Katalon Outage History

41 incidents recorded over the last 365 days, 16 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Katalon status100.00% uptime history

Every Recorded Katalon Incident

Katalon incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 24, 2026Scheduled True Platform - Katalon Academy - US RegionThe scheduled maintenance has been completed.30 minScheduled
Oct 18, 2026Scheduled True Platform - Account & Identity Maintenance - US RegionThe scheduled maintenance has been completed.2h 0mScheduled
Oct 4, 2026Scheduled True Platform - Katalon TrueTest - US RegionThe scheduled maintenance has been completed.2h 0mScheduled
Aug 24, 2026Scheduled True Platform - Account & Identity Maintenance - EU RegionThe scheduled maintenance has been completed.1h 0mScheduled
Aug 22, 2026Scheduled True Platform - Commerce - US RegionThe scheduled maintenance has been completed.1h 0mScheduled
Aug 22, 2026Scheduled True Platform - Account & Identity Maintenance - US RegionThe scheduled maintenance has been completed.1h 0mScheduled
Aug 22, 2026Scheduled True Platform - Katalon Academy - US RegionThe scheduled maintenance has been completed.30 minScheduled
Aug 21, 2026Scheduled True Platform - Account & Identity Maintenance - US RegionThe scheduled maintenance has been completed.15 minScheduled
Aug 15, 2026Scheduled True Platform - TestOps Maintenance - US and EU RegionThe scheduled maintenance has been completed.1h 0mScheduled
Aug 13, 2026Scheduled Maintenance: Katalon Customer Support Portal (support.katalon.com)The scheduled maintenance has been completed.2h 0mScheduled
Aug 9, 2026Scheduled True Platform - TestCloud Maintenance - US and EU RegionThe scheduled maintenance has been completed.30 minScheduled
Aug 9, 2026Scheduled True Platform Integrations MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 9, 2026Scheduled Katalon Studio - Store MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 8, 2026Scheduled Maintenance: Katalon Customer Support Portal (support.katalon.com)The scheduled maintenance has been completed.2h 0mScheduled
Aug 8, 2026Scheduled Infrastructure Maintenance — US RegionThe scheduled maintenance has been completed.1h 0mScheduled
Jul 26, 2026Scheduled Maintenance: Tunnel Infrastructure Database ScalingThe scheduled maintenance has been completed.30 minScheduled
Jul 20, 2026Scheduled Infrastructure MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 16, 2026Elevated errors on TestOps (US) — API, Agent, and test execution reportingThis incident has been resolved.15h 33mResolved
Jul 12, 2026Scheduled maintenance: Authentication & LoginThe scheduled maintenance has been completed.20 minScheduled
Jul 2, 2026TestOps Gen3 — Newly synced Git test assets not appearing (US)This incident has been resolved.2h 24mResolved
Jun 29, 2026Scheduled Maintenance: TestOps Credential Rotation (No Expected Downtime)The scheduled maintenance has been completed.2h 0mScheduled
Jun 24, 2026Errors loading test execution results in TestOpsThis incident has been resolved.2h 11mResolved
Jun 15, 2026Scheduled Database Maintenance: TestOpsThe scheduled maintenance has been completed.30 minScheduled
May 20, 2026AI Platform intermittent accessibility issuesThis incident has been resolved.2h 45mResolved
May 10, 2026True Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 8, 2026Katalon Admin InaccessibilityThis incident has been resolved.3h 11mResolved
May 7, 2026Issue with SSO Login for Katalon Community ForumThis incident has been resolved.3h 1mResolved
May 6, 2026Degraded service across Katalon sitesThis incident has been resolved.12h 44mResolved
May 3, 2026True Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Apr 20, 2026Katalon Website Page Loading IssuesThis incident has been resolved.4h 25mResolved
Apr 12, 2026AI Platform Scheduled MaintenanceThe scheduled maintenance has been completed.20 minScheduled
Apr 8, 2026TestOps Database Scheduled MaintenanceThe scheduled maintenance has been completed.20 minScheduled
Mar 24, 2026Test Results Not Publishing to TestOpsThis incident has been resolved.4h 53mResolved
Mar 19, 2026Access Issues in EuropeThis incident has been resolved.2h 52mResolved
Feb 24, 2026Katalon Support Portal Temporarily InaccessibleThis incident has been resolved.2h 18mResolved
Feb 9, 2026Temporary Inaccessibility of the Katalon Purchase SiteThis incident has been resolved.6h 45mResolved
Jan 19, 2026Technical Issue Affecting Katalon Runtime Engine (KRE) License ActivationThis incident has been resolved.3h 48mResolved
Dec 22, 2025Delayed TestOps Reporting and AnalyticsThis incident has been resolved.1h 28mResolved
Dec 3, 2025Incident: Intermittent Failures and Cancellations in TestOps ExecutionsThis incident has been resolved.2h 58mResolved
Dec 2, 2025Important Service Update: TestOps Schedule Degraded PerformanceThis incident has been resolved.1h 35mResolved
Dec 1, 2025Scheduled Maintenance: Login ServicesThe scheduled maintenance has been completed.3h 0mScheduled

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How to Read This Katalon Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Katalon acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Katalon outage in this window ran 15h 33m, against a mean recovery of 2h 27m. If you depend on Katalon in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.