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Is Lexer Down?

AnalyticsLive status, outages, and incident history

No. Lexer is up right now.

Every monitored Lexer system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 7m agoLive · every 60s

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Official Lexer status page
How we know: the official Lexer status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Lexer Status Summary

As of 17:49 UTC on 14 November 2026, Lexer is operational. PulsAPI checked Lexer's official status page and found 4 of 4 components operational, with no active incidents. The latest incident, "Lexi search query failures and delayed Lexer data loads in US region", was on Nov 12, 2026.

Cite as: PulsAPI, “Lexer status”, checked 14 November 2026, 17:49 UTC. https://www.pulsapi.com/services/lexer

Lexer Component Status

The main Lexer systems on this page. All 4 are operational right now.

4operational
Conversations
Operational
Hub
Operational
Integrations
Operational

1 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Profiles.

See all of them free

Component statuses may change independently during partial outages.

Recent Lexer Outages & Incidents

Incident history from the official Lexer status page, including resolution updates.

Lexi search query failures and delayed Lexer data loads in US regionResolved Nov 12, 2026Resolved

Lexi searches and Lexer scheduled data loads are running normally again. Between AEDT 9:42am and 11:43am on 7 November, a multi-service disruption at our cloud provider affected clients hosted in our US region, across both Lexi and the Lexer platform. Clients hosted in Australia were not affected. For some clients, Lexi search queries failed or timed out for about an hour. On the Lexer platform, some scheduled data loads didn't run on time. The following batches ran successfully, between 8 and 23 hours later, and picked up the data they had missed. Your accounts, credentials and data were not affected, and no data was lost. If something still doesn't look right, please contact our support team. We apologise for the disruption.

Lexer Facebook integrations unavailableResolved Sep 27, 2026 · 6h 25mResolved

Facebook integrations have been restored and are syncing again. Between AEST 5:23pm on 27 Sep and 9:49am on 28 Sep, Lexer couldn't sync data with Facebook and Instagram because of a platform requirement on Lexer's connection to Meta. The issue has been resolved with Meta, and your accounts, credentials and data were not affected. Any audience activations that were paused during the incident have been re-enabled, and missed syncs will catch up over the next few hours. You don't need to do anything. If a Facebook or Instagram connection still shows an error, please contact our support team. We apologise for the disruption. --- [2026-09-28T07:33:51.115+10:00] (identified) We're investigating an issue affecting Facebook connections for all customers. Since 27 Sep 17:23 AEST, Lexer hasn't been able to sync data with Facebook, and connected accounts may show a "token invalid" error. We've identified the cause. It's a platform-level requirement on Lexer's connection to Meta, not a problem with your account, credentials or permissions, and your data is safe. We're working with Meta to restore access now.

Respond Inbox outageResolved Sep 8, 2026Resolved

The Respond Inbox was unavailable from around 10am on Saturday 22 August to approximately 10:45am on Monday 24 August 2026. During this period, messages across all sources did not load or appear in Inbox search, so agents were unable to view or reply to customer conversations. The issue was triggered by scheduled maintenance on our cloud infrastructure, after which part of the system that connects stored messages to the Inbox did not come back online. Incoming messages continued to be received and stored safely throughout the outage, and no message data was lost. All messages were available in the Inbox once service was restored. We recognise the disruption was extended by the time it took us to detect the issue over the weekend. Restoring service took under an hour once our engineering team was engaged; the gap was in identifying the problem sooner. We are strengthening our proactive monitoring and out-of-hours escalation so an issue of this kind is caught and resolved quickly in future.

Lexer Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Lexer incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Lexer Outage Reports

Problems reported by engineers using Lexer. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Lexer problems reported yet.

Something wrong with Lexer on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Lexer

Is Lexer down? Its official status page at status.lexer.io reports on 4 components, including Conversations, Hub and Integrations. PulsAPI checks it every few minutes and can alert you when Lexer reports an incident.

Lexer Status FAQ

Is Lexer down right now?

The verdict at the top of this page comes from the latest poll of the official Lexer status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Lexer is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Lexer recovers.

How do I check Lexer uptime history?

PulsAPI tracks Lexer uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Lexer changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Lexer outages?

PulsAPI reads the official Lexer status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Lexer components?

Yes. PulsAPI monitors 4 individual Lexer components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Lexer goes down?

Yes. Create a free account and subscribe to Lexer: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Lexer to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Lexer problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Lexer?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Lexer plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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