Khoros Outage History

193 incidents recorded over the last 365 days, 53 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Khoros status100.00% uptime history

Every Recorded Khoros Incident

Khoros incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 9, 2026Khoros Marketing AMER Maintenance - Nov 9, 2026We will be performing scheduled maintenance in the AMER region. Khoros Marketing users may be unable to save changes for a short time, expected to last 1 to 5 minutes.2h 0mScheduled
Nov 5, 2026Khoros Communities AMER Maintenance - Nov 5, 2026We will be performing scheduled maintenance in the AMER region. A non-production environment may be briefly unavailable; no impact to production communities is expected.2h 0mScheduled
Nov 5, 2026Khoros Care AMER Infrastructure Maintenance - Nov 5, 2026Maintenance will begin as scheduled in 60 minutes.3h 15mScheduled
Nov 4, 2026Khoros Care EMEA Maintenance - Nov 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 4, 2026Khoros Care EMEA Infrastructure Maintenance - Nov 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 4, 2026Khoros EMEA Community Analytics Maintenance - Nov 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 4, 2026Khoros Community Staging Site Maintenance (AMER) - Nov 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 4, 2026Khoros Care AMER Maintenance - Nov 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 15mScheduled
Nov 4, 2026Khoros Care AMER Infrastructure Maintenance - Nov 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 15mScheduled
Nov 4, 2026Khoros Community AMER Staging Maintenance - Nov 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 4, 2026Khoros Communities AMER Maintenance - Nov 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 4, 2026Khoros AMER Community Maintenance - Nov 4, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 3, 2026TikTok Integration Connectivity Issues in Khoros CareThe issue with TikTok integrations has been confirmed resolved upon reconnection of impacted integrations.41h 53mResolved
Nov 3, 2026Khoros Marketing AMER Maintenance - Nov 3, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Nov 2, 2026Khoros EMEA Communities MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 2, 2026Khoros EMEA Communities Maintenance - Nov 2, 2026We will be performing scheduled maintenance in the EMEA region. A non-production environment may be briefly unavailable; production communities are not affected.4h 0mScheduled
Nov 2, 2026Khoros APAC Communities Shared-Service Maintenance - Nov 2, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 2, 2026Khoros AMER Communities Maintenance - Nov 2, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 2, 2026Khoros Communities AMER Staging Site MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 30, 2026Khoros EMEA Community Maintenance - Oct 30, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 30, 2026Khoros EMEA Community Staging Site Maintenance - Oct 30, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 30, 2026Khoros AMER Community Analytics Maintenance - Oct 30, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 30, 2026Khoros Marketing AMER Maintenance - Oct 30, 2026We will be performing scheduled maintenance in the AMER region. During this time, Khoros Marketing users may be unable to save changes for a short period, expected to last 1 to 5 minutes.2h 0mScheduled
Oct 30, 2026Khoros Care AMER Integration Maintenance - Oct 30, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 29, 2026Khoros Community Staging Site Maintenance (EMEA) - Oct 29, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 29, 2026Khoros Care EMEA Integration Maintenance - Oct 29, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 29, 2026Khoros Community Staging Site Maintenance - Oct 29, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 29, 2026Khoros Communities AMER Maintenance - Oct 29, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 28, 2026Khoros EMEA Community Staging Site Maintenance - Oct 28, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 27, 2026Khoros AMER Communities Maintenance - Oct 27, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 23, 2026[Khoros Community Aurora] Maintenance - Oct 23, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.2h 45mScheduled
Oct 22, 2026Khoros Community AMER Maintenance - Oct 22, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 30mScheduled
Oct 22, 2026Khoros AMER Community Staging Site Maintenance - Oct 22, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 21, 2026Khoros AMER Community Staging Site Maintenance - Oct 21, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 20, 2026Khoros AMER Community Staging Site Maintenance - Oct 20, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 16, 2026Khoros AMER Communities Maintenance - Oct 16, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 15, 2026Khoros Communities AMER Staging Site Maintenance - Oct 15, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 15, 2026Khoros Community Staging Maintenance - Oct 15, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Oct 14, 2026Khoros Communities AMER Maintenance - Oct 14, 2026Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 12, 2026AMER - Community Staging MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 9, 2026AMER - Community Staging MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 6, 2026EMEA - Platform MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 6, 2026AMER - Platform MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 5, 2026APAC - Platform MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 5, 2026AMER - Platform MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 5, 2026AMER - Planned MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 5, 2026AMER - Platform MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 29, 2026Khoros AMER Infrastructure MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Sep 28, 2026Khoros Care AMER Infrastructure Maintenance - Sep 28, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 26, 2026Khoros AMER Infrastructure MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 25, 2026Khoros AMER Infrastructure MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 24, 2026Khoros AMER Infrastructure Maintenance - Sep 24, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 23, 2026Khoros EMEA Infrastructure MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 23, 2026Khoros APAC Infrastructure MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 23, 2026Khoros AMER Infrastructure MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 23, 2026Khoros AMER Infrastructure Maintenance - Sep 23, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 22, 2026Khoros Flow EMEA Infrastructure Maintenance - Sep 22, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 22, 2026Khoros AMER Infrastructure Maintenance - Sep 22, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 21, 2026Khoros AMER Infrastructure Maintenance - Sep 21, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 20, 2026Khoros EMEA Infrastructure Maintenance - Sep 20, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 20, 2026Khoros APAC Infrastructure Maintenance - Sep 20, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 20, 2026Khoros AMER Infrastructure MaintenanceThe scheduled maintenance has been completed.3h 30mScheduled
Sep 20, 2026Khoros EMEA Infrastructure MaintenanceThe scheduled maintenance has been completed.1h 30mScheduled
Sep 19, 2026Khoros EMEA Infrastructure Maintenance - Sep 19, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 19, 2026Khoros APAC Infrastructure Maintenance - Sep 19, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 19, 2026Khoros AMER Infrastructure Maintenance - Sep 19, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 18, 2026Khoros EMEA Infrastructure Maintenance - Sep 18, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 18, 2026Khoros APAC Infrastructure Maintenance - Sep 18, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 17, 2026Khoros Care EMEA – S3 Intelligent Tiering MaintenanceThe scheduled maintenance has been completed.2h 15mScheduled
Sep 13, 2026[EMEA] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 13, 2026[APAC] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 13, 2026[AMER] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 12, 2026[EMEA] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 12, 2026[APAC] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 12, 2026[AMER] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 11, 2026[APAC] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 11, 2026[AMER] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 11, 2026[AMER] Scheduled Maintenance — Khoros CommunityWe are performing a scheduled maintenance activity in AMER, within the region's defined maintenance window. No customer-facing downtime is expected.4h 0mScheduled
Sep 10, 2026[EMEA] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 10, 2026Problems with message delivery through our Instagram and Facebook integrationsThis incident has been resolved.8h 33mResolved
Sep 10, 2026[APAC] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 10, 2026[APAC] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 10, 2026[AMER] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 10, 2026Scheduled Maintenance - Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 10, 2026[AMER] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.2h 0mScheduled
Sep 9, 2026[EMEA] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 9, 2026scheThe scheduled maintenance has been completed.4h 0mScheduled
Sep 9, 2026[AMER] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.4h 0mScheduled
Sep 4, 2026EMEA maintenanceThe scheduled maintenance has been completed.-360 minScheduled
Sep 3, 2026Khoros Flow Scheduled Maintenance - EMEA RegionThe scheduled maintenance has been completed.4h 0mScheduled
Sep 3, 2026Khoros Flow Scheduled Maintenance - AMER RegionThe scheduled maintenance has been completed.1h 0mScheduled
Sep 3, 2026EMEA maintenanceThe scheduled maintenance has been completed.-360 minScheduled
Sep 3, 2026[AMER] Khoros Marketing Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 1, 2026EMEA maintenanceThe scheduled maintenance has been completed.-540 minScheduled
Aug 31, 2026EMEA maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 28, 2026Khoros Care EMEA region - Routine maintenance on database infrastructureThe scheduled maintenance has been completed.2h 0mScheduled
Aug 27, 2026[AMER] Khoros Marketing Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 27, 2026Care Maintenance - AMERThe scheduled maintenance has been completed.4h 0mScheduled
Aug 27, 2026Scheduled maintenance - AMERThe scheduled maintenance has been completed.4h 0mScheduled
Aug 26, 2026Care Maintenance - EMEAThe scheduled maintenance has been completed.4h 0mScheduled
Aug 26, 2026Care Maintenance - APACThe scheduled maintenance has been completed.4h 0mScheduled
Aug 26, 2026[APAC] Khoros Care Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 26, 2026[AMER] Khoros Care Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 25, 2026[EMEA] Khoros Care Scheduled MaintenanceThe scheduled maintenance has been completed.21h 0mScheduled
Aug 25, 2026[APAC] Khoros Care Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 24, 2026[APAC] Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 24, 2026Scheduled Maintenance - AMER regionThe scheduled maintenance has been completed.1h 0mScheduled
Aug 24, 2026[AMER] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.2h 0mScheduled
Aug 24, 2026[EMEA] Scheduled Maintenance — Khoros CareThe scheduled maintenance has been completed.1h 0mScheduled
Aug 24, 2026[EMEA] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.1h 0mScheduled
Aug 24, 2026[EMEA] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.1h 0mScheduled
Aug 23, 2026[EMEA] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.1h 0mScheduled
Aug 21, 2026[AMER] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.2h 0mScheduled
Aug 21, 2026Scheduled Maintenance - AMER RegionThe scheduled maintenance has been completed.4h 0mScheduled
Aug 21, 2026[EMEA] Scheduled Maintenance — Khoros CommunityThe scheduled maintenance has been completed.2h 0mScheduled
Aug 20, 2026Scheduled Maintenance - EMEA RegionThe scheduled maintenance has been completed.4h 0mScheduled
Aug 20, 2026Scheduled Maintenance - APAC RegionScheduled maintenance is currently in progress. We will provide updates as necessary.-60 minScheduled
Aug 20, 2026Scheduled Database Maintenance – AMERThe scheduled maintenance has been completed.2h 0mScheduled
Aug 18, 2026Scheduled Maintenance in AMER RegionThe scheduled maintenance has been completed.2h 0mScheduled
Aug 18, 2026Scheduled Maintenance in AMER RegionThe scheduled maintenance has been completed.2h 30mScheduled
Aug 18, 2026Scheduled Maintenance in AMER RegionThe scheduled maintenance has been completed.2h 0mScheduled
Aug 17, 2026Scheduled Maintenance in AMER RegionThe scheduled maintenance has been completed.45 minScheduled
Aug 17, 2026Analytics data missing since the 14th of August for EMEA regionThis incident has been resolved. if you encounter issues please do not hesitate to reach to our support team.25h 6mResolved
Aug 11, 2026Scheduled Maintenance in AMER RegionThe scheduled maintenance has been completed.4h 0mScheduled
Aug 10, 2026Scheduled Maintenance in AMER RegionThe scheduled maintenance has been completed.4h 0mScheduled
Aug 7, 2026Scheduled Maintenance in AMER RegionThe scheduled maintenance has been completed.4h 0mScheduled
Aug 6, 2026Scheduled Maintenance in AMER RegionThe scheduled maintenance has been completed.4h 0mScheduled
Jul 30, 2026Missing Community Analytics and Bulk Data API Data in the EU RegionThe issue affecting Community Analytics and Bulk Data API daily processing in the EU region has been resolved. The data backfill has completed successfully.15h 58mResolved
Jul 27, 2026US Care Analytics/Search Service DegradationThe issue impacting US Care Analytics/Search has been resolved. A small portion of Care Analytics data may also be delayed, unavailable, or incomplete while recovery is completed.6h 49mResolved
Jul 14, 2026Scheduled Maintenance: Brand Messenger SSL Certificate Renewal (AMER)The scheduled maintenance has been completed.4h 0mScheduled
Jul 13, 2026Scheduled Maintenance: Brand Messenger SSL Certificate Renewal (EMEA)The scheduled maintenance has been completed.4h 0mScheduled
Jul 9, 2026Degraded Performance Affecting Flow-to-Care ActionsThis incident has been resolved.2h 1mResolved
Jul 8, 2026Khoros Care (EU region) - Degraded PerformanceWe have observed no further performance issues. This issue is now resolved.32h 57mResolved
Jul 1, 2026Khoros Care - Platform Login InterruptionThis incident has been resolved42h 11mResolved
Jun 30, 2026Unable to load chat or send messages for APAC usersThis incident has been resolved. After monitoring the results of the implemented fix and receiving confirmation that the issue is no longer occurring, we have confirmed that chat loading and message sending…11h 56mResolved
Jun 30, 2026Community-to-Care Ingestion IssueThis incident has been resolved2h 19mResolved
Jun 29, 2026Delays with EU Community-to-Care ingestionThis incident has been resolved, and the old content has been successfully synchronized.26h 4mResolved
Jun 29, 2026Scheduled Maintenance in AMER RegionThe scheduled maintenance has been completed.1h 0mScheduled
Jun 23, 2026Missing Care Message AnalyticsThis incident has been resolved.23h 29mResolved
Jun 22, 2026Khoros Communities - CDN Migration activityThe scheduled maintenance has been completed.96h 0mScheduled
Jun 15, 2026Missing/Delayed Community Analytics and Bulk Data API outputAll Community Analytics backfills have now been completed, including the remaining metrics. No further data gaps related to this incident have been identified. Thank you for your patience while our teams completed the…549h 27mResolved
Jun 15, 2026Scheduled Maintenance in AMER RegionThe scheduled maintenance has been completed.4h 0mScheduled
Jun 13, 2026[AMER] Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 13, 2026[AMER] Scheduled Maintenance — Khoros MarketingThe scheduled maintenance has been completed.4h 0mScheduled
Jun 12, 2026Partner Channel DegradationThe issue related to the Meta platform disruption has been resolved, and services are now operating normally. Please note that the disruption may have caused some Meta channel connections to become disconnected. If you…60h 13mResolved
Jun 12, 2026Scheduled Maintenance - AMERThe scheduled maintenance has been completed.4h 0mScheduled
Jun 10, 2026Scheduled Maintenance - APACThe scheduled maintenance has been completed.1h 0mScheduled
Jun 1, 2026Scheduled Maintenance - EMEAThe scheduled maintenance has been completed.4h 0mScheduled
May 29, 2026Scheduled Maintenance - EMEAThe scheduled maintenance has been completed.4h 0mScheduled
May 29, 2026Classic hosted communities analytics data missing since 24th of May - EUThe incident has been resolved.197h 6mResolved
May 28, 2026Scheduled Maintenance in EMEA RegionThe scheduled maintenance has been completed.4h 0mScheduled
May 28, 2026MFA Authentication Issues Affecting some user LoginThis incident has been resolved.20h 40mResolved
May 27, 2026Scheduled maintenanceThe scheduled maintenance has been completed.4h 0mScheduled
May 27, 2026[AMER] Community Analytics Data MissingThis incident has been resolved.120h 0mResolved
May 25, 2026[APAC] Community Analytics Data MissingThe incident with APAC hosted communities is resolved.73h 22mResolved
May 21, 2026[AMER] Scheduled Maintenance — Khoros MarketingThe scheduled maintenance has been completed.4h 0mScheduled
May 20, 2026Khoros Care - Google My Business replies failingWe are closing this incident as the fix has been implemented and the environment has been monitored successfully. The issue affecting Google My Business review replies in Khoros Care has been addressed, and reply…96h 45mResolved
May 20, 2026Facebook author names displaying as numeric IDs in Khoros CareThe fix has been implemented, and the system has been monitored for stability. The issue causing Facebook Messenger and Facebook DM author names to display as numeric IDs in Khoros Care has been addressed. New incoming…103h 20mResolved
May 20, 2026[AMER] Scheduled Maintenance — Khoros MarketingThe scheduled maintenance has been completed.4h 0mScheduled
May 19, 2026[AMER] Scheduled Maintenance — Khoros MarketingThe scheduled maintenance has been completed.4h 0mScheduled
May 18, 2026Community Analytics Data not Coming UpThe issue affecting Community Analytics data for APAC-hosted communities from May 12 onward has been resolved. The backfill has completed successfully, and data is now available as expected.40h 27mResolved
May 13, 2026Degraded posts ingestion in some Care instancesThe incident has been resolved.36h 57mResolved
May 4, 2026Data for April 30th missing in EMEA communities in Khoros CommunitiesThe incident has been resolved102h 50mResolved
Apr 30, 2026Degraded Performance - Khoros Community AuroraThis incident has been resolved.1h 18mResolved
Apr 28, 2026[ KHOROS COMMUNITY CLASSIC ] Some Customers Unable to Properly Access Community PortalA fix was implemented, and this incident has been resolved.2h 15mResolved
Apr 27, 2026Khoros Care Agent view - delays in sending, closed interactions returning after close, and occasional blank interaction paneThis incident has been resolved.46h 56mResolved
Apr 20, 2026Community Analytics Data not Coming UpThis incident has been resolved.261h 4mResolved
Apr 10, 2026[Khoros Community Classic] 403 Forbidden ErrorThis incident has been resolved.59h 53mResolved
Apr 9, 2026[Khoros Flow] Flow Analytics dashboards not showing data from 2026-04-08 onwardThe Flow Analytics dashboards are now functioning normally and displaying data as expected. However, due to the complexity of the backfill process, restoring historical data will continue to be tracked on a per-customer…179h 39mResolved
Apr 2, 2026[AMER] Community posts are not being ingested into CareWe have confirmed that no further issues were detected during our monitoring. This incident has been resolved.36h 9mResolved
Apr 2, 2026Some Khoros Community instances are down with error 500The incident has been resolved.24h 17mResolved
Mar 27, 2026Staging Environments - Admin Panel Inaccessible 502 Bad Gateway ErrorAll communities are now online. Thank you for your patience23h 31mResolved
Mar 20, 2026Khoros Flow Service Outage – UI & API Unavailable (All Regions)This incident has been resolved.55h 6mResolved
Mar 17, 2026User logins fails with 504 timeoutWe have observed no further issues through our monitoring. The login issues have been resolved.56h 58mResolved
Mar 16, 2026[EMEA] Analytics data not updatedThis incident has been resolved.354h 19mResolved
Mar 13, 2026Khoros Marketing fails to publish to FacebookWe have confirmed that this issue is now resolved.101h 22mResolved
Mar 12, 2026Khoros Care chats cannot be respondedWe have confirmed that the issue with Khoros Chats has now been resolved.25h 14mResolved
Mar 12, 2026Delays in Community-to-Care IngestionsThis issue has been resolved. We have seen no further issues during our monitoring.292h 39mResolved
Mar 9, 2026Delays in ingestion from Communities to CareWe have resolved the issue causing delays in ingestion from Communities to Care.22h 58mResolved
Mar 9, 2026Analytics dashboards fail intermittentlyInfrastructure team has completed the deployment. The issue with Analytics dashboard is resolved.84h 0mResolved
Mar 6, 2026Analytics dashboards fail intermittentlyThe issue has been resolved, and analytics dashboards are now functioning normally.57h 15mResolved
Mar 2, 2026[AMER] Khoros Communities analytics and bulk API return incomplete data for dates past 2026-02-27This incident has been resolved.63h 3mResolved
Feb 21, 2026Khoros Care: Users unable to login to applicationThe issue has been resolved.18h 32mResolved
Feb 18, 2026Khoros Care - Login IssuesThe issue has been resolved.30h 38mResolved
Feb 18, 2026Khoros Communities analytics and bulk api return incomplete data for dates past 15th of FebruaryBackfills have been completed and data should now be restored. Please reach out to Customer Support should you still experience any issues.181h 37mResolved
Feb 18, 2026[Khoros Care] Cases and messages delayed in appearing in queues and in assignment to agentsWe have confirmed that the fix that was implemented has resolved this issue.38h 2mResolved
Feb 10, 2026[Khoros Care] Significant delays sending messages while handling chats, and chat/case assignment appears stalledWe have confirmed that the issue causing delays in sending chat messages and assignment stalls has been resolved.7h 11mResolved
Feb 4, 2026[Khoros Care] Several functionalities impacted or failing in US Hosted Care only, EU and APAC not impactedThis incident has been resolved.35h 8mResolved
Jan 26, 2026Khoros Care - degraded performance with message delivery.The performance degradation impacting agent console responsiveness and message delivery has been resolved.14h 30mResolved
Jan 21, 2026Khoros Community Azure outageThe rollback has been completed and this incident is resolved.4 minResolved
Jan 20, 2026Analytics data not updatedThe issue has been fully resolved. Our teams have confirmed system stability, and all services are operating normally.43h 25mResolved
Jan 16, 2026[Khoros Care & Marketing] LinkedIn integration outageThe issue affecting the LinkedIn integration has been resolved. The fix has been deployed, and message ingestion and replies are now functioning as expected. If you continue to experience any issues, please contact…60h 5mResolved
Jan 14, 2026403 errors when loading assetsThe issue causing 403 errors when loading assets has now been fixed, and no reoccurrences have been reported. Please reach out to Customer Support if you require additional assistance.18h 57mResolved

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How to Read This Khoros Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Khoros acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Khoros outage in this window ran 22d 21h, against a mean recovery of 23h 20m. If you depend on Khoros in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.