Kaltura Outage History
5 incidents recorded over the last 365 days, 5 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Kaltura Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 16, 2026 | Access to Support portalThis incident has been resolved. | 7h 17m | Resolved |
| Jul 16, 2026 | Kaltura General Service IssueThis incident has been resolved. | 5h 38m | Resolved |
| May 4, 2026 | Customer Care Portal - Ticket Creation (Kaltura-Facing)This incident has been resolved. | 47h 59m | Resolved |
| Mar 3, 2026 | Analytics DegradationThe issue has been resolved and we are closing this incident. | 9h 31m | Resolved |
| Dec 5, 2025 | Kaltura General Service IssueThis incident has been resolved. | 55 min | Resolved |
Hear about the next one while it is open
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How to Read This Kaltura Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Kaltura acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Kaltura outage in this window ran 1d 23h, against a mean recovery of 14h 16m. If you depend on Kaltura in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.