 16, 2025 | Identified Service Interruptions: Applicant Tracking Text MessagesAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 6h 9m | Resolved |
| Nov 21, 2025 | Identified Service InteruptionsThis incident has been resolved. | 1h 34m | Resolved |
| Nov 21, 2025 | Identified Service InteruptionsThis incident has been resolved. | 1h 7m | Resolved |
| Nov 20, 2025 | Print UtilityThis incident has been resolved. | 1h 51m | Resolved |
| Nov 18, 2025 | Cloudflare OutageThis incident has been resolved. | 10h 12m | Resolved |
| Nov 17, 2025 | COBRA Service InterruptionsThis incident has been resolved. | 2h 47m | Resolved |
| Nov 17, 2025 | COBRA LaunchpadThis incident has been resolved. | 7h 9m | Resolved |
| Nov 14, 2025 | COBRA Service InterruptionsAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 6h 0m | Resolved |
| Nov 13, 2025 | Manual Import Errors - part 2Our team has identified the root cause and is preparing a hotfix to resolve any remaining issues. This fix is currently being tested and will be deployed by tomorrow. | 1h 42m | Resolved |
| Nov 13, 2025 | Manual Import ErrorsAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 12 min | Resolved |
| Nov 12, 2025 | Adaptive Employee Experience (AEE) Performance IssuesAll services have returned to normal operation. We appreciate your patience and apologize for any inconvenience this may have caused. | 38 min | Resolved |
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How to Read This isolved Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before isolved acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single isolved outage in this window ran 1d 8h, against a mean recovery of 5h. If you depend on isolved in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.