Kantata OX Outage History
37 incidents recorded over the last 365 days, 18 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Kantata OX Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 25, 2026 | Kantata OX Scheduled Database MaintenanceThe database maintenance has been completed. | 1h 0m | Scheduled |
| Sep 16, 2026 | Salesforce Service DisruptionThe Salesforce technology team has now informed users that the platform's stability and performance are now again at expected levels, and the incident has been resolved. | 5h 19m | Resolved |
| Sep 12, 2026 | Kantata OX API - Enhanced Security Testing WindowThe scheduled maintenance has been completed at approximately 10:03AM PT. Please consult https://knowledge.kantata.com/hc/en-us/articles/4418102102811-Recommended-Actions-for-API-Changes#compliant_requests_rfc_7230 for… | 17h 0m | Scheduled |
| Aug 31, 2026 | Data Processing Delays - Insights Data ExportsThis incident has been resolved. Insights Data Exports are now processing as normal. Thank you for your patience. | 1h 30m | Resolved |
| Aug 25, 2026 | Smart Upload Manager Scheduled MaintenanceThe scheduled maintenance has been completed. | 13h 0m | Scheduled |
| Aug 18, 2026 | Subscribed Event API: Delay in event generationThis incident has been resolved. New events are now generating normally in the Subscribed Events API, including events during the incident period. We apologize for any inconvenience this issue may have caused. | 2h 0m | Resolved |
| Aug 15, 2026 | Kantata OX Scheduled MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 27, 2026 | Delayed Insights LoadsThis incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience! | 27 min | Resolved |
| Jul 25, 2026 | Kantata OX Insights Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 20, 2026 | Kantata OX Scheduled Database MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Jun 18, 2026 | Template Task OrderingWe have a deployed a fix and task reordering in templates is functioning correctly again. | 3h 7m | Resolved |
| Jun 15, 2026 | Export Time is not Clickable on the Project Time & Expense TabThe project time and expense export functionality is now available again. | 1h 45m | Resolved |
| Jun 12, 2026 | Resource Center Projects Tab Missing DropdownThis incident has been resolved. | 57 min | Resolved |
| Jun 2, 2026 | Loading issues for Global Time Entry and Global ExpensesThis incident has been resolved. | 1h 40m | Resolved |
| Jun 1, 2026 | Kantata OX Scheduled Maintenance - SearchThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 28, 2026 | Kantata OX Scheduled Maintenance - SearchThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 23, 2026 | Kantata OX Insights Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| May 19, 2026 | Kantata OX Emergency Maintenance for PulsePulse is now working normally. | 19 min | Resolved |
| May 16, 2026 | Kantata OX Scheduled Database MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 13, 2026 | Unable to move tasks in task trackerThis incident has been resolved. | 8 min | Resolved |
| Apr 30, 2026 | Insights Dashboards Inaccessible for some AccountsThe issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience. | 3h 15m | Resolved |
| Apr 21, 2026 | Delayed Insights LoadsThis incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience! | 1h 7m | Resolved |
| Apr 11, 2026 | Kantata OX Insights Scheduled MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Apr 6, 2026 | Investigating Issues with MBridge Syncing DataThis incident has been resolved. | 58 min | Resolved |
| Apr 1, 2026 | Delay in Audit Log DataAll data in audit logs is now up to date. | 3h 29m | Resolved |
| Mar 26, 2026 | Pulse Surveys UnavailableThis incident has been resolved. Thank you for your patience! | 1h 15m | Resolved |
| Mar 21, 2026 | Kantata OX Insights Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Feb 21, 2026 | Kantata OX and M-Bridge Integrations Scheduled Database MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Feb 14, 2026 | Subscribed Events / Recent History Scheduled MaintenanceThe scheduled maintenance has been completed. | 48h 0m | Scheduled |
| Feb 13, 2026 | Kantata OX Scheduled Maintenance - Search FunctionalityThe scheduled maintenance for Search functionality in Kantata OX has been cancelled. No action is required from users, and service remains fully operational. We will provide a new update when this work is rescheduled… | 4h 0m | Scheduled |
| Feb 7, 2026 | Kantata OX Insights Scheduled MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jan 14, 2026 | Elevated ErrorsThis incident has been resolved. Users and integrations that encountered 502 or 504 errors are safe to retry operations. Some M-Bridge and Connect integrations may have automatically disabled due to elevated error… | 2h 44m | Resolved |
| Dec 16, 2025 | Performance IssueThis incident has been resolved. | 1h 51m | Resolved |
| Dec 10, 2025 | Kantata OX Insights Scheduled MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Dec 6, 2025 | Kantata OX Database MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Nov 21, 2025 | Elevated Kantata AI ErrorsThis incident has been resolved. Thank you for your patience! | 121h 59m | Resolved |
| Nov 15, 2025 | Kantata OX Database Scheduled MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
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How to Read This Kantata OX Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Kantata OX acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Kantata OX outage in this window ran 5d 1h, against a mean recovery of 7h 44m. If you depend on Kantata OX in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.