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Is Kindly Down?

AI & Machine LearningLive status, outages, and incident history

No. Kindly is up right now.

Every monitored Kindly system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 7m agoLive · every 60s

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Official Kindly status page
How we know: the official Kindly status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Kindly Status Summary

As of 11:52 UTC on 14 November 2026, Kindly is operational. PulsAPI checked Kindly's official status page and found 16 of 16 components operational, with no active incidents. The latest incident, "Chatwoot issues rejecting handover requests", was on Oct 20, 2026 and lasted 5h 51m.

Cite as: PulsAPI, “Kindly status”, checked 14 November 2026, 11:52 UTC. https://www.pulsapi.com/services/kindly

Kindly Component Status

The main Kindly systems on this page. All 16 are operational right now.

16operational
Bot message delivery
Operational
Handover to human chat
Operational
Kindly Chat messaging client
Operational

13 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Messaging channels and integrations » Application API, Messaging channels and integrations » Facebook Messenger integration, Messaging channels and integrations » Plugin integrations, Onsite and data capture » Data capture ingest, Onsite and data capture » Email services, Onsite and data capture » KPI dashboard, Onsite and data capture » Spinnaker, Platform » Analytics dashboard, Platform » Platform app, Public APIs » Chat log API, Public APIs » Dialogue webhooks, Public APIs » Handover API, and 1 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Kindly Outages & Incidents

Incident history from the official Kindly status page, including resolution updates.

Chatwoot issues rejecting handover requestsResolved Oct 20, 2026 · 5h 51mResolved

This incident has been resolved. We applied a fix at 13:39 CEST, and handovers have worked as normal since then. Handover requests to Chatwoot this morning 20.10, may have been closed before an agent could pick them up. You may want to check for affected conversations and follow up with those end-users. If you added a temporary notice about live chat issues, you can now remove it. We are adding monitoring and improving our deployment process to prevent this from happening again. We apologise for the disruption. --- [2026-11-03T13:55:29.016+01:00] (investigating) We are investigating an issue where handover requests to Chatwoot live chat are being rejected and closed. End-users may see a message that the handover was cancelled. This affects multiple customers. We recommend adding a temporary notice for end-users informing them about issues with live chat. We will post an update as soon as we have more information.

Potential issue affecting email servicesResolved Oct 15, 2026 · 16 minResolved

This issue has been resolved, and email services from the Kindly platform are working as normal. --- [2026-10-15T13:43:29.447+02:00] (investigating) We are investigating a potential issue affecting email services from the Kindly platform. We will update you as soon as we have more information. --- [2026-10-15T13:40:45.026+02:00] (investigating) We are investigating a potential issue affecting email services from the Kindly platform. We will update you as soon as we have more information.

Issues with Spinnaker domain causing downtime for "Bubble-switch" functionsResolved Sep 29, 2026 · 0 minResolved

Due to a domain issue with our "spinnaker script", customers using custom "bubble switch" functions have experienced downtime since Friday 25.09. The issue was fully resolved on September 29 at 13:26 CEST. We apologize for any inconvenience caused. Preventive measures have been put in place to ensure this issue does not occur again.

Kindly Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Kindly incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Kindly Outage Reports

Problems reported by engineers using Kindly. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Kindly problems reported yet.

Something wrong with Kindly on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Kindly

Kindly's status page at status.kindly.ai lists 16 components, such as Bot message delivery, Handover to human chat and Kindly Chat messaging client. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on Kindly's side or yours.

Kindly Status FAQ

Is Kindly down right now?

The verdict at the top of this page comes from the latest poll of the official Kindly status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Kindly is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Kindly recovers.

How do I check Kindly uptime history?

PulsAPI tracks Kindly uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Kindly changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Kindly outages?

PulsAPI reads the official Kindly status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Kindly components?

Yes. PulsAPI monitors 16 individual Kindly components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Kindly goes down?

Yes. Create a free account and subscribe to Kindly: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Kindly to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Kindly problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Kindly?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Kindly plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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