Jamf Outage History
110 incidents recorded over the last 365 days, 41 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Jamf Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 7, 2026 | Jamf Insights - Upgrade to us-east-2 and eu-west-2We will be undergoing scheduled maintenance during this time. | 12h 0m | Scheduled |
| Nov 4, 2026 | Jamf Now: Some accounts deactivated unexpectedlyThis incident has been resolved. If you're experiencing issues with your Jamf Now account, please contact Jamf Support. | 12h 5m | Resolved |
| Oct 31, 2026 | Jamf Pro - Standard: 11.33.3 Upgrade for us-west-2The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Oct 31, 2026 | Jamf Pro - Azure: 11.33.3 Upgrade for Central USThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 31, 2026 | Jamf Pro - StateRAMP: 11.33.3 Upgrade for us-east-1The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 31, 2026 | Jamf Pro - Standard: 11.33.3 Upgrade for us-east-2The scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Oct 31, 2026 | Jamf Pro - High Compliance: 11.33.3 Upgrade for us-east-2The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 31, 2026 | Jamf Pro - Standard: 11.33.3 Upgrade for eu-west-2The scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Oct 30, 2026 | Jamf Pro - Standard: 11.33.3 Upgrade for Germany West Central (Azure)The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 30, 2026 | Jamf Pro - Standard: 11.33.3 Upgrade for eu-central-1The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Oct 30, 2026 | Jamf Pro - Standard: 11.33.3 Upgrade for ap-northeast-1The scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Oct 30, 2026 | Jamf Pro - Standard: 11.33.3 Upgrade for ap-southeast-2The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Oct 26, 2026 | Jamf Pro may be experiencing slow response times.This incident has been resolved. | 1h 23m | Resolved |
| Oct 26, 2026 | Partial connectivity issue to some instancesThis incident has been resolved. | 1h 24m | Resolved |
| Oct 24, 2026 | JAMF Pro - Standard: 11.33.1 Upgrade for us-west-2The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Oct 24, 2026 | JAMF Pro - Azure: 11.33.1 Upgrade for central-usThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 24, 2026 | JAMF Pro - StateRAMP: 11.33.1 Upgrade for us-east-1The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 24, 2026 | JAMF Pro - Standard: 11.33.1 Upgrade for us-east-2The scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Oct 24, 2026 | JAMF Pro - HCC: 11.33.1 Upgrade for us-east-2The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 23, 2026 | JAMF Pro - Standard: 11.33.1 Upgrade for eu-west-2The scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Oct 23, 2026 | JAMF Pro - Standard: 11.33.1 Upgrade for eu-central-1The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Oct 23, 2026 | JAMF Pro - Azure: 11.33.1 Upgrade for germany-westcentralThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Oct 23, 2026 | JAMF Pro - Standard: 11.33.1 Upgrade for ap-northeast-1The scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Oct 23, 2026 | JAMF Pro - Standard: 11.33.1 Upgrade for ap-southeast-2Scheduled maintenance is currently in progress. We will provide updates as necessary. | 6h 0m | Scheduled |
| Oct 23, 2026 | Customers using VPP v2 may experience delays in new apps and licenses appearing in their Jamf environmentThis incident has been resolved. | 2h 5m | Resolved |
| Oct 21, 2026 | Public disclosure of compromised intermediate certificate authority keys (eMudhra) affecting certificate trust across the internetThis incident has been resolved. | 6h 8m | Resolved |
| Oct 21, 2026 | On-Device Content Filtering test page is currently unavailableThis incident has been resolved. | 11h 16m | Resolved |
| Oct 21, 2026 | Jamf School Upload FunctionalityThis incident has been resolved. | 11h 3m | Resolved |
| Oct 1, 2026 | Database IssuesThis incident has been resolved. | 1h 6m | Resolved |
| Sep 24, 2026 | Central US Certificate IssuesThis incident has been resolved. | 55 min | Resolved |
| Sep 16, 2026 | Fulfillment servicesAll Jamf fulfillment services are fully operational. | 3h 24m | Resolved |
| Sep 14, 2026 | Jamf Security Cloud (ZTNA): IPSec infrastructure upgrade for us-east-1The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 12, 2026 | JAMF Pro - Standard: 11.32 Upgrade for us-west-2The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Sep 12, 2026 | JAMF Pro - Azure: 11.32 Upgrade for central-usThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 12, 2026 | JAMF Pro - Standard: 11.32 Upgrade for us-east-2The scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Sep 12, 2026 | JAMF Pro - StateRAMP: 11.32 Upgrade for us-east-1The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 12, 2026 | JAMF Pro - HCC: 11.32 Upgrade for us-east-2The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 11, 2026 | JAMF Pro - Standard: 11.32 Upgrade for eu-west-2The scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Sep 11, 2026 | JAMF Pro - Standard: 11.32 Upgrade for germany-westcentralThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 11, 2026 | JAMF Pro - Standard: 11.32 Upgrade for eu-central-1The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Sep 11, 2026 | Continued Maintenance for Jamf Account and Jamf IDThe scheduled maintenance has been completed. | 1h 20m | Scheduled |
| Sep 11, 2026 | JAMF Pro - Standard: 11.32 Upgrade for ap-northeast-1The scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Sep 11, 2026 | JAMF Pro - Standard: 11.32 Upgrade for ap-southeast-2The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 11, 2026 | Jamf Security Cloud (ZTNA): IPSec infrastructure upgrade for us-west-2The scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 10, 2026 | Scheduled Maintenance for Jamf Account and Jamf IDThe scheduled maintenance has been completed. | 18h 0m | Scheduled |
| Sep 10, 2026 | Jamf Security Cloud - Delay in Data Policy Change PropagationData Policies are now fully synchronized across all edge regions, and policy updates in the Radar/JSC Web Console have been re-enabled. The CSV import feature will remain temporarily disabled while improvements are… | 21h 51m | Resolved |
| Sep 10, 2026 | Content Filtering Not WorkingThis incident has been resolved. | 23 min | Resolved |
| Sep 10, 2026 | Content FilteringWe are continuing to investigate this issue. | 15 min | Resolved |
| Sep 9, 2026 | Failure in a shared authentication component caused configuration profile delivery and MDM device communication to return errors for managed Apple devices in the US and EUSymptoms: Partial interruption with configuration profile delivery and MDM device communication. Managed devices fail to receive or update configuration profiles, and MDM commands and device check-ins fail. Affected… | -146 min | Resolved |
| Sep 3, 2026 | Jamf Pro Partial OutageThis incident has been resolved. | 2h 17m | Resolved |
| Aug 29, 2026 | JAMF Pro - StateRAMP: 11.31.1 Upgrade for us-east-1The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 29, 2026 | JAMF Pro - StateRAMP: 11.31.1 Upgrade for us-east-1The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 29, 2026 | JAMF Pro - HCC: 11.31.1 Upgrade for us-east-2The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 22, 2026 | JAMF Pro - Standard: 11.31.1 Upgrade for us-west-2The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Aug 22, 2026 | JAMF Pro - Azure: 11.31.1 Upgrade for central-usThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 22, 2026 | JAMF Pro - StateRAMP: 11.31.1 Upgrade for us-east-1We are performing upgrades on Jamf Cloud beginning on August 22 at 04:00 UTC and running through August 22 at 08:00 UTC. More information will be available on Jamf Nation… | 4h 0m | Scheduled |
| Aug 22, 2026 | JAMF Pro - Standard: 11.31.1 Upgrade for us-east-2The scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Aug 22, 2026 | JAMF Pro - HCC: 11.31.1 Upgrade for us-east-2We are performing upgrades on Jamf Cloud beginning on August 22 at 04:00 UTC and running through August 22 at 08:00 UTC. More information will be available on Jamf Nation… | 4h 0m | Scheduled |
| Aug 21, 2026 | JAMF Pro - Standard: 11.31.1 Upgrade for eu-west-2The scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Aug 21, 2026 | JAMF Pro - Standard: 11.31.1 Upgrade for eu-central-1The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Aug 21, 2026 | JAMF Pro - Standard: 11.31.1 Upgrade for germany-westcentralThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 21, 2026 | JAMF Pro - Standard: 11.31.1 Upgrade for ap-northeast-1The scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Aug 21, 2026 | JAMF Pro - Standard: 11.31.1 Upgrade for ap-southeast-2The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Aug 21, 2026 | JAMF Pro - StateRAMP: 11.31.1 Upgrade for us-east-1Maintenance will begin as scheduled in 60 minutes. | 28h 0m | Scheduled |
| Aug 17, 2026 | Blueprint Management Unavailable for US CustomersThis incident has been resolved. Blueprint management services for US customers are fully operational, and no further impact is expected. We apologize for any inconvenience this may have caused and thank you for your… | 1h 33m | Resolved |
| Aug 1, 2026 | Jamf Pro - Standard: 11.30.2 Upgrade for us-west-2The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Aug 1, 2026 | Jamf Pro - Azure: 11.30.2 Upgrade for central-usThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Aug 1, 2026 | Jamf Pro - HCC: 11.30.2 Upgrade for us-east-2The scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Aug 1, 2026 | Jamf Pro - Standard: 11.30.2 Upgrade for us-east-2The scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Aug 1, 2026 | Jamf Pro - StateRAMP: 11.30.2 Upgrade for us-east-1The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 31, 2026 | Jamf Pro - Standard: 11.30.2 Upgrade for eu-west-2The scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Jul 31, 2026 | Jamf Pro - Standard: 11.30.2 Upgrade for eu-central-1The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Jul 31, 2026 | Jamf Pro - Standard: 11.30.2 Upgrade for germanywestcentralThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 31, 2026 | Jamf Pro - Standard: 11.30.2 Upgrade for ap-northeast-1The scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Jul 31, 2026 | Jamf Pro - Standard: 11.30.2 Upgrade for ap-southeast-2The scheduled maintenance has been completed. | 4h 15m | Scheduled |
| Jul 25, 2026 | JAMF Pro - Standard: 11.29.1 Upgrade for us-west-2The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Jul 25, 2026 | JAMF Pro - Azure: 11.29.1 Upgrade for central-usThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 25, 2026 | JAMF Pro - Standard: 11.30.1 Upgrade for us-east-2The scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Jul 25, 2026 | JAMF Pro - HCC: 11.30.1 Upgrade for us-east-2The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 25, 2026 | JAMF Pro - StateRAMP: 11.30.1 Upgrade for us-east-1The scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 24, 2026 | JAMF Pro - Standard: 11.30.1 Upgrade for eu-west-2The scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Jul 24, 2026 | JAMF Pro - Standard: 11.30.1 Upgrade for eu-central-1The scheduled maintenance has been completed. | 11h 0m | Scheduled |
| Jul 24, 2026 | JAMF Pro - Standard: 11.30.1 Upgrade for germany-westcentralThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 24, 2026 | JAMF Pro - Standard: 11.30.1 Upgrade for ap-northeast-1The scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Jul 24, 2026 | JAMF Pro - Standard: 11.30.1 Upgrade for ap-southeast-2The scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 24, 2026 | Jamf Trust app deactivation affecting all customersThe issue has been resolved. The Jamf Trust app will no longer be unexpectedly deactivated on devices. Remaining Customer Impact: For Jamf Trust apps that had been previously deactivated, they will need to be… | 7h 8m | Resolved |
| Jun 23, 2026 | Jamf Protect for macOS - Degraded PerformanceThis incident has been resolved. In the process we've reverted from version 8.16.0 to 8.15.0. Please refer to the Jamf Protect macOS Security Portal Release Notes for future updates. | 19h 25m | Resolved |
| Jun 22, 2026 | Public API client management unavailable in Jamf Account integrationsThis incident has been resolved. | 27 min | Resolved |
| Jun 15, 2026 | Jamf Insights EU cluster unable to communicate with Jamf Pro instances — device data not refreshing for EU customersThe service interruption with Jamf Insights (EU) has been restored. An issue with the credential rotation process prevented Jamf Insights from authenticating to customers' Jamf Pro instances. We apologize for any… | 3h 30m | Resolved |
| May 18, 2026 | Jamf School: Degraded Performance (EU-Central)This issue has been resolved. | 7h 37m | Resolved |
| May 14, 2026 | Jamf School: Degraded Performance (EU-Central)The interruption with Jamf School has been resolved. This issue effected read speed with our database. We apologize for any inconvenience. Customer Impact: General slowness of Jamf School application in the European… | 11h 3m | Resolved |
| Apr 21, 2026 | Jamf Trust / Private Access Connectivity InterruptionFull service has been restored, and we will conduct a post-incident review. We appreciate your patience and apologise for any disruption caused. | 47 min | Resolved |
| Apr 6, 2026 | Jamf Protect Degraded PerformanceThis incident has been resolved. | 21h 24m | Resolved |
| Apr 2, 2026 | Jamf School: Degraded Performance (USE & EU)Monitoring complete. No additional issues. | 8h 14m | Resolved |
| Mar 26, 2026 | Jamf Pro versions 11.24 and below - Issue with BlueprintsThis incident has been resolved. | 6h 58m | Resolved |
| Mar 26, 2026 | Jamf Pro - GCC High Device Compliance IssueThis incident has been resolved. | 2h 9m | Resolved |
| Mar 11, 2026 | Partial Outage with Blueprints, Compliance Benchmarks, Volume Purchasing ServicesThis incident has been resolved. | 4h 1m | Resolved |
| Mar 9, 2026 | Jamf Pro - Degraded Performance - us-west-2 regionThis incident has been resolved. | 3h 17m | Resolved |
| Mar 7, 2026 | Jamf Pro 11.25 Device Ownership Type Smart Group MembershipJamf Pro 11.25.2 deployment to all standard Pro instances is complete. | 42h 53m | Resolved |
| Feb 23, 2026 | Jamf School: Emailing OutageThis incident has been resolved. | 4h 5m | Resolved |
| Feb 3, 2026 | Threat detection notifications for App Store flagged as a sideloaded appThis incident has been resolved. Actions: A fix has been applied for notifications of App Store app flagging as sideloaded. Customer Action Required: UEM Synchronization To remediate the side-loaded app events… | 17h 59m | Resolved |
| Feb 1, 2026 | Advisory: Jamf Trust updates on iOS/iPadOS 26.1This incident has been resolved. | 46h 25m | Resolved |
| Jan 31, 2026 | JAMF Pro - Standard: 11.24.1 Upgrade for us-east-2This incident has been resolved. | 18h 11m | Resolved |
| Jan 31, 2026 | JAMF Pro - Standard: 11.24.1 Upgrade for eu-central-1This incident has been resolved. | 19h 20m | Resolved |
| Jan 6, 2026 | Jamf Security Cloud Console DegradationThe engineering team has investigated the issue, identified the root cause, and implemented a fix. The degradation should now be resolved and all systems should be fully operational. | 26 min | Resolved |
| Dec 10, 2025 | Performance Degradation – SecureDNS (APAC)This incident has been resolved. | 1h 43m | Resolved |
| Dec 8, 2025 | Intermittent issue affecting retrieving the JWT for Jamf Auto UpdateActions: The intermittent outage with Jamf Auto Update has been restored. .Scaling issues identified during the course of that interruption were identified and remediated. We apologize for any inconvenience. We will… | 27h 10m | Resolved |
| Nov 18, 2025 | Intermittent authentication failures when logging into Jamf ProtectThis incident has been resolved. | 27 min | Resolved |
| Nov 16, 2025 | Intermittent authentication failures across Jamf servicesOur IDaaS provider has taken the necessary remediation steps and we are now observing full recovery. We are continuing to monitor this issue, however all symptoms have resolved. | 8 min | Resolved |
| Nov 5, 2025 | Self Service for iOS 11.4 prevents Device Compliance registration**Incident Summary** **–** Post-Incident Review **Detailed Root Cause Analysis Report: Device Compliance Broken in iOS Self Service 11.4.0** **Incident Start Date and Time \(in UTC\):** Nov 5, 5:46 PM UTC **Incident… | 14h 59m | Resolved |
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How to Read This Jamf Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Jamf acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Jamf outage in this window ran 1d 22h, against a mean recovery of 7h 34m. If you depend on Jamf in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.