Leap Event Technology Outage History
13 incidents recorded over the last 365 days, 11 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Leap Event Technology Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 21, 2026 | Intermittent Service Disruptions – Security MitigationThis incident has been resolved. | 2h 13m | Resolved |
| Oct 7, 2026 | Brief Service Disruption - ActivationsThis incident has been resolved. | -25 min | Resolved |
| Oct 7, 2026 | Brief Service Disruption - ActivationsActivations platform (APIs, Public Web Activations, Admin CMS) suffered from degraded availability between 8:08 - 8:52 AM EDT related to an internal DNS issue with our services. The availability issue was resolved, and… | -43 min | Resolved |
| Sep 16, 2026 | Brief Service DisruptionOn September 16, Leap Ticketing experienced a service disruption for 11 minutes caused by a production configuration change related to our search infrastructure. The change resulted in an unexpected increase in… | -35 min | Resolved |
| Jul 23, 2026 | Outage - Epic Experiences StoreThis incident has been resolved. | 3h 1m | Resolved |
| Apr 16, 2026 | April 16 Planned MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 1, 2026 | Brief Outage - ActivationsActivations experienced a brief outage from 9:09 AM EDT to 9:36 AM EDT. This was caused by a network configuration mismatch during a security patch. Recovery was delayed due to a secondary technical block in our… | -111 min | Resolved |
| Feb 10, 2026 | Scheduled Maintenance- ConventionsThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Dec 17, 2025 | Activations OutageThe SSL certificate for several activation domains was removed from CloudFlare without notice and before its expiration date. We are working with CloudFlare support to determine the reason why the certificate was… | -2809 min | Resolved |
| Dec 16, 2025 | Brief Outages- Mobile CMSThe Mobile CMS experienced brief outages at approximately 10:21 AM EST and 10:29 AM EST, each lasting a few seconds. The issue was due to a performance bottleneck in our user-state data model for ticket-based audiences… | 0 min | Resolved |
| Dec 5, 2025 | Cloud Service OutageAn outage with our cloud delivery network (CDN) provider caused clients and customers to not be able to visit our pages. Issue was from 2:56AM EST to 3:12AM EST. | -417 min | Resolved |
| Nov 18, 2025 | Partial Cloud Service OutageThis incident has been resolved. | 5 min | Resolved |
| Nov 10, 2025 | OutageShowClix had an 18 minute outage this morning. Between 11:24 and 11:42 AM EST engineering noted elevated error rates while processing credit card payments due to an underlying network issue. | 0 min | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Leap Event Technology incident opens instead, at the point where knowing still changes what you do.
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How to Read This Leap Event Technology Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Leap Event Technology acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Leap Event Technology outage in this window ran 3h 1m, against a mean recovery of 1h 11m. If you depend on Leap Event Technology in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.