LiveIntent Outage History
22 incidents recorded over the last 365 days, 19 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded LiveIntent Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 29, 2026 | Reporting services outageReporting services have been restored and are operating normally. We apologize for the inconvenience and appreciate your patience. | 37 min | Resolved |
| Oct 26, 2026 | Custom reports delayedReports are now available in the UI. The incident is resolved. | 47 min | Resolved |
| Oct 23, 2026 | Custom Reports UnavailableThe issue affecting custom report generation in the LiveIntent Platform has been resolved, and report processing has returned to normal. | 5h 39m | Resolved |
| Oct 6, 2026 | Delays in custom reportsThe issue affecting custom report generation in the LiveIntent Platform has been resolved, and report processing has returned to normal. | 10h 51m | Resolved |
| Oct 5, 2026 | Delays in custom reports generationData materialization is complete, and scheduled reports are currently being dispatched. The incident is now resolved | 8h 47m | Resolved |
| Sep 28, 2026 | Platform Latency IssuesThis incident has been resolved. | 46 min | Resolved |
| Sep 28, 2026 | Ad Serving IssueWe have confirmed that all campaigns scheduled to start yesterday, September 27th, have begun serving. All campaign data is successfully being saved and synced to the ad server successfully. | 1h 3m | Resolved |
| Sep 24, 2026 | Reporting functionality experiencing issuesWe have monitored the services over the weekend and things are looking solid. | 91h 0m | Resolved |
| Sep 24, 2026 | Delayed scheduled reportsReports have caught up and are now processing at the normal rate. The UI is also working as expected now. The incident is resolved. | 2h 2m | Resolved |
| Sep 16, 2026 | Reporting Data DelayedThe data pipelines have completed and the reporting data is stable now. All the reports have been delivered successfully with the complete data. | 3h 26m | Resolved |
| Jul 27, 2026 | Unscheduled maintenance.Maintenance has been completed. | 1h 20m | Scheduled |
| Jul 17, 2026 | Planned maintenanceThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Jun 25, 2026 | Ad Serving OutageOur engineering and operations teams have completed all remediation steps and services have returned to normal. We continue to monitor for any remaining issues, but ad serving and related functionality are fully… | 10h 26m | Resolved |
| May 26, 2026 | Portal Apps Not LoadingThe issue has been resolved and all platform functionality has returned to normal. | 4 min | Resolved |
| May 26, 2026 | wolfman cluster affected, the platform report delayedThis happened due to an unexpected issue during a planned migration of bifrost and wolfman db today morning, which caused some integrations to break. The rootcause was a production isolated database proxy… | 57 min | Resolved |
| May 8, 2026 | Platform IssuesSchedule Platform Reports that failed this morning have been re-delivered, and the root cause of the delivery issue has been resolved. We will continue to proactively monitor report delivery error rates over the weekend… | 1h 39m | Resolved |
| May 6, 2026 | Platform Reporting DegredationThis issue has been resolved. The root cause was due to a release that improved the mechanism for securely storing reports when delivering. In our investigation, morning report deliveries contained invalid links to… | 30 min | Resolved |
| May 5, 2026 | Reporting Data DelayWe have resolved the data pipeline issues and now are reporting on up-to-date data. | 1h 40m | Resolved |
| Mar 3, 2026 | Platform OutageThis incident has been resolved. | 49 min | Resolved |
| Jan 22, 2026 | Platform OutageThis incident has been resolved. The issue, related to how our internal backend services communicate, has been resolved and we have taken steps to ensure this issue does not recur. | 45 min | Resolved |
| Jan 20, 2026 | LiveIntent Platform MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Jan 9, 2026 | Platform Latency IncreasesThe issues has been confirmed as resolved. | 43 min | Resolved |
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How to Read This LiveIntent Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before LiveIntent acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single LiveIntent outage in this window ran 3d 19h, against a mean recovery of 6h 42m. If you depend on LiveIntent in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.