Kong Konnect Outage History

53 incidents recorded over the last 365 days, 44 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Kong Konnect status96.93% uptime history

Every Recorded Kong Konnect Incident

Kong Konnect incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 20, 2026Scheduled Security Maintenance – All RegionsThe scheduled maintenance has been completed.1h 0mScheduled
Aug 19, 2026Analytics queries may be unavailable or returning incomplete data in EU.This incident has been resolved.4h 36mResolved
Aug 17, 2026Elevated error rates from control plane APIs in US RegionFrom 21:33z to 21:51z the Konnect Control Plane had an elevated error rate when updating some entities. This was due to a misconfiguration in our encryption policy evaluation that temporarily rejected all fields that…0 minResolved
Aug 11, 2026Some analytics ingestion is lagging in US prodThis incident has been resolved.15h 29mResolved
Jul 31, 2026Performing Infrastructure Maintenance - US RegionThis incident has been resolved.42 minResolved
Jul 24, 2026Instability across Konnect services in EUWe identified a brief period of elevated API errors in the EU region, from 13:21 - 13:23 UTC, resulting in HTTP 5xx responses across multiple Konnect services and potentially impacting actions taken on the Konnect UI…-46 minResolved
Jul 13, 2026Konnect UI Login DegradedThis issue has been resolved.1h 59mResolved
Jul 10, 2026Konnect Observability UI Experience DegradedThis incident has been resolved.45 minResolved
Jul 2, 2026Increased error rate in the Portal APIsThis incident has been resolved.4 minResolved
Jul 2, 2026Authentication issue in IN Region for Konnect Control PlaneThe Konnect control plane in the India was incorrectly rejecting all user tokens between 08:30am UTC to 9:08am UTC. A misconfiguration of the token validation URL was deployed, noticed by our monitoring, and rolled…-51 minResolved
Jun 16, 2026Konnect UI experiencing application error stateThis incident has been resolved. The Konnect UI has recovered, and users should no longer experience application errors when accessing product areas in Konnect. The issue was only affecting a very small set of Konnect…18h 38mResolved
Jun 15, 2026Konnect UI DegradationCustomers were unable to access the Konnect UI. Upon loading the interface, an error message reading "Could not fetch user session data - Please reload the page to try again" was displayed, preventing access to the…-38 minResolved
Jun 12, 2026Konnect Database Infrastructure Maintenance [AU]The scheduled maintenance has been completed.1h 0mScheduled
Jun 11, 2026Scheduled Infrastructure Maintenance - US RegionThe scheduled maintenance has been completed.1h 0mScheduled
Jun 9, 2026Investigating incorrectly filtered results from Developers list APIThis incident has been resolved.25 minResolved
May 26, 2026Custom Plugin Validation was failing in US regionThe incident has been resolved. The cause is still being investigated and will be posted when available.1h 31mResolved
May 20, 2026Dev Portals unreachable in SG RegionThis incident has been resolved.21 minResolved
May 19, 2026Konnect Control Plane down in US RegionThe control plane in US continues to remain operational. The incident has been resolved.33 minResolved
May 11, 2026Analytics in AU region is experiencing issuesThe issue affecting Analytics in the AU (ap-southeast-2) region has been resolved. The problem was caused by an incorrect node configuration, which has now been corrected and deployed. All services have recovered, and…12 minResolved
May 8, 2026Some dataplanes incorrectly showing 'out of sync' in Konnect UIKong proactively deployed an updated license to control planes ahead of an upcoming expiration to avoid any customer disruption. As a side effect of this update, data plane nodes were incorrectly displayed as…0 minResolved
Apr 10, 2026Loss of analytics payload from data plane node (US Only)This incident has been resolved.3h 4mResolved
Apr 9, 2026OIDC tls_client_auth_ssl_verify field defaulted to `false` for new updates not explicitly setting the propertyCustomers running 3.13 and below who use the OIDC plugin with `tls_client_auth_ssl_verify` unset would have seen this value change to `false` if they updated the config after the rollback of new defaults following the…0 minResolved
Apr 8, 2026Konnect Control Plane Default Changes due to 3.14 Release and Secure by DefaultWe have completed the rollback to the original default values. Customers applying their configurations without explicitly defining ssl_verify and hide_credentials will default to `false` again.5h 13mResolved
Apr 2, 2026Some Dataplanes could incorrectly show mismatches between expected_hash and their config versionOn 4/2/2026. Konnect introduced a change as part of our 'secure by default' initiatives for the upcoming 3.14 release, which caused expected_hash syncing issues for some customers' data planes. For background, when a…-167 minResolved
Apr 1, 2026Interacting with PATs in a degraded stateThis incident has been resolved.59 minResolved
Apr 1, 2026Some Dataplanes Incorrectly Reporting Out of SyncOn 4/2/2026. Konnect introduced a change as part of our 'secure by default' initiatives for the upcoming 3.14 release, which caused expected_hash syncing issues for some customers' data planes. For background, when a…0 minResolved
Mar 19, 2026Dev Portals unreachable in ME regionThis incident has been resolved.2h 25mResolved
Mar 18, 2026Degradation in ME region impacting DevPortal, Debugger, and node listing.This incident has been resolved.31 minResolved
Mar 14, 2026Scheduled - Konnect Database Infrastructure Maintenance [US]The scheduled maintenance has been completed.1h 0mScheduled
Mar 8, 2026Konnect Singapore Region - Partial Degradation - Portal Emails and Application Registration DelayedThis incident has been resolved.3h 15mResolved
Mar 4, 2026Kong Identity is unable to mint tokens in all regionsThis incident has been resolved.51 minResolved
Mar 3, 2026Increase in dropped dataplane connections and re-connections on US Konnect Control PlaneFrom 15:25z to 15:35z, the Konnect Control Plane saw an increase in dropped connections and re-connections in the US region from connected dataplanes. Dataplanes automatically re-connect when a connection is dropped, so…-113 minResolved
Mar 1, 2026Major outage in Konnect Middle East region due to loss of mutliple availability zonesThis incident has been resolved.2875h 48mResolved
Feb 25, 2026Delays in propagating Access Control Enforcement (ACE) changes to Dataplanes in US RegionThe issue has been resolved. Delivery is now operating as expected.2h 39mResolved
Feb 23, 2026Partial Outage on Konnect Control PlaneThis incident has been resolved.19 minResolved
Feb 21, 2026Scheduled - Konnect Database Infrastructure Maintenance [EU, ME & SG]The scheduled maintenance has been completed.1h 0mScheduled
Feb 20, 2026Elevated error rate on Search and Analytics APIsThis incident has been resolved.2h 44mResolved
Feb 11, 2026Login page display degradation for some users - Login capability unaffectedThis incident has been resolved.5h 2mResolved
Feb 8, 2026Provisioning failures for serverless gatewaysThis incident has been resolved.23h 7mResolved
Feb 2, 2026Proactive notification: Rolling out a new permissions system for KonnectThis incident has been resolved.543h 47mResolved
Jan 29, 2026Some Konnect API's calls are dropping connections before completingThis incident has been resolved.30 minResolved
Dec 19, 2025[After the Fact] Certificate Updates without SNIs lost SNI mappings for a period of time on November 6th# Summary On _**November 6 2025**_, a breaking change to the Konnect API's certificate management endpoints caused SNI’s to be disassociated with Certificates if Certificate updates did not include the full SNI list in…-61182 minResolved
Nov 18, 2025Konnect Developer Portals and Insomnia experiencing intermittent errorsWe are no longer seeing intermittent errors in Insomnia and Konnect Portals. We will continue to monitor the third-party provider status closely.2h 44mResolved
Nov 8, 2025Scheduled - Konnect Database Infrastructure Maintenance [Global]The scheduled maintenance has been completed.1h 15mScheduled
Nov 1, 2025Konnect Database Infrastructure UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Oct 25, 2025Konnect Database Infrastructure Upgrade [GLOBAL]The scheduled maintenance has been completed.40 minScheduled
Oct 20, 2025Konnect API and UI is experiencing increased 502sThe issue affecting Konnect and Developer Portals in the AWS US region has been fully resolved. Error rates on Konnect and Portal APIs have stabilized, and all services are now operating normally. Our team has…16h 50mResolved
Oct 20, 2025AWS Incident Reference: Ongoing service disruption in us-east-1 regionThis incident has been resolved.31h 2mResolved
Oct 17, 2025Elevated DP connection error rates in the USThis incident has been resolved.2h 5mResolved
Oct 6, 2025Audit Log Configurations are Unavailable in UIOn October 6, 2025, some Konnect customers encountered 404 errors when accessing the Audit Log Configuration screen in the Konnect UI. The issue was caused by a UI change that attempted to call a new version \(v3\) of…1h 53mResolved
Oct 4, 2025Konnect Database Upgrade [GLOBAL]The scheduled maintenance has been completed.2 minScheduled
Oct 3, 2025Control Plane Configuration API UnavailableThis incident has been resolved.40 minResolved
Sep 23, 2025Investigating issues with Konnect loginThis incident has been resolved.22 minResolved

How to Read This Kong Konnect Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Kong Konnect acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Kong Konnect outage in this window ran 119d 19h, against a mean recovery of 3d 4h. If you depend on Kong Konnect in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.