John Carroll University Outage History
13 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded John Carroll University Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 30, 2026 | Scheduled Internet Maintenance – Friday, October 30 | 5:30–6:30 PMThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 21, 2026 | Emergency Maintenance: Self-Service Password ChangeThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 29, 2026 | Banner Self ServiceThe issue affecting Banner Employee Self-Service has been resolved, and the service is now operating normally. Thank you for your patience while our team worked to restore service. We apologize for any inconvenience… | 1h 0m | Resolved |
| May 19, 2026 | Network Share Access Issues (H and O Drives)This incident has been resolved. | 13h 15m | Resolved |
| May 7, 2026 | Canvas Outage [05/07/26]This incident has been resolved. | 280h 53m | Resolved |
| May 6, 2026 | Degree Works IssueDegree Works is now working correctly. | 2h 19m | Resolved |
| May 5, 2026 | Emergency System MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 2, 2026 | Canvas Third-Party Tools OutageITS has confirmed that the issue affecting access to third-party tools within Canvas (including LockDown Browser, Turnitin, and others) has been resolved. We appreciate your patience while Instructure and ITS worked to… | 64h 39m | Resolved |
| Mar 23, 2026 | Network DisruptionInformation Technology Services has implemented a fix for the network issue. All services should now be restored to normal. We will continue to monitor the situation to ensure stability. If you continue to experience… | 7h 52m | Resolved |
| Mar 2, 2026 | Network Upgrade: Additional Maintenance at 5:15 PM [3/2/26]The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jan 27, 2026 | Limited myJCU ServicesThis incident has been resolved. | 1h 7m | Resolved |
| Jan 12, 2026 | Canvas Authentication IssueThis incident has been resolved. | 6h 41m | Resolved |
| Dec 29, 2025 | Continued Network Maintenance UpdatesThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
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How to Read This John Carroll University Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before John Carroll University acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single John Carroll University outage in this window ran 11d 16h, against a mean recovery of 1d 5h. If you depend on John Carroll University in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.