Kaseya Inc Outage History

200 incidents recorded over the last 365 days, 26 of them resolved, 3 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Kaseya Inc status100.00% uptime history

Every Recorded Kaseya Inc Incident

Kaseya Inc incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Dec 19, 2026Scheduled Infrastructure Maintenance – US-East RegionTo support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/18/2026 | 10:00 p.m. EST for 8 hours Brief…8h 0mScheduled
Dec 12, 2026Scheduled Infrastructure Maintenance – US-East RegionTo support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/11/2026 | 10:00 p.m. EST for 8 hours Brief…8h 0mScheduled
Dec 5, 2026Scheduled Infrastructure Maintenance – US-East RegionTo support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window: 12/04/2026 | 10:00 p.m. EST for 8 hours Brief…8h 0mScheduled
Nov 20, 2026Scheduled Infrastructure Maintenance – US-East RegionScheduled Infrastructure Maintenance – US-East Region To support ongoing improvements to the Kaseya Networking Infrastructure, we will perform scheduled maintenance in the US-East region during the following window…4h 0mScheduled
Nov 10, 2026Datto RMM - Merlot (EU2) - 15.2.0 ReleaseWe are excited to announce the Datto RMM 15.2.0 Release. Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices…4h 0mScheduled
Nov 9, 2026Datto RMM - Vidal (US East) - 15.2.0 ReleaseWe are excited to announce the Datto RMM 15.2.0 Release. Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices…4h 0mScheduled
Nov 6, 2026Autotask - AU01 - Maintenance NoticeWe will be performing maintenance to Autotask on Friday November 6th, starting at 11:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes)…30 minScheduled
Nov 6, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesWe will be undergoing scheduled maintenance during this time.9h 0mScheduled
Nov 6, 2026Autotask - AE01, AE02, AW01, AW02, AW03, LR01 - Maintenance NoticeWe will be performing maintenance to Autotask on Friday November 6th, starting at 2:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes) for…30 minScheduled
Nov 5, 2026Autotask - DE1, EU1, PREU- Maintenance NoticeWe will be performing maintenance to Autotask on Thursday November 5th, starting at 4:00pm EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes)…30 minScheduled
Nov 5, 2026Autotask - AU01, AU02 - Maintenance NoticeWe will be performing maintenance to Autotask on Thursday November 5th, starting at 11:00am EDT for an estimated 30 minutes During this maintenance window, customers can expect a brief interruption (up to 20 minutes)…30 minScheduled
Nov 5, 2026PSA - 2026.6 Major Release - AU01, AU02, AU03, AU04Maintenance Type: PSA Major Release Release Number: 2026.6 Purpose: We are excited to announce the PSA 2026.6 Major Release Impact: Partners may be briefly logged out during this window. Follow the URLs below to our…1h 0mScheduled
Nov 5, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesWe will be undergoing scheduled maintenance during this time.9h 0mScheduled
Nov 5, 2026Endpoint Backup v2 - All Regions - Maintenance NoticeWe will be performing a routine maintenance to Datto Endpoint Backup V2 on November 5th, starting at 4:00AM EDT for an estimated 3 hours. During this time, you should expect minimal downtime with only brief and…3h 0mScheduled
Nov 5, 2026Scheduled Maintenance - UTMSP/ UniViewMaintenance is scheduled for UTMSP/UniView servers on Thursday, 05th November 2026, between 3:00 AM and 8:00 AM EST. Please be advised that we are performing scheduled maintenance. Unitrends MSP Portal may be…5h 0mScheduled
Nov 5, 2026Datto RMM - Concord (US East) - 15.2.0 ReleaseMaintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Nov 5, 2026Autotask - AE01, AE02, AE03, AW01, AW02, PR01 - Maintenance NoticeMaintenance will begin as scheduled in 60 minutes.30 minScheduled
Nov 5, 2026PSA - 2026.6.2 Minor Release - AT01, LR01, AE01, AE02, AE03, AE04Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 5, 2026PSA - 2026.6 Major Release - AW01, AW02, AW03, AW04Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 5, 2026PSA - 2026.6 - Versión principal del PSA - Spanish (Español)Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 5, 2026Scheduled Infrastructure Maintenance – US-East RegionScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 5, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Nov 4, 2026Autotask - DE1, EU1, PRDE - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Nov 4, 2026KaseyaAssist Service DisruptionAll affected systems have made a full recovery. Incident is now resolved.3h 59mResolved
Nov 4, 2026PSA - 2026.6 - PSA Major Release - German (Deutsch)Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 4, 2026PSA - 2026.6.2 Minor Release - UKLR01Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 4, 2026PSA - 2026.6 Major Release - UK01, UK02, UK03, EU1Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 4, 2026Autotask - AU01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Nov 4, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Nov 4, 2026Scheduled Maintenance - UTMSP/ UniViewMaintenance is extended by 1 hour until 11:00 AM EST. We apologize for any inconvenience this may cause. -Cloud Operations Team3h 10mScheduled
Nov 4, 2026BMS - US - Multiple Customers Experiencing Resource Unavailable / Record Not Found Errors Across ModulesThis incident has been resolved.3h 46mResolved
Nov 4, 2026Autotask - AE01, AE02, AE03, AT01, AW01, AW02, AW03, AW04, LR01- Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Nov 3, 2026Autotask - DE1, EU1 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Nov 3, 2026Endpoint Backup v2 - US West Region - Degraded Backup PerformanceThe Kaseya Engineering Team resolved a problem where users in the US West region, hosted on storage server 'usw-backup-storage-0157' experienced degraded backup functionality. If you are still experiencing this issue…-7442 minResolved
Nov 3, 2026Datto RMM - Merlot (EU2) - 15.2.0 ReleaseWe are excited to announce the Datto RMM 15.2.0 Release. Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices…4h 0mScheduled
Nov 3, 2026Datto BCDR - UK Region - Offsite Synchronization Failures Affecting a Subset of DevicesThe issue has been identified and a fix is being implemented.—Investigating
Nov 3, 2026Autotask- AU01, AU03, AU04 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Nov 3, 2026Datto SAAS Protection - aue1-bfyii-2510 - Backups are not running and SaaS Protection Console is not accessible to perform recovery related functionsThis incident has been resolved.2h 23mResolved
Nov 3, 2026Autotask - AU01, AU03, AU04 - Maintenance NoticeWe will be performing maintenance to Autotask on Tuesday November 3rd, starting at 8:00am EDT for an estimated 30 minutes. During this maintenance window, customers can expect a brief interruption (up to 20 minutes)…30 minScheduled
Nov 3, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Nov 3, 2026Kaseya Quote Manager - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 3, 2026Datto RMM - Zinfandel (US West) - 15.2.0 ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.3h 47mScheduled
Nov 3, 2026Autotask - AE01, AE02, AE04, AW01, AW02, ES01, PRES01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Nov 3, 2026Scheduled Infrastructure Maintenance – US-East RegionScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 2, 2026BMS - EMEA - Pages fail to load with Error - "Something went wrong! Please contact the system admin."# Summary Between 2026-11-02 14:13 UTC and 2026-11-02 14:51 UTC, some BMS EMEA customers experienced intermittent application errors when attempting to log in and perform certain actions, including ticket-related…-465 minResolved
Nov 2, 2026BMS - Batch Generate Invoices fails due to an errorThe Kaseya Engineering Team resolved a problem where Batch Generating Invoices failed due to a "Failed to generate... Could not load file or assembly" error. If you are still experiencing this issue or need any…-287 minResolved
Nov 2, 2026Autotask - EU1, UK01, UK02, UK03, UKLR01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Nov 2, 2026Autotask PSA - Multiple Zones - Outgoing Email DelaysThis incident has been resolved.3h 22mResolved
Nov 2, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.6h 45mScheduled
Nov 2, 2026Datto RMM - Syrah (APAC) - 15.2.0 ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 2, 2026Scheduled Maintenance - UTMSP/ UniViewScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Nov 2, 2026Datto RMM - Vidal (US East) - 15.2.0 ReleaseWe are excited to announce the Datto RMM 15.2.0 Release. Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices…4h 0mScheduled
Oct 31, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.13h 0mScheduled
Oct 31, 2026VSA9 - Scheduled System MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 31, 2026VSA9 - Scheduled System Maintenance - RIMScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 31, 2026BMS and Vorex - Scheduled Maintenance - v5.60 ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 31, 2026VSA9 - VSA Patch Release v9.5.27a - VSA136Maintenance is extended by 1 hour until 07:00 AM ET. We apologize for any inconvenience this may cause. -Cloud Operations Team4h 0mScheduled
Oct 30, 2026BMS - Scheduled Maintenance - v5.60 Release - APACScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 30, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.15h 59mScheduled
Oct 29, 2026Datto BCDR - UK Region - Offsite Synchronization Performance DegradationWe are continuing to investigate this issue.96h 30mResolved
Oct 29, 2026RMM - Pinotage (EU1) - Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 29, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.15h 59mScheduled
Oct 29, 2026Scheduled Maintenance - UTMSP/ UniViewScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 29, 2026Kaseya Store - Scheduled Maintenance - ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 29, 2026Datto RMM - Concord (US East) - 15.2.0 ReleaseWe are excited to announce the Datto RMM 15.2.0 Release. Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices…4h 0mScheduled
Oct 29, 2026VSA9 - VSA Patch Release v9.5.27a - TatooineScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 29, 2026VSA9 - VSA Patch Release v9.5.27a - CyberTekScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 29, 2026KaseyaOne - Release v2.80.0 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 29, 2026PSA - 2026.6.1 Minor Release - AT01, LR01, UKLR01Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 29, 2026PSA - 2026.6 Major Release - AE01, AE02, AE03, AE04Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 28, 2026Datto AV - Increase in PDF detection as PHISH/PDFThis incident has been resolved.142h 57mResolved
Oct 28, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.12h 52mScheduled
Oct 28, 2026Datto RMM - Zinfandel (US West) - 15.2.0 ReleaseWe are excited to announce the Datto RMM 15.2.0 Release. Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices…4h 0mScheduled
Oct 27, 2026Scheduled Maintenance - UTMSP/ UniViewScheduled maintenance is currently in progress. We will provide updates as necessary.3h 39mScheduled
Oct 27, 2026Endpoint Backup v2 - All Regions - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 26, 2026Datto Endpoint Backup - Backups not running on some Endpoint Backup ServersThis incident has been resolved.4h 8mResolved
Oct 26, 2026Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-1533'This incident has been resolved.5h 45mResolved
Oct 26, 2026Datto RMM - Syrah (APAC) - 15.2.0 ReleaseWe are excited to announce the Datto RMM 15.2.0 Release. Please Note: This release includes updates to both the Platform and Agent features, so partners should expect agent disconnections and, in some cases, devices…4h 0mScheduled
Oct 26, 2026Datto SaaS Protection - Backup Performance Degradation For Customers Hosted On Pod 'aue2-saas-p2'This incident has been resolved.6h 17mResolved
Oct 26, 2026Scheduled Maintenance - UTMSP/ UniViewMaintenance has been extended by 1 hour until 10:00 AM ET. We apologize for any inconvenience this may cause. -Cloud Operations Team4h 0mScheduled
Oct 24, 2026RMM - Pinotage (EU1) - Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 24, 2026Datto BCDR (Business Continuity and Disaster Recovery) - Node: use1-dtc-server-118 is inaccessible - Preventing access to Backups/ Screenshots/ Restores.This incident has been resolved.50h 16mResolved
Oct 24, 2026VSA9 - VSA Patch Release v9.5.27a - RSSPRMScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 24, 2026VSA9 - VSA Patch Release v9.5.27a - Full SaaSScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 24, 2026VSA9 - VSA Patch Release v9.5.27a - WakandaScheduled maintenance is currently in progress. We will provide updates as necessary.2h 30mScheduled
Oct 23, 2026Datto RMM v15.2.0 - Pinotage (EU1) - Device Filter IssueThis incident is now resolved after the Kaseya R&D team restored prior device filter functionality with an update over the weekend If you paused any scheduled jobs or policies as a precaution, it is now safe to resume…78h 22mResolved
Oct 23, 2026VSA10 - Scheduled System Maintenance - USScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 23, 2026Scheduled Maintenance Unitrends - Kaseya Network InfrastructureScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 23, 2026Kaseya - US Region - Scheduled Networking Infrastructure MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 22, 2026Autotask PSA - UK01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 22, 2026Datto RMM - Pinotage (EU1) - 15.2.0 ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 22, 2026Kaseya - EU Region - Scheduled Networking Infrastructure MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 22, 2026Unitrends - Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.12h 0mScheduled
Oct 22, 2026Scheduled Maintenance Unitrends - Kaseya Network InfrastructureScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 22, 2026Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555'This incident has been resolved.8h 58mResolved
Oct 22, 2026VSA9 - Scheduled Maintenance - TatooineScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 22, 2026Scheduled Maintenance Unitrends - Kaseya Network InfrastructureScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 22, 2026PSA - 2026.6 Major Release - AT01, LR01, UKLR01Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 21, 2026PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and RemediationKaseya is aware of two critical vulnerabilities in PHP: CVE-2026-109618 and CVE-2026-109619. CVE-2026-109618 involves a remote code execution vulnerability where handling out-of-memory errors via longjmp() leaves…—Investigating
Oct 21, 2026RocketCyber - EU Region - Pages loading slow or not at all**RocketCyber - Service Degradation in EU Region – 2026-10-21**  **Summary:**  Between **2026-10-21 19:12 UTC** and **2026-10-21 21:45 UTC**, **RocketCyber** customers in the **EU region** experienced service…17h 42mResolved
Oct 21, 2026Scheduled Maintenance Unitrends - Kaseya Network InfrastructureScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 20, 2026Kaseya Quote Manager - Maintenance NoticeMaintenance has been extended by another 1 Hour (i.e., until 9:00 AM ET) We apologize for any inconvenience this may cause.2h 0mScheduled
Oct 19, 2026Datto Partner Portal - User Access - User Access Currently Unavailable Due to Login IssuesWe are aware of a problem where Datto Partner Portal users experienced an error when attempting to access the Datto Partner Portal. The Kaseya Engineering Team has implemented a resolution and user access has been…-47 minResolved
Oct 17, 2026Autotask - All Zones - Server Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 17, 2026ConnectWise Cloud Backup Issue InvestigationA third party vendor, ConnectWise, recently reported attempts of unauthorized access associated with the ConnectWise Cloud Backup environment. ConnectWise has initiated their incident response procedures, and have…—Investigating
Oct 17, 2026VSA9 - VSA Patch Release v9.5.27a - Scaled SaaSScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 17, 2026VSA9 - Scheduled System MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 17, 2026VSA9 - Scheduled System Maintenance - RIM CE3Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 17, 2026VSA10 - Scheduled System Maintenance US & EUScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 17, 2026BMS and Vorex - Scheduled System MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 17, 2026Autotask PSA - AU03, AU04, PRAU01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 17, 2026Autotask PSA - LR01, PR01, AE01, AE02, AE03, AE04, AW01, AW02, AW03, AW04, CA01, PRCA01, AU01, AU02, ES01, AT01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 16, 2026VSA10 - Scheduled System Maintenance APACScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 16, 2026BMS APAC - Scheduled System MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 15, 2026Autotask PSA - DE1, EU1, PREU, PRDE - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 15, 2026Autotask PSA - UKPR, UK01, UK02, UK03, UKLR - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 15, 2026Autotask - AU01, AU02, AU03, AU04 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 15, 2026Datto Saas Protection- Partners Unable to Access Clients Hosted on Node isw1-bfyii-1134This incident has been resolved.199h 1mResolved
Oct 15, 2026Scheduled Maintenance - UTMSP/ UniViewMaintenance has been extended till 09:00 AM EDT. We apologize for any inconvenience this may have caused. -Cloud Operations Team4h 0mScheduled
Oct 15, 2026KaseyaOne - Release v2.79.0 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 15, 2026Autotask - AT01, LR01, AE01-04, AW01-04, ES01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 15, 2026Autotask PSA - EU1, DE1 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 14, 2026Autotask - UK01, UK02, UK03, UKLR01, EU1, DE1 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 14, 2026RMM - Pinotage (EU1) - Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 12, 2026[Datto RMM][VSA9][VSA10] Scheduled Maintenance - Software Catalog UpdateScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 10, 2026VSA9 - Scheduled System Maintenance - License serviceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 10, 2026Autotask PSA - AU03, AU04 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 10, 2026Autotask PSA - LR01, PR01, AE01, AW01, AU01, AU02, ES01, AT01, AE02, AW02, AE03, AE04, AW03, AW04 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 9, 2026Autotask PSA - AU01, AU02 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 9, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.15h 59mScheduled
Oct 9, 2026Autotask - AU03, AU04 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 9, 2026Autotask PSA - AE02, AW01, AW03, ES01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 9, 2026VSA9 - Scheduled System Maintenance - PHILKAS01Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 8, 2026Autotask PSA - DE1, EU1 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 8, 2026Autotask PSA - UK01, UK02, UK03, UKLR - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 8, 2026Autotask PSA - AU01, AU02, AU03 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 8, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.15h 56mScheduled
Oct 8, 2026[Datto RMM][VSA9][VSA10] Scheduled Maintenance - Software Catalog UpdateScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 8, 2026Scheduled Maintenance - UTMSP/ UniViewMaintenance has been extended till 08:00 AM EDT. We apologize for any inconvenience. - Cloud Operations Team4h 0mScheduled
Oct 8, 2026Autotask PSA - AE01, AE03, AE04, AT01, AW02, AW04, LR01, PR01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 7, 2026Autotask PSA - DE1, EU1, UK01, UK02, UK03, UKLR - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.45 minScheduled
Oct 7, 2026Kaseya - EMEA Region - Scheduled Networking Infrastructure MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 7, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.15h 59mScheduled
Oct 7, 2026PSA - 2026.5.2 Minor Release - AU01, AU02, AU03, AU04The scheduled maintenance has been completed.1h 0mScheduled
Oct 7, 2026Kaseya - Australia Region - Scheduled Networking Infrastructure MaintenanceThe scheduled maintenance has been completed.7h 0mScheduled
Oct 7, 2026PSA - 2026.5.2 Minor Release - AT01, LR01, AE01-04, AW01-04The scheduled maintenance has been completed.2h 0mScheduled
Oct 7, 2026PSA - 2026.5.2 - Versión secundaria del PSA - Spanish (Español)The scheduled maintenance has been completed.2h 0mScheduled
Oct 6, 2026PSA - 2026.5.2 Minor Release - UK01, UK02, UK03, UKLR01, EU1The scheduled maintenance has been completed.2h 0mScheduled
Oct 6, 2026PSA - 2026.5.2 - PSA Minor Release - German (Deutsch)Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 6, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesThe scheduled maintenance has been completed.15h 59mScheduled
Oct 6, 2026VSA9 - Scheduled System Maintenance - WakandaScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 6, 2026Kaseya Quote Manager - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 5, 2026Datto Workplace - AU5 - Agents/Portal are unable to connectThis incident has been resolved.10h 36mResolved
Oct 5, 2026Datto Endpoint Backup for PC - Cloud Siris 296721 - US East - Degraded Cloud OperationsThis incident has been resolved.20h 15mResolved
Oct 5, 2026RMM - Pinotage (EU1) - Platform MaintenanceIn order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may…1h 0mScheduled
Oct 4, 2026RMM - Zinfandel (US West) - Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.15 minScheduled
Oct 4, 2026RMM - Concord (US East) - Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.15 minScheduled
Oct 4, 2026RMM - Merlot (EU2) - Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.20 minScheduled
Oct 4, 2026RMM - Pinotage (EU1)- Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.20 minScheduled
Oct 4, 2026RMM - Syrah (APAC)- Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.20 minScheduled
Oct 4, 2026RMM - Vidal (US East) - Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.20 minScheduled
Oct 3, 2026VSA9 - Scheduled System Maintenance - RSSPRMScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 3, 2026VSA 9 - Scheduled System MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 3, 2026VSA9 - Scheduled System Maintenance - WakandaScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 3, 2026VSA9 - Scheduled System Maintenance - RIMScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 3, 2026VSA10 - Scheduled System Maintenance - US/EUScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 2, 2026DattoRMM - All Platforms - MacOS Agent Connectivity IssuesThe Kaseya R&D team has completed the deployment of Datto RMM agent version 15.1.4 across all platforms. With the updated agent build now available across all platforms, we are marking this status page as Resolved…455h 57mResolved
Oct 2, 2026Endpoint Backup v2 - South Africa Region - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.43h 0mScheduled
Oct 2, 2026VSA10 - Scheduled System Maintenance APACScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 2, 2026Autotask PSA - AU01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 2, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.15h 59mScheduled
Oct 2, 2026Autotask PSA - AE01, AE02, AE04, AW01, AW02, AW03 - Maintenance NoticeScheduled maintenance is still in progress. We will provide updates as necessary.1h 0mScheduled
Oct 2, 2026Autotask PSA - AE01, AE02, AE03, AW01, AW02, AW03, LR01, ES01, AU01, AU02 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 1, 2026Autotask PSA - UK01, UK02, UK03, UKLR - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 1, 2026Autotask PSA - DE1, EU1 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 1, 2026Autotask PSA - EU1 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 1, 2026Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-2213'This incident has been resolved.18h 24mResolved
Oct 1, 2026RMM - Pinotage (EU1) - Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 1, 2026BMS & Vorex - Billing and Invoice ErrorsThe Kaseya Engineering Team has fixed issues related to generating batch invoices and with using billing automation. The issue with the "Post All" button when on the "Billing Review" stage will be fixed at a later…2h 14mResolved
Oct 1, 2026Kaseya Quote Manager - Intermittent Latency when navigating throughout the platformThis incident has been resolved.2h 18mResolved
Oct 1, 2026Autotask PSA - AU01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Oct 1, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.15h 59mScheduled
Oct 1, 2026Kaseya Quote Manager - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 1, 2026RMM - Zinfandel (US West) - Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 1, 2026Kaseya Store - Scheduled Maintenance - ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 1, 2026VSA9 - Scheduled System Maintenance - Leo/RevanScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 1, 2026Scheduled Maintenance - UTMSP/ UniViewScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 1, 2026Autotask PSA - AE01, AE02, AE03, AW01, AW02, AW04, ES01, LR01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 1, 2026RMM - Merlot (EU2) - Platform MaintenanceIn order to provide you with continued platform stability, we will be performing maintenance on this platform. Expected Impact: Partners can expect devices to reconnect during this time, and in some cases devices may…13h 0mScheduled
Oct 1, 2026KaseyaOne - Release v2.78.0 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 30, 2026Autotask PSA - EU1, DE1 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 30, 2026RMM - Merlot (EU2) - Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 30, 2026Kaseya - EMEA Region - Scheduled Networking Infrastructure MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 30, 2026Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph MigrationThe Microsoft Graph API migration has now been completed across all Datto SaaS Protection environments. Following the migration, Engineering has implemented a series of improvements and optimizations that have…791h 26mResolved
Sep 30, 2026Autotask PSA - AU03, AU04 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Sep 30, 2026Service Disruption - VSA 10 - APAC-Hosted-1This incident has been resolved.2h 11mResolved
Sep 30, 2026PSA - 2026.5 Major Release - AU01-AU04Scheduled maintenance is still in progress. The maintenance window has been extended by an hour to allow for additional deployment tasks.2h 30mScheduled
Sep 30, 2026Autotask PSA - AU01 - Maintenance NoticeScheduled maintenance is currently in progress. We will provide updates as necessary.30 minScheduled
Sep 30, 2026Scheduled Maintenance – Cloud Target Appliance UpgradesScheduled maintenance is currently in progress. We will provide updates as necessary.15h 59mScheduled
Sep 30, 2026RMM - Concord (US East) - Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled

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How to Read This Kaseya Inc Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Kaseya Inc acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Kaseya Inc outage in this window ran 32d 23h, against a mean recovery of 13h 21m. If you depend on Kaseya Inc in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.