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Is Kore.ai Down?

AI & Machine LearningLive status, outages, and incident history

No. Kore.ai is up right now.

Every monitored Kore.ai system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 9m agoLive · every 60s

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Official Kore.ai status page
How we know: the official Kore.ai status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Kore.ai Status Summary

As of 12:31 UTC on 14 November 2026, Kore.ai is operational. PulsAPI checked Kore.ai's official status page and found 174 of 174 components operational, with no active incidents. The latest incident, "Investigating issues with XO Platform on US Region", was on Nov 7, 2026 and lasted 20 min.

Cite as: PulsAPI, “Kore.ai status”, checked 14 November 2026, 12:31 UTC. https://www.pulsapi.com/services/kore-ai

Kore.ai Component Status

The main Kore.ai systems on this page. All 174 are operational right now.

174operational
Agent Platform - Europe (Frankfurt) » Admin
Operational
Agent Platform - Europe (Frankfurt) » Agentic App
Operational
Agent Platform - Europe (Frankfurt) » Dataset
Operational

171 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Agent Platform - Europe (Frankfurt) » EvaluationStudio, Agent Platform - Europe (Frankfurt) » Model Studio, Agent Platform - Europe (Frankfurt) » Prompt Studio, Agent Platform - Europe (Frankfurt) » Search AI, Agent Platform - Europe (Frankfurt) » Tool, Agent Platform - Japan » Admin, Agent Platform - Japan » Agentic Apps, Agent Platform - Japan » Dataset, Agent Platform - Japan » EvaluationStudio, Agent Platform - Japan » Model Studio, Agent Platform - Japan » Prompt Studio, Agent Platform - Japan » Search AI, and 159 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Kore.ai Outages & Incidents

Incident history from the official Kore.ai status page, including resolution updates.

Investigating issues with XO Platform on US RegionResolved Nov 7, 2026 · 20 minResolved

Status Update: No Service Impact There is no outage or impact to end customers, bots, or applications. All platforms remain fully operational and services are functioning as expected.The alert was triggered due to a technical glitch with the monitoring server and does not indicate an actual service disruption. As there is no outage or customer impact, this alert is being closed. --- [2026-11-07T10:12:33.925+05:30] (investigating) We are currently experiencing degraded performance issues for a few bots on the XO Platform for the US Region. Our team is actively working on resolving the issue. We apologize for any inconvenience and will post another update as soon as we learn more. Please check our status page for the most up-to-date information: [https://status.kore.com]

Investigating Outages on US Instance Agent Platform V1Resolved Nov 5, 2026 · 35 minResolved

This incident has been resolved. --- [2026-11-05T17:35:21.578+05:30] (monitoring) The required mitigation steps have been successfully implemented, and efforts to restore the affected services are underway. We will continue to monitor the services and provide further updates as necessary. --- [2026-11-05T17:26:57.898+05:30] (investigating) Our teams are actively working to restore the affected services. Due to the ongoing outage, users may experience issues logging in. We will continue to provide updates in this thread as we make progress toward full service restoration. --- [2026-11-05T17:08:55.803+05:30] (investigating) We are currently investigating the issue.

US Region - Artemis - Observing issues with analytics and dashboard loadingResolved Oct 23, 2026 · 1h 34mResolved

This incident has been resolved. --- [2026-10-23T23:07:02.141+05:30] (identified) Dear Users, We are observing issues with the loading of the analytics and dashboards of Artemis product in the US region. There is no known impact to any run-time. So the end-users of the deployed solutions are not impacted. We are working on remediating the issue on high priority. We appreciate your patience and understanding while we remediate this issue.

Upcoming maintenance

Announced by Kore.ai. Planned work, not an outage.

XO Platform Release (10.31.1/11.30.1) /XO Contact Center (v3.30.1) - US-AZ RegionScheduled for Nov 15, 2026 · 3h 0mScheduled

Please find the revised provisional updates by referring to the downloadable pre-release notes below: <a href="https://docs.kore.ai/wp-content/uploads/2026/11/10.31.1_-11.30.1_-3.30.1-AIForService-Platform-Pre-Release-Notes.docx.pdf">XO v10.31.1 / v11.30.1 and XOCCAI v3.30.1 Pre-Release Notes</a> This document provides a summary of bug fixes included in this release. The finalized list will be published as part of the official monthly release notes on our documentation site. --- [2026-11-13T08:05:40.730+05:30] (scheduled) Please find the revised provisional updates by referring to the downloadable pre-release notes below: <a> href="https://docs.kore.ai/wp-content/uploads/2026/11/10.31.1_-11.30.1_-3.30.1-AIForService-Platform-Pre-Release-Notes.docx.pdf">XO v10.31.1 / v11.30.1 and XOCCAI v3.30.1 Pre-Release Notes </a> This document provides a summary of bug fixes included in this release. The finalized list will be published as part of the official monthly release notes on our documentation site. --- [2026-11-13T07:59:41.171+05:30] (scheduled) Please find the revised provisional updates by referring to the downloadable pre-release notes below: <a href="https://docs.kore.ai/wp-content/uploads/2026/11/10.31.1_-11.30.1_-3.30.1-AIForService-Platform-Pre-Release-Notes.docx.pdf ">XO v10.31.1 / v11.30.1 and XOCCAI v3.30.1 Pre-Release Notes </a> This document provides a summary of bug fixes included in this release. The finalized list will be published as part of the official monthly release notes on our documentation site. --- [2026-11-09T17:55:03.043+05:30] (scheduled) The Release for XO (10.31.1/11.30.1) /XO Contact Center (v3.30.1) has been scheduled at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness. Provisional Release notes will be shared shortly. The finalized list will be published as part of the official monthly release notes on our documentation site. During this maintenance window, if you observe any sporadic issues, please refer to our <a href="https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797">Release Community Guidance </a> for additional information. We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.

XO Platform Release (10.31.1/11.30.1) /XO Contact Center (v3.30.1) - IND RegionScheduled for Nov 15, 2026 · 3h 0mScheduled

Please find the revised provisional updates by referring to the downloadable pre-release notes below: <a href="https://docs.kore.ai/wp-content/uploads/2026/11/10.31.1_-11.30.1_-3.30.1-AIForService-Platform-Pre-Release-Notes.docx.pdf">XO v10.31.1 / v11.30.1 and XOCCAI v3.30.1 Pre-Release Notes</a> This document provides a summary of bug fixes included in this release. The finalized list will be published as part of the official monthly release notes on our documentation site. --- [2026-11-13T08:07:10.208+05:30] (scheduled) Please find the revised provisional updates by referring to the downloadable pre-release notes below: <a href="https://docs.kore.ai/wp-content/uploads/2026/11/10.31.1_-11.30.1_-3.30.1-AIForService-Platform-Pre-Release-Notes.docx.pdf">XO v10.31.1 / v11.30.1 and XOCCAI v3.30.1 Pre-Release Notes </a> This document provides a summary of bug fixes included in this release. The finalized list will be published as part of the official monthly release notes on our documentation site. --- [2026-11-13T07:59:55.396+05:30] (scheduled) Please find the revised provisional updates by referring to the downloadable pre-release notes below: <a href="https://docs.kore.ai/wp-content/uploads/2026/11/10.31.1_-11.30.1_-3.30.1-AIForService-Platform-Pre-Release-Notes.docx.pdf ">XO v10.31.1 / v11.30.1 and XOCCAI v3.30.1 Pre-Release Notes </a> This document provides a summary of bug fixes included in this release. The finalized list will be published as part of the official monthly release notes on our documentation site. --- [2026-11-09T17:56:27.190+05:30] (scheduled) The Release for XO (10.31.1/11.30.1) /XO Contact Center (v3.30.1) has been scheduled at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness. Provisional Release notes will be shared shortly. The finalized list will be published as part of the official monthly release notes on our documentation site. During this maintenance window, if you observe any sporadic issues, please refer to our <a href="https://community.kore.ai/t/common-sporadic-issues-observed-during-scheduled-maintenance-of-kore-ai-platform-and-products/3797">Release Community Guidance </a> for additional information. We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.

Kore.ai Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Kore.ai incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Kore.ai Outage Reports

Problems reported by engineers using Kore.ai. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Kore.ai problems reported yet.

Something wrong with Kore.ai on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Kore.ai

Kore.ai posts its status at status.kore.com. The page covers 174 components, among them AI for Retail, AI for Process Builder and Trigger Health. Past incidents and uptime for Kore.ai stay on this page, which helps when you want to know how often it has trouble.

Kore.ai Status FAQ

Is Kore.ai down right now?

The verdict at the top of this page comes from the latest poll of the official Kore.ai status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Kore.ai is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Kore.ai recovers.

How do I check Kore.ai uptime history?

PulsAPI tracks Kore.ai uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Kore.ai changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Kore.ai outages?

PulsAPI reads the official Kore.ai status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Kore.ai components?

Yes. PulsAPI monitors 174 individual Kore.ai components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Kore.ai goes down?

Yes. Create a free account and subscribe to Kore.ai: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Kore.ai to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Kore.ai problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Kore.ai?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Kore.ai plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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