Jobadder Outage History

17 incidents recorded over the last 365 days, 2 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Jobadder Incident

Jobadder incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 5, 2026Apply security patchesScheduled Maintenance1h 0mScheduled
Nov 4, 2026Apply security patchesScheduled Maintenance1h 0mScheduled
Oct 17, 2026Upgrade SQL Server AU5 and AU6Scheduled Maintenance1h 30mScheduled
Oct 10, 2026Upgrade SQL Server AU1Scheduled Maintenance1h 0mScheduled
Oct 3, 2026SQL Server Patching all regionScheduled Maintenance4h 0mScheduled
Sep 29, 2026Scheduled Database upgradeScheduled Maintenance30 minScheduled
Sep 28, 2026Scheduled Database upgradeScheduled Maintenance30 minScheduled
Sep 28, 2026Scheduled Database upgradeScheduled Maintenance30 minScheduled
Sep 28, 2026Scheduled Database upgradeScheduled Maintenance30 minScheduled
Sep 22, 2026JobAdder ErrorsOur Development team has identified and resolved an issue impacting JobAdder's page loading speeds. System performance has returned to normal. We will continue to monitor the platform to ensure optimal speeds for all…44h 31mResolved
Sep 19, 2026EC2 Instance Upgrades for AU5 and AU6Scheduled Maintenance1h 0mScheduled
Sep 14, 2026EC2 Instance Upgrades for CA1 and USScheduled Maintenance1h 0mScheduled
Sep 13, 2026EC2 Instance Upgrades for AU1, EU1, EU2, and EU3Scheduled Maintenance1h 0mScheduled
Sep 2, 2026Scheduled Maintenance - Add On: JobAdder Analytics (AU)Scheduled Maintenance2h 0mScheduled
Sep 1, 2026Scheduled Maintenance - Add On: JobAdder Analytics (CA/EU/US)Scheduled Maintenance1h 0mScheduled
Aug 9, 2026SQL Server Patching all regionsScheduled Maintenance4h 0mScheduled
Aug 7, 2026Email sending incidentFrom 12:30 PM to 2:25 PM (Sydney time) on 7 August 2026, our development team identified and has since resolved an issue where an incorrect "from" email address was briefly applied to certain emails sent via the…72h 16mResolved

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How to Read This Jobadder Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Jobadder acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Jobadder outage in this window ran 3d, against a mean recovery of 8h 5m. If you depend on Jobadder in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.