Lightspeed Systems Outage History
10 incidents recorded over the last 365 days, 3 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Lightspeed Systems Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 29, 2026 | INCIDENT #16161**Lightspeed Platform** Login IssuesThis incident has been resolved. | 3h 8m | Resolved |
| Oct 23, 2026 | **Lightspeed** Planned service outage – Lightspeed Insight™The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 23, 2026 | INCIDENT #16137**Lightspeed Classroom** Classes not loading for OneRoster organizations.This incident has been resolved. | 2h 2m | Resolved |
| Oct 21, 2026 | PHP Security UpdateLightspeed Systems has reviewed the recently disclosed PHP vulnerabilities and confirmed that Rocket appliances and SmartShield are not impacted by these vulnerabilities. We have applied the updated patches or removed… | — | Investigating |
| Jun 18, 2026 | **Lightspeed** Planned service outage – Lightspeed Insight™The scheduled maintenance has been completed. | 30 min | Scheduled |
| May 27, 2026 | Upgrades to Lightspeed STOPit, HELPme Admin, Admin apps and apps.The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 22, 2026 | **Lightspeed** Planned service upgrade – MDMThe scheduled maintenance has been completed. | 3h 30m | Scheduled |
| Feb 6, 2026 | [14521] - **[Lightspeed StopIT]** - Lightspeed StopIt 2-way messaging and Team CommsThis incident has been resolved. | 4h 0m | Resolved |
| Jan 10, 2026 | **Lightspeed StopIt** maintenanceThe scheduled maintenance has been completed. | 1h 30m | Scheduled |
| Dec 13, 2025 | **Lightspeed** Planned maintenance – SignalThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
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How to Read This Lightspeed Systems Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Lightspeed Systems acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Lightspeed Systems outage in this window ran 4h, against a mean recovery of 2h 11m. If you depend on Lightspeed Systems in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.