JustCall Outage History

19 incidents recorded over the last 365 days, 8 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live JustCall status100.00% uptime history

Every Recorded JustCall Incident

JustCall incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 27, 2026Failures in incoming and outgoing callsThis incident has been resolved.40 minResolved
Oct 25, 2026JustCall Scheduled Maintenance — Sunday, October 25th 2026The scheduled maintenance has been completed.2h 45mScheduled
Oct 22, 2026Slowness across platformThis incident has been resolved.38 minResolved
Sep 27, 2026Sales Dialer Scheduled Maintenance — Sunday, September 27th 2026The scheduled maintenance has been completed.1h 0mScheduled
Sep 1, 2026Partial Degradation of Calling, SalesDialer, and Inbound Call ServicesThis incident has been resolved.1h 36mResolved
Aug 18, 2026Slowness reported across platformThis incident has been resolved.3h 23mResolved
Jul 10, 2026JustCall is experiencing slownessThis incident has been resolved.44 minResolved
Jul 5, 2026JustCall Scheduled Maintenance — Sunday, July 5th 2026The scheduled maintenance has been completed.2h 0mScheduled
Jun 22, 2026JustCall Scheduled Maintenance - Salesforce IntegrationThe scheduled maintenance has been completed.1h 30mScheduled
Jun 11, 2026JustCall is experiencing higher latency than usual.This incident is now resolved. We apologize for the disruption — if you’re still seeing slowness, please reach out to our support team.15 minResolved
May 3, 2026JustCall Scheduled Maintenance — Sunday, May 3rd 2026The scheduled maintenance has been completed.1h 30mScheduled
Mar 9, 2026A subset of users unable to make and receive callsWe experienced a temporary service disruption that caused a subset of Voice requests to experience elevated response times and intermittent errors. This occurred due to a brief internal connectivity issue within our…12 minResolved
Feb 15, 2026JustCall Scheduled Maintenance — Sunday, February 15th 2025The scheduled maintenance has been completed.1h 0mScheduled
Jan 18, 2026JustCall Scheduled Maintenance — Sunday, January 18th 2025The scheduled maintenance has been completed.1h 0mScheduled
Dec 29, 2025Database MaintainanceThe scheduled maintenance has been completed.1h 0mScheduled
Dec 29, 2025Database MaintainanceThe scheduled maintenance has been completed.1h 0mScheduled
Dec 7, 2025JustCall Scheduled Maintenance — Sunday, December 7th 2025The scheduled maintenance has been completed.1h 30mScheduled
Dec 1, 2025JustCall Webapp is Loading slowThis incident has been resolved.6 minResolved
Nov 9, 2025JustCall Scheduled Maintenance — Sunday, November 9th 2025The scheduled maintenance has been completed.2h 0mScheduled

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Everything above is a record written after the fact. We can email you when the next JustCall incident opens instead, at the point where knowing still changes what you do.

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How to Read This JustCall Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before JustCall acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single JustCall outage in this window ran 3h 23m, against a mean recovery of 1h 15m. If you depend on JustCall in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.