Kentik SaaS US Cluster Outage History

54 incidents recorded over the last 365 days, 34 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Kentik SaaS US Cluster status100.00% uptime history

Every Recorded Kentik SaaS US Cluster Incident

Kentik SaaS US Cluster incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 24, 2026Emergency MaintenanceWe think the impact from the issue is over.2h 42mResolved
Oct 23, 2026Network MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Oct 12, 2026Portal Support Ticket Integration MaintenanceThe scheduled maintenance has been completed.45 minScheduled
Oct 12, 2026Elevated KDE Query ErrorsThe issue causing KDE Query errors has been resolved.3h 29mResolved
Sep 30, 2026Tagging DegradedThis incident has been resolved.5h 53mResolved
Sep 29, 2026Delays in NMS alert evaluationWe think the impact from the issue is over.17h 40mResolved
Sep 23, 2026High latency in NMS Alert evaluationWe've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.0 minResolved
Sep 13, 2026KDE Queries FailingThis incident has been resolved.2h 42mResolved
Sep 10, 2026Portal InstabilityThis incident has been resolved.26h 42mResolved
Sep 7, 2026EU Portal UnreachableWe've detected an outage in our EU portal and are actively investigating.9 minResolved
Aug 19, 2026Database MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 18, 2026Portal Access DegradationWe are experiencing issues with Portal Access, some users will have experienced 500 errors when trying to log into the portal.0 minResolved
Aug 15, 2026Synthetic Test FailuresWe have resolved the issue. Tests should be showing correct results now.1h 56mResolved
Aug 7, 2026Network MaintenanceCANCELLED: This scheduled maintenance has been cancelled and will no longer take place.2h 0mScheduled
Jul 30, 2026Database MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 29, 2026US Portal DegradationThis incident has been resolved.39 minResolved
Jul 23, 2026Flow ingest degradationThis incident has been resolved.1h 30mResolved
Jul 22, 2026Cloud Ingest - AWS MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 22, 2026Network MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Jul 7, 2026Degraded query performance for subset of usersThis incident has been resolved.6h 45mResolved
Jun 26, 2026Network MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 25, 2026We are currently experiencing an issue that is causing a delay in delivery for certain notifications across a subset of accounts. Our engineering team is actively investigating the root cause and working on a fix.After monitoring the system closely, we can confirm that notification delivery has fully stabilized. We have moved this issue to resolved, and all alerts are processing normally.1h 28mResolved
Jun 23, 2026Azure Synthetics Agents DownThis incident has been resolved.31h 26mResolved
Jun 17, 2026Degraded Portal and API PerformanceThis incident has been resolved.18h 10mResolved
Jun 17, 2026Flow Enrichment DegradationThis incident has been resolved.4h 0mResolved
Jun 5, 2026Network MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 12, 2026Network MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 8, 2026Portal and API MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 7, 2026API Errors in Universal Agents pageThe issue has been resolved in all affected environments.33 minResolved
Apr 30, 2026US Portal Performance IssueThis incident has been resolved.3h 53mResolved
Apr 10, 2026US IAD1 BGP InterruptionThis incident has been resolved.2h 25mResolved
Mar 26, 2026Elevated Universal Agent API ErrorsThis incident has been resolved.2h 12mResolved
Feb 27, 2026NMS Historical Metrics GapsAt approximately 01:00 UTC on February 27, 2026, a configuration change deployed to the Kentik NMS service operated beyond its intended scope. Our monitoring detected the issue and the deployment was halted. As a…-447 minResolved
Feb 25, 2026Agent-based ingest in partial outageThis incident has been resolved.1h 44mResolved
Feb 25, 2026Portal and API MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Feb 17, 2026US Portal DegradationThis incident has been resolved.6h 14mResolved
Feb 7, 2026Query Performance DegradationThis incident has been resolved.24h 54mResolved
Feb 6, 2026OTT Data Enrichment DegradationThis incident has been resolved.53 minResolved
Feb 5, 2026Network MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jan 29, 2026New Device Query InaccuracyThis issue is now resolved.2h 10mResolved
Dec 22, 2025NMS and Alerting Performance ImpactThis incident has been resolved.38 minResolved
Dec 16, 2025Synthetics Service ImpactThis incident has been resolved.2h 12mResolved
Dec 10, 2025Cloud Ingest - AWS MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Dec 10, 2025Interface tracking and maps degradedThis incident has been resolved.22h 55mResolved
Dec 10, 2025Flow Ingest and BGP Load Balancer MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Dec 9, 2025Cloud Ingest - AWS MaintenanceThe scheduled maintenance has been completed.8h 0mScheduled
Dec 3, 2025Flow Ingest and BGP Load Balancer MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Dec 2, 2025US Customer Portal DegradationThis incident has been resolved.52 minResolved
Dec 2, 2025Flow Ingest and BGP Load Balancer MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Nov 15, 2025NMS MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Nov 12, 2025Incomplete results from auto-updateWe think the impact from the auto-update queries is over.22h 49mResolved
Nov 12, 2025Cloud Ingest - AWS Maintenance - China RegionsThe scheduled maintenance has been completed.4h 0mScheduled
Nov 6, 2025Customer Portal DegradationThis incident has been resolved.2h 49mResolved
Nov 5, 2025Degraded Performance of Custom Flow DimensionsThis incident has been resolved.3h 2mResolved

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How to Read This Kentik SaaS US Cluster Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Kentik SaaS US Cluster acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Kentik SaaS US Cluster outage in this window ran 1d 7h, against a mean recovery of 5h 18m. If you depend on Kentik SaaS US Cluster in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.