Livestorm Outage History
22 incidents recorded over the last 365 days, 21 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Livestorm Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 2, 2026 | Potential Interruption to Attendance AnalyticsThe component upgrade has been successfully rolled back, and Attendance Analytics are now being recorded as expected. The issue is considered resolved. We sincerely apologize for any inconvenience this may have caused… | 28 min | Resolved |
| Sep 24, 2026 | Live Captions and Translations unavailableThis incident has been resolved. Live Captions and Translations are working normally again. We have also taken steps to prevent this from happening again. We apologize for the inconvenience. | 33 min | Resolved |
| Jul 9, 2026 | Session list has latency in some casesThe incident has been resolved. The root cause has been identified and we took measures to fix it. | 1h 0m | Resolved |
| Jun 11, 2026 | Some attendees unable to complete event registrationThis incident has been resolved. Event registration is fully operational, and all attendees can register and receive their access link normally. Already-registered attendees were unaffected and no data was lost. We… | 20 min | Resolved |
| May 27, 2026 | Elevated Errors Affecting Platform AccessThis incident has been resolved. Service availability has been fully restored, and monitoring confirms that the platform is operating normally. The disruption was caused by a change introduced during a Kubernetes… | 24 min | Resolved |
| May 19, 2026 | Login with Google or Microsoft SSO is currently failingThe issue affecting Google and Microsoft SSO login has been resolved following the rollback. We have confirmed that SSO authentication is functioning as expected. | 13 min | Resolved |
| May 18, 2026 | Observed latency on the platformFollowing our monitoring over the past few minutes, we can confirm that there is no longer any ongoing impact related to this issue. Users should now be able to access the platform and its features as expected. We… | 32 min | Resolved |
| May 14, 2026 | Event creation and event registration failingThis incident has now been resolved. The root cause was identified as an internal component being overwhelmed by an unusually high volume of scheduled jobs originating from a single source. We have since removed the… | 0 min | Resolved |
| May 14, 2026 | Event creation and event registration failingThis incident has been resolved. The root cause was identified as an internal component being overwhelmed by an abnormally large number of scheduled jobs originating from a single source. We have removed the offending… | 1h 8m | Resolved |
| Apr 29, 2026 | Users are unable to join the event roomThe issue has now been resolved following the rollback of the recent infrastructure update. Normal behavior has been restored, and no further impact has been observed. We apologize for any inconvenience this may have… | 17 min | Resolved |
| Mar 10, 2026 | Event list degradedThis incident has been resolved. | 15 min | Resolved |
| Mar 9, 2026 | Events List degradedThe issue affecting the Events list for a subset of users has been resolved and the service is now operating normally. Our team will continue monitoring the situation to ensure everything remains stable. | 28 min | Resolved |
| Mar 4, 2026 | Event Duplication FailingThe incident has been resolved. The backend change introducing the Ruby/OpenSSL upgrade has been rolled back, and normal functionality has been restored. Monitoring confirms that the system is stable and event… | 2h 56m | Resolved |
| Feb 24, 2026 | Login Issues Affecting Some UsersThe issue affecting login for some users has been fully resolved. Following the rollback of the subscription-related change, authentication flows have remained stable, and no further impact has been observed. We have… | 10 min | Resolved |
| Feb 22, 2026 | Scheduled Maintenance on our DatabasesThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Feb 3, 2026 | Degraded Performance Related to Session Roles & PermissionsThe issue has now been fully resolved with a permanent fix. Event creation and role assignments are functioning normally. The situation is stable, and users can successfully manage session roles while participants are… | 3h 0m | Resolved |
| Jan 29, 2026 | Livestorm App is UnavailableThe platform has now been fully re-stabilized and is accessible again. We can confirm that users are no longer experiencing issues accessing the platform, and full functionality has been restored. We apologize for the… | 54 min | Resolved |
| Jan 28, 2026 | Meeting Room Speaker Streams are UnstableThe issue has been resolved. The disruption was caused by a new flow that was recently introduced. We have reverted the change and monitored the situation, and everything is now back to normal. We apologize for any… | 1h 13m | Resolved |
| Jan 28, 2026 | Livestorm Marketing Website is currently unavailableThe marketing website has been restored and is operating normally. We will continue monitoring the situation to ensure continued stability. We apologize for any inconvenience this may have caused. | 6 min | Resolved |
| Jan 27, 2026 | Live Captions Temporary DisruptionThe issue affecting Live Captions has been resolved. The audio stream pipelines and consumers have recovered and are now fully in sync, so Live Captions are being generated again as expected. We apologize for any… | 52 min | Resolved |
| Dec 17, 2025 | Creating Events from the Dashboard isn't WorkingEvent creation from the dashboard is now fully operational. We apologize for the inconvenience and appreciate your patience. If you continue to experience any issues, please contact our support team. | 50 min | Resolved |
| Nov 13, 2025 | Observed latency on the platformFollowing our monitoring over the last few minutes, our team has confirmed that there is no ongoing impact in regards to the issue and users should be able to access the platform as required. | 1h 4m | Resolved |
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How to Read This Livestorm Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Livestorm acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Livestorm outage in this window ran 4h, against a mean recovery of 57 min. If you depend on Livestorm in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.