John Carroll University Outage History

13 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded John Carroll University Incident

John Carroll University incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 30, 2026Scheduled Internet Maintenance – Friday, October 30 | 5:30–6:30 PMThe scheduled maintenance has been completed.1h 0mScheduled
Oct 21, 2026Emergency Maintenance: Self-Service Password ChangeThe scheduled maintenance has been completed.1h 0mScheduled
Jul 29, 2026Banner Self ServiceThe issue affecting Banner Employee Self-Service has been resolved, and the service is now operating normally. Thank you for your patience while our team worked to restore service. We apologize for any inconvenience…1h 0mResolved
May 19, 2026Network Share Access Issues (H and O Drives)This incident has been resolved.13h 15mResolved
May 7, 2026Canvas Outage [05/07/26]This incident has been resolved.280h 53mResolved
May 6, 2026Degree Works IssueDegree Works is now working correctly.2h 19mResolved
May 5, 2026Emergency System MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 2, 2026Canvas Third-Party Tools OutageITS has confirmed that the issue affecting access to third-party tools within Canvas (including LockDown Browser, Turnitin, and others) has been resolved. We appreciate your patience while Instructure and ITS worked to…64h 39mResolved
Mar 23, 2026Network DisruptionInformation Technology Services has implemented a fix for the network issue. All services should now be restored to normal. We will continue to monitor the situation to ensure stability. If you continue to experience…7h 52mResolved
Mar 2, 2026Network Upgrade: Additional Maintenance at 5:15 PM [3/2/26]The scheduled maintenance has been completed.1h 0mScheduled
Jan 27, 2026Limited myJCU ServicesThis incident has been resolved.1h 7mResolved
Jan 12, 2026Canvas Authentication IssueThis incident has been resolved.6h 41mResolved
Dec 29, 2025Continued Network Maintenance UpdatesThe scheduled maintenance has been completed.6h 0mScheduled

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How to Read This John Carroll University Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before John Carroll University acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single John Carroll University outage in this window ran 11d 16h, against a mean recovery of 1d 5h. If you depend on John Carroll University in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.