Jama Software Outage History

67 incidents recorded over the last 365 days, 14 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Jama Software Incident

Jama Software incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 8, 2026Jama Software - Routine maintenance Nov 8 - USJama Software will be conducting routine maintenance on Sunday, Nov 8 from 3:00pm - 7:00pm Pacific. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance…4h 0mScheduled
Nov 8, 2026Jama Software - Routine maintenance Nov 7 - Customer Validated Cloud - USJama Software will be conducting routine maintenance on Saturday, Nov 7 from 8:00pm - 12:00am Pacific. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this…4h 0mScheduled
Nov 7, 2026Jama Software - Routine maintenance Nov 8 - Customer Validated Cloud - EUJama Software will be conducting routine maintenance on Sunday, Nov 8 from 12:00am - 4:00am CET. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance. If…4h 0mScheduled
Nov 7, 2026Jama Software - Routine maintenance Nov 6 - USJama Software will be conducting routine maintenance on Friday, Nov 6 from 8:00pm - 12:00am Pacific. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance…4h 0mScheduled
Nov 6, 2026Jama Software - Routine maintenance Nov 7 - EUJama Software will be conducting routine maintenance on Saturday, Nov 7 from 12:00am - 4:00am CET. If there is a banner message on your Jama Connect login page, then your instance will be impacted by this maintenance…4h 0mScheduled
Nov 2, 2026Jama Software - Routine maintenance Nov 1 - USThe scheduled maintenance has been completed.4h 0mScheduled
Nov 1, 2026Jama Software - Routine maintenance Nov 1 - USThe scheduled maintenance has been completed.4h 0mScheduled
Oct 31, 2026Jama Connect Upgrade - EMEAThe Jama team will upgrade Connect to 9.41.2 on October 31 from 3:00am - 9:00am CET. No service disruptions are expected during this update.6h 0mScheduled
Oct 31, 2026Jama Software - Routine maintenance Oct 30 - USThe scheduled maintenance has been completed.4h 0mScheduled
Oct 31, 2026Jama Connect Upgrade - USThe scheduled maintenance has been completed.5h 0mScheduled
Oct 30, 2026Jama Connect Upgrade - Customer Validated Cloud - EUThe scheduled maintenance has been completed.9h 0mScheduled
Oct 30, 2026Jama Connect Upgrade - Customer Validated Cloud - EUThe scheduled maintenance has been completed.9h 0mScheduled
Oct 30, 2026Jama Connect Upgrade - Customer Validated Cloud - USThe scheduled maintenance has been completed.9h 0mScheduled
Oct 30, 2026Jama Connect Upgrade - Customer Validated Cloud - USThe scheduled maintenance has been completed.9h 0mScheduled
Oct 30, 2026Jama Software - Routine maintenance Oct 31 - EMEAThe scheduled maintenance has been completed.6h 0mScheduled
Oct 24, 2026Jama Connect Upgrade - Customer Validated Cloud - USThe scheduled maintenance has been completed.4h 0mScheduled
Oct 23, 2026Jama Connect Upgrade - Customer Validated Cloud - EUThe scheduled maintenance has been completed.4h 0mScheduled
Oct 17, 2026Jama Connect Upgrade - USThe scheduled maintenance has been completed.5h 0mScheduled
Oct 16, 2026Jama Connect Upgrade - EMEAThe scheduled maintenance has been completed.5h 0mScheduled
Oct 15, 2026Jama Connect Interchange Upgrade - USThe scheduled maintenance has been completed.2h 0mScheduled
Oct 14, 2026Jama Connect Interchange Upgrade - EUThe scheduled maintenance has been completed.2h 0mScheduled
Oct 13, 2026Jama Connect StatusThis incident has been resolved.30 minResolved
Oct 13, 2026Jama Connect Upgrade - Customer Validated Cloud - USThe scheduled maintenance has been completed.2h 0mScheduled
Oct 12, 2026Jama Connect Upgrade - Customer Validated Cloud - EMEAThe scheduled maintenance has been completed.2h 0mScheduled
Oct 11, 2026Jama Connect StatusThe Jama Software engineering team has identified and resolved the outage issue. We will continue to monitor the situation but expect no further disruptions.2h 10mResolved
Sep 19, 2026Jama Connect Upgrade - USThe scheduled maintenance has been completed.5h 0mScheduled
Sep 18, 2026Jama Connect Upgrade - EMEAThe scheduled maintenance has been completed.5h 0mScheduled
Sep 17, 2026Jama Connect Interchange Upgrade - USThe scheduled maintenance has been completed.2h 0mScheduled
Sep 16, 2026Jama Connect Interchange Upgrade - EUThe scheduled maintenance has been completed.2h 0mScheduled
Aug 29, 2026Jama Connect Upgrade - USThe scheduled maintenance has been completed.3h 0mScheduled
Aug 28, 2026Jama Connect Upgrade - EMEAThe scheduled maintenance has been completed.2h 30mScheduled
Aug 22, 2026Jama Connect Upgrade - Customer Validated Cloud - USThe scheduled maintenance has been completed.2h 0mScheduled
Aug 21, 2026Jama Connect Upgrade - Customer Validated Cloud - EMEAThe scheduled maintenance has been completed.2h 0mScheduled
Aug 20, 2026Jama Connect Interchange Upgrade - USThe scheduled maintenance has been completed.2h 0mScheduled
Aug 19, 2026Jama Connect Interchange Upgrade - EUThe scheduled maintenance has been completed.2h 0mScheduled
Aug 9, 2026Jama Software - Routine maintenance August 9 - USThe scheduled maintenance has been completed.2h 0mScheduled
Aug 8, 2026Jama Software - Routine maintenance August 7 - USThe scheduled maintenance has been completed.2h 0mScheduled
Aug 7, 2026Jama Software - Routine maintenance Aug 8 - EUThe scheduled maintenance has been completed.2h 0mScheduled
Aug 6, 2026Jama Connect StatusThe Jama Software engineering team has identified and resolved the partial outage issue. We will continue to monitor the situation but expect no further disruptions.43 minResolved
Aug 4, 2026Jama Connect StatusThis incident has been resolved.1h 27mResolved
Aug 2, 2026Jama Software - Routine maintenance August 2 - USThe scheduled maintenance has been completed.2h 0mScheduled
Aug 2, 2026Jama Software - Routine maintenance August 2 - USThe scheduled maintenance has been completed.2h 0mScheduled
Aug 1, 2026Jama Software - Routine maintenance July 31 - USThe scheduled maintenance has been completed.2h 0mScheduled
Jul 31, 2026Jama Software - Routine maintenance Aug 1 - EUThe scheduled maintenance has been completed.2h 0mScheduled
Jul 25, 2026Jama Connect Upgrade - USThe scheduled maintenance has been completed.8h 0mScheduled
Jul 24, 2026Jama Connect Upgrade - EMEAThe scheduled maintenance has been completed.8h 0mScheduled
Jul 23, 2026Jama Connect Interchange Upgrade - USThe scheduled maintenance has been completed.4h 0mScheduled
Jul 22, 2026Jama Connect Interchange Upgrade - EUThe scheduled maintenance has been completed.4h 0mScheduled
Jul 11, 2026Jama Connect Upgrade - Customer Validated Cloud - USThe scheduled maintenance has been completed.4h 0mScheduled
Jul 10, 2026Jama Connect Upgrade - Customer Validated Cloud - EUThe scheduled maintenance has been completed.4h 0mScheduled
Jul 1, 2026Jama Connect Upgrade - Customer Validated Cloud - USThe scheduled maintenance has been completed.4h 0mScheduled
Jun 30, 2026Jama Connect Upgrade - Customer Validated Cloud - EUThe scheduled maintenance has been completed.4h 0mScheduled
Jun 30, 2026Jama Connect StatusThis incident has been resolved.15 minResolved
Jun 27, 2026Jama Connect Upgrade - USThe scheduled maintenance has been completed.4h 0mScheduled
Jun 26, 2026Jama Connect Upgrade - EMEAThe scheduled maintenance has been completed.4h 0mScheduled
Jun 25, 2026Jama Connect Interchange Upgrade - USThe scheduled maintenance has been completed.2h 0mScheduled
Jun 24, 2026Jama Connect Interchange Upgrade - EUThe scheduled maintenance has been completed.2h 0mScheduled
Jun 19, 2026Jama Connect StatusThe Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.1h 16mResolved
May 30, 2026Jama Connect Upgrade - USThe scheduled maintenance has been completed.4h 0mScheduled
May 24, 2026Jama Connect Performance DegredationThis incident has been resolved.1h 48mResolved
May 20, 2026Jama Connect Performance DegredationThis incident has been resolved.3h 8mResolved
Apr 30, 2026Jama Connect StatusThe Jama Software engineering team has identified and resolved the performance degradation issue. We will continue to monitor the situation but expect no further disruptions.1h 41mResolved
Apr 16, 2026Jama Connect StatusThis incident has been resolved.6h 13mResolved
Apr 8, 2026Jama Connect StatusThis incident has been resolved.2h 50mResolved
Apr 8, 2026Jama Connect StatusThis incident has been resolved.34 minResolved
Feb 25, 2026Jama Connect StatusThe Jama Software engineering team has identified and resolved the issue. We will continue to monitor the situation but expect no further disruptions.32 minResolved
Nov 12, 2025Jama Connect Performance DegredationA fix has been implemented and we are monitoring the results. Monitoring will continue for any further issues.12 minResolved

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How to Read This Jama Software Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Jama Software acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Jama Software outage in this window ran 9h, against a mean recovery of 3h 28m. If you depend on Jama Software in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.