Jackrabbit Class Outage History

16 incidents recorded over the last 365 days, 9 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Jackrabbit Class status100.00% uptime history

Every Recorded Jackrabbit Class Incident

Jackrabbit Class incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Slow PaymentsThis incident has been resolved.44 minResolved
Oct 30, 2026Datacenter UpgradesThe scheduled maintenance has been completed.6h 0mScheduled
Sep 23, 2026Calendar OutageAt 1:04, we experienced a database performance issue which that degraded the performance of our Calendar and Makeup pages. We've isolated and fixed the performance issue, and the calendar should be back to normal now…-83 minResolved
Jul 26, 2026Server MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 19, 2026We are investigating an issue with our email systemThis incident has been resolved.13 minResolved
Jun 6, 2026Jackrabbit CareOur scheduled maintenance is complete. To our Jackrabbit Care clients, if you experience any issues, please submit a ticket to support. Thank you for your patience during this effort!24h 0mScheduled
Jun 1, 2026Jackrabbit Operational StatusWe sincerely apologize for the service disruption you experienced. We understand that any interruption to your service is unacceptable, and we take full responsibility for the impact this had on your operations. **What…3h 3mResolved
May 4, 2026Marketing web sites offlineThis incident has been resolved.2h 47mResolved
Apr 30, 2026System Latency and slownessWe wanted to update you on the service slowdown some of you experienced earlier today. **What happened:** We deployed an update intended to improve how our system handles multiple user requests at the same time…48 minResolved
Apr 19, 2026Database maintenanceMaintenance is complete20 minScheduled
Mar 5, 2026Datacenter MaintenanceThe scheduled maintenance has been completed.7h 0mScheduled
Mar 2, 2026Latency and slowness in JackrabbitThis incident has been resolved.1h 13mResolved
Feb 25, 2026Datacenter UpgradesThe scheduled maintenance has been completed.5h 0mScheduled
Dec 10, 2025Data Center UpgradesThe scheduled maintenance has been completed.4h 0mScheduled
Nov 20, 2025Parent Portal IssuesA fix has been deployed for this, thank you for your patience!19 minResolved
Nov 18, 2025Cloudflare OutageThis incident has been resolved.6h 4mResolved

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Everything above is a record written after the fact. We can email you when the next Jackrabbit Class incident opens instead, at the point where knowing still changes what you do.

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How to Read This Jackrabbit Class Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Jackrabbit Class acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Jackrabbit Class outage in this window ran 1d, against a mean recovery of 4h 14m. If you depend on Jackrabbit Class in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.