LaunchGood Outage History
17 incidents recorded over the last 365 days, 17 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded LaunchGood Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 22, 2026 | Degraded functionality on platformThis incident has been resolved. All systems are operating normally. Thank you for your patience. | 1h 55m | Resolved |
| Oct 11, 2026 | Create Campaigns page not availableThe issue has been resolved. If you still see it, clear your browser’s cached files or try a private window or another browser. Try one of these: • Open LaunchGood in a private or incognito window. • Use a different… | 1h 25m | Resolved |
| Jul 14, 2026 | Some recurring donations are not being charged after users update their card.This incident has been resolved. All systems are operating normally. Thank you for your patience. | 75h 46m | Resolved |
| Jul 10, 2026 | Recaptcha errors blocking donations on mobile.This incident has been resolved. All systems are operating normally. Thank you for your patience. | 1h 43m | Resolved |
| May 23, 2026 | Elevated errors for donors using wallet payment methodsThis incident has been resolved. All systems are operating normally. Thank you for your patience. | 3h 11m | Resolved |
| Mar 17, 2026 | Campaign pages not loading completelyThis incident has been resolved. All systems are operating normally. Thank you for your patience. | 32 min | Resolved |
| Mar 9, 2026 | Last 10 Nights additional amount donation not being chargedSome generous users who opted to donate extra during the Last 10 Nights did not have their extra donation included in their nightly charge. We have successfully charged their extra donation. These users will see two… | 2h 54m | Resolved |
| Mar 5, 2026 | Delayed email notificationsThis incident has been resolved. All systems are operating normally. Thank you for your patience. | 6h 10m | Resolved |
| Feb 28, 2026 | Possible intermittent failuresThis incident has been resolved. All systems are operating normally. Thank you for your patience. | 1h 11m | Resolved |
| Feb 19, 2026 | Ramadan charges for 2nd day may be missed for some usersThis incident has been resolved. All systems are operating normally. Ramadan Challenge users who weren't charged on Day 2 may notice two charges on Day 3. Thank you for your patience and we apologize for the… | 2h 1m | Resolved |
| Feb 18, 2026 | Leaderboard showing incorrect number of supportersThis incident has been resolved. All leaderboards should be reflecting correctly. Thank you for your patience. | 2h 9m | Resolved |
| Feb 17, 2026 | Incorrect Dates Displayed on Ramadan Challenge PageThis incident has been resolved. The Ramadan Challenge Page is now showing the correct challenge dates for the start of Ramadan. | 4h 29m | Resolved |
| Feb 16, 2026 | Confusing Experience for Returning Pre-Enrolled Donors on Ramadan Referrals PageThis incident has been resolved. All systems are operating normally. Thank you for your patience. | 27h 19m | Resolved |
| Feb 11, 2026 | LG+ Hosted Page preview and creation resulting in errorThis incident has been resolved. All systems are operating normally. Thank you for your patience. | 2h 0m | Resolved |
| Feb 5, 2026 | Platform search & dashboards may have incomplete resultsThis incident has been resolved. All systems are operating normally. Thank you for your patience. | 30h 6m | Resolved |
| Jan 21, 2026 | Dedicated Recurring Giving pages are impactedThis incident has been resolved. All systems are operating normally. Thank you for your patience. | 36 min | Resolved |
| Jan 13, 2026 | LaunchGood Access Impacted in UAEWe continue to see limited access from UAE-based ISPs. We will continue to monitor this directly with the relevant authorities but are closing this as an active outage. | 16h 19m | Resolved |
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How to Read This LaunchGood Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before LaunchGood acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single LaunchGood outage in this window ran 3d 3h, against a mean recovery of 10h 35m. If you depend on LaunchGood in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.